Canada Revenue Agency Annual Report to Parliament 2007-2008

Table of Contents

• About the CRA
• 2007-2008 CRA in Perspective
• 5 Year Snapshot 2003-2004 to 2007-2008
• Message from the Minister
• Foreword by the Chair
• Executive Summary
• Our 2007-2008 Results
  • Achieving Our Tax Services Strategic Outcome
  • Achieving Our Benefit Programs Strategic Outcome
  • Our Program Activities
    • Taxpayer and Business Assistance (PA1)
    • Assessment of Returns and Payment Processing (PA2)
    • Accounts Receivable and Returns Compliance (PA3)
    • Reporting Compliance (PA4)
    • Appeals (PA5)
    • Benefit Programs (PA6)
• The CRA Board of Management
• Management Results
• Service Standards in the CRA – Overall Results
• Conclusion by the Commissioner
• Schedule A – The CRA Governance Structure
• Schedule B – Other Items of Interest
• Schedule C – Web Links for Additional Information
• Schedule D – Glossary
• Schedule E – Acronyms and Abbreviations
• Financial Statements
• Print Version

Date modified:

2009-01-29