Foreword by the Chair

As part of the CRA’s unique governance structure, the Board of Management is responsible for overseeing the administration and organization of the CRA and the management of its resources, services, property, personnel, and contracts. The Board brings a forward-looking, strategic perspective to the CRA’s operations and fosters sound management with private sector expertise and rigour.

In 2007-2008, the Board approved the Board of Management Oversight Framework, a key component of the CRA’s governance regime and one that complements the Treasury Board of Canada Secretariat’s Management Accountability Framework. The Board uses this new oversight framework to ensure that it meets its responsibilities under the Canada Revenue Agency Act. Using this framework, the Board undertakes a comprehensive annual review of CRA management processes and practices.

During my term as Chair of the Board of Management, I have seen the evolution of the CRA’s business practices, emphasizing its commitment to service excellence to its clients and rewarding opportunities to its employees. As the CRA nears its first decade of existence, I am confident of the Board’s continuing value and contribution to the future success of the organization.

In the past fiscal year, the Board of Management said farewell to one of its founding board members, Mrs. Bernice Buckle. We wish to thank Mrs. Buckle for her contribution to the Board since its inception in 1999. We also welcomed Mr. Robert Healey, FCA, to the Board of Management. Mr. Healey was a nominee of the province of Newfoundland & Labrador.

In February of this year, along with Commissioner Baker, I was proud to represent the CRA at the Conference Board of Canada/Spencer Stuart 2008 National Awards in Governance. At this awards ceremony, the CRA received an honourable mention in the public service category for its unique governance structure and practices.

On behalf of the CRA Board of Management, I am pleased to recommend this report to the Minister of National Revenue, the Honourable Jean-Pierre Blackburn, for tabling in Parliament.

Connie I. Roveto, ICD.D
Chair, Board of Management

Date modified:

2009-01-29