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Subject	CRA Web Sites
Annual Report 2006-2007	www.cra-arc.gc.ca/gncy/nnnl/2006-2007/menu-eng.html
Board of Management biographies	www.cra-arc.gc.ca/gncy/brd/bgrphs-eng.html
Canada Child Tax Benefit	www.cra-arc.gc.ca/bnfts/cctb/menu-eng.html
CRA Commissioner’s biography	www.cra-arc.gc.ca/gncy/cmmssnr/menu-eng.html
CRA E-services (Government On-Line)	www.cra-arc.gc.ca/esrvc-srvce/gol-ged/menu-eng.html
CRA: The First Five Years	www.cra-arc.gc.ca/gncy/rvw/2005/menu-eng.html
External (User) Charging Revenues	www.cra-arc.gc.ca/users/
GST/HST credit	www.cra-arc.gc.ca/bnfts/gsthst/menu-eng.html
Information for Newcomers to Canada	www.cra-arc.gc.ca/tx/nnrsdnts/ndvdls/nwcmr-eng.html
Interactive Information Service	www.cra-arc.gc.ca/tx/ndvdls/tpcs-ndx/a-gen-eng.html
Making a Difference for Canadians	www.cra-arc.gc.ca/gncy/dffrnc/menu-eng.html
Minister of National Revenue	www.cra-arc.gc.ca/gncy/mnstr/menu-eng.html
National Child Benefit	www.cra-arc.gc.ca/bnfts/ncb-eng.html
Summary of Corporate Business Plan 2008-2009 to 2010-2011	www.cra-arc.gc.ca/gncy/bsnss_plns/2008/menu-eng.html
Our Service Standards	www.cra-arc.gc.ca/servicestandards/
Sustainable Development	www.cra-arc.gc.ca/gncy/sstnbl/menu-eng.html
Taxpayer Bill of Rights	www.cra-arc.gc.ca/gncy/frnss/menu-eng.html
Taxpayer Relief Provisions	www.cra-arc.gc.ca/gncy/frnss/menu-eng.html
Taxpayers’ Ombudsman	www.taxpayersrights.gc.ca/menu-eng.html
Voluntary Disclosures Program	www.cra-arc.gc.ca/gncy/nvstgtns/vdp-eng.html

Subject	Additional Web Sites
Accenture Report, Leadership in Customer Service	www.accenture.com/Global/Services/By_Industry/ Government_and_Public_Service/
Access to Information Act	laws.justice.gc.ca/en/A-1/
Canada Border Services Agency	www.cbsa.gc.ca/
Citizenship and Immigration Canada	www.cic.gc.ca/
Department of Finance	www.fin.gc.ca/
Department of Justice	www.justice.gc.ca/
Excise Tax Act	laws.justice.gc.ca/en/E-14.1/index-eng.html
Family Orders and Agreement Enforcement Act	laws.justice.gc.ca/en/F-1.4/index-eng.html
Government of Canada	www.canada.gc.ca/
House of Commons	www.parl.gc.ca/
Human Resources and Social Development Canada	www.hrsdc.gc.ca/
Income Tax Act	laws.justice.gc.ca/en/showtdm/cs/I-3.3/index-eng.html
Management, Resources and Results Structure	www.tbs-sct.gc.ca/dpr-rmr/2007-2008/presentations/mssr-sggr/page01-eng.asp
Organisation for Economic Co-operation and Development (OECD)	www.oecd.org
Privacy Act	laws.justice.gc.ca/en/P-21/index-eng.html
The Senate of Canada	www.sen.parl.gc.ca/
Treasury Board of Canada Secretariat	www.tbs-sct.gc.ca/