Who We Are

The Canada Revenue Agency (CRA) touches the lives of all Canadians through our administration of Canada’s tax laws and benefit programs for individuals and families. Whether it is the birth of a child that makes a family eligible for a benefit, filing a tax return, investment in a business, or the purchase of goods over the Internet, the CRA must be able to deliver the programs and services that Canadians need when and how they need them.

Our organization is guided by four enduring values--integrity, professionalism, respect, and co-operation. We believe in providing service excellence through our 57 service sites across the country, supported by fair and responsible compliance action, to win the trust and confidence of Canadians and our clients. This ensures the integrity of Canada’s tax system and benefit programs. The CRA employs approximately 44,000 people, and the tax revenue it collects pays for the public goods and services that enhance the quality of life of all Canadians.

Accountability for our performance forms a common thread through every aspect of CRA operations. By being accountable, fair, and service-oriented, we maintain the trust and confidence of Canadians. This enables us to maximize our potential, and to build on our services and programs in ways that will benefit Canadians and their governments into the future.

Date modified:

2007-11-01