2009-2010 to 2011-2012 Summary of the Corporate Business Plan - Planned Spending by Strategic Outcome

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Planned Spending by Strategic Outcome

(in thousands of dollars)
Forecasted Spending [Footnote 1] 2008-2009
Planned Spending 2009-2010
Planned Spending 2010-2011
Planned Spending 2011-2012
Strategic Outcome: Taxpayers meet their obligations and Canada’s revenue base is protected
Taxpayer and Business Assistance
691,584
690,626
Assessment of Returns and Payment Processing
629,996
587,917
581,637
581,639
Accounts Receivable and Returns Compliance
449,371
429,712
423,985
423,627
Reporting Compliance
949,249
922,077
918,915
914,989
Appeals
117,407
126,895
127,443
123,561
Strategic Outcome: Eligible families and individuals receive timely and correct benefit payments
Benefit Programs
335,679
331,566
336,985
342,000
Strategic Outcome [Footnote 3] : Taxpayers and benefit recipients receive an independent and impartial review of their service-related complaints
Taxpayers’ Ombudsman
3,363
3,328
3,330
3,330
The following program activity supports all strategic outcomes within this organization
Internal Services
1,390,720
1,295,854
1,290,656
1,285,981
Total Agency
4,567,369
4,387,974
3,942,782
3,932,593
[Footnote 1] The CRA 2008-2009 Estimates are broken down in six program activities only; the forecasted spending amount shown under eight program activities are for comparison purposes only with 2009-2010 through to 2011-2012.
[Footnote 2] Excludes forecasted payments to the provinces for the Softwood Lumber Products Export Charge Act, 2006, which are unavailable at this time ($419M in 2008-2009 and $429M in 2009-2010).
[Footnote 3] In 2009-2010, the CRA introduced a third strategic outcome to account for the newly-created Taxpayers’ Ombudsman. Since the Taxpayers’ Ombudsman operates at arm’s length from the CRA, while still reporting to the Minister of National Revenue, only the budget associated with the Taxpayers’ Ombudsman is included in this document.



Date modified:
2009-04-03