Prepare for our review of your claim: Canada Emergency Wage Subsidy (CEWS)

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Canada Emergency Wage Subsidy (CEWS)



Prepare for our review of your claim

On this page

We will be reviewing claims to confirm the information you submit.

Keep your records

You must keep records showing information that supports your wage subsidy claim, such as your reduction in revenue and amounts paid to employees.

Read more about records you should keep

Calls and letters from the CRA

The CRA may need to contact you by phone or mail to confirm details, ask for more information about your application, or notify you that your claim was not approved. Please make sure your contact information is current.

Calls from the CRA

CRA phone agents will never:

  • use threatening or coercive language
  • ask for full banking information, or
  • ask for your full Social Insurance Number (SIN)

CRA phone agents should be able to provide you with information about your CEWS application, as well as their name and phone number.

If you have concerns about a call you received from the CRA

If you have concerns about a call you received regarding your CEWS application, please call the Business Enquiries line to verify the name and number of the person that called you.

You can also read more about how to recognize scams.


Letters from the CRA

You may receive a letter from the CRA if your application for CEWS was not accepted, or if your claim was modified after we review the information.

Consequences of fraudulent claims

If you do not meet the Canada Emergency Wage Subsidy eligibility requirements for a period, you will be required to repay any amounts you received for that period. Canadians can also report suspected CEWS misuse through the CRA’s Leads program.

Penalties may apply in cases of fraudulent claims, including fines or even imprisonment.

If you artificially reduce your revenue for the purpose of claiming the wage subsidy, you will be required to repay any subsidy amounts you received, plus a penalty equal to 25% of the total value.

Read more about CEWS compliance


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Date modified:
2021-06-30