ARCHIVED - Index

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ARCHIVED - Index


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We have archived this page and will not be updating it.

You can use it for research or reference.

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Tax Information Phone Service (TIPS) call 1-800-267-6999

Services Available dates
Telerefund - get the status of your refund for 2012. all year press "1"
Goods and services tax/harmonized sales tax (GST/HST) credit - find out if you are eligible for the credit and the date you can expect to receive the next payment. three weeks before through two and a half weeks after each payment is issued press "2"
Canada child tax benefit (CCTB) - find out if you are eligible for the CCTB and the date you can expect to receive the next payment. one week before through one week after each payment is issued press "3" and then "1"
Universal child care benefit (UCCB) - find out if you are eligible for the UCCB and the date you can expect to receive the next payment. one week before through two weeks after each payment is issued press "3" and then "2"
RRSP deduction limit - find the maximum amount you can deduct on your return for 2012 mid-September to the end of April press "4" and then "1"
Info-Tax - get tax information for residents and non-residents of Canada. all year press "4" and then "2"
Bulletin board - get recent tax and benefit information that may be of interest to you. all year press "4" and then "3"
Business information - get tax information relating to operating a business. all year press "5"
Tax-free savings account (TFSA) contribution limit - find the maximum amount you can contribute to your TFSA for 2013. mid-February to the end of December press "6" and then "2"

To get information from Telerefund, GST/HST credit, CCTB, UCCB, TFSA, or RRSP deduction limit, you will have to give us your social insurance number, your month and year of birth, and:

  • if you contact us before May 1, the amount you entered on line 150 of your return for 2011; or
  • if you contact us on or after May 1, the amount you entered on line 150 of your return for 2012.

List of Info-Tax message numbers and topics for residents of Canada

  • 104 - Other employment income
  • 117 - UCCB
  • 121 - Interest and other investment income
  • 126 - Rental income
  • 127 - Taxable capital gains
  • 128 - Support payments received
  • 130 - Other income
  • 147 - Non-taxable income
  • 208 - RRSP deduction
  • 214 - Child care expenses
  • 215 - Disability supports deduction
  • 219 - Moving expenses
  • 220 - Support payments made
  • 221 - Carrying charges and interest expenses
  • 229 - Other employment expenses
  • 232 - Other deductions
  • 254 - Capital gains deduction
  • 255 - Northern residents deductions
  • 301 - Age amount
  • 303 - Spouse or common-law partner amount
  • 305 - Amount for an eligible dependant
  • 306 - Amount for infirm dependants age 18 or older
  • 314 - Pension income amount
  • 315 - Caregiver amount
  • 316 - Disability amount (for self)
  • 319 - Interest paid on your student loans
  • 323 - Your tuition, education, and textbook amounts
  • 324 - Tuition, education, and textbook amounts transferred from a child
  • 326 - Amounts transferred from your spouse or common-law partner
  • 330 - Medical expenses for self, spouse or common-law partner, and your dependent children born in 1995 or later
  • 349 - Donations and gifts
  • 363 - Canada employment amount
  • 364 - Public transit amount
  • 365 - Children's fitness amount
  • 367 - Amount for children born in 1995 or later
  • 400 - GST/HST credit
  • 500 - CCTB, UCCB
  • 601 - EFILE and NETFILE
  • 602 - Filing or making changes to a previous year's return
  • 603 - Your appeal rights
  • 604 - Voluntary disclosures
  • 605 - Authorizing representatives
  • 606 - Refunds
  • 607 - Working income tax benefit
  • 609 - Exchange rates
  • 610 - Do you have to file a return?
  • 611 - Missing information
  • 612 - Tax-free savings account (TFSA)
  • 630 - Enhanced income tax services
  • 631 - Services for persons with disabilities
  • 632 - Community Volunteer Income Tax Program
  • 655 - Home Buyers' Plan
  • 702 - Instalment information
  • 703 - Payment arrangements
  • 710 - Refund, interest, and penalties
  • 882 - Direct deposit
  • 883 - Problem Resolution Program
  • 899 - Info-Tax survey
  • 999 - Main menu

Get ready to file your 2012 income tax and benefit return

Go to our Top 5 ways to get ready to file your 2012 tax return page.

Take advantage of the quick, easy, and secure electronic services that the Canada Revenue Agency offers.

Addresses on our Web site

Visit our Web site. General information, forms, and publications are accessible by topic and by taxpayer group. Below is a list of some useful addresses:

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Date modified:
2010-03-22