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1. Who can use GST/HST TELEFILE?
2. Can I file a return with an amount owing?
3. Can First Nations Tax (FNT) accounts use the service?
4. Can my accountant use GST/HST TELEFILE to file my return?
5. Is GST/HST TELEFILE the only electronic filing service available for GST/HST returns?

1. Who can use GST/HST TELEFILE?

GST/HST TELEFILE is available to GST/HST registrants across Canada and the United States, excluding those with accounts that are administered by Revenu Québec. For more information on whether you are eligible to use this service, go to Eligibility.

2. Can I file a return with an amount owing?

Yes. Go to Make a payment to the Canada Revenue Agency to find out your payment options.

3. Can First Nations Tax (FNT) accounts use the service?

Yes. However, after filing your return, you still have to mail Form GST 499-1 (the corresponding FNT schedule) to the Atlantic Tax Centre.

4. Can my accountant use GST/HST TELEFILE to file my return?

If your accountant is legally authorized to sign the paper copy of your GST/HST return on your behalf, he or she may use GST/HST TELEFILE to file your return. This method does require the use of a GST/HST access code.

Note that your GST/HST access code is your personal security key to filing your return using GST/HST TELEFILE. Please do not give your access code to anyone not authorized to act on your behalf.

A GST/HST access code can be created or changed over the telephone by the business owner or an authorized representative (with level 2 authorization or higher) while the GST/HST Access Code Online should only be used by business owners.

If your accountant is not authorized to file GST/HST returns on your behalf, a more secure option is for you to sign up for My business Account. This secure online portal provides additional services, and you can add accountant as your authorized representative.

5. Is GST/HST TELEFILE the only electronic filing service available for GST/HST returns?

No. If you are eligible to file using GST/HST TELEFILE, you can also use GST/HST NETFILE or GST/HST Internet File Transfer to file your return via the Internet.

In addition, the GST/HST EDI Filing and Remitting program allows you to file your returns and send your payments using electronic data interchange (EDI) technology.