Cancel or waive penalties and interest at the CRA

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Cancel or waive penalties and interest at the CRA


Processing delays

The Canada Revenue Agency (CRA) is receiving a higher-than-normal number of requests. The average processing time is currently fourteen (14) months. Actual response times may vary, as some cases may require more or less time for review. We appreciate your understanding and patience as we work diligently to process your request. For further details, go to Check CRA processing times.

When events beyond your control prevent you from meeting your tax obligations, the CRA may grant relief of penalties and interest.

Try our new self-evaluation and learning tool (SELT), to determine if you should apply for relief from penalties and interest.


Sections

Who can apply
Situations that may qualify for relief and options for similar situations
How to apply
When and how to make a request to cancel or waive penalties or interest
After you apply
When you can expect a decision, receiving a credit or refund if approved, what recourse options are available if denied


Page details

2026-04-21