Cancel or waive penalties and interest at the CRA

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Cancel or waive penalties and interest at the CRA


Processing delays

Under normal circumstances, the Canada Revenue Agency (CRA) aims to issue a taxpayer relief decision within 180 calendar days of receiving the request. However, we are receiving a higher-than-normal number of requests. We are processing requests within eight months for most cases, but it could take longer for more complex cases.

When events beyond your control prevent you from meeting your tax obligations, the CRA may grant relief of penalties and interest.


Sections

Who can apply
Situations that may qualify for relief and options for similar situations
How to apply
When and how to make a request to cancel or waive penalties or interest
After you apply
When you can expect a decision, receiving a credit or refund if approved, what recourse options are available if denied


Page details

Date modified:
2023-12-19