Date:
20161123
Docket:
T-699-15
Citation:
2016 FC 1289
[ENGLISH TRANSLATION]
Montréal, Quebec, November 23, 2016
PRESENT: The Honourable
Madam Justice St-Louis
BETWEEN:
|
UNION OF
CANADIAN CORRECTIONAL OFFICERS - SYNDICAT DES AGENTS CORRECTIONNELS DU CANADA
- CSN (UCCO-SACC-CSN)
|
Applicant
|
and
|
ATTORNEY
GENERAL OF CANADA
|
Respondent
|
and
|
PRIVACY COMMISSIONER
OF CANADA
|
Intervener
|
JUDGMENT AND REASONS
I.
Introduction
[1]
On October 20, 2014, the Standard on Security
Screening [the Standard], adopted by the Treasury Board, came into effect
and replaced the Personnel Security Standard [PSS], which had been in
effect since 1994.
[2]
The Standard sets out, in particular, the three
security screening levels for federal public service employees, that is,
reliability status, “secret” security clearance and “top secret” security clearance, as well as the activities and practices associated
with each of these levels.
[3]
Under the Standard, although security screening
activities vary based on the reliability status or the security clearance
sought, all of the levels now require a financial inquiry [the Inquiry] of
the individual for whom the reliability status or security clearance is sought.
For the Inquiry, individuals must first consent to having their credit report sent
to their employer, and the employer will then obtain the report from the
appropriate private agency and analyze its results. Before the Standard was adopted,
Inquiries were only obligatorily conducted for “top secret” clearances.
[4]
On February 9, 2015, Commissioner’s Directive
564-1 – Individual Security Screening [the Directive] came into
effect. It extends the Inquiry to the security screening for renewing the
reliability status of Correctional Service of Canada [CSC] employees, because
the intent of the screening is to evaluate the honesty and trustworthiness of
an individual. Thus, because correctional officers at the CXI and CXII levels must
have reliability status, they become subject to the Inquiry and must
consequently consent to having their employer, CSC, obtain their credit report.
[5]
The applicant, Union of Canadian Correctional
Officers – Syndicat des agents correctionnels du Canada – CSN [the Union], represents
all CSC correctional officers at the CXI and CXII levels. It characterizes the
new requirement as a [translation]
“search and seizure” and uses the term [translation] “Search” to refer
to it, a term that will be repeated in this judgment. The applicant objects to
this Search being imposed on its members. It is asking the Court to declare
that the part concerning financial inquiries in Appendix B of the Standard
and paragraph 3(d) of the Directive are contrary to section 8 of the Canadian
Charter of Rights and Freedoms, Part I of the Constitution Act,
1982, being Schedule B to the Canada Act, 1982 (U.K.), 1982, c 11
[the Charter]. It is also seeking a declaration that paragraph 3(d) of the
Directive breaches section 4 of the Privacy Act, RSC, 1985, c P‑21
[the Act]. Those provisions are attached hereto.
[6]
The respondent, the Attorney General of Canada [AGC],
first responds that the contested provisions of the Standard and the Directive,
while they constitute a Search, do not necessarily infringe on a right to
privacy under section 8 of the Charter because they are reasonable. The AGC
also contends that the impugned provisions of the Directive do not violate
section 4 of the Act because the information collected from the credit reports relates
directly to the activity of security screening.
[7]
The intervener, the Privacy Commissioner of Canada
[the Commissioner], is not taking a position on the issue of compliance with
section 4 of the Act in light of the specific facts of this case. However, he outlines
what he considers to be the appropriate analytical framework for the
implementation of section 4, and argues in this regard that the words relates
directly create a necessity test. He also discusses certain relevant considerations
in connection with the implementation of section 4 in this case, that is, the
nature and the scope of the personal information contained in credit reports
and the nature of the relationship between credit reports and assessing an
employee’s trustworthiness, and he argues that correctional officers have a
reasonable expectation of privacy. Lastly, without taking a position, he also outlines
certain considerations that the Court should, in his opinion, consider in its
analysis of sections 8 and 1 of the Charter.
[8]
For the following reasons, the Court will
dismiss this application for judicial review.
[9]
In short, regarding section 8 of the Charter,
the Court is of the opinion that the decisions of the Treasury Board and CSC to
adopt the contested provisions of the Standard and the Directive are reasonable
and do not violate section 8 given the state’s objective, the nature of the prison
environment, the type of possible threats, the responsibilities of correctional
officers, the manner in which the information is obtained, the nature of the
information disclosed, the possibility of providing explanations prior to a
decision and the avenues of recourse available in the event of a denial of reliability
status.
[10]
Concerning section 4 of the Act, the Court finds
that this section does not contain a necessity test, that it is reasonable to conclude
that there is a direct relationship between, first, the Inquiry and obtaining a
credit report, and, second, security screening activities, and that CSC’s
decision to adopt the contested decision of the Directive is consequently
reasonable.
II.
Legislative context
[11]
Section 7 of the Financial
Administration Act, RSC, 1985, c F‑11 [FAA], sets out that the
Treasury Board may act for the Queen’s Privy Council for Canada on certain
matters, including those relating to general administrative policy in the
federal public administration and human resources management in the federal
public administration. These matters involve, namely, the determination of terms
and conditions of employment (paragraphs 7(1)(a) and (e) of the FAA, attached
hereto).
[12]
Pursuant to section 7 of the FAA, the
Treasury Board issues policies, including the Policy on Government Security [the
Policy]. According to the wording of section 3 of the Policy, attached hereto, the
Policy is rooted in the contextual premise that government security is the
assurance that information, assets and services are protected against
compromise and individuals are protected against workplace violence. Thus,
there is a need to ensure that those having access to government information,
assets and services are trustworthy, reliable and loyal. Furthermore, according
to section 5, attached hereto, the objectives of the Policy are to ensure
that deputy heads effectively manage security activities within departments and
contribute to effective government-wide security management.
[13]
Lastly, section 6 of the Policy, also attached
hereto, states, inter alia, that deputy heads of all departments are
responsible for appointing a departmental security officer and for
ensuring that all individuals who will have access to government information
and assets are security screened at the appropriate level and are treated in a
fair and unbiased manner.
[14]
Obtaining and maintaining a valid reliability status
or security clearance is a condition of employment, contract, appointment or
assignment within the Government of Canada, including CSC, and employees must
consent to it. It requires the collection of personal information on
individuals, which is done after they have provided their informed consent. In
the case at bar, correctional officers express that consent by signing the Personnel
Screening, Consent and Authorization Form [the Form].
[15]
Over the years, the Treasury Board has adopted various
standards enacting security screening activities, including the Standard, which
came into effect on October 20, 2014. The Standard applies to all departments
defined in section 2 of the FAA and all federal agencies included in Schedules IV
and V of the FAA, and they must all implement it by October 20, 2017. CSC is
included in that list.
[16]
The objectives of the Standard are to ensure that
security screening in the government is effective, efficient, rigorous,
consistent and fair and to enable greater transferability of security screening
between departments and agencies (section 5 of the Standard). The Standard
states that security screening can be standard or enhanced, and describes the
associated screening activities.
[17]
According to the Standard, the purpose of the
Inquiry is to assess whether an individual poses a security risk on the basis
of financial pressure or a history of poor financial responsibility (section 7).
[18]
In 2015, the Directive came into effect. It
incorporates the Standard’s requirements for CSC and states, in paragraph 3(d),
that one of the responsibilities of the departmental security officer is to
ensure that credit checks are conducted at the national level.
[19]
For the purposes of this case, this means that
all correctional officer members of the Union must, since April 1, 2015, consent
to having CSC obtain their credit report, from which data will be analyzed in the
security screening associated with the renewal of their reliability status. It should
be immediately noted that pursuant to paragraph 4(h) of the Directive, attached
hereto, CSC managers will “provide the individual with an opportunity to
explain any adverse information”.
III.
Position of the parties
A.
The Union
[20]
The Union essentially submits (1) that the adoption
of the Standard and the Directive is subject to the standard of reasonableness;
(2) that the relevant provisions of the Standard and the Directive are unreasonable
and violate section 8 of the Charter; (3) that their adoption is not
saved by section 1 of the Charter; and (4) that its members’ credit
reports do not relate directly to CSC’s programs and activities and that as a
result, the relevant provisions of the Directive violate section 4 of the Act.
[21]
The Union indicates that there is an error in part IV
of its memorandum, for the order sought, when it refers to paragraph 2(d) of
the Directive and not paragraph 3(d) of the Directive. The Court agrees
that that is a clerical error and accepts the correction.
[22]
In support of its submissions, the Union submits
a total of five affidavits: the affidavit of Kevin Grabowsky, its
national president; the affidavit of Laurent Vaillancourt, a correctional
officer at level 2 (CXII) and member of the Union; the affidavit of Manon
Leblanc, a correctional officer at level 1 (CXI); the affidavit of Dwaynes
Soles, a correctional officer at level 2 (CXII); and the affidavit of David
Mellor, a correctional officer at level 1 (CXI).
(1)
The standard of review is reasonableness
[23]
The Union initially contended, in its
memorandum, that the correctness standard should apply, but it modified its
position at the hearing and agrees with the respondent and the intervener on
this point. Thus, the Union accepts that the Standard and the Directive are
subject to the reasonableness standard.
(2)
The provisions of the Standard and the Directive
for checking the credit reports of all employees violate section 8 of the
Charter
[24]
The Union submits that section 8 of the Charter applies
in this case because that provision ensures privacy and the protection of personal
information, because requiring correctional officers to consent to a credit
report check in order to obtain or renew their reliability status constitutes a
Search, and because the Search must be presumed to be unreasonable, which thus
imposes on the state the burden of establishing that it is reasonable. However,
according to the Union, the state has not satisfied this burden in this case.
[25]
The AGC does not object to the application of
section 8 of the Charter, but argues that it is not a Search or an unreasonable
intrusion. It therefore seems appropriate for the Court to reiterate only the
last component of the Union’s argument, effectively the only issue in dispute.
[26]
The Union admits that the Treasury Board may,
pursuant to section 7 of the Act, determine the conditions of employment
of federal public servants and adopt a standard. It also admits that CSC has
the power to adopt a directive. However, it argues that that standard and that directive
must comply with the Charter, which is not the case here.
[27]
The Union first notes that warrantless Searches
are always presumptively unreasonable (Goodwin v British Columbia
(Superintendent of Motor Vehicles), 2015 SCC 46 at para 56 [Goodwin])
and that the state has the onus of establishing that the search was reasonable,
which can only be done by establishing the following three elements: (1) the
Search was authorized by the law; (2) the law itself is reasonable; and (3) the
Search was not conducted in an unreasonable manner. In this case, the Union argues
that the state has not established the second element, that is, that the
Standard and the Directive are not unreasonable.
[28]
To determine the reasonableness of the Standard
and the Directive, the Union refers the Court to Reference re Marine
Transportation Security Regulations, 2009 FCA 234 [Reference] and to
the following contextual criteria: (1) the strength of the individual
privacy interests at stake; (2) the manner in which the Search is conducted;
(3) the pressing nature of the public interest served by the statutory
scheme authorizing the Search; and (4) to what extent the information
sought is likely to further that interest.
[29]
Regarding the strength of the individual privacy
interests at stake, the Union notes that the details of an individual’s
financial situation represents precisely the type of information for which
individuals should be able to determine when, how and to what extent it is
communicated. The reasonable expectation of privacy is thus very important for
such interests.
[30]
Regarding the manner in which the Search is
conducted, which refers to how the information is collected, the Union admits
that the checking of credit reports is not the most intrusive measure. However,
it is somewhat more intrusive than asking an individual to provide the
information him- or herself. The Union also points out that managers in various
institutions can be called upon to question correctional officers to obtain
explanations for some of the information collected, and that those managers
would then have access to their employees’ financial information.
[31]
Regarding the pressing nature of the public
interest served by the statutory scheme, the Union notes the objective of the
Standard, which is to contribute to national security, is valid and important.
[32]
However, with respect to the last of the four
factors identified, the Union doubts that the information sought is likely to further
the purpose of contributing to national security. Instead, it contends that CSC
did not present any evidence that financial pressure or a history of financial
responsibility has already given rise to incidents that compromised national security,
or that that factor has represented a particular risk. The Union adds that CSC has
not established the benefits of the Inquiry in the overall assessment of the
honesty and trustworthiness of officers, that it has failed to explain how this
new measure would establish elements that are not covered by other existing measures,
and that it has not established a correlation between the information in credit
reports and the number of corrupt employees.
[33]
The Union points out that none of the approximate
200 inquiries that have been conducted each month since 2015 has led to the
non-renewal of the reliability status of a correctional officer because of
information discovered in the officer’s credit report. The Union infers from
this that the collection of information seems to have minimal impact on the
final result.
[34]
In summary, the Union argues that the systematic
checking of the credit reports of members of the Union constitutes an
unreasonable Search, contrary to section 8 of the Charter.
(3)
The violation of section 8 of the Charter is not
saved by section 1 of the Charter
[35]
Finding that the Search is unreasonable, the
Union turns to section 1 of the Charter, attached hereto, and argues in this
regard that the violation of section 8 is not justified. It submits that the
AGC must demonstrate, on a balance of probabilities, that a credit check is a
pressing and substantial objective and that the means chosen to achieve that
objective are proportional.
[36]
The means chosen are proportional if (1) there
is a rational connection between the means adopted and the objective; (2) the
law impairs the right guaranteed by the Charter as little as possible; and (3) there
is proportionality between the deleterious effects and the beneficial effects
of the law (R v Oakes, [1986] 1 S.C.R. 103).
[37]
Regarding the first point, the Union
acknowledges that the objective of the contested measure is to protect national
security by ensuring that dishonest or untrustworthy individuals do not have
access to restricted assets or facilities or privileged information of the
government, in particular as employees. At the same time, it admits that that
objective is pressing and substantial and includes the existence of a rational
connection between the checking of employees’ credit and the objective (paragraphs
55 and 56 of the Applicant’s Memorandum).
[38]
However, concerning the second point, the Union
argues that the measure does not impair the Charter right as little as possible
because the scope of the Standard is excessive and the category of persons
concerned is too broad. The government could have achieved its objective by restricting
the categories of persons for which [translation]
“that type of check is
necessary” (paragraph 58
of the Applicant’s Memorandum).
[39]
Regarding the third point, the Union maintains
that the deleterious effects from checking the credit reports outweigh the
benefits. In fact, there seems to be minimal benefits with respect to the
objective of the Search, namely, because a reliability status has never been
revoked because of adverse information in a credit report, while the measure
has caused increased stress among Union members.
(4)
The provisions providing for credit report
checks set out in the Standard and the Directive are contrary to section 4 of
the Act
[40]
The Union argues, lastly, that the contested
measures violate section 4 of the Act, which limits the information that a government
institution may collect on an individual to that which relates directly to an
operating program or activity of the institution.
[41]
The Union cites the Larousse en ligne French
dictionary’s definition of “direct” [[translation] “direct”]: “qui est en relation immédiate avec
quelque chose d’autre, qui y est étroitement lié” [[translation]
“that which immediately relates
to something, that which is closely connected”] and
refers the Court to section 5 of Quebec’s Act respecting the Protection of
Personal Information in the Private Sector, CQLR, c P-39.1, which states that
the information collected must be necessary.
[42]
The Union submits that there is no direct relationship
between its members’ credit reports and CSC’s activities. To support its
statement, the Union points out that its members do not manage money or budgets
as part of their jobs and that, for that reason, their personal financial
practices in no way demonstrate their trustworthiness or ability to act as correctional
officers.
[43]
In that respect, at the hearing, the Union tried
to minimize the scope of certain passages of its memorandum by stating that
they were not admissions that a credit check could be justified in the assessment
of the clearance level for certain positions, or even that a credit report
could be related to the assessment of an individual’s trustworthiness and
honesty. The Court will revisit this aspect in its analysis.
[44]
The Union refers to the four-part test used by
this Court to determine whether the use of surveillance cameras was acceptable in
Eastmond v Canadian Pacific Railway, 2004 FC 852 [Eastmond].
According to the test, to determine whether the purpose for which the personal
information is collected is reasonable, there must be an assessment of (1) whether
the measure is demonstrably necessary to meet a specific need; (2) whether
it is likely to be effective in meeting that need; (3) whether the loss of
privacy is proportional to the benefit gained; and (4) whether there
is a less privacy-invasive way of achieving the same end.
[45]
The Union submits that the contested measures do
not meet this test. First, the measure is not necessary to meet a specific need
at CSC because there is no evidence that employees who experience some
difficulty in managing their personal finances are less honest or represent a
heightened risk for CSC. Furthermore, there are no cases where economic
vulnerability factors have played a role in an incident in which an inmate has bribed
a correctional officer, and the scale of any corruption problems has not been
demonstrated.
[46]
Second, the Union argues that this measure does
not meet the effectiveness criterion with respect to the objective, namely,
because since April 2015, no correctional officers have been denied the renewal
of their reliability status after information, even adverse, was obtained from their
credit report.
[47]
Third, because there are minimal benefits to
this measure, the deleterious effects become disproportionate to a loss of privacy.
[48]
Fourth, the Union argues that there are
alternate ways to assess the trustworthiness of its members without having to make
a credit report inquiry.
B.
The AGC
[49]
The AGC essentially submits that the Standard
and the Directive constitute reasonable [translation]
“decisions”. Concerning section 8 of the Charter, the AGC contends that
they essentially represent a proportionate balancing of the objectives of the legislative
scheme and the value of privacy. Regarding section 4 of the Act, he advances
that the partial information collected, in the credit report, relates directly
to security screening activities carried out by CSC.
[50]
The AGC submits three affidavits: the affidavit
of Charles Taillefer, Director, Policy Development and Performance Measurement,
Security and Identity Management, at the Treasury Board of Canada Secretariat; the
affidavit of Nick Fabiano, Director General, CSC Security; and the affidavit of
Dorothy Sicard, Manager, Personnel Security Screening, CSC Departmental
Security.
[51]
The AGC is first concerned about rectifying the
facts presented by the Union to provide the Court with the appropriate factual background,
which is at the heart of the analysis the Court must conduct. The AGC therefore
describes the purpose of security investigations, the historical background of
security screening, the evolution of threats to security in Canada since 1994, the
implementation of a technological working environment, the development of the 2014 Standard,
the content of the 2014 Standard, details on CSC and on the work of its
employees (including correctional officers), details on the prison population and
the content of credit reports.
[52]
According to the AGC, the Court must determine four
issues: (1) the applicable standard of review; (2) whether CSC’s
decision to adopt the Directive implementing the Standard is reasonable
regarding the credit report checks, with respect to section 4 of the Act; (3) whether
the Treasury Board’s decision to adopt the Standard and that of CSC to adopt
the Directive implementing it are reasonable regarding the credit report checks,
with respect to the right to privacy in section 8 of the Charter, that is,
whether they are the result of a proportionate balancing of the importance of
ensuring the security of government operations through security screening and
the right to privacy of correctional officers; and (4) whether section 1 of the
Charter is engaged.
[53]
The Court will follow the Union’s order of
presentation for ease of reading, that is, (1) the applicable standard of
review; (2) section 8 of the Charter; (3) section 1 of the Charter; and (4) section
4 of the Act.
(1)
The standard of review is reasonableness
[54]
The AGC submits, like the Union, that the
standard of “reasonableness” should apply in this case because the
Standard and the Directive constitute discretionary decisions adopted by the
Treasury Board and CSC, and the Treasury Board and CSC have particular expertise
in the area of the information that is required to determine the
trustworthiness of public servants.
[55]
The AGC emphasizes the consequences of choosing
this standard of review and, in particular, the fact that the Court must show
deference, that it must recognize the expertise of the Treasury Board and CSC
in the area of the information that is required to determine the
trustworthiness of public servants and that it cannot substitute its own
decision for that of the Treasury Board and CSC.
(2)
The Standard and the Directive are reasonable with
respect to the credit checks pursuant to section 8 of the Charter
[56]
The AGC does not contest that it constitutes a
Search or that section 8 of the Charter applies, but argues that it is not
an unreasonable Search. In fact, the AGC contends that the Standard and
the Directive are not unreasonable because they represent a proportionate
balancing of the objectives of the legislative scheme and the value of privacy.
[57]
According to the AGC, the analysis to be
conducted when the Charter value that is engaged is privacy is akin to that
which is aimed at determining the reasonableness of a statute authorizing a
Search under section 8 of the Charter. This analysis consists in balancing the state’s
legitimate interest in achieving legislative objectives with its effect on individual
personal rights.
[58]
Thus, having admitted that it constitutes a
Search, the AGC argues that the factors to be examined regarding the value of
privacy that supports section 8 of the Charter are similar to those examined in
support of section 4 of the Act. They are (a) the nature and the purpose
of the legislative scheme, including the administrative context, objective and
finality of the public interest; (b) the manner in which the credit report was
obtained; (c) the degree of intrusiveness; and (d) the review subsequent
to a decision (Goodwin at paras 55 to 57; Reference at paras
50 to 53). The AGC also examines (e) the balancing of competing interests
and states that the decisions involved are the result of a reasonable balancing
that takes all of these factors into account.
(a)
The nature and purpose of the statutory scheme,
including the administrative context, objective and finality of the public
interest
[59]
The AGC notes certain contextual factors such as
those related to the adoption of the Standard by the Treasury Board, security
screening, the working environment of correctional officers, the risks of
fraud, corruption, threats and manipulation that they face and access to
databases. Thus, given the controlled and regulated environment, correctional
officers should expect to be under increased surveillance.
(b)
The manner in which credit reports are obtained
[60]
The Form used by CSC includes a warning informing
its signatories of why they agree to provide their information, what the
information will be used for, the location in which the information will be
stored and when the information will expire. Thus, correctional officers are
informed that CSC will obtain their credit report, and that they may contact
the credit reporting agency to obtain their credit report beforehand and ask
that any erroneous information be corrected or add explanations, if applicable.
[61]
According to the AGC, this approach is a lot
less intrusive than a Search or a third party collection without prior consent.
(c)
Degree of intrusiveness
[62]
The AGC submits that credit reports are held by
third parties that collect information on the credit history of millions of
individuals, and that they contain information for third parties. Thus,
correctional officers should expect the information therein to be shared with
third parties. Furthermore, according to the AGC, the reports contain less
information than is claimed by the Union. They do not contain banking transactions,
transaction statements or credit scores. In addition to biographical data, the reports
essentially reveal the individual’s available credit, used credit and payment history.
[63]
The AGC argues that credit reports are requested
and reviewed only by security division staff at CSC headquarters in Ottawa and
states that institution managers never have access to credit reports at the
interview level.
(d)
Post-decision review
[64]
Lastly, the AGC argues that correctional
officers have recourse to explain any adverse information in their credit report
and to contest any decision to revoke their reliability status. The
availability of such recourse supports the finding of reasonableness.
(e)
Balancing of interests
[65]
The AGC argues that CSC put in place a regime
that strikes a proper balance between the value of privacy protected by section
8 of the Charter and the legitimate objectives of the government’s legislative scheme.
[66]
The Standard’s objective is not only to ensure
national security, but also to provide reasonable assurance that individuals can
be trusted to safeguard government information, assets and facilities and to reliably
fulfil their duties.
[67]
The Inquiry set out in the Standard was added
further to the determination that the trustworthiness of public servants,
without a credit report, was not adapted to the realities and threats we face
today. According to the evidence, greed is one of the main sources of motivation
inciting employees to commit a security violation.
[68]
The fact that correctional officers do not have
access to sums of money as part of their work is irrelevant. They perform their
work in an environment where they could be influenced or forced to disclose
sensitive information, move contraband in institutions or engage in other
reprehensible conduct for financial gain likely to present a security risk.
[69]
The Inquiry and how CSC uses the resulting
information constitute reasonable measures that minimally affect the privacy of
correctional officers, because (1) there is no mention in the credit
reports that CSC obtained a copy thereof, so credit scores are not affected;
(2) credit reports obtained by CSC do not have a risk assessment
concerning the credit score; (3) credit reports identify only information concerning
debt repayments; (4) credit reports are documents that are readily
available to those who request them; (5) credit reports are kept in a
secure environment; and (6) correctional officers have the opportunity to
explain any adverse information.
(3)
The measure is justified by section 1 of the
Charter
[70]
The AGC argues that even if the Court finds that
the Standard and the Directive breach section 8 of the Charter, the measure
they put in place is saved by section 1 of the Charter. Obtaining credit reports
actually pursues an important, rational objective, infringing the Charter right
minimally and proportionately.
(4)
CSC’s decision to adopt the Directive implementing
the Standard is reasonable with respect to credit report checks under section 4
of the Act
(a)
Preliminary issue
[71]
The AGC submits that this judicial review is premature
because there is another appropriate recourse for contesting a breach of
section 4 of the Act: not an application for judicial review, but a
complaint to the Commissioner pursuant to paragraph 29(1)(h) of the Act (attached
hereto). The AGC points out that such complaint is already before the Commissioner.
Even though he has not yet rendered a decision, this is another adequate recourse
(Strickland v Canada (Attorney General), 2015 SCC 37 [Strickland])
for obtaining findings and recommendations.
[72]
At the hearing, the AGC clarified his position.
Relying on, in particular, Canada (Auditor General) v Canada (Minister of
Energy, Mines and Resources), [1989] 2 SCR 49 [Auditor General],
he contends in essence that Parliament did not intend to render the rights
justiciable, that the Commissioner has the desired power and can make a report
to Parliament, and that recourse to the Court is limited to the refusal of
access set out in section 41 of the Act (attached hereto).
(b)
The relevant provisions of the Standard and the Directive
regarding the credit report checks are reasonable and do not breach section 4 of
the Act
[73]
In the alternative, if the Court decides to hear
the case pursuant to section 4 of the Act, the AGC argues that the information
collected clearly relates directly to security screening because that
information contributes to assessing an individual’s vulnerability, verifying
the elements of his or her conduct, identifying indicators of other problems
that impact security and ensuring that correctional officers are trustworthy
and honest.
[74]
The AGC submits that the decisions at issue are
not unreasonable because of an alleged breach of section 4 of the Act, which, together
with section 5 of the Act (attached hereto), provides for two conditions for
obtaining personal information, that is (1) the information collected relates
directly to an operating program or activity of the institution; and (2) the
information is collected directly from the correctional officer or the
correctional officer has consented to it being collected.
[75]
Regarding the first condition, the AGC submits
that the words relates directly do not give rise to a difficulty of interpretation
and do not mean necessary. In this respect, he advances that the
information collected by CSC using credit reports “relates directly” to security screening. In fact, there is, in the opinion of the AGC,
a direct relationship between obtaining a correctional officer’s credit report
and the review of his or her trustworthiness because even if officers do not
have access to sums of money, they nevertheless work in a highly secure
environment where they are exposed to corruption.
[76]
Thus, credit reports are relevant because they
make it possible to assess four aspects of an individual (paragraph 61 of
the Respondent’s Memorandum), and the AGC contends that the evidence
demonstrates that there is a direct relationship between reviewing a
correctional officer’s credit report and assessing his or her trustworthiness.
[77]
The AGC also argues that correctional officers
are informed of what they are consenting to when they sign the Form and that they
are thus providing informed consent, which can be set aside only on basis of
error, fear or injury.
[78]
The AGC rejects the parallel with section 5
of the Act respecting the Protection of Personal Information in the Private Sector
(attached hereto) raised by the Union because that section uses the word necessary
and consequently integrates a necessity test. The AGC also rejects the parallel
with Eastmond because that dispute concerned the installation of cameras
without the employees’ consent, which is not the issue here, and because the wording
of the statute at the centre of that case was different from that of section 4 of
the Act.
[79]
At the hearing, the AGC specified that credit reports
do not indicate credit scores, that there is no trace of the checks in the reports,
that there is no cash flow element and that credit reports are an instrument used
for evaluating the factor or the likelihood of vulnerability.
C.
The Commissioner ‑ Intervener
[80]
The Commissioner argues that the Court must
determine whether the requirement of a credit report check is consistent with
section 4 of the Act and section 8 of the Charter. After a concise
statement of facts, the Commissioner first addresses the preliminary issue of
the premature recourse raised by the AGC by submitting that the Union may raise
a violation of section 4 of the Act in the application for judicial
review. The Commissioner then examines the framework of analysis and the
relevant considerations for the implementation of section 4 of the Act and ends
with the reasonable expectation of privacy of correctional officers and the infringement
of section 8 of the Charter, a point that he, however, does not take a
position on. The Court will follow the following order in the presentation of the
arguments of the intervener: (1) the reasonable expectation of privacy of
correctional officers and section 8 of the Charter; and (2) the framework of
analysis for section 4 of the Act.
(1)
Correctional officers have a reasonable
expectation of privacy with respect to their credit report
[81]
The Commissioner submits that correctional
officers have a reasonable expectation of privacy with respect to their credit
report and cites the criteria set out in R v Edwards,
[1996] 1 SCR 128 at para 31. Those criteria support the finding
that there is a legitimate expectation of privacy because personal information
is protected by federal and provincial privacy legislation in both the private
and public sectors. Individuals subject to the Standard and the Directive cannot
knowingly choose to not provide their consent to disclose their credit report
without running the risk of losing their job. As stated above, the Commissioner
does not, however, take a position on the issue of a reasonable expectation of
privacy under section 8 of the Charter.
(2)
Section 4 of the Act imposes a framework of analysis
(a)
Preliminary issue
[82]
The Commissioner objects to the AGC’s position with
respect to the prematurity of the recourse of the Union. The Commissioner
concedes that the Court may refuse to hear the application for judicial review
if the Union failed to pursue an adequate alternative remedy (Buenaventura
Jr v Telecommunications Workers Union (TWU), 2012 FCA 69 at para 24),
but argues that there is no such adequate remedy in this case.
[83]
The Commissioner raises five arguments in
support of his position, that is, (1) the Commissioner’s authority under
the Act is limited to providing non-binding findings and recommendations on
complaints (H.J. Heinz Co. of Canada Ltd. v Canada (Attorney General),
2006 SCC 13 at paras 35‑37); (2) once the Commissioner has published
his findings, the Act does not provide for any subsequent recourse, and the
complainant must thus file an application for judicial review before this Court
to obtain a binding decision; (3) this Court is the most effective forum
providing the most expeditious procedural avenue for processing the issues
raised in this application; (4) there is no risk of contradictory decisions
in this case because the Commissioner’s findings are not binding; and (5) it
is appropriate in the circumstances for the Court to decide this issue.
[84]
The Commissioner rejects the arguments proposed
by the AGC and the parallel drawn with Auditor General and Strickland.
According to the Commissioner, those decisions were made in an extremely
specific context that cannot be imported in this case.
(b)
The appropriate framework of analysis for the
implementation of section 4 of the Act
[85]
The notion of relates directly in section 4
of the Act is not defined in the Act and, according to the Commissioner, this
notion must be interpreted considering that the objective of section 4 of the
Act is to limit the amount of personal information collected by government
institutions.
[86]
The Commissioner raises principles of statutory
interpretation to support the proposal that relates directly means
necessary in this context. According to the Commissioner, this interpretation is
more consistent with the ordinary meaning of section 4 of the Act, with the
interpretation that the AGC previously provided, and with the overall context
and purpose of the Act. In this regard, the Commissioner specifically notes
comments made by a legal representative for the Minister of Justice, directives
of the Treasury Board Secretariat, the Commissioner’s past findings and an obiter
of this Court in Canada (Privacy Commissioner) v Canada (Labour Relations
Board), [1996] 3 FCR 609.
[87]
According to the Commissioner, this interpretation
also requires that the employer demonstrate that there is no adequate less
intrusive measure.
[88]
In the alternative, the Commissioner argues that
if the Court does not accept that the aspect of necessity exists in section 4
of the Act, this aspect must nonetheless be interpreted in a restrictive manner
so that irrelevant personal information that could lead to the collection of
other possibly relevant information is not collected.
(c)
Relevant considerations for the implementation
of section 4 of the Act in this matter
(i)
Nature of the personal information in a credit
report
[89]
The Commissioner notes basically that credit reports
contain highly sensitive personal information, the disclosure of which must be
limited. In addition, correctional officers could be forced to explain some of
the information and thus disclose additional personal information. Credit reports
contain information on an individual’s current debt and financial history.
(ii)
Direct relationship between credit reports and
the assessment of an individual’s trustworthiness
[90]
The Commissioner is asking the Court to consider
whether the AGC effectively established that credit reports constitute an
effective means of assessing the trustworthiness of employees and that no other
reasonable, less intrusive means exist.
[91]
Regarding the first point, the Commissioner
submits that there is no empirical evidence that a credit report is an
effective measure for achieving the objective of assessing an employee’s
trustworthiness.
[92]
Regarding the second point, the Commissioner
submits that there are less intrusive and more effective ways to allow organizations
to assess whether their employees are trustworthy. Those measures include, for
example, interviews or even checking references from former employers.
IV.
Issues
[93]
The Court must first determine the appropriate
standard of review and then address the following issues:
(1)
Does the part of the Standard’s Appendix B and paragraph
3(d) of the Directive that include the Inquiry as a screening activity for the
reliability status of correctional officers breach section 8 of the
Charter?
(2)
If the answer is yes, is that breach saved by
section 1 of the Charter?
(3)
Does paragraph 3(d) of the Directive, which
includes the Inquiry as a screening activity for the reliability status of
correctional officers, breach section 4 of the Act?
V.
Analysis
A.
Standard of review
[94]
The Treasury Board’s decision to adopt the
Standard and CSC’s decision to adopt the Directive implementing the Standard
constitute discretionary administrative decisions. Thus, the standard of review
that should be applied in this case is reasonableness, even if section 8 of the
Charter is engaged (Dunsmuir v New Brunswick, 2008 SCC 9 at para 53; Thomson
v Canada (Attorney General), 2015 FC 985 at para 38, affirmed by 2016
FCA 53 at para 24).
B.
Does the part of the Standard’s Appendix B and paragraph
3(d) of the Directive that include the Inquiry as a security screening activity
for the reliability status of correctional officers violate section 8 of
the Charter?
(1)
Elements to determine
[95]
According to the principles set out by the Supreme
Court of Canada in 2015 in Goodwin, to address this issue, it must be determined
(1) whether section 8 is engaged; (2) whether the Search is authorized by law; (3)
whether the Search set out in the law is unreasonable; and (4) whether the
Search was carried out in an unreasonable manner.
[96]
It is not in dispute in this case that section 8
is engaged because the collection of credit reports constitutes a Search under
section 8 and correctional officers have a certain expectation of privacy
concerning the information in their credit report.
[97]
It is also undisputed that the Search is
authorized by law and that, while the provisions in question are not those of a
law but of a standard and a directive, the same criterion
can be used (See for example Jackson v Joyceville
Penitentiary, [1990] 3 FC 55, and Fila Canada Inc v Untel, [1996] 3 FC
493; see also Myers v Canada (Attorney General), 2007 FC 947 at paras 30 and 31).
[98]
Lastly, it is also undisputed that the Search
was not conducted in an unreasonable manner and there is no evidence to the
contrary.
[99]
Thus, it is up to the Court to determine whether
the Search set out in the law is unreasonable.
(2)
The reasonableness of the Search
[100] We find no determinative test for assessing the reasonableness of a
Search (Goodwin; Thomson Newspapers Ltd v Canada (Director of
Investigation and Research, Restrictive Trade Practices Commission), [1990]
1 SCR 425 [Thomson Newspapers]), but understand that the assessment of
reasonableness must be conducted with flexibility and considering the purpose
of the law in question (R v McKinlay Transport Ltd, [1990] 1 S.C.R. 627). The
conclusion will also depend on “the
importance of the state objective and the degree of impact on the individual’s
privacy interest” (R v Rodgers, 2006 SCC
15 at para 27). In this regard, as discussed in Hunter et al v Southam Inc,
[1984] 2 S.C.R. 145 [Hunter] and noted
by the Union, the Court will assess “whether in a particular situation the public’s interest in being
left alone by government must give way to the government’s interest in
intruding on the individual’s privacy in order to advance its goals, notably
those of law enforcement.”
[101] Because warrantless Searches are presumptively unreasonable (Goodwin
and Hunter), the state has the burden of establishing the reasonableness
of the Search that is at issue in this dispute.
[102] The Court is guided by the criteria reiterated by the Supreme Court
of Canada in Goodwin in 2015 and those to which the Federal Court of
Appeal referred in Reference, and will therefore examine (a) the purpose
of the Standard and the Directive, including the pressing nature of the public
interest and to what extent the information sought is likely to further that interest;
(b) the nature of the Standard and the Directive; (c) the seizure mechanism,
that is, the manner in which a credit report is obtained, and the degree of
intrusiveness; (d) the review subsequent to a decision or the availability of
judicial supervision.
(a)
The objective of the Standard and the Directive,
including the pressing nature of the public interest and to what extent the
information sought is likely to further that interest
[103] The review of the objective of the law will make it possible to militate
for or against its reasonableness. For example, the purpose of preventing death
and serious injuries on public highways was recognized as “compelling”
and as weighing “heavily in
favour of the reasonableness of the breath seizure” (Goodwin at para 60).
[104] It seems appropriate to note here that the objectives of the Policy
governing the Standard are to ensure that deputy heads effectively manage
security activities within departments and contribute to effective
government-wide security management.
[105] The objectives stem from the contextual premise that government
security is the assurance that information, assets and services are safeguarded
from compromise and individuals are protected against workplace violence. Thus,
the government must ensure that all individuals who have access to government
information and assets are security screened at the appropriate level and are
treated in a fair and unbiased manner.
[106] The objective of the Standard is to carry out security screening and
enable its transferability within the government. Lastly, the objective of the
Inquiry is to assess whether an individual poses a security risk on the basis
of financial pressure or history of poor financial responsibility.
[107] According to the Union, the Standard contributes to national
security, which, it admits, constitutes a valid and important pressing and
substantial objective. The Court accepts this proposal and also considers that
national security or government security, that is, safeguarding assets, information
and services and protecting individuals against workplace violence, was
recognized as a compelling objective that supports the reasonableness of the
Standard and the Directive (R v Simmons, [1988] 2 S.C.R. 495 at paras 48-49;
Reference at para 53).
[108] The Court agrees with the AGC’s position that it is likely that the
information obtained will further the objective of national security. It is
important, at this stage, to examine the responsibilities of correctional
officers at the CXI and CXII levels. The positions involve the safety and
protection of the public, staff members, inmates and the institution as well as
the functional supervision of activities for CSC. Correctional officers at the
CXII level are also responsible for case management services and the safe reintegration
of offenders into society. These two groups are in direct contact with inmates,
their families and visitors to the prison. They must prepare reports, from
which information is used by CSC staff and other organizations to make decisions
concerning security and the reintegration of inmates into society.
[109] The Union admits that employment in the public service, particularly
in CSC, is considered a relatively regulated field (paragraph 31 of its
memorandum). It also admits that there may be a rational connection between checking
employees’ credit reports and the objective of the contested measure of
protecting national security by ensuring that dishonest and untrustworthy
individuals have access to restricted assets or facilities or privileged
information of the government (paragraphs 55 and 56 of its memorandum).
In addition, the Union does not dispute that Inquiries can be justified [translation] “in the context of security investigations of
individuals in certain job categories”
(paragraph 2 of its memorandum). However, it stresses that the job of correctional
officers does not fall under such category because correctional officers do not
manage money or budgets and that, in that context, their personal financial
practices do not demonstrate their trustworthiness or their ability to act in
their position. Access to sums of money is thus a determinative element for the
Union.
[110] However, while correctional officers do not manage money or budgets,
they may nonetheless have access to sums of money resulting from corruption. In
fact, the Court in this regard accepts the AGC’s proposal that correctional
officers hold [translation] “the keys to the prison”, protect the public and inmates, have access to sensitive
information in the Offender Management System and are the main point of contact
for inmates. This position is confirmed by the information in the work descriptions
for correctional officers at the CX1 and CXII levels, submitted with the affidavit
of Nick Fabiano, attesting to officers’ duties of surveillance, verifications
and security.
[111] In the words of the AGC, correctional officers work in an
environment where the imperatives of security measures are primordial and
constant and where they are likely to be the subject of attempted bribery, threats
and manipulation.
[112] Thus, if, as the Union admits, conducting Inquiries and analyzing
the credit reports of employees who manage sums of money or budgets is
justified, it seems evident that it would also be justified for employees to
whom money may be offered as a bribe or who, even absent the monetary factor, could
be threatened, manipulated or coerced, as described, for example, by Nick Fabiano in his affidavit (at paras 37-39).
[113] The likelihood that the information provided furthers the objective
of the Standard and the Directive favours its reasonableness.
(b)
The nature of the Standard and the Directive
[114] The Court recognizes that the criminal or regulatory
characterization of a Search is relevant in assessing its reasonableness (Goodwin
at para 60). A regulatory law will thus give rise to a lower expectation of
privacy than a criminal law (Thomson Newspapers at paras 95 and 122).
However, in this case, the contested provisions are administrative in nature
and are thus regarded as less intrusive (Reference at para 52), which supports
the reasonableness of the Standard and the Directive.
(c)
The seizure mechanism, that is, the manner in
which a credit report is obtained, and the degree of intrusiveness
[115] Regarding the choice of the seizure mechanism used, it is
interesting the note that demands for personal information, a photograph and
fingerprints are among the least intrusive forms of search (Reference at para 61), versus, for example, breath demands or even blood samples (Goodwin
at para 65).
[116] In the case at bar, the employer obtains the individual’s credit
report following the signing, by that individual, of the Personnel Screening,
Consent and Authorization Form, on which the individual checked the box
confirming his or her consent. Completing a questionnaire, even when a refusal
to sign it may jeopardize the person’s employment, constitutes a lesser intrusion
on privacy than other types of searches (Reference at paras 48 and 51) and thus supports the reasonableness of the
impugned provisions.
[117] Concerning the degree of intrusiveness, the evidence, including a
document by the Financial Consumer Agency of Canada entitled “Understanding your credit report and credit
score” (2016), at pages
8 et seq., shows that a credit report may disclose the following
information:
•
The individual’s biographic information (name, date
of birth, current and previous addresses, current and previous telephone
numbers, current and previous employers, social insurance number, driver’s
licence number, passport number);
•
Credit history information, such as credit
accounts and transactions (credit cards, lines of credit or loans) and telecommunications
accounts; negative banking information; public records (bankruptcy and
registered items); debts sent to collection agencies; information on lenders; and
remarks (consumer statements, fraud alerts and identity verification alerts);
•
Mortgage information and history of mortgage
payments;
- The codes attributed to various credit
accounts, including a letter (R) and a number (from 1 to 9), indicating
the individual’s payment history for each item.
[118] Adverse information is generally kept for up to seven years.
[119] Credit reports therefore do not disclose an individual’s credit score,
cash flow, or even the balance of the individual’s bank accounts. In short, as
its name indicates, a credit report discloses the credit granted to an
individual, the level of use of that credit and the associated payment history.
Apart from speculation on the level of debt and the existence of a mortgage loan
identifying the individual as a property owner, credit reports do not disclose
details on an individual’s lifestyle, contrary to what the Union claims.
[120] The Court is aware that the reliability of the results can undermine
the reasonableness of the seizure (Goodwin at para
66). However, in this case, individuals have the opportunity to check the
content of their credit report before its disclosure, to correct inaccurate
information if applicable and to ensure the reliability of the information
disclosed.
[121] The seizure mechanism via the Form signed by the individual, the
less invasive degree of intrusiveness considering the information concerned,
and the possibility that the individual can verify the reliability of the
information disclosed favour the reasonableness of the provisions of the
Standard and the Directive.
(d)
Review subsequent to a decision or the availability
of judicial supervision
[122] Bear in mind that “[w]hile
less exacting review may be sufficient in a regulatory context, the
availability and adequacy of review is nonetheless relevant to reasonableness
under s. 8” (Goodwin at para 71). Thus,
the existence of judicial supervision allowing for a review of the seizure will
support the reasonableness of the law, while contrarily, “[a] provision authorizing such an
unreviewable power would clearly be inconsistent with s. 8 of the Charter” (Hunter at page 166). Note that the possibility of a reconsideration
of the negative decision and an application for judicial review proved
sufficient in Reference at para 60.
[123] The individual will have the opportunity to provide explanations for
any adverse information at a meeting, which supports reasonableness. However, although
Ms. Sicard testified that such meetings have never been conducted by
institutional managers, the Directive itself indicates this possibility because
paragraph 4(h) states that managers will provide the individual with an
opportunity to explain any adverse information. It is indeed possible and
likely that institutional managers will be provided with their employees’ financial
information and their employees’ will consequently be required to disclose
additional personal information to them.
[124] Paragraph 4(g) of the Directive sets out the review procedure and
the availability of redress before this Court or the Canadian Human Rights
Commission based on the facts, allegations and remedies sought. Appendix E of
the Standard also states the procedure for contesting the denial or revocation
of a reliability status or security clearance.
[125] Thus, even though the responsibility given to managers to conduct
interviews with officers is debatable, the possibility that the ultimate
decision to deny reliability status could be reviewed by this Court and/or
another tribunal according to the circumstances favours the reasonableness of
the Standard and the Directive.
(3)
Conclusion
[126] Thus, the Court considers, in particular, the valid and important
objective of the Standard and the Directive; the likelihood that the
information provided furthers the objective of public interest; the
administrative nature of the impugned provisions; the choice of seizure
mechanism; the degree of intrusiveness; the possibility of providing explanations
for adverse information; as well as the review and reconsideration procedures
and the availability of judicial supervision. A review of these criteria makes
it possible for the Court to find that the provisions of the Standard and the Directive
that include the Inquiry as a security screening activity for the reliability
status of correctional officers do not violate section 8 of the Charter and
that the Treasury Board’s decision to adopt the Standard and CSC’s decision to
adopt the Directive are, in this respect, reasonable.
[127] The Union and the AGC discussed applying section 1 of the Charter in
this application. However, because the Court finds that there was no violation
of section 8 of the Charter, it is not necessary to examine whether the
violation is justified by section 1 of the Charter or to determine whether “the decision reflects a proportionate balancing of the
Charter protections at play” (Doré v
Barreau du Québec, 2012 SCC 12 at para 57).
C.
Does paragraph 3(d) of the Directive, which
includes the Inquiry as a security screening activity for the reliability
status of correctional officers, violate section 4 of the Act?
[128] The Court will first address the AGC’s argument that this redress is
premature.
(1)
Premature redress
[129] The Court accepts the Commissioner’s position that the complaint
process set out in paragraph 29(1)(h) of the Act should not be considered
an adequate alternative remedy because the Commissioner’s findings and
recommendations with respect to complaints are not binding and the Act does not
provide for any subsequent recourse, requiring that the applicant file an
application for judicial review to obtain a binding decision. Furthermore,
because the issues specific to section 4 of the Act are similar to those related
to section 8 of the Charter, it seems appropriate for the Court to rule on
these two issues simultaneously.
(2)
Section 4 protection
(a)
General principles
[130] According to section 2, the purpose of the Act is to “extend the present laws of Canada that protect the privacy
of individuals with respect to personal information about themselves held by a
government institution and that provide individuals with a right of access to
that information”. It concerns government institutions, defined as any
department or ministry of state of the Government of Canada, or any body or
office, listed in the schedule, and any parent Crown corporation, and any
wholly-owned subsidiary of such a corporation, within the meaning of section 83
of the FAA. This includes CSC.
[131] The Supreme Court of Canada addressed the purpose of the Act specifically
as “limit[ing] the government’s ability to collect, use and disclose
personal information” (Dagg v Canada (Minister
of Finance), [1997] 2 S.C.R. 403 at para 47, Laforest J (dissenting on
other points)). To achieve this objective, “Parliament
has created a detailed scheme for collecting, using and disclosing personal
information. First, the Act specifies the circumstances in which personal
information may be collected by a government institution, and what use the
institution may make of it: only personal information that relates directly to
an operating program or activity of the government institution that collects it
may be collected (s. 4)” (Lavigne v Canada (Office
of the Commissioner of Official Languages), 2002 SCC 53 at para 27 [Lavigne]).
[132] Personal information includes information on an individual’s employment
history or financial transactions in which he or she participated. Regarding
the collection of personal information, which is at issue here, section
4 of the Act states that no personal information shall be collected by a
government institution unless it relates directly to an operating
program or activity of the institution.
[133] The Court is aware of the importance of protecting an individual’s
personal information and cites a passage from the decision of the Supreme Court
of Canada in Alberta (Information and Privacy Commissioner) v United Food
and Commercial Workers, Local 401, 2013 SCC 62 at para 19:
The focus is on providing an individual with
some measure of control over his or her personal information: Gratton, at pp. 6
ff. The ability of individuals to control their personal information is
intimately connected to their individual autonomy, dignity and privacy. These
are fundamental values that lie at the heart of a democracy. As this Court has
previously recognized, legislation which aims to protect control over personal
information should be characterized as “quasi-constitutional” because of the
fundamental role privacy plays in the preservation of a free and democratic
society: Lavigne v. Canada (Office of the Commissioner of Official
Languages), [2002] 2 S.C.R. 773, at para. 24; Dagg v. Canada (Minister
of Finance), [1997] 2 S.C.R. 403, at paras. 65-66; H.J. Heinz Co.
of Canada Ltd. v. Canada (Attorney General), [2006] 1 S.C.R. 441, at para.
28.
(b)
Direct relationship
[134] Under section 4 of the Act, a government
institution shall collect only information that “relates directly to an operating program or activity of the
institution”. It is thus important to define the expression relates
directly, identify the personal information collected and the operating program or activity of the government institution, and
examine whether they are directly related.
[135] Because the terms relates directly, or lien direct in
French, give rise to a different interpretation by the parties and are not
defined in the Act, it is helpful to use methods of interpretation to establish
their meaning. In accordance with the modern approach to statutory
interpretation, the words of an act are to be read “in their
entire context and in their grammatical and ordinary sense harmoniously with
the scheme of the Act, the object of the Act, and the intention of Parliament”
(Elmer Driedger, Construction of Statutes, 2nd ed, 1983, at p 87; Rizzo
& Rizzo Shoes Ltd (Re), [1998] 1 S.C.R. 27 at para 21).
[136] If we look first at the grammatical and ordinary sense of the words,
three rules must guide our interpretation in accordance with the grammatical
method: “(1) words must be given their ordinary meaning;
(2) words must be given the meaning they had on the day the statute was enacted;
(3) adding to the terms of the statute, or depriving them of effect, should be
avoided” (Pierre-André Côté in collaboration with Stéphane Beaulac and
Mathieu Devinat, The Interpretation of Legislation in Canada, 4th
ed., Toronto: Carswell, 2011, at p 277). As previously stated, the Larousse
en ligne French dictionary defines the term “direct”
[[translation] “direct”] as “qui est en
relation immédiate avec quelque chose d’autre, qui y est étroitement lié” [[translation]
“that which immediately relates to something, that
which is closely connected”. The Canadian
Oxford Dictionary defines the term “directly” as
“in a direct manner”; the term “direct” is defined as “without
intermediaries or the intervention of other factors”. The Larousse en ligne French dictionary defines the term “nécessaire” [[TRANSLATION] “necessary”] as “dont on ne
peut se passer” [[TRANSLATION] “that which
is required”]; “qui est très utile ou
obligatoire, indispensable, qui doit être fait, qui s'impose”
[[TRANSLATION] “that which is very useful or obligatory,
indispensable, that which must be done, is imperative”]. Its synonyms include “obligatoire” [[TRANSLATION] “obligatory”],
“obligé” [[TRANSLATION] “inescapable”], “inévitable” [[TRANSLATION] “unavoidable”] and “essentiel” [[TRANSLATION] “essential”].
[137] To specify the meaning of the terms relates directly, the
Union refers to section 5 of the Act respecting the Protection of
Personal Information in the Private Sector, which instead uses the term necessary.
The wording of subsequent laws should therefore be considered with caution. The
Supreme Court of Canada stated that “[a] comparision [sic] of like statutes enacted by the same
Legislature is at most of peripheral assistance in determining the proper
interpretation of the statute before the Court.”
(Corp. of Goulbourn v Regional Municipality of Ottawa-Carleton, [1980] 1
SCR 496 at page 515). In addition, the law to which the Union refers was not
enacted by Parliament, but by the province of Quebec, and its argument can
therefore be rejected.
[138] To complete the purpose of the Act stated in section 2 of the Act,
it is possible to consider the administrative interpretation thereof, although
such interpretation is not binding on the Court.
[139] For example, the Commissioner refers to the parliamentary business for
the Act’s reform and to the report by the Standing Committee on Access to
Information, Privacy and Ethics dated June 2009 to support his claim that
the expression relates directly includes a necessity test (paragraph 25 of
his memorandum). In fact, as part of the parliamentary business for the Act’s
reform, the Department of Justice took the position that section 4 need not be
amended to include a necessity test because the test was already contained
therein. The Department of Justice’s legal representative provided the
following explanation: “[t]he
Treasury Board guidelines have said this expression “unless it relates
directly” should mean a necessity test. Arguably, that’s the only legal
interpretation that’s possible. If we say you shall not collect information
unless it directly relates to a program, then basically it’s saying you can’t
collect information you don’t need”.
[140] The Commissioner also refers to an obiter of this Court in Canada
(Privacy Commissioner) v Canada (Labour Relations Board), [1996] 3 FCR 609,
which states: “[t]he Act limits
the collection of private information by government to what is necessary for
its operations” (at para
94).
[141] However, the Court finds that the ordinary meaning of the words relates
directly is clearly not necessary. Because the words must be given
their ordinary meaning and because it would have been easy for Parliament to
use the word necessary and to create a necessity test, the Court finds
that that was not Parliament’s intent. Despite the arguments of the Union and
the Commissioner, the Court finds that section 4 does not contain a necessity
test, but a less onerous test of establishing a direct, immediate relationship
with no intermediary between the information collected and the operating
programs or activities of the government. This interpretation considers the
purpose of the Act, which is to protect the personal information of individuals
within defined parameters, specifying the circumstances in which that
information can be collected (Lavigne at para 27). The parameters are
defined in section 4, which allows government institutions to collect personal
information “that relates
directly to an operating program or activity of the institution”, and not “that is
necessary” to an
operating program or activity of the institution.
[142] The information collected, that is, the information in an
individual’s credit report, has been described in detail above. The activities involved
are related to security screening, to ensure government security, that is, the
safety and protection of the public, staff, inmates and the institution as well
as the functional supervision of activities for CSC.
[143] With this in mind, the Court finds that there is a direct relationship
between the information collected and the activities of the government. Correctional
officers are in direct daily contact with individuals located inside
penitentiaries and out in the community. These two groups are likely to put
pressure on correctional officers. The information in correctional officers’ credit
reports thus contributes to assessing their trustworthiness and vulnerability.
[144] As a result, CSC’s decision to adopt paragraph 3(d) of the Directive,
which includes the Inquiry as a security screening activity for the reliability
status of correctional officers is reasonable, and the provision does not
violate section 4 of the Act.
VI.
Conclusion
[145] In light of the foregoing, the decisions of the Treasury Board and CSC
are reasonable. The part of the Standard’s Appendix B that concerns a financial
inquiry and paragraph 3(d) of the Directive are not contrary to section 8 of
the Charter, and paragraph 3(d) of the Directive is not contrary to section 4 of
the Act.