Docket: T-1425-13
Citation:
2014 FC 722
Ottawa, Ontario, July 21, 2014
PRESENT: The
Honourable Mr. Justice Russell
BETWEEN:
|
NAVIN JOSHI
|
Applicant
|
and
|
CANADIAN IMPERIAL BANK OF COMMERCE
|
Respondent
|
JUDGMENT AND REASONS
INTRODUCTION
[1]
This is an application under s. 18.1 of the Federal
Courts Act, RSC, 1985, c F-7 for judicial review of the decision of an
Adjudicator appointed under s. 242(1) of the Canada Labour Code, RSC,
1985, c L-2 [Code], dated August 1, 2013, dismissing the Applicant’s
complaint of unjust dismissal based on a finding that the Adjudicator had no
jurisdiction to consider the complaint [Decision].
BACKGROUND
[2]
The Applicant was employed by the Respondent
between May 31, 2006 and April 8, 2010. His employment was terminated because
the employer said there were performance issues with his work and a lack of
significant improvement over time. The Applicant filed a complaint under the Code
alleging unjust dismissal on May 14, 2010. Shortly thereafter, on June 24,
2010, he filed a complaint with the Canadian Human Rights Commission
[Commission] under the Canadian Human Rights Act, RSC, 1985, c H-6 [CHRA]
alleging discriminatory conduct on the Respondent’s part during the course of
his employment and in terminating that employment. The jurisdictional issues
that arose regarding these two simultaneous complaints resulted in the current
proceeding.
[3]
The Applicant, who is 61 and has a Bachelor of
Commerce degree with a specialty in finance, was recruited to work for the
Respondent through a program promoting employment for persons with
disabilities. The Respondent offered employment to individuals who had
successfully completed a six-week pre-employment training program with a grade
above 80%.
[4]
The Applicant completed such a program and was
hired as an analyst, but he says he was never truly assigned the duties
appropriate to that role or given the proper training for it. He says he was
instead assigned various ad hoc duties and menial tasks.
[5]
Dissatisfied, the Applicant sought promotions to
jobs he thought were more in keeping with his knowledge and skills. Eventually,
he ended up working as a “Security Analyst,” a job for which he says he was ill-suited
since he did not have the necessary knowledge or training. In the Applicant’s
view, this problem was compounded by the Respondent’s failure to properly train
him for the position. He says that during the two-week training program for
this role he had to cover the duties of an employee who had recently moved to
another position, and so was unable to take part in most of the training.
[6]
In essence, the Applicant says he was set up to
fail, because he was put in a position for which he was ill-suited and was not
given the proper training, while being repeatedly passed over for positions for
which he was better suited in favour of less-qualified candidates. He also says
his work was evaluated in an unfair manner: errors committed by others were
attributed to him, and work that was performed correctly was deemed incorrect. When
he complained about these issues to his superiors, including through a November
2009 internal complaint of unequal treatment under the Respondent’s harassment
policy, he says they failed to do anything about it and ultimately fired him in
reprisal.
[7]
The Applicant’s complaint to the Commission
dealt with this purported unfair treatment, alleging that it amounted to
discriminatory conduct based on his disability. His complaint under the Code
focused more specifically on the termination of his employment, with the other
issues forming the context that showed, in his view, that the termination was
unjust.
[8]
The Minister of Labour appointed an Adjudicator
on March 25, 2011, to deal with the unjust dismissal complaint under the Code.
Faced with two simultaneous complaints, the Respondent challenged the
jurisdiction of the Adjudicator to deal with the unjust dismissal complaint
based on s. 242(3.1)(b) of the Code. The Adjudicator scheduled a hearing
for June 10, 2011 to deal with this jurisdictional issue. Adjudicator Gorsky
advised the Applicant that he should consider retaining counsel due to the
complexity of the issues, but the Applicant responded that he could not afford
to do so.
[9]
The Applicant initially took the view that the
unjust dismissal claim should proceed, arguing that the two complaints were
separate and distinct. However, after reviewing the cases upon which the
Respondent intended to rely at the hearing, the Applicant changed his position.
He stated in an email of June 8, 2011 that:
After having read the cases you provided, I do
not wish to proceed with my claim for unjust dismissal unless the Human Rights
Commission, after its investigation refers the matter to the adjudicator.
I agree that there should not be any duplicity
[sic] in seeking redress for the dismissal and as such the adjudicator does not
have authority to hear my dismissal claim at this time. Therefore, there is no
point in attending the hearing on June 10, 2011.
(E-mail correspondence from Applicant,
Respondent’s Record, Tab 1A(13), page 39.)
[10]
Before agreeing to cancel the jurisdiction
hearing, the Respondent sought clarity on the Applicant’s position by return
e-mail on June 9, 2011 stating:
I ask that you please confirm the following by
reply e-mail as soon as possible, in which case CIBC will agree to the
cancellation of the June 10, 2011 hearing date with Adjudicator Gorsky:
1. You are acknowledging that Adjudicator
Gorsky does not have jurisdiction to hear your unjust dismissal complaint
against CIBC unless the Canadian Human Rights Commission refers the complaint
back to him pursuant to paragraph 41(1)(b) or paragraph 44(2)(b) of the Canadian
Human Right Act.
2. You agree not to proceed with your unjust
dismissal complaint against CIBC and consent to Adjudicator Gorsky staying the hearing
of your unjust dismissal complaint against CIBC, with the hearing of the
complaint only being allowed to proceed in the event that the Canadian Human
Rights Commission refers the complaint back to Adjudicator Gorsky pursuant to
paragraph 41(1)(b) or paragraph 44(2)(b) of the Canadian Human Rights
Act.
Please note that if we do not receive
confirmation from you on or before 5:00 p.m. today that you acknowledge and
agree with (1) and (2) above in their entirety, we will attend the hearing
scheduled before Adjudicator Gorsky for this Friday to deal with our
preliminary motion.
(E-mail correspondence from Respondent’s
counsel, Respondent’s Record, Tab 1A(15), pages 42-44.)
[11]
The Applicant responded as follows on the same
day:
Thank you for your reply and claryfying [sic]
your position regarding this matter. I hereby agree and confirm that
Adjudicator Gorsky does not have jurisdiction to hear my unjust dismissal case
as set out in your email below. Hence there is no need to attend the hearing
before Adjudicator Gorsky scheduled for June 10, 2011.
(E-mail correspondence from Applicant,
Respondent’s Record, Tab 1A(16), page 45.)
[12]
Based on the consent of the parties, Adjudicator
Gorsky cancelled the hearing on the Respondent’s jurisdiction motion. The
complaint to the Commission remained under consideration.
[13]
On August 4, 2011, an investigator with the
Commission issued a report recommending that the Commission not deal with the
Applicant’s complaint as it could more appropriately be dealt with under the Code.
The Applicant expressed strong disagreement with this view and requested the
Commission to consider his human rights complaint on its merits. The Respondent
agreed that the Commission should deal with the complaint on its merits, though
it took a more limited view of the appropriate scope of the investigation,
arguing that only the events occurring within the 12 months prior to the
complaint (including the termination) should be considered. Ultimately, the
Commission decided to consider the complaint as a whole on its merits, and
notified the parties of this decision by letter of October 31, 2011.
[14]
The Commission’s staff conducted an
investigation into the Applicant’s allegations and completed an investigation
report. That report, dated August 16, 2012, recommended that the Commission
dismiss the complaint under s. 44(3)(b)(i) of the CHRA. The Applicant
stated his strong disagreement with this report, and argued in several
consecutive letters that the investigation was inadequate and the report’s
findings were flawed. The Respondent stated its agreement with the report’s
findings. After considering these submissions, the Commission notified the
parties by letter of October 31, 2012 that:
[T]he Commission decided, pursuant to
subparagraph 44(3)(b)(i) of the Canadian Human Rights Act, to
dismiss the complaint because:
• the evidence does not support that the
respondent failed to provide the complainant with an employment opportunity;
treated the complainant in an adverse differential manner; or terminated his
employment on the basis of his disability or perceived disability (undiagnosed
back pain); and
• having regard to all of the circumstances of
the complaint, further inquiry into the matter by a Tribunal does not appear
warranted.
Accordingly, the file on this matter has now
been closed.
[15]
Upon receiving this decision, the Applicant
sought to have his unjust dismissal complaint under the Code determined
by the Adjudicator. By that time, the original Adjudicator had resigned his
post, and a new Adjudicator was appointed. The Respondent argued that the
Adjudicator did not have jurisdiction to hear the complaint of unjust dismissal
since the Commission had not referred the matter back to the Adjudicator under
s. 41(1)(b) or s. 44(2)(b) of the CHRA.
[16]
A hearing was held on July 25, 2013 before
Adjudicator Cooper to deal with the issue of the Adjudicator’s jurisdiction.
Following that hearing, the Applicant sought and was granted permission to file
further written submissions on this issue. On August 1, 2013, the Adjudicator issued
his Decision, which dismissed the complaint on the grounds that the Adjudicator
was without jurisdiction to consider it. That is the Decision under review
here.
DECISION UNDER REVIEW
[17]
The Adjudicator reviewed the procedural history
outlined above and the positions of the parties regarding his jurisdiction. He
found that he lacked jurisdiction to consider the complaint on its merits both
under s. 242(3.1) of the Code and as a consequence of the parties’ prior
agreement.
[18]
With respect to the language of the Code,
the Adjudicator referred to this Court’s decision in MacFarlane v Day &
Ross Inc, 2010 FC 556 [MacFarlane #1] and found that it was “not
only binding” upon him but also “directly applicable to the jurisdictional
issues” to be determined. He characterized that case as follows (Decision at
para 26):
… In that case, the Adjudicator had declined
jurisdiction under the Canada Labour Code and had concluded that
the Complaint under the Canada Labour Code was essentially the
same as the Complaint under the CHRA. The Complainant… had argued that
her Complaint under the Canada Labour Code was different in
nature than the Complaint she had filed under the CHRA. Justice
Mainville concluded that the Adjudicator had reasonably decided that both
Complaints were essentially similar.
[19]
The Adjudicator observed that Justice Mainville
in MacFarlane #1 reviewed the case law at length and referred
approvingly to the dicta in Canada (Attorney General) v Boutilier,
[2000] 3 FC 27, that Parliament intended to give primacy to expert human rights
administration mechanisms over ad hoc Adjudicators. The Adjudicator
quoted paragraphs 71-74 of MacFarlane #1, which read as follows:
[71] Indeed, in adopting paragraph
242(3.1)(b) of the Canada Labour Code, Parliament intended to avoid a
multiplicity of proceedings in the context of an unfair dismissal. The use of
the imperative "shall" in paragraph 242(3.1)(b) is a clear indication
that an adjudicator appointed under subsection 241(1) of the Canada Labour
Code must refuse to hear the complaint where another procedure for
redress has been provided for elsewhere in that Code or in another act
of Parliament.
[72] Moreover, in the light of Byers
Transport and Boutilier, it is beyond dispute that the complaint
mechanism provided for in the Canadian Human Rights Act is
another procedure for redress within the meaning of paragraph 242(3.1)(b) of
the Canada Labour Code.
[73] Consequently, an adjudicator
appointed under subsection 242(1) of the Canada Labour Code must
decline to hear a complaint filed under subsection 240(1) of that Code
if another substantially similar complaint has been filed under the Canadian
Human Rights Act or, in the event that no complaint has been submitted
under that Act, if the Canada Labour Code complaint raises human
rights issues which could reasonably constitute a basis for a substantially
similar complaint under the Canadian Human Rights Act.
[74] However, unlike what was stated by
the adjudicator in this case, an adjudicator appointed under subsection 242(1)
of the Canada Labour Code is not wholly without jurisdiction. His
jurisdiction is simply ancillary to that of the Canadian Human Rights
Commission and of the Canadian Human Rights Tribunal. Consequently,
the Canadian Human Rights Commission could, in the exercise of its
statutory discretion under either paragraph 41(1)(b) or paragraph 44(2)(b) of
the Canadian Human Rights Act, refer the complaint to the
adjudicator if it is satisfied that it could be more appropriately dealt with
in the context of a hearing held pursuant to section 242 of the Canada
Labour Code. I add that in such an event, the adjudicator appointed
under the Canada Labour Code would have the authority to hear and
decide the human rights allegations to the extent that they relate to the
unjust dismissal which he is appointed to adjudicate. This flows logically from
the reasoning in Boutilier.
[20]
On this basis, the Adjudicator reasoned as
follows:
44. For the purposes of my jurisdiction
as an appointed Adjudicator, the authority binding upon me in MacFarlane v
Day and Ross Inc. is absolutely clear, and I am obliged to decline to hear
Mr. Joshi’s Complaint if another substantially similar Complaint was filed by
Mr. Joshi under the CHRA.
45. The matter is therefore to be
resolved on my factual determination of whether the two Complaints are, indeed,
“substantially similar”.
46. Even if one looks beyond the original
Complaint registrations filed by Mr. Joshi and his supporting letters, a close
examination of Mr. Joshi’s subsequent correspondence to Adjudicator Gorsky, and
to the CHRC leads to the inevitable conclusion that the Complaints are
substantially similar.
47. I reach this conclusion despite Mr.
Joshi’s forceful submission that his Complaint to the CHRC relates to the
events and circumstances of his employment, whereas his Complaint of unjust
dismissal relates only to the termination of his employment. However, this is a
distinction without a material difference, in the circumstances of this case.
The reasons why Mr. Joshi argued that the termination of his employment was
unjust is based entirely on his explanations for his performance based
termination and the differential treatment he claims he received from his
employer, and the discriminatory consequences of his disability. His consistent
complaint is that he was passed over for consideration for the job he sought
while others were promoted or external, less-qualified candidates, were
accepted.
48. After reviewing the documentary
record… the conclusion is overwhelmingly in favour of a finding of fact that
the two Complaints are substantially similar.
[21]
With respect to the prior agreement between the
parties, the Adjudicator found that the language used by the Applicant in his
correspondence with the Respondent clearly confirmed his agreement not to proceed
with the process under the Code unless the Commission specifically
ordered that the matter ought to be heard in the context of the Code. He
found that the Applicant was not obligated to agree to this, but did so
nonetheless, stating “I hereby agree and confirm that
Adjudicator Gorsky does not have jurisdiction to hear my unjust dismissal case
as set out in your email below.” The Adjudicator found that this was not
a situation that could be “characterized as some form of
jurisdictional trap, into which a lay person such as Mr. Joshi has
inadvertently fallen,” but rather that the Applicant made a considered
decision. The Adjudicator characterized the situation as follows:
36. It can be said that this case is a
good example of the old folk adage “Be careful what you ask for, because you
might get it”. Mr. Joshi’s lengthy communications to the CHRC repeatedly insist
that his Complaint must be heard before the CHRC and not be referred back to
the Adjudicator. He got what he asked for, but not the outcome he wanted, as
the CHRC ultimately dismissed his Complaint after considering the matter on its
merits. Understandably, the CHRC did not refer the matter back to the
Adjudicator and, as a result, the stay of proceedings under the Canada
Labour Code to which Mr. Joshi had agreed, remains in effect.
[22]
The Adjudicator found that the Applicant was
seeking to resile from his earlier position that the Adjudicator did not have
jurisdiction to consider his unjust dismissal complaint unless that complaint
was specifically referred back to him by the Commission.
[23]
Thus, the Adjudicator found that he lacked
jurisdiction to consider the complaint “both on the basis
that Mr. Joshi willingly agreed to stay his Complaint proceedings under the
Canada Labour Code, or alternatively because the Code excludes my jurisdiction
to hear his Complaint.” He therefore declined to hear the complaint and
dismissed it.
ISSUES
[24]
The issues in this application are:
a. Did the Adjudicator err in finding he had no jurisdiction to
consider the complaint?
b. Was there a breach of procedural fairness?
[25]
The Respondent also raises a preliminary issue
of whether the affidavit filed by the Applicant in this matter is admissible.
STANDARD OF REVIEW
[26]
The Supreme Court of Canada in Dunsmuir v New Brunswick, 2008 SCC 9 [Dunsmuir] held that a standard of review analysis
need not be conducted in every instance. Instead, where the standard of review
applicable to a particular question before the court is settled in a
satisfactory manner by past jurisprudence, the reviewing court may adopt that
standard of review. Only where this search proves fruitless, or where the
relevant precedents appear to be inconsistent with new developments in the
common law principles of judicial review, must the reviewing court undertake a
consideration of the four factors comprising the standard of review analysis: Agraira
v Canada (Public Safety and Emergency Preparedness), 2013 SCC 36 at para
48.
[27]
In MacFarlane #1, above, Justice
Mainville (as he then was) undertook a careful review of the standard of review
to be applied in a case such as this. He followed Canada Post Corp v Pollard,
[1994] 1 FC 652, [1993] FCJ No 1038 (FCA) [Pollard] and Byers
Transport Ltd v Kosanovich, [1995] 3 FC 354, 126 DLR (4th) 679 (FCA), leave
to appeal dismissed [1995] SCCA No 444, in finding that decisions of
adjudicators made pursuant to s. 242(3.1) of the Code are jurisdictional
questions to which a standard of correctness applies, notwithstanding the
presence of a privative clause in s. 243 of the Code. He found that Dunmsuir,
above, had not changed the standard of review applicable to such cases, because
the question involved was a true question of jurisdiction: see the analogous
case of Johal v Canada (Revenue Agency), 2009 FCA 276, cited by Justice
Mainville, dealing with s. 208(2) of the Public Service Labour Relations Act,
SC 2003, c 22. While the Supreme Court has since cautioned that the category of
“true questions of jurisdiction” is a narrow one (see Alberta (Information and Privacy Commissioner) v Alberta Teachers’ Association, 2011 SCC 61 at para
34, per Rothstein J, and para 80, per Binnie J), I agree with Justice Mainville
that the issue that arises here falls within that category. As such, I follow
him in finding that a standard of correctness applies.
[28]
To the extent that the Decision also turns on
the Adjudicator’s interpretation of ss. 41(1)(b) and 44(2)(b) of the CHRA,
I would adopt Justice Barnes’ analysis from the subsequent case of MacFarlane
v Day & Ross Inc, 2011 FC 377 [MacFarlane #2], where he found:
[9] The issue raised on this application
concerns the Adjudicator's interpretation of the CHRA and, in
particular, those provisions which deal with the referral of a complaint to
another statutory authority for adjudication. Because these provisions do not
form part of the Adjudicator's home statute, his legal interpretation is
reviewable on a standard of correctness: see MacFarlane v Day & Ross Inc.,
above, at para 35.
[29]
Importantly, however, Justice Mainville found in
MacFarlane #1, above, that a factual question, which also arises here,
was severable from the overall question of jurisdiction and should be reviewed
on a standard of reasonableness. This is the question of whether the unjust
dismissal claim under the Code and the human rights complaint under the CHRA
are substantially similar. I find that Justice Mainville’s analysis at paras
37-38 of MacFarlane #1 is equally applicable to the current case:
[37] However, the adjudicator's decision
in this case was predicated upon his finding of fact concerning the nature of
the complaint before him. Determinations of fact are usually to be reviewed on
a standard of reasonableness: Dunsmuir, at para. 53. Where, as in this
case, the legal and jurisdictional analysis can be separated from the
underlying findings of fact, this Court should show deference to the
adjudicator on those findings of fact: Lévis (City) v. Fraternité des
policiers de Lévis Inc., [2007] 1 S.C.R. 591, 2007 SCC 14 at para. 19; Consolidated
Fastfrate Inc. v. Western Canada Council of Teamsters, 2009 SCC 53, [2009]
3 S.C.R. 407 at para. 26.
[38] Consequently, though correctness is
the appropriate standard of review concerning the adjudicator's interpretation
and application of paragraph 242(3.1)(b) of the Canada Labour Code,
the factual determination which must be made by the adjudicator prior to
interpreting and applying that provision - and in this case, he was to
determine if the complaint before him was essentially the same as the one
submitted pursuant to the Canadian Human Rights Act - is subject to review
under a standard of reasonableness.
[30]
When reviewing a decision on the standard of
reasonableness, the analysis will be concerned with “the
existence of justification, transparency and intelligibility within the
decision-making process [and also with] whether the decision falls within a
range of possible, acceptable outcomes which are defensible in respect of the
facts and law.” See Dunsmuir, above, at para 47, and Canada (Minister of Citizenship and Immigration) v Khosa, 2009 SCC 12 at para
59. Put another way, the Court should intervene only if the Decision was
unreasonable in the sense that it falls outside the “range
of possible, acceptable outcomes which are defensible in respect of the facts
and law.”
[31]
As acknowledged by the Respondent, questions of
procedural fairness are reviewable on a standard of correctness: see Mission
Institution v Khela, 2014 SCC 24 at para 79; Canadian Union of Public
Employees (C.U.P.E.) v Ontario (Minister of Labour), 2003 SCC 29 at para
100; Sketchley v Canada (Attorney General), 2005 FCA 404 at para 53.
STATUTORY PROVISIONS
[32]
The following provisions of the Code are
applicable in these proceedings:
Complaint to inspector for unjust
dismissal
240. (1) Subject to subsections (2) and
242(3.1), any person
(a) who has completed twelve consecutive
months of continuous employment by an employer, and
(b) who is not a member of a group of
employees subject to a collective agreement,
may make a complaint in writing to an
inspector if the employee has been dismissed and considers the dismissal to
be unjust.
[…]
|
Plainte
240. (1) Sous réserve des paragraphes (2)
et 242(3.1), toute personne qui se croit injustement congédiée peut déposer
une plainte écrite auprès d’un inspecteur si :
a) d’une part, elle travaille sans interruption
depuis au moins douze mois pour le même employeur;
b) d’autre part, elle ne fait pas partie
d’un groupe d’employés régis par une convention collective
[…]
|
Reference to adjudicator
242. (1) The Minister may, on receipt of a
report pursuant to subsection 241(3), appoint any person that the Minister
considers appropriate as an adjudicator to hear and adjudicate on the
complaint in respect of which the report was made, and refer the complaint to
the adjudicator along with any statement provided pursuant to subsection
241(1).
|
Renvoi à un arbitre
242. (1) Sur réception du rapport visé au
paragraphe 241(3), le ministre peut désigner en qualité d’arbitre la personne
qu’il juge qualifiée pour entendre et trancher l’affaire et lui transmettre
la plainte ainsi que l’éventuelle déclaration de l’employeur sur les motifs
du congédiement.
|
Powers of adjudicator
(2) An adjudicator to whom a complaint has
been referred under subsection (1)
(a) shall consider the complaint within
such time as the Governor in Council may by regulation prescribe;
(b) shall determine the procedure to be
followed, but shall give full opportunity to the parties to the complaint to
present evidence and make submissions to the adjudicator and shall consider
the information relating to the complaint; and
(c) has, in relation to any complaint
before the adjudicator, the powers conferred on the Canada Industrial
Relations Board, in relation to any proceeding before the Board, under
paragraphs 16(a), (b) and (c).
[…]
|
Pouvoirs de l’arbitre
(2) Pour l’examen du cas dont il est saisi,
l’arbitre :
a) dispose du délai fixé par règlement du
gouverneur en conseil;
b) fixe lui-même sa procédure, sous réserve
de la double obligation de donner à chaque partie toute possibilité de lui
présenter des éléments de preuve et des observations, d’une part, et de tenir
compte de l’information contenue dans le dossier, d’autre part;
c) est investi des pouvoirs conférés au
Conseil canadien des relations industrielles par les alinéas 16a), b) et c).
[…]
|
Decision of adjudicator
(3) Subject to subsection (3.1), an
adjudicator to whom a complaint has been referred under subsection (1) shall
(a) consider whether the dismissal of the
person who made the complaint was unjust and render a decision thereon; and
(b) send a copy of the decision with the
reasons therefor to each party to the complaint and to the Minister.
|
Décision de l’arbitre
(3) Sous réserve du paragraphe (3.1),
l’arbitre :
a) décide si le congédiement était injuste;
b) transmet une copie de sa décision, motifs
à l’appui, à chaque partie ainsi qu’au ministre.
|
Limitation on complaints
(3.1) No complaint shall be considered by
an adjudicator under subsection (3) in respect of a person where
[…]
(b) a procedure for redress has been
provided elsewhere in or under this or any other Act of Parliament.
|
Restriction
(3.1) L’arbitre ne peut procéder à
l’instruction de la plainte dans l’un ou l’autre des cas suivants :
[…]
b) la présente loi ou une autre loi
fédérale prévoit un autre recours.
|
Where unjust dismissal
(4) Where an adjudicator decides pursuant
to subsection (3) that a person has been unjustly dismissed, the adjudicator
may, by order, require the employer who dismissed the person to
(a) pay the person compensation not
exceeding the amount of money that is equivalent to the remuneration that
would, but for the dismissal, have been paid by the employer to the person;
(b) reinstate the person in his employ; and
(c) do any other like thing that it is
equitable to require the employer to do in order to remedy or counteract any
consequence of the dismissal.
|
Cas de congédiement injuste
(4) S’il décide que le congédiement était
injuste, l’arbitre peut, par ordonnance, enjoindre à l’employeur :
a) de payer au plaignant une indemnité
équivalant, au maximum, au salaire qu’il aurait normalement gagné s’il
n’avait pas été congédié;
b) de réintégrer le plaignant dans son
emploi;
c) de prendre toute autre mesure qu’il juge
équitable de lui imposer et de nature à contrebalancer les effets du
congédiement ou à y remédier.
|
Decisions not to be reviewed by court
243. (1) Every order of an adjudicator
appointed under subsection 242(1) is final and shall not be questioned or
reviewed in any court.
|
Caractère définitif des décisions
243. (1) Les ordonnances de l’arbitre
désigné en vertu du paragraphe 242(1) sont définitives et non susceptibles de
recours judiciaires.
|
No review by certiorari, etc.
(2) No order shall be made, process entered
or proceeding taken in any court, whether by way of injunction, certiorari,
prohibition, quo warranto or otherwise, to question, review, prohibit or
restrain an adjudicator in any proceedings of the adjudicator under section
242.
|
Interdiction de recours extraordinaires
(2) Il n’est admis aucun recours ou
décision judiciaire — notamment par voie d’injonction, de certiorari, de
prohibition ou de quo warranto — visant à contester, réviser, empêcher ou
limiter l’action d’un arbitre exercée dans le cadre de l’article 242.
|
[33]
The following provisions of the CHRA are
applicable in these proceedings:
Commission to deal with complaint
41. (1) Subject to section 40, the
Commission shall deal with any complaint filed with it unless in respect of
that complaint it appears to the Commission that
[…]
(b) the complaint is one that could more
appropriately be dealt with, initially or completely, according to a
procedure provided for under an Act of Parliament other than this Act;
[…]
|
Irrecevabilité
41. (1) Sous réserve de l’article 40, la
Commission statue sur toute plainte dont elle est saisie à moins qu’elle
estime celle-ci irrecevable pour un des motifs suivants :
[…]
b) la plainte pourrait avantageusement être
instruite, dans un premier temps ou à toutes les étapes, selon des procédures
prévues par une autre loi fédérale;
[…]
|
Report
44. (1) An investigator shall, as soon as
possible after the conclusion of an investigation, submit to the Commission a
report of the findings of the investigation.
Action on receipt of report
(2) If, on receipt of a report referred to
in subsection (1), the Commission is satisfied
(a) that the complainant ought to exhaust
grievance or review procedures otherwise reasonably available, or
(b) that the complaint could more
appropriately be dealt with, initially or completely, by means of a procedure
provided for under an Act of Parliament other than this Act,
it shall refer the complainant to the
appropriate authority.
[…]
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Rapport
44. (1) L’enquêteur présente son rapport à
la Commission le plus tôt possible après la fin de l’enquête.
Suite à donner au rapport
(2) La Commission renvoie le plaignant à
l’autorité compétente dans les cas où, sur réception du rapport, elle est
convaincue, selon le cas :
a) que le plaignant devrait épuiser les
recours internes ou les procédures d’appel ou de règlement des griefs qui lui
sont normalement ouverts;
b) que la plainte pourrait avantageusement
être instruite, dans un premier temps ou à toutes les étapes, selon des
procédures prévues par une autre loi fédérale.
[…]
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ARGUMENT
Applicant
[34]
The Applicant argues that s. 242(2) of the Code
clearly states that an adjudicator to whom a complaint has been referred under
subsection (1) “shall consider the complaint…,”
and yet the Adjudicator in this case failed to do so.
[35]
He says that only where there exists another
procedure or Act for the redress of an unjust dismissal is an adjudicator
justified in refusing jurisdiction under s. 242(3.1)(b). He cites Pollard,
above, at para 13, where the Court of Appeal upheld the finding of the motions
Judge that “Where no other statutory provision is found
by an adjudicator to provide a procedure for redress of a complaint of alleged
unjust dismissal, the complaint is not excluded from consideration under
paragraph 242(3.1)(b).” Here, the Applicant argues, no other Act or
procedure existed to provide him redress for the unjust dismissal.
[36]
The Applicant also argues that the Adjudicator
failed to remain fair, impartial and objective, and failed to fulfill his duty
to determine the procedure for the preliminary hearing and give the Applicant a
full opportunity to present evidence. The Applicant notes that under s.
242(1)(b), the adjudicator “shall determine the procedure
to be followed, but shall give full opportunity to the parties… to present
evidence and make submissions….” Despite this clear language, he argues,
the Adjudicator failed to determine the appropriate procedure for the hearing,
and allowed the Respondent to dictate the procedure to be followed.
Furthermore, the Respondent took 2.5 hours to present its submissions, while
the Applicant was cut off by the Adjudicator after only ten minutes and did not
have a full opportunity to present evidence and make submissions. The Applicant
says the Adjudicator also refused to allow him to enter the dismissal letter as
evidence, though it was highly relevant to the hearing.
[37]
Moreover, the Applicant says he was not given
proper notice of the matters to be considered at the hearing and was “ambushed”
by the submissions of the Respondent. He says the grounds of the Respondent’s
objections to the Adjudicator’s jurisdiction were not disclosed to him prior to
the hearing, such that he was not prepared to respond to them. The only
argument he was aware of was that he “had agreed to give
the [Commission] the opportunity to determine if it could provide [him] redress
for unjust dismissal.”
[38]
The Applicant argues that it is not surprising
that the Adjudicator did not understand the difference between the
discrimination complaint and the unjust dismissal complaint, because he never
gave the Applicant the opportunity to exercise his right to present evidence,
and was so closed minded that he did not care to see the dismissal letter. He
says it was crucial for the Adjudicator to understand the reasons and the
circumstances for the dismissal in order to understand the differences between
the two complaints.
[39]
It is obvious, the Applicant argues, that the
two complaints are in fact distinct because they refer to different subject
matter and different time frames. It was clear that the unjust dismissal
complaint was based on misconduct by the Respondent and not discrimination, but
the Adjudicator chose to ignore this fact. Furthermore, the discrimination
began on May 31, 2006 and continued over four years, whereas the unjust
dismissal occurred on April 8, 2010, following the Applicant’s internal
complaint of unfair treatment.
[40]
The Applicant says the Adjudicator erred in law
by failing to recognize the differences between the two complaints. He
mistakenly believed that the CHRA was a substitute for the Code
when in fact they are vastly different. The Code requires evidence of
misconduct, whereas the CHRA requires evidence of discrimination based
on prohibited grounds. The Applicant says it is generally only possible to
establish a link to a prohibited ground in cases of overt discrimination,
whereas the Code captures a broader range of misconduct, including more
covert forms of discrimination. Thus, the Code and the CHRA are
not substitutes and interchangeable; each is unique with its own criteria. A
complaint may fail under the CHRA but easily succeed under the Code
because misconduct is much easier to prove.
[41]
The Applicant also says the Adjudicator showed
bias in favour of the Respondent by falsely stating that the procedure for
redress under the CHRA was the Applicant’s preferred choice, when in
fact it was the Respondent who obstructed the hearing of the unjust dismissal
complaint under the Code with its jurisdictional motion. He says he made
a good faith decision to agree to the stay of the unjust dismissal complaint to
avoid duplication, but that doesn’t mean his rights under the Code were
extinguished. The Adjudicator should have recognized the Respondent was trying
to thwart the hearing of the unjust dismissal complaint through deception. The
Respondent demanded the unjust dismissal complaint be stayed pending the outcome
of the human rights complaint, but resiled from its position and raised other
jurisdictional objections when the Commission failed to provide redress and
that objection was spent.
[42]
The Applicant says that the Adjudicator erred in
both fact and law by declining jurisdiction on the basis that the Applicant
resiled from his earlier position. Not only is this factually incorrect, he
argues, but there is nothing in the Code that provides for declining
jurisdiction on this basis. Subsection 242(3.1) was never intended to be used
as a fraudulent device to redirect an unjust dismissal complaint to the
Commission, and then attack the complaint on the basis that the Commission did
not refer it back to the adjudicator, he argues.
[43]
The Applicant also argues that the Adjudicator
erred in relying on Justice Mainville’s decision in MacFarlane #1,
above, when that case has been overruled by Justice Barnes in MacFarlane #2,
also above, where the Court found that the Adjudicator should have considered
the unjust dismissal complaint on its merits. The Applicant says there is no
requirement in the Code that the unjust dismissal complaint be referred
back to an adjudicator in order to be considered by that adjudicator. The only
requirement is that the complaint be referred by the Minister.
Respondent
[44]
The Respondent raises the preliminary argument
that the Applicant’s affidavit should be struck in its entirety. Besides
containing legal argument, the Respondent says, the affidavit seeks to provide
evidence going to the merits of the unjust dismissal complaint as opposed to
the question of jurisdiction, and seeks to introduce evidence that was not
before the Adjudicator. This violates the general rule stated in Assn of
Universities and Colleges of Canada v Canadian Copyright Licensing Agency,
2012 FCA 22 at para 19 [Assn of Universities and Colleges], and none of
the exceptions enumerated by the Court of Appeal applies.
[45]
In addition, the Respondent says there are facts
relied upon by the Applicant in his factum that are not even found in his
affidavit or anywhere else in the evidentiary record, and these should be
struck as well.
[46]
With respect to the merits, the Respondent says
that the Adjudicator was right to find that MacFarlane #1 is both
binding and directly relevant in the current matter. There, the Court found
that the purpose of s. 242(3.1)(b) of the Code is to avoid a
multiplicity of proceedings in the context of an unjust dismissal (para 71),
and that it is beyond dispute that the complaints mechanisms under the CHRA
constitute another “procedure for redress” within the meaning of s. 242(3.1)(b)
(para 72).
[47]
In accordance with MacFarlane #1, the
Respondent argues, the test for determining whether s. 242(3.1)(b) of the Code
has ousted an adjudicator’s jurisdiction to hear a complaint of unjust
dismissal is whether the complaint of unjust dismissal under the Code
and the human rights complaint under the CHRA are substantially similar
(para 73). If the Commission exercises its discretion under s. 41(1)(b) or s. 44(2)(b)
of the CHRA to refer the matter back, the adjudicator may hear the
complaint of unjust dismissal even if it is substantially similar to the human
rights complaint. However, these provisions have a narrow scope, the Respondent
says, and are only triggered where the Commission accepts that the human rights
complaint is one that could more appropriately be dealt with under an act of
Parliament other than the CHRA. Otherwise, an adjudicator appointed
under the Code has no jurisdiction to hear a complaint that is substantially
similar to a human rights complaint: see MacFarlane #1, above; Aganeh
v Rogers Communications Inc, [2010] CLAD No 285; Faris v Overland West
Freight Lines Ltd, [2012] CLAD No 77 [Faris].
[48]
Contrary to what the Applicant argues, Justice
Mainville’s decision in MacFarlane #1 was not overruled by Justice
Barnes in MacFarlane #2, the Respondent argues. Rather, MacFarlane #2
dealt with a later development where the adjudicator still refused jurisdiction
to hear the case even though the Commission had decided under s. 44(2)(b) of
the CHRA that the matter could be more appropriately dealt with under
the Code. The Respondent says Justice Mainville’s decision in MacFarlane
#1 remains good law and is the leading authority.
[49]
The Respondent argues that the Adjudicator’s
finding that the stay of proceedings remains in effect was amply supported by
the record, and in particular the chain of e-mail correspondence reviewed by
the Adjudicator. The Adjudicator was right to conclude that the conditions to
which the Applicant agreed were unambiguous and straightforward. The Applicant
did not have to agree to these conditions, but did so without reservation. It
was on the basis of this agreement that Adjudicator Gorsky cancelled the
hearing scheduled for the Respondent’s preliminary objection.
[50]
The Respondent notes that the Commission dealt
with the Applicant’s human rights complaint and conducted an investigation into
its merits, and the Applicant’s termination was one of the matters
investigated. The Commission dismissed the complaint because the evidence did
not support the allegations underlying the complaint. Having actually dealt
with and dismissed the complaint, it cannot be said that the Commission
concluded that the complaint was one that could more appropriately be dealt
with under the Code. There was nothing to refer back to the Adjudicator
under ss. 41(1)(b) or 44(2)(b) of the CHRA, because the Commission dealt
with the complaint and found that it had no merit.
[51]
The Respondent says that it is obvious from a
plain reading of the provisions that a decision to dismiss a human rights
complaint after conducting an investigation is not a referral under ss. 41(1)(b)
or 44(2)(b) of the CHRA. In the absence of such a referral, the stay of
the unjust dismissal complaint remained in effect.
[52]
With respect to whether the unjust dismissal
complaint and the human rights complaint were substantially similar, the
Respondent submits that this is best determined by examining the complaints
themselves and any supporting submissions or reports that elaborate upon the
nature of the complaints. The fact that the Commission found the human rights
complaint to be without foundation has no bearing on whether the two complaints
were substantially similar: Faris, above. Here, the Respondent argues,
the Adjudicator performed this examination and reasonably found that “the conclusion is overwhelmingly in favour of a finding of
fact that the two Complaints are substantially similar.” The record and
the Adjudicator’s reasons provide clear support for this finding.
[53]
With respect to issues of procedural fairness,
the Respondent says that the dismissal letter was received into evidence (Affidavit
of Gail Oxtoby, Respondent’s Record, Tabs 1 and 1B, pages 2 and 145-146),
and the Applicant submitted a factum to the Adjudicator at the hearing that
explicitly addressed the Respondent’s position that the Adjudicator did not
have jurisdiction to proceed with the complaint (Affidavit of Gail Oxtoby,
Respondent’s Record, Tabs 1 and 1C, pages 2 and 152-160). The Respondent says
there is no evidence before the Court regarding the time that the parties were
given to present their respective cases, the Applicant having provided no
evidence on this in his affidavit, but in any event, the Applicant sought and
received consent to file additional submissions after the hearing, and did so.
As such, there can be no question that the Applicant was given a full and fair
opportunity to present his case.
ANALYSIS
Introduction
[54]
Mr. Joshi represented himself very well before
me and revealed himself as more than capable of addressing the legal issues to
which this application gives rise. Unfortunately, he is attempting to change
history and have the Court disregard and set aside a legal process to which he
freely assented and which he actively promoted when he thought it was in his
interests to do so. That process did not yield the result he wanted and he is
now attempting to renege upon his former commitments so that his complaint can
be heard by an adjudicator under the Code whom he previously said did
not have the authority “to hear my dismissal claim.”
[55]
This application has little merit and the
Applicant has attempted to bolster the defects with an affidavit that seeks to
argue the merits of the unjust dismissal complaint under the Code rather
than addressing the jurisdictional issue that is before the Court. In addition,
the Applicant has attempted to adduce evidence that was not before Adjudicator
Cooper, who made the Decision, and to introduce legal argument into the
affidavit. This is not permissible. See Assn of Universities and Colleges,
above, at paras 16-20.
[56]
The Applicant has attempted to convince the
Court that he did not agree to forego his unfair dismissal claim unless the
Commission referred it back to an adjudicator under s. 41(1)(b) or s. 42(2)(b)
of the CHRA. This may not be dispositive, but it certainly reflects
badly upon the Applicant that he now reneges on his commitment when his forum
of choice – the Commission – did not rule in his favour or refer the matter
back to an adjudicator under the Code.
[57]
As Adjudicator Cooper pointed out, the question
before him on jurisdiction was essentially factual: “The
matter is therefore to be resolved on my factual determination of whether the
two Complaints are indeed, ‘substantially similar.’” The Adjudicator’s
finding of substantial similarity was reasonable. It was transparent,
intelligent and justifiable, and does not fall outside the range of possible,
acceptable outcomes which are defensible on the facts and law. See Dunsmuir,
above, at para 47.
[58]
The Adjudicator was, on the facts of this case,
correct to consider himself bound by the decision of Justice Mainville (as he
then was) in MacFarlane #1, above, which was not in any way overruled by
Justice Barnes in MacFarlane #2, above.
[59]
There is no proper evidentiary basis to support
the Applicant’s allegations of abuse of process, bias, or procedural
unfairness. There is nothing before me to suggest that both sides were not
given a full opportunity to present their respective cases or that the
Respondent was granted more favourable treatment in this regard.
[60]
I will deal with the Applicant’s specific points
in turn.
Refusal to Exercise Jurisdiction
[61]
Mr. Joshi says that Adjudicator Cooper was
legally obliged to hear his unfair dismissal claim under the Code
because s. 242(2) of the Code compels him to do so unless, in accordance
with s. 242(3.1)(b), “a procedure for redress has been
provided elsewhere in or under this or any other Act of Parliament.” Mr.
Joshi says that his unfair dismissal complaint has not been, and cannot be,
addressed under the CHRA by the Commission.
[62]
Mr. Joshi previously agreed that an adjudicator
under the Code “does not have the authority to
hear my unjust dismissal case…”, and he previously agreed that he would
not proceed with his unjust dismissal complaint against the Respondent unless “the Canadian Human Rights Commission refers the complaint
back… pursuant to 41(1)(b), or paragraph 44(2)(b) of the Canadian Human Rights
Act.”
[63]
Mr. Joshi now says he did not agree to what the
record reveals he unreservedly agreed to. He also says any such agreement does
not matter because Justice Barnes, in MacFarlane #2, above, changed the
law as established by Justice Mainville in MacFarlane #1, above. MacFarlane
#2 does not, however, change the law set out in MacFarlane #1. In MacFarlane
#2, Justice Barnes was dealing with a situation where the adjudicator had
refused to hear Ms. MacFarlane’s complaint after the Commission had ruled it
was more appropriately dealt with under the Code than under the CHRA.
If Ms. MacFarlane’s complaint was not dealt with under the Code, then
she would have been without a remedy because the Commission had declined to
deal with it. Justice Barnes simply made it clear that a specific referral back
to an adjudicator was not required. Such a referral was implicit in the finding
that the complaint was more appropriately dealt with under the Code. The
facts of the present case are entirely different.
[64]
Mr. Joshi’s whole complaint against the
Respondent has been dealt with by the Commission and there is nothing to refer
back to be decided under the Code. The Commission neither referred the
matter back under s. 41(1)(b) or 44(2)(b) nor found that the complaint was more
appropriately dealt with under the Code. Mr. Joshi was not left without
a remedy. In fact, his complaint was dealt with as he agreed it should be dealt
with. He simply wants to have it heard again because he did not get the result
he wanted.
[65]
Subparagraph 242(3.1)(b) did not compel
Adjudicator Cooper to hear Mr. Joshi’s complaint because, in accordance with
that provision and with Mr. Joshi’s own wishes, a procedure for redress has
already been provided elsewhere under the CHRA. Adjudicator Cooper was
bound by MacFarlane #1, above.
Failure to observe a Principle of Natural Justice,
Procedural Fairness or Other Procedure that he was required by law to observe
[66]
Mr. Joshi has provided no evidence to support
this allegation. He submitted an affidavit that addresses what happened while
employed by the Respondent, but it says nothing about the issues that he now
brings before the Court.
[67]
At the hearing before me, Mr. Joshi said that he
was prevented from submitting evidence to Adjudicator Cooper that would have
shown that his unfair dismissal claim was, in fact, not “substantially similar”
to his human rights complaint. He refers me back to his original unfair
dismissal complaint and what it says about the reasons for his dismissal.
However, there is really nothing before me to establish that Mr. Joshi could
not have made any submissions he wished to make to Adjudicator Cooper.
[68]
He says that he was unable to submit the
dismissal letter from the Respondent, but the record shows that the letter was
accepted into evidence.
[69]
The record also shows that Mr. Joshi submitted a
factum to the Adjudicator at the hearing which addresses the Respondent’s position
that Adjudicator Cooper did not have jurisdiction to proceed with the complaint
of unjust dismissal.
[70]
There is no evidence that Mr. Joshi was not
given the time he needed to make any presentation he wished to make, and
following the hearing the Respondent gave its consent to Mr. Joshi’s filing
written submissions summarizing his case. He did this and his “Complainant’s
Summary of the Jurisdiction Hearing” became part of the record before the
Adjudicator.
[71]
There is insufficient evidence before me to
support Mr. Joshi’s present allegations of procedural unfairness, abuse of
process or bias.
Erroneous Findings of Fact
[72]
Mr. Joshi says that Adjudicator was wrong and
unreasonable in finding that he “resiled” from his earlier commitment and using
this as a justification to refuse jurisdiction. He argues there was no
authority under the Code to decline jurisdiction.
[73]
Whether these are errors of fact or law, I have
already dealt with them above. There is no factual error in saying that Mr.
Joshi resiled from his previous position. The record overwhelmingly supports
such a conclusion. And the Decision is based not just upon Mr. Joshi’s previous
agreement that his complaint would be dealt with by the Commission, but also on
Adjudicator Cooper’s compliance with statutory requirements and the law
established by Justice Mainville in MacFarlane #1.
Error of Law in Refusing to
hear the unjust dismissal complaint pursuant to s. 242(2) of the Code
[74]
Essentially, this is a repetition of Mr. Joshi’s
argument that s. 242(3.1)(b) compelled Adjudicator Cooper to hear his unjust
dismissal complaint and that the law established in MacFarlane #1, above,
has been “overruled” by Justice Barnes in MacFarlane #2, above. I have
already dealt with these arguments above. There were no errors of law in this
regard.
[75]
Mr. Joshi also says that the Adjudicator made an
error of law “when he failed to understand the difference
between the CHRA complaint and the CLC complaint.” There was no error
here. Adjudicator Cooper makes this the central issue in his Decision and he
decides it as directed by Justice Mainville (as he then was) in MacFarlane
#1. Adjudicator Cooper says at para 45 of the Decision that the “matter is therefore to be resolved on my factual determination
of whether the two Complaints are, indeed, ‘substantially’ similar.”
[76]
Adjudicator Cooper then examines the record on
this issue and provides justification, transparency and intelligibility in a
Decision that falls well within the range of possible, acceptable outcomes
which are defensible in respect of the facts and law. Mr. Joshi disagrees with
the Decision but he has raised no reviewable error that would justify the Court
now setting it aside.