Date:
20130710
Docket:
T-835-11
Citation: 2013
FC 772
Ottawa, Ontario,
July 10, 2013
PRESENT: The
Honourable Madam Justice Gleason
BETWEEN:
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EUGENIA MARTIN-IVIE
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Applicant
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and
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ATTORNEY GENERAL OF CANADA
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Respondent
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REASONS FOR JUDGMENT
AND JUDGMENT
[1]
The
applicant, Ms. Martin-Ivie, works as a Border Services Officer [BSO]
at the border crossing in Coutts, Alberta. Coutts is a busy port of entry with
over half a million crossings per year. The applicant works in one of the
booths that vehicles approach to enter Canada, which is known as the Primary
Inspection Line, or as the parties call it, the “PIL”.
[2]
In
November of 2005, Ms. Martin-Ivie learned that a high-risk individual had been
refused access to Canada at the nearby border crossing in North Portal, Saskatchewan and might be seeking to re-enter the country at Coutts. Concerned that
information about him and other dangerous individuals had not been correctly
entered into the Canada Border Services Agency [CBSA] computer systems
available to the BSOs working on the PIL, Ms. Martin-Ivie and seven of her
colleagues exercised their right to refuse to work under section 128 of the Canada
Labour Code, RSC 1985, c L-2 [the Code] on November 10, 2005. They claimed
that the lack of accurate information about armed and dangerous individuals,
lack of armed presence at the border and lack of training put them in danger
such that they were entitled to refuse to work under the Code.
[3]
The
work refusal was not resolved through the internal investigative process
conducted by the employer and employee representatives, and the matter was
therefore referred for investigation to a Health and Safety Officer [HSO] from
Human Resources and Skills Development Canada [HRSDC], as provided for by the
Code. Following an investigation, the HSO issued his report on November 22,
2005 and held that a danger did not exist. Ms. Martin-Ivie and her co-workers
were therefore required to return to work.
[4]
Thereafter,
with the support of her bargaining agent, Ms. Martin-Ivie appealed the HSO’s
determination to an Appeals Officer under subsection 129(7) of the Code. Appeals
Officer Serge Cadieux [the Officer] was assigned to hear the appeal and, in
accordance with the Code, conducted a de novo hearing into the refusal.
He heard evidence over the course of eight days in November 2010 and also
visited the border crossing at Coutts. The documentary exhibits filed before
him and transcript of the hearing comprise nine large volumes.
[5]
By
the time the hearing before the Officer began, the parties had resolved the
issues related to the danger that had been alleged to arise through the lack of
armed presence and lack of training. (CBSA had determined that it was necessary
to arm the BSOs and was in the process of providing them with firearms and
firearms training. It had also agreed to provide additional training to the
BSOs on how to deal with dangerous individuals they might encounter at the
border.) Thus, the sole issue that the Officer was required to rule upon
concerned whether the alleged lack of information about high-risk individuals
constituted a danger.
[6]
Both
the nature of the danger claimed and CBSA’s computer systems and policies
governing reporting of dangerous individuals had evolved during the five years
between the date of the work refusal and the date of the hearing before the
Appeals Officer. Because the hearing was conducted on a de novo basis,
the Officer heard evidence about the situation as it had evolved and also
allowed Ms. Martin-Ivie to redefine the scope of her complaint.
[7]
In
terms of the scope of the complaint, Ms. Martin-Ivie’s original work refusal
stated that “armed and dangerous lookouts are not being flagged locally and
nationally”. During the hearing, however, she and her union representative both
indicated that they believed that the BSOs on the PIL needed to be provided
with unfiltered access to the various additional databases that are available
to the BSOs who work inside CBSA offices at border crossings (or in
“secondary”). Significant testimony was devoted to exploration of whether
providing such access was practicable, with several employer witnesses
testifying it was not. At other points during her testimony, however, Ms.
Martin-Ivie indicated that to be free of danger she believed that all that was
required was that the BSOs on the PIL be provided with all of the relevant
information contained in the various additional databases available to the BSOs
in secondary as opposed to unfiltered access to the databases themselves. This
also appears to have been the position Ms. Martin-Ivie’s counsel advanced
before the Officer.
[8]
In
terms of the computer systems, CBSA had developed a new interface or
program, more fully discussed below, called the Integrated Primary Inspection
Line [IPIL], which provides certain information to all the BSOs on the PIL.
This information is drawn from some of the databases available to the BSOs in
secondary. CBSA had also promulgated detailed written procedures regarding when
and how information about armed and dangerous individuals must be entered into
its databases. CBSA claims that these procedures should ensure, to the maximum
extent possible, that the BSOs on the PIL will be provided with timely and
accurate notification of individuals who are armed and dangerous (as defined by
CBSA) and who might be expected to attempt to enter Canada. These procedures
are similarly more fully discussed below.
[9]
In
a decision dated April 14, 2011, the Officer held that Ms. Martin-Ivie had not
been exposed to a danger in 2005 by reason of the type of information provided
to her and likewise was not exposed to danger under the new CBSA computer
systems and policies in place as of November 2010.
[10]
In
this application for judicial review, Ms. Martin-Ivie seeks to set aside the
Officer’s decision. She argues first that his interpretation of “danger” was
unreasonable. Secondly, she asserts that his application of this flawed
definition of “danger” to the facts of this case was unreasonable. Finally, she
argues the Officer failed to consider relevant evidence and failed to address
why it was not incumbent on CBSA to provide further and better protective
measures to the BSOs on the PIL.
[11]
This
case is of considerable significance to the parties; the strategic decisions
CBSA has made regarding its management of intelligence information and its
nation-wide computer network are at stake. The respondent argues that if Ms.
Marti-Ivie is correct – and BSOs on the PIL are entitled to unfiltered access
to the databases available to the BSOs in secondary – the Canada-U.S. border
would be effectively closed down as it is impossible for the BSOs on the PIL to
review these databases for every traveller who wants to enter the country. The
respondent asserts that the summary information provided to the BSOs through IPIL
is adequate to allow the BSOs to safely perform their jobs and thus that the
Officer’s decision was both reasonable and correct. Ms. Martin-Ivie, on the
other hand, argues that CBSA’s failure to provide her and her colleagues with
access to vital information places their lives at unnecessary risk – which is a
violation of the Code – and that the Officer committed a reviewable error in
concluding otherwise.
[12]
For
the reasons set out below, I have determined that this application for judicial
review must be dismissed because the interpretation the Officer gave to the
Code is reasonable and his factual findings were grounded in the evidence
before him. To understand why this is so, it is helpful to first review the
Code provisions in issue, the requirements of the reasonableness standard of
review and key points that arise from the evidence as these are an essential
backdrop to understanding the applicant’s arguments.
Relevant legislative
provisions
[13]
Part
II of the Code, which applies to federally-regulated employers and employees,
provides employees the right to refuse to work if they believe that their
work exposes them to dangerous conditions or hazards. The relevant portions of
section 128 of the Code provide in this regard:
128.
(1) Subject to this section, an employee may refuse to use or operate a
machine or thing, to work in a place or to perform an activity, if the
employee while at work has reasonable cause to believe that
(a)
the use or operation of the machine or thing constitutes a danger to the
employee or to another employee;
(b)
a condition exists in the place that constitutes a danger to the employee; or
(c)
the performance of the activity constitutes a danger to the employee or to
another employee.
(2)
An employee may not, under this section, refuse to use or operate a machine
or thing, to work in a place or to perform an activity if
(a)
the refusal puts the life, health or safety of another person directly in
danger; or
(b)
the danger referred to in subsection (1) is a normal condition of employment.
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128.
(1) Sous réserve des autres dispositions du présent article, l’employé au
travail peut refuser d’utiliser ou de faire fonctionner une machine ou une
chose, de travailler dans un lieu ou d’accomplir une tâche s’il a des motifs
raisonnables de croire que, selon le cas :
a)
l’utilisation ou le fonctionnement de la machine ou de la chose constitue un
danger pour lui-même ou un autre employé;
b)
il est dangereux pour lui de travailler dans le lieu;
c)
l’accomplissement de la tâche constitue un danger pour lui-même ou un autre
employé.
(2)
L’employé ne peut invoquer le présent article pour refuser d’utiliser ou de
faire fonctionner une machine ou une chose, de travailler dans un lieu ou
d’accomplir une tâche lorsque, selon le cas :
a)
son refus met directement en danger la vie, la santé ou la sécurité d’une
autre personne;
b)
le danger visé au paragraphe (1) constitue une condition normale de son
emploi.
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[14]
The
central provision at issue in this case is the definition of “danger” set out
in section 122(1) of the Code, which states:
“danger”
means any existing or potential hazard or condition or any current or future
activity that could reasonably be expected to cause injury or illness to a
person exposed to it before the hazard or condition can be corrected, or the
activity altered, whether or not the injury or illness occurs immediately
after the exposure to the hazard, condition or activity, and includes any
exposure to a hazardous substance that is likely to result in a chronic
illness, in disease or in damage to the reproductive system;
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«
danger »
Situation, tâche ou risque — existant ou éventuel — susceptible de causer des
blessures à une personne qui y est exposée, ou de la rendre malade — même si
ses effets sur l’intégrité physique ou la santé ne sont pas immédiats — ,
avant que, selon le cas, le risque soit écarté, la situation corrigée ou la
tâche modifiée. Est notamment visée toute exposition à une substance
dangereuse susceptible d’avoir des effets à long terme sur la santé ou le système
reproducteur.
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[15]
When
an employee invokes the right to refuse to perform unsafe work, the matter must
be investigated in the first instance jointly by an employee representative
from the joint occupational health and safety committee (or in small workplaces
by the employee health and safety representative) and an employer
representative. Unless they agree that no danger exists, the refusing
employee(s) cannot return to work. If the employer and employee representatives
do not agree that no danger exists, the matter is then referred to an HRSDC HSO
for investigation. If the HSO finds no danger exists, the refusing employee(s)
must return to work. If the HSO finds otherwise, he or she may issue directions
to the employer, which typically must be complied with before the refusing
employee(s) may return to work. Either the employee(s) or the employer may
appeal the determinations of an HSO to an Appeals Officer. Appeals Officers
conduct de novo hearings and are afforded a broad range of powers under
the Code. Their decisions are protected by a broadly-worded privative
clause set out in sections 146.3 and 146.4 of the Code, which provide as
follows:
146.3
An appeals officer’s decision is final and shall not be questioned or
reviewed in any court.
146.4
No order may be made, process entered or proceeding taken in any court,
whether by way of injunction, certiorari, prohibition, quo warranto or
otherwise, to question, review, prohibit or restrain an appeals officer in
any proceeding under this Part.
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146.3
Les décisions de l’agent d’appel sont définitives et non susceptibles de
recours judiciaires.
146.4
Il n’est admis aucun recours ou décision judiciaire — notamment par voie
d’injonction, de certiorari, de prohibition ou de quo warranto — visant à
contester, réviser, empêcher ou limiter l’action de l’agent d’appel exercée
dans le cadre de la présente partie.
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The Standard of
Review
[16]
Due
in part to the privative clause and in other part to the expertise of Appeals
Officers in matters of health and safety, the case law has recognised that the
reasonableness standard of review applies to the review of all aspects of
Appeals Officers’ decisions (Canada Post Corp v Pollard, 2008 FCA 305 at
para 12 [Pollard]; Laroche v Canada (Attorney General), 2011 FC
1454 at para 21 [Laroche]). Indeed, in Martin v Canada (Attorney
General), 2005 FCA 156 [Martin] – a case decided before the Supreme
Court of Canada collapsed the standards of review into two standards in Dunsmuir
v New Brunswick, 2008 SCC 9 [Dunsmuir] – the Federal Court of Appeal
held that the patent unreasonableness standard applied to review of Appeals
Officers’ decisions. Thus, it is evident that significant deference is
appropriate when reviewing the present decision.
[17]
The
reasonableness standard is a deferential one, which is “concerned mostly” with
whether the reasons of the tribunal are justified, transparent and
intelligible as well as with whether the result reached falls “within a range
of possible, acceptable outcomes which are defensible in respect of the facts
and law” (Dunsmuir at para 47). As Justice Stratas, writing for the
Federal Court of Appeal, noted recently in Attorney General v Abraham,
2012 FCA 266 [Abraham], the range of reasonable outcomes will vary
depending on context and, in particular, on the nature of the decision being
reviewed (see also Mills v Ontario (Workplace Safety
and Insurance Appeals Tribunal), 2008 ONCA 436 at para 22, relied upon
by Justice Stratas).
[18]
Where
the issue in a judicial review application involves the interpretation by an
expert labour tribunal of its constituent statute, as in this case, it is my
view that the content of the reasonableness standard involves consideration of
whether the tribunal has given the legislation an interpretation that it may
reasonably bear or is rational. In Newfoundland and Labrador Nurses’ Union v
Newfoundland and Labrador (Treasury Board), 2011 SCC 62 [Newfoundland
Nurses] at para 13, Justice Abella (writing for the Court) relied on the seminal
decision of the Supreme Court of Canada in Canadian Union
of Public Employees, Local 963 v New Brunswick Liquor Corp,
[1979] 2 S.C.R. 227 at 237, in which Justice Dickson urged
judicial restraint in reviewing the decisions of administrative tribunals,
subject-matter experts in their areas of expertise, and defined the content of
the reasonableness standard (to be applied when a tribunal is interpreting its
home statute) as whether the interpretation can “be rationally supported by the
relevant legislation”.
[19]
This
description of the requirements of the reasonableness standard in the matter of
statutory interpretation was recently applied by the Ontario Superior Court of
Justice in National Automobile, Aerospace, Transportation and General
Workers’ Union of Canada (CAW-Canada), Local 1451 v Kitchener Frame Ltd,
2010 ONSC 3890 at para 44, where Justice Molloy (for the Court) noted:
The
reasonableness standard is rooted in recognition of the special expertise of
labour arbitrators and respect for the legislative choice to have matters
within that area of expertise decided by specialized arbitrators rather than
courts. That does not mean that decisions of arbitrators are immune from
judicial review. However, it is not the role of the court to substitute its
view of what is reasonable if the labour arbitrator's decision is a rational
and supportable one.
Thus, Appeals Officers’
interpretations of the requirements of the Code must be rational to withstand
curial scrutiny.
[20]
In
terms of Appeals Officers’ factual findings, subsection 18.1(4) of the Federal
Courts Act, RSC 1985, c F-7 prescribes the yardstick to determine whether
they are reasonable (Canada (Citizenship and Immigration) v Khosa, 2009
SCC 12 at paras 3, 36, [2009] 1 S.C.R. 339 [Khosa]). Paragraph 18.1(4)(d)
provides that this Court may set aside a tribunal’s decision if it is satisfied
that the tribunal “based its decision or order on an erroneous finding of fact
that it made in a perverse or capricious manner or without regard for the
material before it.” The wording of paragraph 18.1(4)(d) requires that
the impugned finding must meet three criteria for relief to be granted: first,
it must be truly or palpably erroneous; second, it must be made capriciously,
perversely or without regard to the evidence; and, finally, the tribunal’s
decision must be based on the erroneous finding (Rohm & Haas Canada
Limited v Canada (Anti-Dumping Tribunal) (1978), 22 NR 175, [1978] FCJ No
522). If the factual findings of the Officer do not fall within one of the
preceding errors, there is no basis for intervention on the reasonableness
standard (Khosa at paras 3, 36; Rahal v Canada (Minister of
Citizenship and Immigration), 2012 FC 319 at paras 33-40).
[21]
Finally,
as counsel for the respondent rightly notes, the reasons of a tribunal are not
to be read microscopically. Rather, it is enough if the tribunal’s reasons
reflect an understanding of the issues and evidence; it is not necessary that
detailed references to the evidence be contained in the decision (Construction
Labour Relations v Driver Iron Inc, 2012 SCC 65 at para 3; Newfoundland
and Labrador Nurses’ Union v Newfoundland and Labrador (Treasury Board),
2011 SCC 62 at para 16; Andrade v Canada (Minister of Citizenship and
Immigration), 2012 FC 1490).
The facts before
the Officer
[22]
Turning,
next, to the Record, the evidence before the Officer demonstrated that a few
days before exercising her right to refuse to work, Ms. Martin-Ivie learned of
the high-risk individual in question [Mr. X] by means of a faxed printout of a
“Lookout” alert message that had been entered into the CBSA computer program
then in use, called the Primary Automated Lookout system [PAL]. The message
read as follows:
Subject was refused entry at Carievale, SK port of entry this morning. He said he was destined to Regina & Mortlach, SK. to
meet a girl he’s spoken to over the internet. Subject has been previously
ordered deported from Canada in 1990. He has a very long criminal record
including numerous violence and weapon related convictions. USE EXTREME CAUTION
if encountered. Carnduff RCMP assisted with his refusal today. If he seeks
entry again he may need to be detained. If encountered hold his identification
and contact this office.
A fax of this message was taped up
in Ms. Martin-Ivie’s work station at the PIL, but the contents of the alert
were also contained in PAL. It is unclear whether Ms. Martin-Ivie had access to
the message in PAL at her computer in Coutts or whether the message only
appeared on the computer screens on the PIL at North Portal, Saskatchewan. In
addition, the individual in question had not been “flagged” as an “armed and
dangerous lookout” in the Integrated Customs Enforcement System [ICES], a CBSA
database that previously fed certain information to PAL and that currently
feeds into IPIL.
[23]
Although
Ms. Martin-Ivie already had information about Mr. X through the alert that had
been entered into the system manually and taped up in her booth on the PIL, her
concern was a systemic one, namely, that the individual had not been properly
flagged in ICES and thus would not automatically appear as an armed and
dangerous lookout on the BSOs’ computer screens. To compound matters, when Ms.
Martin-Ivie investigated what was contained in the CBSA databases available in
secondary, she learned they also revealed that the individual had a violent
criminal history of rape, assault and resisting arrest. At the time, there
appears to have been some confusion about who had the responsibility for
flagging individuals as armed and dangerous in ICES. Ms. Martin-Ivie sent her
supervisor a request that a flag for the individual be placed into ICES.
[24]
When
she returned to work a few days later and found that this had not been done,
Ms. Martin-Ivie made her work refusal. In the course of providing information
to the HSO, Ms. Martin-Ivie furnished a list of a number of other individuals
who also were not coded as armed and dangerous in ICES, but whom she alleges
should have been based on information contained in the databases in secondary.
[25]
The
BSOs in secondary have access to a number of databases:
a. ICES,
a CBSA database that, amongst other things, contains information about
Canadians who have come into contact with CBSA or individuals who might seek to
enter the country and might pose a risk;
b. Field
Operations Support System [FOSS], Citizenship and Immigration Canada [CIC] and
CBSA’s shared database, which contains millions of records about all CBSA and
CIC contacts with non-Canadian citizens;
c. Canadian Police Information Center
[CPIC], the database used by Canadian law enforcement agencies; and
d. National Crime Information Center
[NCIC], a somewhat comparable database used by American law enforcement
agencies.
Both CPIC and NCIC contain
information regarding existing and expired “wants and warrants”, or details of
individuals who are or were wanted for some reason by a law enforcement agency
or for whom a warrant of arrest was or is outstanding. These two databases also
contain significant additional information relevant to law enforcement,
including details of individuals the law enforcement agencies consider to be
armed and dangerous.
[26]
As
BSOs on the PIL, Ms. Martin-Ivie and her colleagues are the first point of
contact for those seeking to enter Canada. The BSOs on the PIL are alone in
their booths: their jobs require them to quickly assess whether travellers should
be allowed to proceed into the country or should be referred to secondary for
further questioning. To accomplish this, they rely on the information provided
to them at the PIL via PAL (and as of 2010 IPIL) and their observations of the
travellers’ behaviour. The evidence before the Appeals Officer revealed that
approximately 90 percent of enforcement actions and seizures come from
referrals by BSOs based on their observations of travelers.
[27]
The
evidence also established that the average time taken to process a traveller at
the PIL is between 30 and 90 seconds. Processing in secondary, however, typically
takes a minimum of several minutes, depending on the circumstances.
Approximately five percent of travellers are referred to secondary.
[28]
It
is common ground between the parties that, although there has never been an
armed violent attack on a BSO at the Coutts border crossing, the work of a BSO
carries with it the risk of confronting potentially dangerous individuals. In
addition, the parties concurred that these individuals could be armed and
volatile, and that, due to the unpredictability of human behaviour, it is
impossible to determine when such an individual might resort to violence.
[29]
The
BSOs are taught to apply the incident management model, the standard law
enforcement model regarding use of force, which mandates that an officer must
use one level of force greater than that immediately available to a potential
assailant. As of 2010, approximately 30 percent of Coutts BSOs were armed. As
an unarmed officer, Ms. Martin-Ivie cannot safely confront an armed potential
assailant. Thus, under the Port of Coutts High Risk Person’s Standard
Operating Procedures (October 19, 2008) policy, she is expected to either
allow suspected armed and dangerous individuals to enter Canada and alert the
RCMP or refer the individual to secondary for questioning and possible
apprehension, based on her professional judgment as to the preferable course of
action. Where there are other less acute concerns about an individual – such as
their being subject to an outstanding warrant, having been previously engaged
in smuggling or illegal entry to Canada, being wanted as a missing person or as
a health risk, etc. – the BSOs on the PIL are expected to refer the individual
to secondary for further questioning.
[30]
As
counsel for Ms. Martin-Ivie correctly notes, both the employee and employer
witnesses agreed that it was important for the safety of the BSOs on the PIL
that they be provided with timely and accurate information about the risks they
might encounter from those seeking to enter the country. Where the parties part
company, though, centers on how this should be done.
[31]
As
noted, the principal option suggested in testimony by Ms. Martin-Ivie and Mr.
Jason McMichael, the Fourth National Vice-President of the Customs and
Immigration Union, was the suggestion that BSOs on the PIL be provided with the
same database access as is available to the BSOs in secondary (i.e. “unfiltered
access” to ICES, FOSS, CPIC and NCIC). Several employer witnesses testified
that this was not feasible and, moreover, stated that so doing would likely
place the BSOs at greater risk.
[32]
In
terms of feasibility, three employer witnesses, Dan Badour, Director of
Intelligence Development and Field Support; Maureen Noble, Superintendent of
Traffic Operations at Port of Coutts; and Gregory Modler, Acting Manager,
Travellers Unit, Port of Entry Operations, testified that the amount of time
required to run searches in FOSS, ICES, CPIC and NCIC is substantial,
estimating between approximately two and a half to ten minutes for each search
in FOSS, between approximately three to five minutes per search in CPIC and
approximately three to eight minutes for each search in NCIC. Each search must
be conducted separately. Dan Badour and Maureen Noble testified that running a
search in these databases on each traveller who wanted to enter Canada at
Coutts – to say nothing of everywhere else in the country – would shut the
border down due to delays and would pose real health and safety risks for
travellers, who would be stranded hour after hour in long lines with no access
to food or washrooms. Dan Badour further testified that it was unclear whether
the CPIC and NCIC databases were robust enough to support the millions of
searches that would be required if every BSO on the PIL were to access them in
respect of every traveller who wanted to enter Canada. In this regard, CPIC and
NCIC are only accessed by law enforcement agencies when they are suspicious
about a particular individual. In contrast, the BSOs on the PIL must conduct a
verification of each traveller who seeks to enter the country, to ensure that
only authorized persons are admitted to Canada.
[33]
In
terms of safety, Gaby Duteau, Acting Manager, Regional Program for Intelligence,
Québec Region, and Maureen Noble testified that providing BSOs on the PIL with
full database access would increase the risk they face as they would then spend
several minutes with their heads down, reading information on a computer
screen. In this regard, Maureen Noble stressed that the most important tools
available to the BSOs were their powers of observation and training, which
allow them to be alive to warning signals from individuals seeking to cross the
border, who might become violent. Indeed, as noted, more than 90 percent of
enforcement actions result from observations made by a BSO on the PIL, as
opposed to resulting from intelligence contained in a computer database. Gaby
Duteau testified that anything which disrupts the BSOs’ ability to observe
individuals in a vehicle increases the risk to the BSO. Thus, he concluded that
providing the BSOs on the PIL with unfiltered access to the databases available
to the BSOs in secondary could create situations of escalating risk for the
BSOs on the PIL.
[34]
Mr.
Duteau further testified that, in contrast, the detailed review of the
information contained in FOSS, ICES, CPIC and NCIC is more safely and
appropriately done in secondary, where, typically, more BSOs are present, who
are often armed, and the required time may be taken to properly assess each
individual referred. In this regard, he stated that by the time a potentially
dangerous traveller reaches secondary, the risk to the BSOs may be diminished
as travellers basically have two options – to comply or “run” the border – and
that if they go to secondary when directed to do so they are more likely to be
compliant.
[35]
As
a second alternative option, Ms. Martin-Ivie suggested that the relevant data
from ICES, FOSS, CPIC and NCIC could be sent via IPIL or some other program to
the BSOs’ computers on the PIL. She and the other witnesses, who testified on
her behalf, including an expert, suggested that the BSOs should be given
information about any individual known to be armed and dangerous by CBSA who
could show up at the border. They submitted that such information should
include notice of all “wants and warrants” in CPIC and NCIC, identification of
all others who were classed as “armed and dangerous” in any of the databases in
question as well as anyone else CBSA had knowledge of who might pose a risk.
Ms. Martin-Ivie and the other witnesses she called suggested that all such
individuals should be flagged as armed and dangerous in ICES so that the flags
would thereby automatically show up on the BSOs’ computer screens through IPIL.
[36]
Ms.
Martin-Ivie provided details of other individuals whom she claimed should have
been flagged as armed and dangerous in ICES but were not. Rather, they merely
came up as generic officer safety caution lookouts when queried on IPIL. These
generic warnings can apply to a host of situations, many of which do not
involve significant risk. From this, she argued that CBSA had failed to provide
her and other BSOs with the requisite information required for their safety.
She argued that if the BSOs on the PIL do not know an individual is a possible
threat, they are not able to take appropriate actions to limit the risk to
themselves, by, for example, allowing the dangerous individual to enter the
country and calling the RCMP to apprehend the individual. Similarly, the
absence of such information was argued to deprive the BSOs on the PIL from
being in a position to provide appropriate warnings to the BSOs in secondary.
Many of these opinions were shared by Garry Clement, the expert witness who
testified as part of Ms. Martin-Ivie’s case before the Officer.
[37]
In
addition to the individuals whom Ms. Martin-Ivie identified as being improperly
subject to generic officer safety lookouts, Mr. McMichael also testified
regarding situations, that took place several years before in Fort Erie and
Windsor, where individuals were not flagged as armed and dangerous but possibly
had weapons with them when they crossed the border. He argued that CBSA had
sufficient information to have been aware of this but failed to appropriately
warn the BSOs.
[38]
The
assertion that, as of 2010, BSOs lacked adequate information to perform their
jobs safely was contested by CBSA. Several CBSA witnesses testified that it was
impossible to provide the BSOs on the PIL the specific type of information Ms.
Martin-Ivie and her Union appeared to seek. They testified in this regard that:
a. Only
individuals who are actually likely to be armed and volatile and who might show
up at the border should be flagged as armed and dangerous in ICES because
providing outdated or inaccurate information poses significant risks as it
leads to lack of vigilance, and also would violate Canadians’ privacy rights,
something the Auditor General had criticized CBSA for doing when it had
previously failed to update lookout information in its databases;
b. Much
of the data in FOSS, CPIC and NCIC is stale-dated and therefore inaccurate. In
addition, many U.S. states use an “armed and dangerous” definition that is much
broader than the Canadian definition and therefore cannot be blindly copied by
CBSA as many of these individuals would not be considered by CBSA to be armed
and dangerous;
c. There
is no currently available electronic tool that would allow for the automatic
flagging of those coded as armed and dangerous in FOSS, CPIC and NCIC and
transference of such flags to the CBSA computers used by the BSOs on the PIL
and there is no certainty as to whether it is feasible to develop any such
tool. The employer witnesses resisted the Union’s suggestion in this regard
that plans to develop such a tool had been shelved due to its hefty price;
d. By
2010, CBSA had in place policies and procedures which the employer witnesses
believed would result in virtually every potential armed and dangerous
individual known to CBSA being flagged in ICES and automatically transferred
via IPIL to the computer screens of the BSOs on the PIL and, thus, the
information the BSOs need to protect their health and safety is made available
to them;
e. More
specifically, the new policies and procedures that were developed by CBSA
between 2008 and 2010 required that all individuals who might be armed and
dangerous be flagged in ICES. In addition, non-Canadians who posed risk could
also be coded as armed and dangerous in FOSS. Clear requirements were
established as to who was responsible for entering the flags in ICES and FOSS,
and CBSA intelligence officers, with primary responsibility for this function,
were available around the clock. In addition, in exigent circumstances, BSOs
and their immediate supervisors were authorised and expected under the new
policies to enter the flags into ICES themselves for armed and dangerous
individuals if there was no time for an intelligence officer to do so. Thus,
Gregory Modler offered the view that the circumstances which led to the work
refusal in 2005 would not be reproduced in 2010;
f. The
employer witnesses testified in this regard that CBSA was in constant contact
with law enforcement agencies worldwide and monitored CPIC and NCIC to identify
those individuals who might be armed and dangerous and try to enter Canada and entered this information into ICES. In addition, information gathered by CBSA
itself through its contacts with and observations of individuals would lead to
armed and dangerous flags being entered in ICES when appropriate; and
g. While
the legacy information contained in the FOSS armed and dangerous lookouts
results only in a generic officer safety caution through IPIL, CBSA had begun
to clean up the FOSS records, and of the approximately 900 that had been
verified at the time of the hearing, none of them had been found to warrant an
ongoing armed and dangerous flag.
[39]
There
was also evidence before the Officer regarding each of the examples of other
dangerous individuals relied on by Ms. Martin-Ivie. The employer witnesses
provided detailed reasons as to why none of them warranted being coded as armed
and dangerous. In many cases, the BSOs who interviewed the individuals in
secondary had determined that a flag was not warranted. In another case, Ms.
Martin-Ivie had misread the data in FOSS and the individual had been
rehabilitated. In another, the person in question had been incarcerated at the
time of the lookout and the record contained a note that he would be
re-evaluated upon his release. Moreover, in most of the cases, the examples
dated from several years before and did not arise under the revamped situation
in place as of 2010.
[40]
The
Officer also had before him evidence of other measures the employer had taken
to limit risk to the BSOS. In this regard, Jason Bacon, team lead for the
Border Operations team, testified as to the training given to BSOs, to equip
them to deal with individuals who might become violent. Testimony was also
presented regarding the defensive equipment provided to the BSOs, which
includes a baton, handcuffs, pepper spray and, in some cases, sidearms.
[41]
With
this background in mind, it is now possible to turn to each of the errors that
Ms. Martin-Ivie alleges warrant intervention by this Court.
Did
the Officer err in the interpretation of “danger” contained in Part II of the
Code?
[42]
Ms.
Martin-Ivie first alleges that the Officer erred in applying an unreasonable
and “overly narrow, and legally inaccurate” interpretation to the concept of
“danger”, enshrined in Part II of the Code (Applicant’s Memorandum of Fact and Law at para 41). In
this regard, she submits that the term has been broadly interpreted, and that,
in the context of law enforcement work where employees are faced with the risk
of unpredictable violence, the “low frequency, high risk principle” must be
applied to the assessment of whether a danger exists. She relies upon the
statement in the rehearing of Parks Canada Agency v Martin, [2007]
DAACCT no 14, CAO-07-015
[Martin II]) that “where the consequences of a particular event
are dire or critical for an individual, prevention measures must be taken to
prevent that dire outcome, regardless of the likelihood of that event
occurring” (Martin
II at para 849). In
oral argument, counsel for the applicant expanded on this point and submitted
that if an employee establishes that there is even a faint possibility of
critical injury and the employer has failed to take all reasonable steps to
shield the employee from that injury, then a “danger” exists within the meaning
of Part II of the Code. Counsel thus asserted that in law enforcement
situations evaluation of the likelihood of actual harm occurring is largely
irrelevant given the gravity of the potential harm, arguing that such an
interpretation flows from the decisions of the Federal Court of Appeal in Martin
and Pollard and of this Court in Laroche, Verville v
Canada (Correctional Services), 2004 FC 767 and P&O Ports Inc v
International Longshoremen’s and Warehousemen’s Union, Local 500, 2008 FC
846. Counsel also relies on the Appeals Officers’ decisions in Armstrong v
Canada (Correctional Service), 2010 LNOHSTC 6 (29 March 2010) [Armstrong],
Morrison and Canada Post Corp, 2009 LNOHSTC 32 (3 September 2009) [Morrison],
Eric V and Canada (Correctional Service), 2009 LNOHSTC 9 (9 April 2009) [Eric
V] and in the second examination of Martin (Martin II), where
he alleges that the “low frequency, high risk” principle was applied by Appeals
Officers.
[43]
The
applicant further argues that the Officer in this case committed a reviewable
error in failing to apply the “low frequency, high risk” principle and that the
Officer essentially applied the flawed reasoning he had applied in the first Martin
decision, which the Federal Court of Appeal found to be patently unreasonable.
In this regard, counsel points to passages in the first Martin decision
where Officer Cadieux stated that a danger did not exist for unarmed park
wardens as there was no “objective evidence” of the likelihood of risk because
human behaviour is inherently unpredictable and that the “concept of danger as
defined in the Code is not in harmony with the unpredictability of human
behaviour” (Parks Canada Agency v Martin, [2002] CLCAOD No 8 at
para 155). The applicant alleges that the Court of Appeal specifically found
these determinations to be unreasonable. She asserts that Officer Cadieux
employed similar flawed reasoning in the decision at several places, where the
same Officer premised his “no danger” finding on lack of proof regarding the
likelihood of any BSO actually being harmed. The applicant points for example
to the following statements made by the Officer as being illustrative of an
incorrect and unreasonable approach to the definition of “danger” (decision at
paras 91 and 111):
There is no evidence that any of these individuals
would eventually show up at PIL, at Coutts, and present a danger to the PIL
officer Ms. Martin-Ivie by not having been flagged as [armed and dangerous].
The mere possibility that they may show up at PIL at some unknown time in the
future and present a danger to Ms. Martin-Ivie as a result of not having been
flagged as [armed and dangerous] is hypothetical; it has no basis in fact and
therefore, no basis in law.
[…]
The mere possibility that the subject may decide to
become violent at PIL as a result of the PIL officer persistence in questioning
the subject for which there is no flag indicating that the subject is
considered [armed and dangerous] or as a result of his/her unpredictability, is
speculative and not supported by the facts. There has never been a violent
attack at Coutts against a PIL officer and no officer has suffered serious
injury as a result of an attack at PIL. There is also no evidence […] to
establish a link of cause [and] effect between the absence of an [armed and
dangerous] lookout at PIL and injury to the PIL officer as a result of this.
[44]
Ms.
Martin-Ivie submits that this flawed definition of “danger” led the Officer to
incorrectly focus on the likelihood of an armed and violent attack as opposed
to the fact that the evidence established that the lookout procedure could fail
the BSOs. She argues that this fact required the Officer to find there to have
been a danger. She argues in this vein that:
A finding of danger […] does not require proof that
an officer has been injured as a result of the flaws in the ICES/IPIL system.
It only requires a reasonable expectation that the absence of an armed and
dangerous lookout, or criminal wants and warrants, in the system could lead to
a violent attack against the BSOs in primary or secondary.
[45]
In
my view, there are several problems with the applicant’s arguments on these
points. First, the Code does not require or indeed even permit the application
of the “low frequency, high risk principle” to the application of the
definition of “danger” in the legislation. There is nothing in the definition
of “danger” set out in section 122 of the Code which would allow for the
application of the “low frequency, high risk” principle as the wording of the
definition contemplates that all dangers are to be assessed in a similar way.
The definition of danger in section 122 of the Code provides in relevant part
that the “potential hazard […] or future activity [must be] reasonably be
expected to cause […] injury”. As my colleague Justice Bédard stated in Laroche
(at para 30):
The definition of danger set out in subsection
122(1) of the Code does not permit a balancing in relation to the seriousness
of injury or illness. Once a hazard can reasonably be expected to cause injury
or illness, it is a danger, regardless of the seriousness of the injury or
illness. The definition of danger is established around the probability of the
hazard occurring and not the seriousness of the consequences if the hazard
occurs.
[46]
Moreover,
none of the court decisions relied on the by applicant applies the so-called
“low frequency, high risk” principle to the definition of “danger”. The only
judgment that expressly considers the principle is Laroche, which
rejects it.
[47]
As
for the Appeals Officers’ decisions, they apply the principle not in
determining whether a “danger” exists, but, rather, in assessing whether a work
refusal is permitted under paragraph 128(2)(b) of the Code, which prohibits
work refusals – even if a “danger” exists – in situations where the danger is a
normal condition of the refusing employee’s employment. These cases, as well as
Verville, establish that before a risk may be said to constitute a
normal condition of an employee’s employment, the employer must have taken all
reasonable steps to mitigate it. In such circumstances, the reasonableness of
the steps taken by the employer will depend in part on the gravity of the risk:
the greater the risk the further the employer must go to mitigate it (see e.g. Armstrong
at paras 62-63; Éric V at paras 295-297, 301). Thus, the “low frequency,
high risk” principle is applied to the assessment under paragraph 128(2)(b) of
the Code but not to determining whether a danger exists. Moreover, in applying
this principle, the required analysis under the Code necessarily involves consideration
first of whether a “danger” exists and then, if so, consideration of whether
such “danger” is a normal condition of the employee’s employment.
[48]
Clarification
of this point in the present case is significant as the Officer found he was
not required to assess whether paragraph 128(2)(b) applied because he concluded
there was no “danger”, as defined in the Code, faced by the BSOs as a result of
the information they were given. Thus, there was no need for the Officer to
consider the “high risk, low frequency” principle in his decision as he did not
address paragraph 128(2)(b) of the Code.
[49]
Secondly,
the applicant, with respect, has mischaracterized what was decided by the Court
of Appeal in Martin and Pollard and by this Court in Verville,
and Laroche. These decisions do not stand for the proposition that in
law enforcement the likelihood of injury is an irrelevant consideration.
Rather, the probability of injury in these – as in all other cases – is the
central focus of the inquiry, and the case law teaches that for a “danger” to
exist, the circumstances must be shown to present a realistic possibility of
injury actually occurring.
[50]
In
Martin, Justice Rothstein, writing for the Federal Court of Appeal, set
aside the decision of Officer Cadieux because he refused to consider whether
such a possibility existed even in face of evidence about past assaults on park
wardens, the nature of their duties and the types of individuals and situations
they might face, which were risky. However, in so doing, Justice Rothstein
specifically contemplated that the essence of the required inquiry involves
assessment of the likelihood of the alleged risk materializing. He wrote as
follows (at para 37):
[A] finding of danger cannot be based on speculation
or hypothesis […] The task of the tribunal […] is to weigh the evidence to
determine whether it is more likely than not that what an applicant is
asserting will take place in the future.
[Emphasis added]
[51]
Moreover,
as counsel for the respondent rightly notes, Justice Rothstein did not hold
that the absence of armed attacks in the past was irrelevant to the
consideration of whether injury is likely to occur in the future. To the
contrary, he indicated that the absence of past assault should be considered,
along with all other evidence relevant to the degree of risk faced by an
employee, in the assessment of the likelihood of injury occurring in the future
(see Martin at paras 32-42).
[52]
In
a similar fashion, in Pollard (at paras 16-17), Justice Décary, writing
for the Federal Court of Appeal qualified as “beyond reproach”, or as “at the
least, reasonable,” the following statement of the law applicable to the
interpretation of “danger” in Part II of the Code, set out by the Appeals
Officer in that case:
[F]or a finding of danger, one must ascertain in
what circumstances the potential hazard could reasonably be expected to cause
injury and to determine that such circumstances will occur in the future
as a reasonable possibility (as opposed to a mere possibility) […] for a
finding of danger, the determination to be made is whether it is more likely
than not that what the complainant is asserting will take place in the future
[…] the hazard must be reasonably expected to cause injury before the
hazard can be corrected […] it is not necessary to establish the precise time
when hazard will occur, or that it occurs every time.
[Emphasis added.]
Thus, here too, the Federal Court
of Appeal endorsed the notion that a “danger” finding under Part II of the Code
requires assessment of the likelihood of an injury occurring as a reasonable
possibility.
[53]
To
similar effect, in both Verville and Laroche, this Court held
that proof of the foreseeability of injury, as a reasonable possibility, is
required for a determination of a “danger” within the meaning of Part II of the
Code. In Verville, the possibility of prison guards being confronted by
inmates had been qualified as “high” by the employer in a risk assessment and
Justice Gauthier set aside an Appeals Officer’s decision which unreasonably
discounted evidence of this risk and evidence of the need to use handcuffs to
subdue prisoners. In so doing, Justice Gauthier defined the notion of “danger”
in Part II of the Code as follows at paras 34-36:
[T]he absence of handcuffs on a correctional
officer involved in an altercation with an inmate must be reasonably
expected to cause injury before handcuffs are made available […] or any
other means of control is provided.
[…] I do not believe that the definition requires
that it could reasonably be expected that every time the condition or activity
occurs, it will cause injury. The French version « susceptible de causer »
indicates that it must be capable of causing injury at any time but not
necessarily every time.
[…] [T]he definition only requires that one
ascertains in what circumstances it could be expected to cause injury and that
it be established that such circumstances will occur in the future, not
as a mere possibility but as a reasonable one.
[Emphasis added]
[54]
Thus,
the applicant’s suggestion that a finding of “danger” only requires a
reasonable expectation that the absence of an armed and dangerous lookout or of
criminal wants and warrants in the system could lead to a violent attack
against the BSOs misstates the test enshrined in the case law. As the
authorities establish, the issue is not whether there is a theoretical
possibility that the absence of the information alleged to be missing “could”
lead to a violent attack; rather, the possibility of such an attack actually
occurring, by reason of the information being absent, must be shown to exist as
a reasonable possibility.
[55]
In
essence, Ms. Martin-Ivie would largely read the requirement for any degree of foreseeability
out of the definition of “danger” in the Code. Such an approach is not warranted
under the jurisprudence or the wording of the Code. Thus, contrary to the
applicant’s assertions, the Officer did not apply an overly narrow and legally
incorrect interpretation to the definition of “danger”.
[56]
More
to the point, the Officer’s interpretation of the concept of “danger” was not
unreasonable. In this regard, he began his analysis by correctly citing from
the definition of danger in section 122 in the Code and from Martin and Verville.
He then moved on to determine whether the likelihood of injury occurring to
BSOs by reason of the type of information afforded to them on the PIL was a
reasonable possibility or merely a hypothetical speculation. This
interpretation of the provisions of the Code is certainly one that the
legislation would reasonably bear and, accordingly, is reasonable. Thus, the
first of the bases advanced by Ms. Martin-Ivie for overturning the Officer’s
decision is without merit.
Did
the Officer err in the application of “danger” contained in Part II of the
Code?
[57]
The
applicant next alleges that the Officer’s application of the definition of
danger to the facts of the case before him was unreasonable. This argument
rests entirely on the erroneous legal definition advanced by the applicant and,
accordingly, must be dismissed for the same reason.
[58]
In
addition, contrary to what the applicant asserts, there was ample evidence
before the Officer upon which he could reasonably conclude that Ms. Martin-Ivie
faced no “danger” by reason of inadequate information on possible armed and
dangerous individuals. In this regard, at several points in her written
submissions, the applicant misstates what the issues were before the Officer
and what he decided. He was not seized with nor did he rule on whether there is
a danger to the BSOs from armed and dangerous individuals who might show up at
the border. Rather, he was called upon to decide and did decide whether the
absence of information from the databases on the PIL exposed the BSOs to a
“danger”.
[59]
Based
on the evidence outlined above, the Officer determined that, although there was
a “faint” possibility under the new system that BSOs on the PIL might not be
given an armed and dangerous lookout message for an individual who should be
categorized as armed and dangerous, the likelihood of this happening was so
small that, when coupled with the improbability of that individual becoming
violent and the other protective measures put in place by the CBSA, the alleged
risk was speculative. In my view, this finding was reasonably open to the Officer
as it was supported by the evidence before him. This evidence included:
a. The
fact that no violent incident had ever occurred in the past at Coutts;
b. The
fact that the new systems and policies were not shown to be ineffective in
ensuring all armed and dangerous individuals were appropriately flagged as such
in ICES and, indeed, several employer witnesses testified as to their efficacy;
c. The
fact that IPIL was shown to almost immediately transfer armed and dangerous
flags in ICES to BSOs’ computer screens on the PIL, if they queried the license
plate, name or travel documents for a flagged individual;
d. The
fact that there was often a number of armed BSOs on site;
e. The
employer witness’ belief regarding the likelihood that an individual who went
to secondary would have decided to be compliant, as he or she would have chosen
not to “run” the border, but instead proceeded voluntarily to secondary;
f. The
fact that BSOs never worked alone in Coutts;
g. Details
of the training provided to the BSOs on how to deal with dangerous individuals;
and
h. The
fact that the BSOs are armed with defensive equipment.
[60]
Contrary
to what the applicant asserts, the Officer considered all of this evidence and
premised his conclusion on it. He did not merely focus on the inability of
predicting whether an attack would occur as a basis for finding there to be no
“danger” within the meaning of Part II of the Code.
[61]
As
for the circumstances in 2005, it was reasonably open to the Officer to
conclude that Ms. Martin-Ivie and her colleagues did not then face a “danger”
because they knew of the circumstances of Mr. X and thus were provided with the
information they sought in their work refusal (albeit in a different form).
Moreover, the Officer accepted Mr. Badour’s evidence to the effect that the
other individuals mentioned by Ms. Martin-Ivie as examples that should have
been coded as armed and dangerous actually need not have been so flagged in
ICES. Similarly, the evidence of Mr. McMichael was speculative, based on
hearsay and concerned situations that were years old and happened elsewhere
than at Coutts. The Officer’s finding on these points were accordingly
reasonable.
[62]
As
counsel for the respondent rightly notes, each of the arguments advanced by Ms.
Martin- Ivie, suggesting that the Officer incorrectly applied the definition of
“danger”, essentially involves a request that this Court microscopically
examine the Officer’s reasons or reweigh the evidence, neither of which is an
appropriate exercise for a court to engage in when applying the reasonableness
standard of review. More specifically, the applicant argues that:
a. The
Officer failed to consider and give appropriate weight to the opinion evidence
of Ms. Martin-Ivie and other witnesses, including Mr. Clement, regarding the
very real nature of the risks faced;
b. The
Officer failed to consider that the system had failed in the past, in Mr. X’s
case and in the other examples of dangerous individuals who were referred to
secondary without being flagged in the system as being armed and dangerous that
were offered by Ms. Martin-Ivie and Mr. McMichael;
c. The
Officer made findings that the lookout system in place could fail and there was
a faint possibility of a violent attack, which is alleged to be enough to have
required a “danger” finding;
d. The
Officer failed to account for the unpredictable nature of violent attacks,
which is alleged to be enough in and of itself to constitute a danger finding
if the employer is shown to have not taken every reasonable precaution to
protect against a possible attack; and
e. The
Officer erred in requiring a specific factual situation to ground a finding of
danger.
[63]
In
my view, none of the foregoing provides any basis for intervention.
[64]
Contrary
to what the applicant asserts, the Officer did consider the opinion evidence
offered by Ms. Martin-Ivie and other witnesses she called, but found it to be
insufficient to establish a realistic possibility of injury, in light of the
other evidence before him, including evidence of the lack of any actual violent
incident and the details of the improvements that CBSA had made to its computer
systems and policies in the years between 2005 and 2010. The Officer found
these to be “highly reliable and [to allow] the BSO[s] to make the best and
safest decision[s] possible” (decision at para 98). It was up to the Officer to
determine what weight to give the evidence and an assertion that he did not
afford it sufficient weight provides no basis for intervention under the
reasonableness standard (Khosa at paras 59, 61).
[65]
The
assertions that the Officer’s finding about a faint possibility of injury
warranting intervention are without merit in light of the applicable test to be
applied to determine if a “danger” exists, as already discussed. Likewise, the
argument regarding the failure to account for the unpredictability of violent
attacks must be dismissed for a similar reason.
[66]
Finally,
the Officer did not err in referring to the need to ground a work refusal in a
specific factual situation (Fletcher
v Canada (Treasury Board),
2002 FCA 424 at para 38). Moreover, contrary to what Ms.
Martin-Ivie asserts, the Officer did in fact consider both the factual
circumstances surrounding Mr. X’s complaint that gave rise to the work refusal
and the more general claim that CBSA had failed on a systemic basis to provide
the information the BSOs required to perform their jobs safely (decision at
paras 104-127).
[67]
Thus,
all aspects of Ms. Martin-Ivie’s complaint were canvassed by the Officer.
[68]
For
these reasons, the applicant’s second basis for intervention – the allegation
that the Officer erred in the application of the law surrounding “danger” – is
also without merit.
Did
the Officer commit a reviewable error in failing to consider important relevant
evidence and in failing to address why it was not incumbent on CBSA to provide
further and better protective measures to the BSOs on the PIL?
[69]
The
applicant asserts under her third argument that the Officer erred in ignoring
evidence which demonstrated that the protective measures taken by CBSA were
inadequate. More specifically she argues that:
a. It
was incorrect for the Officer to have found that there was sufficient training
for the BSO when only 21 of the 68 BSOs at Coutts were armed and only some of
them received training on how to deal with armed and dangerous persons;
b. It
was incorrect for the Officer to have mentioned or relied on the protective
devices other than side arms available to the BSOs as these cannot be used to
combat an armed individual;
c. It
was incorrect for the Officer to have found that BSOs on the PIL might have
assistance as they frequently work alone;
d. The
Officer ignored the evidence that the assistance of an armed BSO or the RCMP
was not always available;
e. The
Officer failed to mention that the BSOs’ radios did not always work;
f. There
was no evidence before the Officer from which he could conclude that the
“ICES/IPIL system will “almost always” alert PIL officers of a potential risk”
(Applicant’s
Memorandum of Fact and Law at
para 83);
and
g. The
Officer ignored Mr. McMichael’s evidence that the employer had not established
better computer systems because it wished to avoid the cost of doing so.
[70]
Ms.
Martin-Ivie argues that due to these erroneous findings the Officer failed to
address an issue he was required to consider in making his “danger” finding,
namely, whether it was possible for CBSA to have provided further and better
protective measures to the BSOs on the PIL. She relies in this regard on the
following statement from the decision of the Federal Court of Appeal in Martin
(at para 33):
Mr. Cadieux finds that the risk of injury, which is
part and parcel of the job of a park warden, has been mitigated effectively
through specialized knowledge and training and by the provision of personal
protective equipment. He does not explain why further mitigative measures, such
as the provision of a sidearm, would not reduce the risk of injury further.
The applicant argues that a similar
error was made by the Officer in this case.
[71]
In
my view, these arguments are without merit for several reasons. In the first
place, and most importantly, the decision in this case is fundamentally
different from that made by the Officer in Martin. Here, unlike there,
the Officer did consider whether the mitigating efforts suggested by Ms.
Martin-Ivie and her bargaining agent were feasible and found, based on the
employer’s evidence, that it was not practical to provide unfiltered access to
the FOSS, ICES, CPIC and NCIC databases to the BSOs on the PIL and that so
doing “would likely cause unnecessary high risk actions” (decision at para 109).
The Officer was not required to consider Ms. Martin-Ivie’s other suggestion
that the “wants and warrants” in CPIC and NCIC and the armed and dangerous
flags in FOSS be somehow automatically transferred from those databases to IPIL
as there was no evidence before the Officer to indicate that doing so was
possible from a technical standpoint. Thus here, unlike in Martin, the
Officer did thoroughly consider the only existing mitigating effort proposed by
the employee and her Union and found it would not contribute to employee
safety.
[72]
Secondly,
the other challenges the applicant makes to the subsidiary findings made by the
Officer regarding the availability of protective measures (other than
information) available to the BSOs once again improperly seek to have me
reweigh the evidence, which, as noted, is not appropriate.
[73]
Thirdly,
as the respondent notes in its Memorandum of Fact and Law, many of these
challenges do not reflect either the evidence before the Officer or his
findings. In this regard, contrary to what the applicant claims:
a. There
was evidence before the Officer regarding the significant amount of training
the applicant and other BSOs received and, in any event, Ms. Martin-Ivie had
dropped the challenge to the efficacy of the employer’s training programs;
b. Similarly,
Ms. Martin-Ivie had dropped her claim regarding the lack of an armed presence
at the border, and, contrary to what the applicant asserts, the Officer was
well aware of the percentage of BSOs who were armed at the Coutts border crossing
in 2010 and made specific reference to it in his decision (decision at para 113);
c. The
evidence indicated that BSOs in Coutts never work alone;
d. There
was evidence regarding the fact that the problems with the portable radios were
being addressed at the time of the hearing;
e. There
was “extensive evidence” from the employer witnesses regarding, to quote
counsel for the respondent, “the integrity and robustness of the ICES/IPIL
system;” and
f. There
was extensive evidence from employer witnesses regarding why the systems
modifications suggested were not possible.
[74]
Thus,
the third argument advanced by Ms. Martin-Ivie is likewise without merit.
Conclusion
[75]
In
sum, the Officer correctly stated the applicable law, applied it reasonably to
the facts before him and reached a reasonable conclusion based on the evidence.
In the circumstances, the Officer’s finding that BSOs on the PIL are not in
“danger” by reason of the type of information provided to them on their
computer systems is entirely reasonable. This application for judicial review
will therefore be dismissed.
[76]
The
respondent is entitled to its costs on this application and seeks a lump sum
amount of $4000.00, which, in the exercise of my discretion, I find to be
appropriate given the complexity of the issues and accordingly so award.
JUDGMENT
THIS
COURT’S JUDGMENT is that:
1.
This
application for judicial review is dismissed; and
2.
The
applicant shall pay the respondent cost in the lump sum amount of $4000.00.
"Mary J.L.
Gleason"