Our Service to Canadians

CRA Mission

To administer tax, benefits, and related programs and to ensure compliance on behalf of governments across Canada, thereby contributing to the ongoing economic and social well-being of Canadians.

CRA Vision

The CRA is the model for trusted tax and benefit administration, providing unparalleled service and value to its clients, and offering its employees outstanding career opportunities.

CRA Promise

Contributing to the well-being of Canadians and the efficiency of government by delivering world-class tax and benefit administration that is responsive, effective, and trusted.

CRA Values

• Integrity is the foundation of our administration. It meanstreating people fairly and applying the law fairly.
• Professionalism is the key to success in achieving our mission. It means being committed to the highest standards of achievement.
• Respect is the basis for our dealings with employees, colleagues, taxpayers, and clients. It means being sensitive and responsive to the rights of individuals.
• Co-operation is the foundation for meeting the challenges of the future. It means building partnerships and working together toward common goals.

Date modified:

2009-11-05