Date:
20140113
Docket:
T-1375-12
Citation:
2014 FC 32
Ottawa, Ontario,
January 13, 2014
PRESENT: The Honourable Mr. Justice
Russell
BETWEEN:
|
JOHN MICHAEL JOSEPH
FREZZA
|
|
|
Applicant
|
and
|
|
MINISTER OF
NATIONAL DEFENCE CANADA
|
|
|
Respondent
|
REASONS FOR JUDGMENT
AND JUDGMENT
INTRODUCTION
[1]
This
is an application under section 41 of the Privacy Act, RSC, 1985, c P-21
[Act] for judicial review of two decisions of a delegate of the Minister of
National Defence [Minister], dated 23 December 2010 and 5 January 2011, refusing
access to certain personal information requested by the Applicant under
subsection 12(1) of the Act.
BACKGROUND
[2]
The
Applicant was a civilian employee of the Department of National Defence [DND or
the Department] whose employment was terminated under section 62 of the Public
Service Employment Act, SC 2003, c 22, ss. 12, 13 near the end of his one-year
probationary period. The Applicant worked in the Joint Personnel Support Unit /
Integrated Personnel Support Centre [JPSU] in Toronto. Before becoming a
civilian employee of DND, the Applicant performed an apparently similar job in Ottawa as a uniformed member of the Canadian Armed Forces, within the Directorate of
Casualty Support Management [DCSM]. His performance reviews while “in uniform”
in Ottawa were quite positive, but concerns arose with respect to his
performance in Toronto, leading to the termination. The Applicant grieved his
termination, as well as a management Memorandum of Expectations that preceded
his dismissal, which he viewed as a form of disguised discipline. In pursuing
these grievances, the Applicant filed several requests for access to
information held by DND, including the two requests at issue in this
proceeding.
[3]
The
requests at issue here were both filed under subsection 12(1) of the Act on
December 1, 2010. They sought all documents relating to the Applicant’s
dismissal that were held by two DND human resources [HR] professionals – a
Labour Relations Officer [LRO] at the Department’s headquarters in Ottawa-Hull
(Isabelle Tremblay), and a regional labour relations subject matter expert [SME]
based in Toronto (Jackie Lean).
[4]
The
Applicant’s first request (P-2010-03965, or the Ottawa LRO request) was for:
All correspondence – notes,
emails, Memo’s concerning “Rejection on Probation” of John Frezza AS4, JPSU
S/Ontario held by Ms. Isabelle Tremblay
(HR-CIV) DLRO Ottawa-Hull.
[5]
This
request was re-scoped on December 16, 2010 with the Applicant’s consent, in
view of the fact that Ms. Tremblay was no longer working for DND when the
request was received. The revised request was for:
All correspondence – notes, emails, Memo’s
concerning “Rejection on Probation” of John Frezza AS4, JPSU S/Ontario
previously held by former employee Ms. Isabelle Tremblay (HR-CIV) DLRO
Ottawa-Hull.
[6]
The
Applicant’s second request (P-2010-03966, or the Toronto SME request), was for:
All correspondence – notes,
emails, Memo’s concerning “Rejection on Probation of John Frezza AS4, JPSU
S/Ontario held by Ms. Jackie Lean, Subject Matter Expert Labour Relations
DCHRCS-Toronto
[7]
With
respect to the Toronto SME request, DND identified 29 pages of relevant
documents, but initially declined to release all of these documents to the
Applicant based on subsection 22(1)(b) of the Act, which provides an
exemption from disclosure where it would be injurious either to the enforcement
of a federal or provincial law or to the conduct of a lawful investigation. The
Respondent’s evidence indicates that the latter was the justification here: the
information was deemed to be related to a “labour investigation” in relation to
the Applicant’s ongoing grievance. The Department sent the Applicant a letter
on 23 December 2010 stating:
Please be advised that the
documentation you requested is part of an ongoing grievance and as such has
been exempted in its entirety under paragraph 22(1)(b) law enforcement
and investigation of the Privacy Act. You may re-submit a new request
once this administrative/grievance is completed.
[8]
With
respect to the Ottawa-Hull LRO request, DND responded by letter on 5 January
2011, advising the Applicant that “[f]ollowing a thorough and complete search
for all records in response to your request, it is determined that no records
could be located that were held by former employee Ms. Isabelle Tremblay.” DND
e-mails submitted by the Respondent indicate that Ms. Tremblay’s e-mail account
was erased upon her departure, and that a search of her former office and
filing cabinets did not reveal any relevant documents.
[9]
Dissatisfied
with these responses, the Applicant complained to the Office of the Privacy
Commissioner [OPC] on 5 January 2011 and 15 February 2011. In essence, these
complaints alleged that DND had contravened the Act by refusing access to
personal information related to the Applicant’s termination. The OPC assigned an
investigator to look into the complaints.
[10]
On
21 October 2011, following discussions with the OPC, DND released to the
Applicant the 29 pages identified as relevant to the Toronto SME request [disclosure
package], with some redactions. The redactions occur in a document titled
“Third Level Grievance Report,” prepared by Human Resources Officer (Ontario
Region) Lynn Greenwald and addressed to BGen Madower, Assistant CMP, NDHQ [National
Defence Headquarters] as well as in a cover note prepared by SME Jackie Lean
with respect to this report. While the record is not absolutely clear on this
point, it seems that Brigadier General Madower was to hear the grievance at the
third stage or level. The department claimed these redactions were justified
under subsection 22(1)(b) of the Act, and also under section 26 of the
Act, which was not cited when the documents were initially withheld. Section 26
provides an exemption from disclosure where the personal information requested
relates to someone other than the requesting party.
[11]
The
Applicant alleges in this proceeding that the redactions contravene the Act by
unlawfully withholding personal information from him. The un-redacted documents
have been provided to the Court through a confidential affidavit filed by the
Respondent, which is subject to a sealing order issued by Prothonotary Milczynski
on 19 October 2012. A motion by the Applicant to unseal these documents was
dismissed by Prothonotary Aalto on 17 September 2013.
[12]
The
OPC issued its Report of Findings on 1 June 2012 and sent it to both the
Applicant and the Respondent.
[13]
With
respect to the Toronto SME request, the OPC report noted (erroneously it would
appear) that the DND responded to the Applicant on 23 December 2010 by
providing access to some information and withholding other information. The
report stated that DND had re-examined its original position and provided
additional information to the Applicant as a result of the investigation, but
that some information continued to be withheld under subsection 22(1)(b)
and section 26 of the Act.
[14]
With
respect to the redactions justified by reference to subsection 22(1)(b),
the OPC noted that this was a discretionary exemption that allows a government institution
to “refuse to disclose personal information if the release of that information
could reasonably be expected to be injurious to the enforcement of any law of Canada
or the conduct of lawful investigations.” The report stated that “[i]t has been
established to our satisfaction that DND properly invoked this provision.” No
further explanation was provided on this point.
[15]
With
respect to the single redaction justified with reference to section 26, the
report stated that “Our review of the information at issue confirmed that the
exempted information was not the complainant’s information, and, therefore, the
exemption was properly applied.”
[16]
In
the “Findings” section, the OPC stated with respect to the Toronto SME request:
As
the complainant did not initially receive access to all of the information to
which he was entitled, the complaint is well-founded. However, now that
additional information has been provided to the complainant, the matter is
considered resolved.
[Emphasis in original]
[17]
The
Applicant requested clarification regarding the report’s finding that subsection
22(1)(b) was properly invoked, and specifically “the detailed references
with regard to the notation of ‘any law of Canada and/or lawful investigations,’
as outlined in the findings.” The OPC responded on 22 June 2012 in a
letter stating:
For purposes of clarity, we note
that the Office arrived at this conclusion in light of the fact that there was
an ongoing grievance procedure under the Public Service Relations Act at
the time of the complainant’s Privacy Act request to National Defence.
[18]
Documents
submitted to the Court by the Applicant in conjunction with a motion for leave
to amend his Application, submitted 11 September 2013 and refused by
Prothonotary Aalto on 25 September
2013, show that the information that was redacted on the basis of subsection
22(1)(b) of the Act was released to the Applicant on 13 November 2012.
This was after the Applicant’s Record in this matter was filed. In addition, correspondence
from the Applicant to the Court of 16 September 2013, regarding the
Applicant’s motion to unseal the confidential affidavit, states that the
Applicant is now “knowledgeable of” the words redacted on the basis of section
26. The Respondent says this makes the application moot, as the Court is only
empowered under section 41 of the Act to require the release of the information
withheld, and the information at issue has now all been released. The Applicant
says there are still important legal principles at stake and seeks other
relief.
[19]
With
respect to the Ottawa LRO request, the OPC characterized the complaint as being
one about missing information. The report notes that the LRO from whom
documents were sought had left DND’s employ prior to the request being
received, and that nothing was retained after she left. The OPC stated that the
LRO’s role in such matters is to provide expert advice, guidance and
interpretations to the regional SME – an involvement that was “only advisory
and somewhat remote.” As such, the LRO may maintain a working file of correspondence
for some cases, but does not necessarily do so for each case. Only when the
grievance reaches the final level would the LRO have a file in their
possession, and the grievance in this case was only at the first level. All
correspondence and information would officially be held by the regional labour
relations team, not the LRO, and “[t]his is why the LRO in this case did not
have any documents relevant to the case.” The report notes, however, that those
whom the LRO advised did retain “many emails that were sent to them,” and that
the Applicant received information written by the LRO through other Privacy Act
requests. The report states that “[t]he evidence is clear that a complete
search was performed” and “[t]he evidence also demonstrates that the LRO simply
did not have a file about the complainant because her role in this file was
seen as advisory only.” The report goes on to observe, however:
Notwithstanding the fact that the
LRO’s role may have been rather small, the Privacy Act is clear that information
used as part of an administrative decision making process should be kept for a
minimum of two years. We note that we cannot conclude that the information was
used for an administrative purpose because the information had been destroyed
and it could not be reviewed.
[20]
In
the “Findings” section, the report states with respect to the Ottawa LRO
request:
Given that we cannot see the content of these
emails, we conclude that the requested information did not exist at the time of
the request. This complaint is then deemed not well-founded.
[Emphasis in original]
[21]
In
a section titled “Other,” the report goes on to state that the fact that
information generated by the LRO was retained in files held by those she was
advising “did not obfuscate the need for the LRO to ensure that any information
about the complainant that was used for administrative purposes was kept.” The
report notes that the OPC asked DND to amend its record-keeping practices to
ensure retention of this type of information in the future, and DND agreed to
examine its procedures, and in the meantime to retain emails and electronic
records of departing staff for six months. The report stated that this was not
long enough and requested DND to extend it to two years. It also requested that
DND report back within 30 days to confirm if it had implemented this
recommendation, and if not, to provide an explanation.
DECISION UNDER
REVIEW
[22]
The
decisions under review are those of the Minister’s delegate, the Director,
Access to Information at DND, in response to the Applicant’s access requests:
see Leahy v Canada (Minister of Citizenship and Immigration), 2012 FCA
227 [Leahy] at para 84. As described above, in one case the Director refused
access to certain personal information about the Applicant, and in the other the
Director reported that no such information could be found responsive to the
request. While the Applicant’s complaints to the OPC were a precondition to
filing the current application, and the OPC’s report may inform the Court’s
deliberations, that report is not the decision under review. The named
respondent in this application is and ought to be the Minister.
[23]
Section
41 of the Act states that a party who has been refused access to personal
information “may… apply to the Court for a review of the matter.”
RELIEF SOUGHT
[24]
As
originally filed, the application sought the following forms of relief:
1.
An
order pursuant to section 49 of the Act that the Respondent disclose the
requested records to the Applicant, as required by subsection 12(1) of the Act;
2.
An
order that the Respondent retain all records pertaining to the [Memorandum of
Expectations] received by the Applicant on March 25, 2010 and subsequent
termination of employment on May 31, 2010, until such time as all Court
Proceedings have concluded, notwithstanding the recommendation of the Privacy
Commissioner of Canada and section 7 of the Privacy Regulations,
SOR/83-508;
3.
The
costs involved in this application;
4.
An
order imposing a seven day deadline for full disclosure and a penalty of
$500.00 per day thereafter until full disclosure occurs;
5.
Such
other relief as the Applicant may advise and this Honourable Court may consider
just and equitable in the circumstances.
ISSUES
[25]
The
following issues arise in this matter:
a.
Is
the application moot?
b.
Did
the Minister’s delegate act unlawfully or unreasonably in:
i.
refusing
access to personal information relating to the Applicant on the basis of subsection
22(1)(b) and section 26 of the Act?
ii.
reporting
that no information responsive to the Ottawa LRO request could be found, or failing
to ensure the retention of information that would be responsive to that
request? and
c.
If
the answer to part i. or ii. of issue b. above is yes, what remedies if any is
the Court empowered to grant on this application?
[26]
The
Respondent has also asked the Court to strike this motion on the grounds that,
because the Applicant is now in possession of all of the information he sought,
there is no longer any issue to be litigated.
STANDARD
OF REVIEW
[27]
The
Supreme Court of Canada in Dunsmuir v New Brunswick, 2008 SCC 9 [Dunsmuir]
held that a standard of review analysis need not be conducted in every
instance. Instead, where the standard of review applicable to a particular
question before the court is settled in a satisfactory manner by past
jurisprudence, the reviewing court may adopt that standard of review. Only
where this search proves fruitless, or where the relevant precedents appear to
be inconsistent with new developments in the common law principles of judicial
review, must the reviewing court undertake a consideration of the four factors
comprising the standard of review analysis: Agraira v Canada (Minister of Public
Safety and Emergency Preparedness), 2013 SCC 36 at para 48.
[28]
In
Savard v Canada Post Corporation, 2008 FC 671, Justice Blanchard
conducted a standard of review analysis in light of Dunsmuir, above. He
found at para 17 that the Court’s review under section 41 of the Act is a two stage
process. The first stage, looking at whether the information at issue is
“personal information” or falls within a legal exception to disclosure,
involves review on a standard of correctness (see also Thurlow v Canada (Solicitor General), 2003 FC 1414 at para 28). The second stage, involving the
review of a discretionary decision to withhold information from disclosure, is
to be conducted on a standard of reasonableness. This precedent was followed by
Justice Kelen in Canadian Assn. of Elizabeth Fry Societies v Canada (Minister of Public Safety Canada), 2010 FC 470 at paras 45-46, and endorsed by the
Federal Court of Appeal in Leahy, above, at paras 98-99, and I propose
to follow it here as well. Thus, the question of whether the information at
issue fell within the legal exceptions to disclosure set out in subsection 22(1)(b)
and section 26 of the Act is reviewable on a standard of correctness, while the
discretionary decision of the Minister’s delegate to invoke these exemptions in
refusing to disclose the information is reviewable on a standard of reasonableness.
[29]
When
reviewing a decision on the standard of reasonableness, the analysis will be
concerned with “the existence of justification, transparency and
intelligibility within the decision-making process [and also with] whether the
decision falls within a range of possible, acceptable outcomes which are
defensible in respect of the facts and law.” See Dunsmuir, above, at
para 47, and Canada (Minister of Citizenship and Immigration) v
Khosa, 2009 SCC 12 at para 59. Put another way, the Court should intervene
only if the Decision was unreasonable in the sense that it falls outside the
“range of possible, acceptable outcomes which are defensible in respect of the
facts and law.”
STATUTORY
PROVISIONS
[30]
The
following provisions of the Act are applicable in these proceedings:
Definitions
3.
In this Act,
“administrative
purpose”, in relation to the use of personal information about an individual,
means the use of that information in a decision making process that directly
affects that individual;
[…]
“personal
information” means information about an identifiable individual that is
recorded in any form including, without restricting the generality of the
foregoing,
[…]
(e) the personal
opinions or views of the individual except where they are about another
individual or about a proposal for a grant, an award or a prize to be made to
another individual by a government institution or a part of a government
institution specified in the regulations,
[…]
(g) the views or
opinions of another individual about the individual,
[…]
but,
for the purposes of sections 7, 8 and 26 and section 19 of the Access to
Information Act, does not include
(j) information about
an individual who is or was an officer or employee of a government
institution that relates to the position or functions of the individual
including,
[…]
(v) the personal opinions or
views of the individual given in the course of employment,
[…]
Retention
of personal information used for an administrative purpose
6.
(1) Personal information that has been used by a government institution for
an administrative purpose shall be retained by the institution for such
period of time after it is so used as may be prescribed by regulation in
order to ensure that the individual to whom it relates has a reasonable
opportunity to obtain access to the information.
[…]
Right
of access
12.
(1) Subject to this Act, every individual who is a Canadian citizen or a
permanent resident within the meaning of subsection 2(1) of the Immigration
and Refugee Protection Act has a right to and shall, on request, be given
access to
(a) any personal
information about the individual contained in a personal information bank;
and
(b) any other personal
information about the individual under the control of a government
institution with respect to which the individual is able to provide
sufficiently specific information on the location of the information as to
render it reasonably retrievable by the government institution.
[…]
Findings
and recommendations of Privacy Commissioner
35.
(1) If, on investigating a complaint under this Act in respect of personal
information, the Privacy Commissioner finds that the complaint is
well-founded, the Commissioner shall provide the head of the government
institution that has control of the personal information with a report containing
(a) the findings of the
investigation and any recommendations that the Commissioner considers
appropriate; and
(b) where appropriate,
a request that, within a time specified therein, notice be given to the
Commissioner of any action taken or proposed to be taken to implement the
recommendations contained in the report or reasons why no such action has
been or is proposed to be taken.
(2)
The Privacy Commissioner shall, after investigating a complaint under this
Act, report to the complainant the results of the investigation, but where a
notice has been requested under paragraph (1)(b) no report shall be
made under this subsection until the expiration of the time within which the
notice is to be given to the Commissioner.
[…]
Review
by Federal Court where access refused
41.
Any individual who has been refused access to personal information requested
under subsection 12(1) may, if a complaint has been made to the Privacy
Commissioner in respect of the refusal, apply to the Court for a review of
the matter within forty-five days after the time the results of an
investigation of the complaint by the Privacy Commissioner are reported to
the complainant under subsection 35(2) or within such further time as the
Court may, either before or after the expiration of those forty-five days,
fix or allow.
[…]
Burden
of proof
47.
In any proceedings before the Court arising from an application under section
41, 42 or 43, the burden of establishing that the head of a government
institution is authorized to refuse to disclose personal information
requested under subsection 12(1) or that a file should be included in a
personal information bank designated as an exempt bank under section 18 shall
be on the government institution concerned.
Order
of Court where no authorization to refuse disclosure found
48.
Where the head of a government institution refuses to disclose personal
information requested under subsection 12(1) on the basis of a provision of
this Act not referred to in section 49, the Court shall, if it determines
that the head of the institution is not authorized under this Act to refuse
to disclose the personal information, order the head of the institution to
disclose the personal information, subject to such conditions as the Court
deems appropriate, to the individual who requested access thereto, or shall
make such other order as the Court deems appropriate.
Order
of Court where reasonable grounds of injury not found
49.
Where the head of a government institution refuses to disclose personal information
requested under subsection 12(1) on the basis of section 20 or 21 or
paragraph 22(1)(b) or (c) or 24(a), the Court shall, if
it determines that the head of the institution did not have reasonable
grounds on which to refuse to disclose the personal information, order the
head of the institution to disclose the personal information, subject to such
conditions as the Court deems appropriate, to the individual who requested
access thereto, or shall make such other order as the Court deems appropriate.
|
Définitions
3. Les définitions qui suivent s’appliquent à la présente
loi.
« fins administratives » Destination de l’usage de
renseignements personnels concernant un individu dans le cadre d’une décision
le touchant directement.
[…]
« renseignements personnels » Les renseignements, quels
que soient leur forme et leur support, concernant un individu identifiable,
notamment :
[…]
e) ses opinions ou ses idées personnelles, à l’exclusion de
celles qui portent sur un autre individu ou sur une proposition de
subvention, de récompense ou de prix à octroyer à un autre individu par une
institution fédérale, ou subdivision de celle-ci visée par règlement;
[…]
g) les idées ou opinions d’autrui sur lui;
[…]
toutefois, il demeure entendu que, pour l’application des
articles 7, 8 et 26, et de l’article 19 de la Loi sur l’accès à
l’information, les renseignements personnels ne comprennent pas les
renseignements concernant :
j) un cadre ou employé, actuel ou ancien, d’une institution
fédérale et portant sur son poste ou ses fonctions, notamment :
[…]
(v) les
idées et opinions personnelles qu’il a exprimées au cours de son emploi;
[…]
Conservation des renseignements personnels utilisés à des
fins administratives
6. (1) Les renseignements personnels utilisés par une
institution fédérale à des fins administratives doivent être conservés après
usage par l’institution pendant une période, déterminée par règlement,
suffisamment longue pour permettre à l’individu qu’ils concernent d’exercer
son droit d’accès à ces renseignements.
[…]
Droit d’accès
12. (1) Sous réserve des autres dispositions de la
présente loi, tout citoyen canadien et tout résident permanent au sens du
paragraphe 2(1) de la Loi sur l’immigration et la protection des réfugiés
ont le droit de se faire communiquer sur demande :
a) les renseignements personnels le concernant et versés
dans un fichier de renseignements personnels;
b) les autres renseignements personnels le concernant et
relevant d’une institution fédérale, dans la mesure où il peut fournir sur
leur localisation des indications suffisamment précises pour que
l’institution fédérale puisse les retrouver sans problèmes sérieux.
[…]
Conclusions et recommandations du Commissaire à la
protection de la vie privée
35. (1) Dans les cas où il conclut au bien-fondé d’une
plainte portant sur des renseignements personnels, le Commissaire à la
protection de la vie privée adresse au responsable de l’institution fédérale
de qui relèvent les renseignements personnels un rapport où :
a) il présente les conclusions de son enquête ainsi que les
recommandations qu’il juge indiquées;
b) il demande, s’il le juge à propos, au responsable de lui
donner avis, dans un délai déterminé, soit des mesures prises ou envisagées
pour la mise en oeuvre de ses recommandations, soit des motifs invoqués pour
ne pas y donner suite.
(2) Le Commissaire à la protection de la vie privée rend
compte au plaignant des conclusions de son enquête; toutefois, dans les cas
prévus à l’alinéa (1)b), le Commissaire à la protection de la vie
privée ne peut faire son compte rendu qu’après l’expiration du délai imparti
au responsable de l’institution fédérale.
[…]
Révision par la Cour fédérale dans les cas de refus de
communication
41. L’individu qui s’est vu refuser communication de
renseignements personnels demandés en vertu du paragraphe 12(1) et qui a
déposé ou fait déposer une plainte à ce sujet devant le Commissaire à la
protection de la vie privée peut, dans un délai de quarante-cinq jours
suivant le compte rendu du Commissaire prévu au paragraphe 35(2), exercer un
recours en révision de la décision de refus devant la Cour. La Cour peut,
avant ou après l’expiration du délai, le proroger ou en autoriser la
prorogation.
[…]
Charge de la preuve
47. Dans les procédures découlant des recours prévus aux
articles 41, 42 ou 43, la charge d’établir le bien-fondé du refus de
communication de renseignements personnels ou le bien-fondé du versement de
certains dossiers dans un fichier inconsultable classé comme tel en vertu de
l’article 18 incombe à l’institution fédérale concernée.
Ordonnance de la Cour dans les cas où le refus n’est pas
autorisé
48. La Cour, dans les cas où elle conclut au bon droit de
l’individu qui a exercé un recours en révision d’une décision de refus de communication
de renseignements personnels fondée sur des dispositions de la présente loi
autres que celles mentionnées à l’article 49, ordonne, aux conditions qu’elle
juge indiquées, au responsable de l’institution fédérale dont relèvent les
renseignements d’en donner communication à l’individu; la Cour rend une autre
ordonnance si elle l’estime indiqué.
Ordonnance de la Cour dans les cas où le préjudice n’est
pas démontré
49. Dans les cas où le refus de communication des
renseignements personnels s’appuyait sur les articles 20 ou 21 ou sur les
alinéas 22(1)b) ou c) ou 24a), la Cour, si elle conclut
que le refus n’était pas fondé sur des motifs raisonnables, ordonne, aux
conditions qu’elle juge indiquées, au responsable de l’institution fédérale
dont relèvent les renseignements d’en donner communication à l’individu qui
avait fait la demande; la Cour rend une autre ordonnance si elle l’estime
indiqué.
|
[31]
The
following provisions of the Privacy Regulations, SOR/83-508 are
applicable in these proceedings:
4.
(1) Personal information concerning an individual that has been used by a
government institution for an administrative purpose shall be retained by the
institution
(a) for at least two
years following the last time the personal information was used for an administrative
purpose unless the individual consents to its disposal; and
(b) where a request for
access to the information has been received, until such time as the
individual has had the opportunity to exercise all his rights under the Act.
[…]
|
4. (1) Les renseignements personnels utilisés par une
institution fédérale à des fins administratives doivent être conservés par
cette institution :
a) pendant au moins deux ans après la dernière fois où ces
renseignements ont été utilisés à des fins administratives, à moins que
l’individu qu’ils concernent ne consente à leur retrait du fichier; et
b) dans les cas où une demande d’accès à ces renseignements
a été reçue, jusqu’à ce que son auteur ait eu la possibilité d’exercer tous
ses droits en vertu de la Loi.
[…]
|
ARGUMENT
Applicant
Substantive
Merits of the Application
[32]
The
Applicant argues that the purpose of access to information and privacy
legislation must be considered in applying the provisions of the Act: Dagg v
Canada (Minister of Finance), [1997] 2 S.C.R. 403. As such, the exemptions
from disclosure provided for in the Act must be narrowly construed. He cites Lavigne
v Canada (Office of the Commissioner of Official Languages), 2002 SCC 53 [Lavigne]
on this point:
24 The Privacy Act is also fundamental
in the Canadian legal system. It has two major objectives. Its aims are,
first, to protect personal information held by government institutions, and
second, to provide individuals with a right of access to personal information
about themselves (s. 2)…
[…]
30 Given that one of the
objectives of the Privacy Act is to provide individuals with access to
personal information about themselves, the courts have generally interpreted
the exceptions to the right of access narrowly...
[33]
In
the case of the exception to disclosure set out in subsection 22(1)(b)
of the Act, non-disclosure can only be justified where the government
organization holding the information can show a clear and direct link between
the disclosure sought and the injury that is alleged. Again, the Applicant
cites Lavigne, above:
58 The non-disclosure of personal information
provided in s. 22(1)(b) is authorized only where disclosure “could
reasonably be expected” to be injurious to investigations... There must be a
clear and direct connection between the disclosure of specific information and
the injury that is alleged. The sole objective of non-disclosure must not be
to facilitate the work of the body in question; there must be professional
experience that justifies non-disclosure. Confidentiality of personal
information must only be protected where justified by the facts and its purpose
must be to enhance compliance with the law. A refusal to ensure confidentiality
may sometimes create difficulties for the investigators, but may also promote
frankness and protect the integrity of the investigation process...
[34]
The
Applicant argues that promises of confidentiality to interviewees, speculative
harm, or the possible “chilling effect” disclosure might have on future
investigations are not valid grounds for refusing disclosure: Canada (Information Commissioner) v Canada (Minister of Citizenship and Immigration), 2002 FCA 270 [Information Commissioner v MCI]. He cites Justice Richard’s observation in Canada (Information Commissioner) v Canada (Chairperson, Immigration and Refugee Board),
order of 24 December 1997 in matter T-908-97:
[45] Where the harm foreseen
by release of the records sought is one about which there can only be mere
speculation or mere possibility of harm, the standard is not met. It must have
an impact on a particular investigation, where it has been undertaken or is
about to be undertaken. One cannot refuse to disclose information under
paragraph 16(1)(c) of the Access to Information Act or paragraph
22(1)(b) of the Privacy Act on the basis that to disclose would
have a chilling effect on possible future investigations.
[35]
With
respect to the Respondent’s argument that opinions expressed by others within
DND should be protected from disclosure under section 26 as the personal information
of the speaker, the Applicant points to the Court of Appeal’s finding in Information Commissioner v MCI that “the personal opinions of an individual (or
interviewee) are his ‘personal opinion’ except when they are about
another individual [the Applicant] in which case paragraph 3(g) provides that
they become the ‘personal information’ of [the Applicant],” and that the
identity of the speaker is protected under paragraph 3(h) only when the
opinions concern a proposal for a grant, award or prize: Information
Commissioner v MCI, above, at paras 23-24. The Court of Appeal in that case
weighed the private interest of the opinion-holder in not having their opinions
disclosed against the private interest of the requester in accessing personal
information about himself, and concluded as follows:
[30] The private interest of
the interviewees is in hiding the fact that they participated in the inquiry
and keeping confidential conversations they had with an investigator…
[31] This private interest
is minimal. The fact that the interviewees participated in the inquiry has, in
itself, little significance and, to the extent that they can justify the views
they expressed, they should not fear the consequences of the disclosure,
although, obviously, there may be some. To the extent that they cannot justify
their views, they might have reason to fear. The fear, however, is caused not
by the disclosure but by the fact that the views were expressed in the first
place and that, perhaps, they were not justifiable.
[…]
[33] The private interest of
[the Applicant], on the other hand, is significant… Surely, he must be given
the opportunity to know what was said, and by whom, against him, if only to
exercise his right under subsection 12(2) of the Privacy Act to clear his name
in the Department's archives.
[34] The public interest in
the disclosure is to ensure fairness in the conduct of administrative
inquiries. Whatever the rules of procedural propriety applicable in a given
case, fairness will generally require that witnesses not be given a blank
cheque and that persons against whom unfavourable views are expressed be given
the opportunity to be informed of such views, to challenge their accuracy and
to correct them if need be.
[36]
The
Applicant argues that no explanation for withholding information under subsection 22(1)(b)
was provided, but only a conclusion, and that this is contrary to the Court’s
guidance in Kaiser v Canada (Minister of National Revenue) (1995), 95 DTC
5416, [1995] FCJ No 926 (FCTD). There, Justice Rothstein noted that the
Act places the onus on the government to justify non-disclosure, and held that a
Minister or their delegate must provide explanations that “clearly demonstrate
a linkage between disclosure and the harm alleged so as to justify confidentiality.”
Justice Rothstein continued (at para 3):
[A]n explanation such as 'disclosure of this
information would prejudice the integrity of the investigation and therefore be
injurious to the enforcement of the Income Tax Act' is insufficient.
That is not an explanation but only a conclusion. Indeed, there may be reasons
why disclosure would prejudice the integrity of an investigation, but an
explanation has to be given as to why that is so. No such explanation has been
given. The Minister has not satisfied the onus upon him of demonstrating that
the confidentiality which he seeks is necessary because disclosure could
reasonably be expected to be injurious to the enforcement of the Income Tax
Act or of any investigation under the Income Tax Act or for any other
reason referred to in paragraph 22(1)(b) of the Privacy Act.
[37]
The
Applicant further argues that the Respondent cannot alter its position as to the
reasons for non-disclosure after the notice of the decision not to disclose is
given: Ternette v Canada (Solicitor General), [1992] 2 FC 75 (TD); Davidson
v Canada (Solicitor General), [1987] 3 FC 15 (TD), aff’d [1989] 2 FC 341
(CA).
[38]
The
Applicant also argues that his rights to a fair process are implicated in this
matter. This argument appears to relate both to the impact of the
non-disclosure on the grievance process and to the manner in which the OPC’s
investigation and report were completed. The Applicant says that his right to a
fair hearing in accordance with the principles of fundamental justice, as set
out in subsection 2(e) of the Canadian Bill of Rights, SC 1960, c 44
(see Duke v The Queen, [1972] S.C.R. 917) was infringed. The rules of natural
justice and procedural fairness provide that an individual subject to an
administrative process is entitled to know the case against him (R v
H, [1986] 2 FC 71 at para 12 (FCTD); Gough v Canada (National Parole
Board), [1991] 2 FC 117 (FCTD); Gray v Ontario (Director, Disability
Support Program) (2002), 212 DLR (4th) 353 at 364 (Ont CA)), and
to have an opportunity to respond by presenting their case fully and fairly: Nicholson
v Haldimand-Norfolk Regional Police Commissioners, [1979] 1 S.C.R. 311; Baker
v Canada (Minister of Citizenship and Immigration), [1999] 2 S.C.R. 817. These
concerns are heightened when the ability to continue in one’s employment or
profession is at stake: Megens v Ontario Racing Commission (2003), 64 OR
(3rd) 142 (Div Ct); Kane v University of British Columbia,
[1980] 1 S.C.R. 1105. The Applicant says the non-disclosures at issue here
prevented him from fully understanding and responding to the case against him
in the grievance process.
[39]
In
addition, the Applicant argues that his procedural fairness rights have been
frustrated by the Respondent’s failure to properly retain the personal information
to which he sought access through the Ottawa LRO request, as required by section
6 of the Act.
[40]
The
Applicant argues that the OPC failed in its responsibility to uphold these
rights through its investigation and report, and asks this Court to overturn
the findings of that report that his complaints were, respectively,
“well-founded and resolved” and “not well-founded”.
Respondent
Mootness of the
Application
[41]
The
Respondent has brought a motion to strike this application on the basis that it
is now moot, given that all of the information at issue is now in the hands of
the Applicant. The Respondent argues that the application was brought under section
41 of the Act, that this is the only grant of jurisdiction to the Court under
the Act, and that anything the Court might order under that provision has now
already been done. A refusal of access is a precondition to an application
under section 41 (Wheaton v Canada Post Corp, [2000] FCJ No 1127 (FCTD)
at para 16), and the case law is clear that once the information has been
provided, there is no other remedy that the Court can provide: Connolly v
Canada Post Corp (2000), 197 FTR 161, [2000] FCJ No 1883 (FCTD) [Connolly]
at paras 8, 12 (per Justice MacKay), aff’d 2002 FCA 50; Galipeau v Canada
(Attorney General), 2003 FCA 223 [Galipeau] at para 4; Lavigne v
Canada (Canadian Human Rights Commission), 2011 FC 290 at para 14 [Lavigne
2011]. Since the Court can only order disclosure, and disclosure has
already been made, the application is moot: Borowski v Canada (Attorney General), [1989] 1 S.C.R. 342 at para 15 [Borowski].
Substantive
Merits of the Application
[42]
The
Respondent says that the sole issue to be addressed is whether the Respondent
properly and fully responded to the Applicant’s two requests for access to
personal information, and that the Minister’s responses were indeed proper.
[43]
With
respect to the Ottawa LRO request, the Respondent argues that the OPC concurred
with the Respondent’s conclusion that no responsive documents could be located,
and the Applicant has failed to adduce any evidence to suggest that the OPC
erred in this finding.
[44]
With
respect to the Toronto SME request, the Respondent argues that the exemptions
in subsection 22(1)(b) and section 26 were both properly invoked. Under
s. 49, the Court may order that information withheld under subsection 22(1)(b)
be disclosed only if the refusal was not rooted in reasonable grounds. Furthermore,
the word “investigation” in subsection 22(1)(b) is to be read broadly: Lavigne,
above, at para 54; see also Maydak v Canada (Solicitor General),
2005 FCA 186 at paras 12-15.
[45]
The
Respondent argues that the requirement of injury to an investigation, which is
central to subsection 22(1)(b), is met if the information to be
protected is somehow confidential: Lavigne, above, at para 58. The fact
that the information redacted here was considered to be confidential by the
investigators writing the Third Level Grievance Report and the cover note is
evidenced by the provisional and open nature of their comments. Requiring that
this information be shared with the Applicant would thus prove injurious to the
investigation, and withholding it was reasonable since the investigation was
ongoing. The release of the information may well have affected the efficacy and
continued viability of the investigation.
[46]
The
Respondent says the redactions at pages 6 and 14 of the disclosure package
(which contain identical passages) relate to internal background analysis
concerning the Applicant’s Third Level Grievance that was not meant – at least
in this form – for sharing. Disseminating it beyond the limited intended
audience would curtail the opportunity for internal analysis of the grievance
in advance of issuing a formal response, and could therefore lead investigators
to be less frank in their assessment of the case. Likewise, disclosing the
material redacted at pages 8 and 29 of the package would force the Respondent
to reveal strategy and related information that was intended for internal
consumption only. This might significantly restrict the Respondent’s ability to
plan and execute its grievance response.
[47]
The
Respondent argues that ordering disclosure could also prompt the Applicant to
challenge one or more of the facts stated, or to request additional documents
or particulars, all of which could complicate, slow or threaten the ongoing
investigation.
[48]
The
Respondent says that disclosing the redacted information could also result in
further difficulties including but not limited to:
a.
Impacting
upon the possibility of settlement;
b.
Impacting
upon the possibility of referral to adjudication;
c.
Impacting
the types and effectiveness of other recourse mechanisms available to the
parties;
d.
Placing
the Applicant at an advantage with respect to this or other attempts to address
the issues raised in the grievance; and
e.
Creating
false expectations on the part of the Applicant insofar as such preliminary
analysis and recommendations may not in the end be adopted by the decision
maker.
[49]
With
respect to the information redacted under section 26 of the Act (at pp. 4 and
12 of the disclosure package), this material concerns personal views expressed
by third parties, and was therefore exempt from disclosure under section 26.
[50]
The
Applicant was in no way denied procedural fairness at any step of his efforts
to obtain information under the Act. Rather, the Respondent was careful to
apprise him of all relevant issues and to respect his rights. All available
materials responsive to the requests were provided to the Applicant, all
redactions were justified in law, and at no time was information withheld in
the absence of a legitimate explanation, as confirmed by the OPC. Every effort
was made to conform with both the letter and spirit of the Act in responding to
the two requests.
ANALYSIS
[51]
By
the time this application came on for review before me on September 30, 2013,
events had overtaken the original grounds for bringing the application. In
effect, Mr. Frezza has received the information he was originally seeking under
his section 41 application, and he readily conceded that his application was
moot.
[52]
Mr.
Frezza’s continuing concern is that his requests for information should never
have been refused in the first place, and he wants the Court to review the
delay and resistance involved in releasing the information with a view to
assisting other Canadians who seek information under the Act. He concedes
mootness but he requests that the Court nevertheless go on to examine the
issues involved and provide declaratory relief by using the principles
established in Borowski, above.
[53]
While
the Court understands Mr. Frezza’s frustrations and his continuing concerns
about how requests for information are handled under the Act, there are several
reasons why the Court cannot grant him the modified relief that he now seeks.
[54]
First
of all, this new issue and request for declaratory relief was not a part of Mr.
Frezza’s original application. The specific relief requested there only made reference
to the disclosure he sought under the Act. Mr. Frezza attempted to amend his
application by a motion that came before Prothonotary Aalto and was denied.
[55]
Hence,
the only application before me is the original one that does not raise mootness
and does not request that the Court go on to consider the general implications
of Mr. Frezza’s experiences and grant declaratory relief.
[56]
Secondly,
I think the jurisprudence is clear that the Court has a narrow jurisdiction
when it comes to section 41 applications and the relief it can provide. As the
Respondent points out, there is a long line of cases in this Court and the
Federal Court of Appeal which have interpreted section 41 of the Act and its
effect. The underlying principle of these cases is that once the information
has been provided, then there is no other remedy for the Court to provide.
Apart from the disclosure of documents which Mr. Frezza has now received, Mr.
Frezza is seeking relief that this Court does not have the jurisdiction to grant.
[57]
In
Connolly, above, the Justice MacKay considered the implications of
section 41 under the Act. He noted as follows:
8 That section must be read together which ss.
48 and 49 which set out the authority of the Court to act where it finds that
access to requested personal information has been wrongfully refused. Those
provisions limit the Court's authority to ordering that there be access where
that has been refused contrary to the Act.
…
12
In sum, since the applicant has received the information he requested to which
he was entitled, and that circumstance existed at the time of his application
for review under the Privacy Act, despite the advice of the Privacy
Commissioner of Canada, I find the Court has no remedy to provide to the
applicant in regard to delay by the respondents in finally according him
access to personal information under the Act.
[Emphasis
added]
Justice MacKay’s decision was
upheld on appeal. Similarly, the Federal Court of Appeal in Galipeau, above,
held as follows:
5
In any event, the power to intervene that is given to the Court in section 48
of the Act is in sequence with the remedy provided in section 41. It is
limited to ordering disclosure of information that has been requested.
[Emphasis
added]
[58]
More
recently, in Lavigne 2011, above, the Court states at paras 13 to 14
that declarations and damages cannot be awarded under section 41:
14 In his application, Mr Lavigne seeks a
declaration that Connelly should not be followed and that damages can be
awarded pursuant to s. 41 of the Privacy Act. I do not think that it is
open for this Court to make such a declaration. Not only has the decision
reached in Connelly been upheld by the Court of Appeal, but it has repeatedly
been followed by this Court: see, for example, Keita v Canada (Minister of Citizenship and Immigration), 2004 FC 626, at para 12; Murdoch v Royal
Canadian Mounted Police, 2005 FC 420. In this last decision, Mr. Justice
Noël commented:
22. Nor
is the Federal Court able to award any further remedies in a case such as the
one at bar. As noted above, the Federal Court's jurisdiction to review
decisions of the Privacy Commissioner is found in s. 41 of the Privacy Act
for those cases where access to personal information requested under s. 12
has been refused and s. 18.1(3) of the Federal Courts Act. In
addition to this, the power of the Federal Court to grant a remedy in such a
situation is largely restricted to those which the Privacy Commissioner itself
could order, i.e., the ordered disclosure of non-disclosed documents (see ss.
48-50 of the Privacy Act and s. 18.1(4) of the Federal Courts Act).
Here, no such information has remained undisclosed, and so this remedy would
not be appropriate.
[Emphasis added]
[59]
The
result of these cases is that if disclosure has been made, then the Applicant
is without a remedy under section 41 of the Act. This Court has no power to
provide any remedy with respect to the relief that the Applicant, Mr. Frezza,
is now seeking.
[60]
Thirdly,
I do not think this is the kind of case that, given the agreement between the
parties that the application is moot, warrants further consideration and relief
from the Court. The Applicant’s experiences in seeking information under the
Act are specific to him.
[61]
The
Supreme Court of Canada set out the approach to be followed in determining
whether the Court should decide a matter despite the fact that it has become
moot in Borowski, above. The general practice is that the Court will not
decide such a case, but the Court has discretion to depart from the usual
practice and decide a moot issue if the circumstances warrant: Borowski,
above, at paras 15-16 and 30. While this is a discretionary decision, it is to
be made with due regard for established principles: Borowski, above, at
para 29. The Court is guided by the three main factors set out in Borowski
(though the Supreme Court made it clear that this is not an exhaustive list):
a. The
continued existence of an adversarial context;
b. Concern
for judicial economy; and
c. Concern
for the proper role of the judiciary not to intrude on the law in making
function of the legislative branch.
[62]
The
analysis of these factors is contextual in nature. All three factors need not
be present, but each needs to be considered (Borowski at para 42).
[63]
In
this case, I do not have any concerns about the third factor, which the Supreme
Court related to the broader concept of “justiciability” as well as the need to
be sensitive to whether the Court is departing from its traditional role and
whether judicial intervention would be effective in the circumstances: see Borowski,
above, at paras 40-41 and 47. I have no doubt that, in a proper case, the legal
questions that arise in this matter are proper questions for the Court to
decide.
[64]
Rather,
my concerns relate to the first and second factors. The first relates to the
important role of the adversarial model in ensuring the Court has a full and
complete record upon which to decide the legal questions at issue, and to set
the factual context and parameters for those legal determinations. While the
parties, as in Borowski, above, argued their positions vigorously as
though a live controversy still existed, I do have concerns about gaps and
weaknesses in the record before me. As such, I am not convinced that this is a
proper case for the Court to answer legal questions that it does not need to
answer to settle a live controversy between the parties. The Federal Court of
Appeal in Leahy, above, faced with a record on a section 41 application
that did not provide a sufficient basis for determining whether exemptions from
disclosure had been properly claimed, found that it could only refer the matter
back to be decided by a different decision maker within the institution that
refused disclosure, despite the fact that the usual remedy in a section 41 case
is an order for disclosure: see Leahy, above, at paras 100 and 146. Such
a finding would obviously serve no purpose here, where the information has
already been disclosed.
[65]
A
related concern is judicial economy, which weighs against deciding a moot issue
except “if the special circumstances of the case make it worthwhile to apply
scarce judicial resources to resolve it”: Borowski, above, at para 34.
The Supreme Court gave some examples of when this might be the case, such as:
•
Where
“the court’s decision will have some practical effect on the rights of the
parties notwithstanding that it will not have the effect of determining the
controversy which gave rise to the action”: Borowski, above, at para 35;
•
Where
the issues that have become moot are of a recurring and brief duration, such
that declining to answer them on the basis of mootness might prevent their
being determined at all by the courts: Borowski, above, at para 36; and
•
Where
there is an issue of public importance that needs to be resolved, and a social
cost associated with leaving the matter undecided: Borowski, above, at
paras 38-39.
[66]
I
do not think any of these justifications is present in this case. It has not
been demonstrated that deciding the legal issues that arise here will have any
practical or “collateral” consequences for the rights of the parties. With
respect to the second example, the Supreme Court observed that the mere fact of
possible recurrence is not sufficient, and “[i]t is preferable to wait and
determine the point in a genuine adversarial context unless the circumstances
suggest that the dispute will have always disappeared before it is ultimately
resolved”: Borowski, above, at para 36. It seems quite likely that there
will be cases where the refusal to release information based on the exceptions
cited by the Respondent here will persist up to the point of the judicial review
hearing, thus providing an opportunity to determine the relevant legal
questions in the context of a live controversy. While there may be a public
interest in having these legal questions adjudicated, and some social cost in
delaying clarification on some points, I find that this is outweighed by the
benefits of having the legal questions decided in the context of a live
controversy and by my concerns regarding the strength and completeness of the
record before me. In addition, as noted above, the Applicant’s experiences and
circumstances are specific to him, and any legal findings I might make here
would be limited to those circumstances. I therefore decline to exercise my
jurisdiction to decide the matter despite its mootness.
[67]
In
conjunction with this application, and given that the Applicant has received
the information he was seeking, the Respondent has moved that the application
be struck on the basis that it is plain and obvious that it cannot succeed.
Given the Applicant’s concession on mootness and my conclusions against
considering further relief, I think that the Respondent has established a case
for striking in accordance with the criteria set out in David Bull
Laboratories (Canada) Inc. v Pharmacid Inc., [1995] 1 FC 588. However, the
practical result is the same whether the application is dismissed for mootness
or struck because it is plain and obvious that it cannot succeed.
[68]
The
parties agree that the only other outstanding matter between them is the issue
of costs and they have both made written submissions on costs.
[69]
The
Respondent points out that the Applicant has continued with this application
even after he received the information in question and it was obvious that the
relief he sought was no longer available. He was offered the opportunity to
discontinue on a no-cost basis three times, which he refused.
[70]
The
Applicant says that he continued because, notwithstanding the fact he had
received the information he sought, he felt he was providing a service to
Canadians by attempting to have the Court review general practices of
resistance and insufficient reasons on the part of the department refusing to
disclose and the Office of the Privacy Commissioner.
[71]
My
review of the record reveals that, as a self-represented litigant, the
Applicant was, perhaps, somewhat naïve in assuming that, given the nature of a
section 41 application, the Court could engage in a more general assessment of
the practices of the Office of the Privacy Commissioner with a view to
alleviating some of the frustrations he has experienced. So I see nothing
malicious or vexatious in the Applicant wanting to place this issue before the
Court, even though it is the Respondent who has been ultimately successful. I
do not think that people in the position of the Applicant should be discouraged
from raising genuine complaints and bringing them before the Court by imposing
substantial cost awards against them.
[72]
At
the same time, I do not think that the Applicant should have his costs because
the Respondent did explain the mootness issue to him and he was offered the
opportunity to withdraw on a cost-free basis. There has to be some
encouragement to self-represented applicants to examine the issues and the
jurisprudence carefully before they put the Respondent to the trouble of
defending what has in this has case become a fairly obvious case of mootness.
[73]
The
Respondent is claiming costs in the amount of $5,476.61. For reasons given
above, I think an amount fixed at $1,500.00 would be appropriate in the
circumstances.
JUDGMENT
THIS
COURT’S JUDGMENT is that the application is dismissed with costs
to the Respondent fixed at $1,500.00.
“James Russell”