Departmental performance report 2012–2013
Disclaimer
We do not guarantee the accuracy of this copy of the CRA website.
Scraped Page Content
Departmental performance report 2012–2013
Table of contents
A message from the commissioner of revenue and chief executive officer
Section 1: Organizational overview
- Raison d'être
- Responsibilities
- Strategic outcomes and program alignment architecture
- Organizational priorities
- Risk analysis
- Summary of performance
- Expenditure profile
- Estimates by vote
- Contribution to the federal sustainable development strategy
Section 2: Our programs
- Assessment of returns and payment processing
- Taxpayer and business assistance
- Reporting compliance
- Accounts receivable and returns compliance
- Appeals
- Benefit programs
- Internal services
Section 3: Supplementary information
- Financial statements highlights
- List of supplementary information tables
- Tax expenditures and evaluations report
Section 4: Other items of interest
- Organizational structure
- Benefit programs and benefit-related services delivered by the Canada Revenue Agency
- Service standards
- End notes
- Organizational contact information
Supplementary information tables
- Date modified:
- 2013-11-05