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Departmental Performance Report

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http://www.cra-arc.gc.ca/gncy/prfrmnc_rprts/2011-2012/menu-eng.html

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Departmental Performance Report

Table of Contents

Minister's message

Message from the Commissioner and Chief Executive Officer

Section I: Organizational overview

Responsibilities

Strategic outcomes and program activity architecture

Organizational priorities

Summary of performance

Expenditure profile

Estimates by vote

Section II: Analysis of program activities by strategic outcome

Program activity 1: Taxpayers and business assistance

Program activity 2: Assessment of returns and payment processing

Program activity 3: Accounts receivable and returns compliance

Program activity 4: Reporting compliance

Program activity 5: Appeals

Program activity 6: Benefit programs

Program activity 7: Internal services

Changes to government structure

Economic Action Plan initiatives

Section III: Supplementary information

Financial performance information – parliamentary appropriations

Financial highlights

List of supplementary information tables

Section IV: Other items of interest

Date modified:: 2012-11-08