Foreword by the Chair and past Chair

As part of the CRA’s unique governance structure, the Board of Management continues to play an important oversight role in the development of the Agency’s long-term strategy.

In 2008-2009, the Board placed much focus on the continued evolution of the Board of Management Oversight Framework (BoMOF), which now includes management measures and results to annually assess the effectiveness of the CRA’s management processes. This tool is a key component of the CRA’s governance regime and one that complements the Treasury Board Secretariat’s Management Accountability Framework. The Board is proud to report that the BoMOF performance assessment of the CRA for 2008-2009 revealed very positive results. A few areas for improvement were identified and will be monitored in the coming year.

In my role as Director during the period covered by this Report and as past Chair, on behalf of the CRA Board of Management, I am pleased to recommend the 2008-2009 Annual Report to the Minister of National Revenue for tabling in Parliament.

The Board bid a fond farewell to Ms. Connie Roveto, whose term as Chair of the Board expired in March 2009. During her tenure as Chair, Ms. Roveto fostered innovation in the Board’s approach to delivering its strategic guidance and fiduciary responsibilities, through her knowledge of, and emphasis on, best practices in governance. Two other significant departures were Professor Howard Leeson, who had very ably served since 2003 and Stephen Rudin, who was one of the original members of the Board; their expertise will be missed. Meanwhile, we welcomed two new members: Fauzia Lalani, a federal nominee; and Norman Halldorson, who was nominated by the Province of Saskatchewan.

In August 2009, the Honourable Jean-Pierre Blackburn, Minister of National Revenue, announced the appointment of Ms. Susan J. McArthur as the new Chair of the CRA Board of Manager.

As newly appointed Chair, I look forward to working with the Board and the CRA’s management team. I am confident that the Board's continued contribution will help the CRA pursue its vision of becoming the model for trusted tax and benefit administration, providing unparalleled service and value to its clients, and offering its employees outstanding career opportunities.

Date modified:

2009-11-05