CRA Annual Report to Parliament 2006-2007

Source URL

http://www.cra-arc.gc.ca/gncy/nnnl/2006-2007/prfrmnc-e/cvr_rslts_hlghts-eng.html

Disclaimer

We do not guarantee the accuracy of this copy of the CRA website.

Scraped Page Content

Highlights

The CRA is committed to being accountable to Canadians about how well it administers Canada’s tax and social benefit programs. We do this by setting meaningful performance goals and objectively measuring results as a way to drive continuous improvement in our program activities. As shown in the chart below, in 2006-2007, we continued to achieve the majority of the expected results that we established for our Tax Services and Benefit Programs strategic outcomes. We also identified some areas where results fell short of our expectations.


Notable Successes
  • More than 90% of individuals, employers, and GST/HST registrants continued to file tax returns on time.
  • More than 90% of individuals paid their taxes on time.
  • We sustained strong performance in issuing more than 99% of almost 86 million payments on time under the Canada Child Tax Benefit program, the GST/HST credit program, and related provincial and territorial benefit and credit programs.
  • We leveraged our federal delivery infrastructure to administer 72 benefit programs and services for provinces, territories, and other government departments, up from 67 last year.
  • Our programs to address non-compliance with reporting obligations identified a total dollar value of almost $13 billion, a 21% increase from 2005-2006.
  • We earned an A grade for “ideal compliance” under the Access to Information Act and the Privacy Act for responding within legislated timeframes.
  • We received two gold, two silver, and one bronze Government Technology Exhibition and Conference awards for information technology achievements.
  • The Treasury Board of Canada Secretariat and the Privy Council Office awarded the CRA Government On-line Teams with an Award of Excellence.
  • In support of our sustainable development priority, we lowered our paper consumption by 10% over 2005-2006, increased our purchases of greener products by about 30%, and significantly exceeded our solid waste diversion target.


Areas for Improvement
  • Total tax debt grew from $18.5 billion to $20 billion.
  • Our estimate of timely filing by taxable corporations increased slightly from last year (86.4%), but remained below our 90% target.
  • The rate of timely payments by taxable corporations declined to 85.4% from 88.7% in the previous year while timely payments of source deductions by employers declined from 88.7% to 87.7% in 2006-2007.
  • Levels of identified non-compliance by individuals with deductions and credits not subject to third-party reporting decreased slightly, but remained high (14.7%).

Priorities to Achieve Improved Results

The CRA identifies areas where improvements are required, and addresses them through various strategies and initiatives. In pursuing improved results, the CRA balances its efforts to deliver changes with the requirement to maintain the integrity of our current program delivery systems. Key improvement priorities include the following activities:

  • We will continue to focus on addressing the growth of our tax debt and to implement strategies that will eventually reduce our inventory of receivables.
  • We will continue to investigate the impact of certain trends, such as the decrease in timely filing by taxable corporations, the decline in the timely remittance of payments by taxable corporations and in the remittance of employer deductions, and the decrease in accuracy of claims by individuals with deductions and credits not subject to third-party reporting. Strategies will be established to raise compliance rates to targeted levels in these three areas.



Date modified:
2007-11-01