CRA Annual Report to Parliament 2005-2006

Disclaimer

We do not guarantee the accuracy of this copy of the CRA website.

Scraped Page Content

Unaudited Supplementary Financial Information

Financial Performance Tables

Table 7.3 b) Access to Information Processing Fees

A. External Fee
Access to Information Processing Fees
Service Standard 1
Processing time of 30 calendar days for the Access to Information Act, with no time limit for the extension period.
CRA's internal processing standard is 90%, which is the equivalent of a Grade “B” on the rating scale of the Information Commissioner of Canada.
Performance Result1
96.53% of the requests made under the Access to Information Act we're processed within the legislative timeframe.
Based on the rating scale of the Information Commissioner of Canada, we received an “A” for our performance for the April 1 to November 30, 2005 period.
Stakeholder Consultation
The service standard is established by the Access to Information Act and the Access to Information Regulations. Consultations with stakeholders we're undertaken for amendments done in 1986 and 1992.
B. Other Information:
It is the Canada Revenue Agency's practice to waive Reproduction fees where the total owing per request is less than $25.
1 Note:
As established pursuant to the Policy on Service Standards for External Fees:
  • Service standards may not have received Parliamentary review;
  • Service standards may not respect all performance standard establishment requirements under the User Fees Act (UFA) (e.g., international comparison; independent complaint address);
  • Performance results are not legally subject to UFA section 5.1 regarding fee reduction for failed performance.


Unaudited

Date modified:
2006-11-23