Rating Our Performance
We assess our performance at three levels: measuring our two strategic outcomes—Compliance and Innovation; our six expected outcomes; and 25 individual anticipated results across our five business lines, using the following rating scheme:
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Met
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Our performance met our expectations
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Good
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Performance rating based on management judgement supported by an appropriate level of accurate information (including management estimates) obtained from reliable sources or methods
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Mostly met
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Our performance met most of our expectations
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Reasonable
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Performance rating based on management judgement supported, in most cases, by an appropriate level of accurate information (including management estimates) obtained from reliable sources or methods
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Not met
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Our performance did not meet most or key expectations
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Weak
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Significant gaps in robustness of performance information; performance rating based on management judgement supported by entirely or predominantly qualitative information from informal sources or methods
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- Date modified:
- 2003-10-29