CCRA Annual Report to Parliament 2002-2003

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2002-2003 CCRA at a Glance

  • 98.3 million travellers entered Canada through customs service locations
  • Collected over $305 billion—averaging $1.2 billion every working day
  • Agreement to collect on behalf of the provinces, territories, and First Nations— representing $37.2 billion for 2002-2003
  • Over 25 million public enquiries
  • Application of Fairness Provisions—estimated $321 million in interest and penalties forgiven
  • Over 60 agreements with other government departments and agencies for joint program delivery
  • Over 22 million individual and trust tax returns and 1.4 million corporate tax returns processed
  • Customs seizures of some $539 million
  • Almost 16,000 volunteers completed 498,000 tax returns
  • Approximately 11 million requests for pages on the tax directory portion of the CCRA's Web site each month during peak tax season
  • Over 54,000 employees at more than 750 service sites across Canada at peak periods
  • Almost 11 million customs commercial releases processed annually
  • Benefit and credit payments worth over $11 billion to over
    10 million eligible Canadian recipients



Date modified:
2003-10-29