ARCHIVED - General Income Tax and Benefit Guide - 2009 : Index

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ARCHIVED - Index


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T.I.P.S. (Tax Information Phone Service) call 1-800-267-6999

Services Available dates
Telerefund - find out the status of your refund for 2009. all year press "1"
Goods and services tax/harmonized sales tax (GST/HST) credit - find out if you are eligible for the credit and the date you can expect to receive the next payment. three weeks before through two and a half weeks after each payment is issued press "2"
Canada Child Tax Benefit (CCTB) - find out if you are eligible for the CCTB and the date you can expect to receive the next payment. one week before through one week after each payment is issued press "3" and then "1"
Universal Child Care Benefit (UCCB) - find out if you are eligible for the UCCB and the date you can expect to receive the next payment. one week before through two weeks after each payment is issued press "3" and then "2"
RRSP deduction limit - find out the maximum amount you can deduct on your return for 2009. mid-September to the end of April press "4" and then "1"
Info-Tax - get tax information for residents and non-residents of Canada. seven days a week, mid-January to the end of December press "4" and then "2"
Bulletin Board - get recent tax and benefit information that may be of interest to you. seven days a week, year-round press "4" and then "3"
Business Information - get tax information relating to operating a business. seven days a week, year-round press "5"
Tax-Free Savings Account (TFSA) contribution limit - find out the maximum amount you can contribute to your TFSA for 2010. July 1 to December 31 press "6" and then "1"

To get information from Telerefund, GST/HST credit, CCTB, UCCB, TFSA, or RRSP deduction limit, you will have to give us your social insurance number, your month and year of birth, and:

  • if you contact us before May 1, the amount you entered on line 150 of your return for 2008; or
  • if you contact us on or after May 1, the amount you entered on line 150 of your return for 2009.

List of Info-Tax message numbers and topics

  • 104 - Other employment income
  • 117 - UCCB
  • 121 - Interest and other investment income
  • 126 - Rental income
  • 127 - Taxable capital gains
  • 128 - Support payments received
  • 130 - Other income
  • 147 - Non-taxable income
  • 208 - RRSP deduction
  • 214 - Child care expenses
  • 215 - Disability supports deduction
  • 219 - Moving expenses
  • 220 - Support payments made
  • 221 - Carrying charges and interest expenses
  • 229 - Other employment expenses
  • 232 - Other deductions
  • 254 - Capital gains deduction
  • 255 - Northern residents deductions
  • 301 - Age amount
  • 303 - Spouse or common-law partner amount
  • 305 - Amount for an eligible dependant
  • 306 - Amount for infirm dependants 18 years of age or older
  • 314 - Pension income amount
  • 315 - Caregiver amount
  • 316 - Disability amount (for self)
  • 319 - Interest paid on your student loans
  • 323 - Tuition, education, and textbook amounts
  • 324 - Tuition, education, and textbook amounts transferred from a child
  • 326 - Amounts transferred from your spouse or common-law partner
  • 330 - Medical expenses for self, spouse or common-law partner, and your dependent children born in 1992 or later
  • 349 - Donations and gifts
  • 363 - Canada employment amount
  • 364 - Public transit amount
  • 365 - Children's fitness amount
  • 367 - Amount for children born in 1992 or later
  • 400 - GST/HST credit
  • 500 - CCTB, UCCB
  • 601 - EFILE, TELEFILE, NETFILE
  • 602 - Filing or making changes to a previous year's return
  • 603 - Your appeal rights
  • 604 - Voluntary disclosures
  • 605 - Authorizing representatives
  • 606 - Refunds
  • 607 - Working Income Tax Benefit
  • 609 - Exchange rates
  • 610 - Do you have to file a return?
  • 611 - Missing information
  • 612 - Tax-Free Savings Account
  • 630 - Enhanced income tax services
  • 631 - Services for persons with disabilities
  • 632 - Community Volunteer Income Tax Program
  • 655 - Home Buyers' Plan
  • 702 - Instalment information
  • 703 - Payment arrangements
  • 710 - Refund, interest, and penalties
  • 882 - Direct deposit
  • 883 - Problem Resolution Program
  • 899 - Info-Tax survey
  • 999 - Main menu

Most popular addresses on our Web site

Visit our Web site. General information, forms, and publications are accessible by topic and by taxpayer group. Below is a list of the most popular addresses:

Topic Web site
Accessing our secure online services www.cra.gc.ca/access
Authorize a representative www.cra.gc.ca/myaccount
Change of address www.cra.gc.ca/myaccount
Charities www.cra.gc.ca/charities
Child and family benefits calculator www.cra.gc.ca/benefits-calculator
Common adjustments www.cra.gc.ca/commonadjustments
EFILE www.cra.gc.ca/efile-individuals
Electronic payments www.cra.gc.ca/electronicpayments
Forms and publications www.cra.gc.ca/forms
Home renovation expenses www.cra.gc.ca/hrtc
Important dates www.cra.gc.ca/dates-ind
International and non-resident taxes www.cra.gc.ca/international
My Account www.cra.gc.ca/myaccount
NETFILE www.netfile.gc.ca
Persons with disabilities www.cra.gc.ca/disability
Protect yourself www.cra.gc.ca/gncy/alert/
Protect your personal information www.cra.gc.ca/security
Registered retirement savings plan (RRSP) www.cra.gc.ca/rrsp
Review of your tax return by the CRA www.cra.gc.ca/reviews
Students www.cra.gc.ca/students
Tax Information Phone Service (T.I.P.S.) www.cra.gc.ca/tips
Tax services offices and tax centres www.cra.gc.ca/tso
Tax treaties www.cra.gc.ca/treaties
TELEFILE www.cra.gc.ca/telefile
Travel expenses www.cra.gc.ca/travelcosts
Date modified:
2010-01-05