ARCHIVED - T.I.P.S. (Tax Information Phone Service)

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ARCHIVED - T.I.P.S. (Tax Information Phone Service)


We have archived this page and will not be updating it.

You can use it for research or reference.


We have archived this page and will not be updating it.

You can use it for research or reference.

For personal and general tax information, use our automated T.I.P.S. by calling 1-800-267-6999 (within Canada and the U.S.). You can also view personal information on your refund, your GST/HST credit, your Canada Child Tax Benefit (CCTB), your RRSP, and more by visiting our secure Web site at www.ccra.gc.ca/myaccount .

Services Available dates
Telerefund - find out the status of your refund for 2003 mid-February to the end of December press "1"
Goods and services tax/harmonized sales tax (GST/HST) credit - find out if you are eligible for the credit and the date you can expect to receive the next payment. three weeks before through two and a half weeks after each payment is issued press "2"
Canada Child Tax Benefit (CCTB) - find out if you are eligible for the CCTB and the date you can expect to receive the next payment. one week before through one week after each payment is issued press "3"
RRSP deduction limit - find out the maximum amount you can deduct on your return for 2003 for your RRSP contributions, as well as any of your unused contributions. mid-September to the end of April press "4" and then "1"
Info-Tax - get tax information for residents and non-residents of Canada. seven days a week, mid-January to the end of December press "4" and then "2" (see list below)
Bulletin Board - get recent tax and benefit information that may be of interest to you. seven days a week, year-round press "4" and then "3"
Business Information - get tax information relating to operating a business. seven days a week, year-round press "5"

To get information from Telerefund, GST/HST credit, CCTB, or RRSP deduction limit, you will have to give us your social insurance number or temporary taxation number, your month and year of birth, and:

  • if you contact us before May 1, the amount you entered on line 150 of your return for 2002; or
  • if you contact us on or after May 1, the amount you entered on line 150 of your return for 2003.

List of Info-Tax message numbers and topics

  • 104 Other employment income
  • 121 Interest income
  • 126 Rental income
  • 127 Capital gains
  • 128 Support payments received
  • 130 Other income
  • 147 Non-taxable income
  • 208 RRSP deduction
  • 214 Child care expenses
  • 215 Attendant care expenses
  • 219 Moving expenses
  • 220 Support payments made
  • 221 Carrying charges and interest expenses
  • 229 Other employment expenses
  • 232 Other deductions
  • 254 Capital gains deduction
  • 255 Northern residents deductions
  • 301 Age amount
  • 303 Spouse or common-law partner amount
  • 305 Amount for an eligible dependant
  • 306 Amounts for infirm dependants age 18 or older
  • 314 Pension income amount
  • 315 Caregiver amount
  • 316 Disability amount
  • 319 Interest paid on student loans
  • 323 Tuition and education amounts
  • 324 Tuition and education amounts transferred from a child
  • 326 Amounts transferred from your spouse or common-law partner
  • 330 Medical expenses
  • 349 Donations and gifts
  • 400 GST/HST credit
  • 500 Canada Child Tax Benefit (CCTB)
  • 601 EFILE
  • 602 Filing or making changes to a previous year's return
  • 603 Your appeal rights
  • 604 Voluntary disclosures
  • 605 Authorizing representatives
  • 606 Refunds
  • 607 TELEFILE
  • 608 NETFILE
  • 609 Exchange rates
  • 610 Do you have to file a return?
  • 611 Missing information
  • 612 Newcomers to Canada
  • 630 Enhanced income tax services
  • 631 Services for persons with disabilities
  • 632 Community Volunteer Income Tax Program
  • 655 Home Buyers' Plan
  • 702 Instalment information
  • 703 Payment arrangements
  • 705 Interest on refunds and unpaid taxes
  • 706 Late-filing penalties
  • 707 Interest rate
  • 882 Direct deposit
  • 883 Problem Resolution Program
  • 899 Info-Tax survey
  • 999 Main menu

International Tax Services Office

International Tax Services Office
Canada Customs and Revenue Agency
2204 Walkley Road
Ottawa ON K1A 1A8
CANADA

Regular hours of service

Monday to Friday (holidays excluded)
8:15 a.m. to 5:00 p.m. (Eastern Time)

Extended hours of telephone service

From mid-February through April 30, 2004
Monday to Thursday (holidays excluded): 8:15 a.m. to 9:00 p.m. (Eastern Time)

  • Calls from the Ottawa area 952-3741
  • Calls from Canada and the U.S. 1-800-267-5177
  • Calls from outside Canada and the U.S. (613) 952-3741
  • Problem Resolution Program (613) 952-3502/1-800-661-4985
  • Fax number (613) 941-2505

We accept collect calls.

Your opinion counts!

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We review our publications every year. If you have any comments or suggestions that would help us improve them, we would like to hear from you. Please send your comments on our publications to:

Client Services Directorate
Canada Customs and Revenue Agency
Lancaster Road
Ottawa ON K1A 0L5

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Date modified:
2003-12-12