5000-G

T.I.P.S. (Tax Information Phone Service) and T.I.P.S. Online

For personal and general tax information, use our automated services, T.I.P.S. (by phone at 1-800-267-6999) and T.I.P.S. Online
(at www.ccra.gc.ca/tips ).

Services

Telerefund - find out the status of your refund for 2002.

Available dates: mid-February to the end of December
Phone: press "1"
Online: select "Telerefund"

Goods and services tax/harmonized sales tax (GST/HST) credit -
find out if you are eligible for the credit and the date you can expect to receive the next payment.

Available dates: three weeks before through two and a half weeks after each payment is issued.
Phone: press "2"
Online: select "GST/HST credit"

Canada Child Tax Benefit (CCTB) - find out if you are eligible for the CCTB and the date you can expect to receive the next payment.

Available dates: one week before through one week after each payment is issued.
Phone: press "3"
Online: select "Canada Child Tax Benefit".

RRSP deduction limit - find out the maximum amount you can deduct on your return for 2002 for your RRSP contributions, as well as any of your unused contributions.

Available dates: mid-September to the end of April
Phone: press "4" and then "1"
Online: select "RRSP deduction limit"

Info-Tax - get tax information for residents and non-residents of Canada.

Available dates: seven days a week, mid-January to the end of December
Phone: press "4" and then "2" (see list below)
Online: select "Interactive Information Service"

Bulletin Board - get recent tax and benefit information that may be of interest to you.

Available dates: seven days a week, year round
Phone: press "4" and then "3"
Online: select "Bulletin Board"

Business Information - get tax information relating to operating a business.

Available dates: seven days a week, year round
Phone: press "5"
Online: select "Business Information"

To get information from Telerefund, GST/HST credit, CCTB, or RRSP deduction limit, you will have to give us your social insurance number, your month and year of birth, and:

• if you contact us before May 1, the amount you entered on line 150 of your return for 2001; or
• if you contact us on or after May 1, the amount you entered on line 150 of your return for 2002.

List of Info-Tax message numbers and topics (phone only)

• 104 - Other employment income
• 121 - Interest income
• 126 - Rental income
• 127 - Capital gains
• 128 - Support payments received
• 130 - Other income
• 147 - Non-taxable income
• 208 - RRSP deduction
• 214 - Child care expenses
• 215 - Attendant care expenses
• 219 - Moving expenses
• 220 - Support payments made
• 221 - Carrying charges and interest expenses
• 229 - Other employment expenses
• 232 - Other deductions
• 254 - Capital gains deduction
• 255 - Northern residents deductions
• 301 - Age amount
• 303 - Spouse or common-law partner amount
• 305 - Amount for an eligible dependant
• 306 - Amounts for infirm dependants age 18 or older
• 314 - Pension income amount
• 315 - Caregiver amount
• 316 - Disability amount
• 319 - Interest paid on student loans
• 323 - Tuition and education amounts
• 324 - Tuition and education amounts transferred from a child
• 326 - Amounts transferred from your spouse or common-law partner
• 330 - Medical expenses
• 349 - Donations and gifts
• 400 - GST/HST credit
• 500 - Canada Child Tax Benefit (CCTB)
• 601 - EFILE
• 602 - Filing or making changes to a previous year's return
• 603 - Your appeal rights
• 604 - Voluntary disclosures
• 605 - Authorizing representatives
• 606 - Refunds
• 607 - TELEFILE
• 608 - NETFILE
• 609 - Exchange rates
• 610 - Do you have to file a return?
• 611 - Missing information
• 612 - Newcomers to Canada
• 630 - Enhanced income tax services
• 631 - Services for persons with disabilities
• 632 - Community Volunteer Income Tax Program
• 655 - Home Buyers' Plan
• 702 - Instalment information
• 703 - Payment arrangements
• 705 - Interest on refunds and unpaid taxes
• 706 - Late-filing penalties
• 707 - Interest rate
• 882 - Direct deposit
• 883 - Problem Resolution Program
• 899 - Info-Tax survey
• 999 - Main menu