About My Account – CRA account help
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CRA account help
CRA account help – About My Account
My Account is an online portal in your CRA account that lets you view and manage your personal income tax and benefit information.
On this page
Who can use My Account
You can use My Account if you have:
- A social insurance number (SIN)
- A filed and assessed income tax and benefit return from the current or previous tax year
For details: Who can register for a CRA account
Signing in on behalf of someone else
If you want to access My Account on behalf of someone else (including friends and family members), you must be their authorized representative and use Represent a Client from your CRA account.
Accessing a deceased person’s information
You cannot use My Account to access a deceased person’s information. If you are a representative (for example, an executor), you can access My Account on behalf of a deceased person using Represent a Client in your CRA account.
For more details, go to Represent someone who died
Registration and sign-in options
There are 3 options for registering for and signing in to your CRA account:
- CRA user ID and password
- This option lets you register and sign in with a CRA user ID and password.
Learn more: About CRA user ID and password - Sign-In Partner
- This option lets you register and sign in with your online banking information.
Learn more: About Sign-In Partners - Provincial partner
- This option lets you register and sign in with a BC Services Card or an Alberta.ca Account.
Learn more: About provincial partners
Services in My Account
The services available to you in My Account will depend on whether you have limited or full access:
- If you choose to use the document verification service, you will have immediate and full access to the services in My Account
- If you choose to receive a CRA security code in the mail, you will have limited access to the services in My Account until you complete your registration
- If you registered with a provincial partner, you will not need to validate your identity with one of the options above and will have full access to the services in My Account
Services in My Account with limited and full access
For details about our hours of service and browser requirements, go to Sign-in services availability.
What's new
Improved CRA sign-in webpages
The CRA has introduced a new look and feel for the My Account, My Business Account, and Represent a Client sign-in, registration, and help pages on Canada.ca. The improved webpages make it easier for you to find the information you need.
Document verification service
The document verification service is an alternative identity validation option that allows you to register for and access your CRA account in real-time. When you choose this option, you don’t need to wait up to 10 business days to receive a CRA security code by paper mail. The process requires a mobile device to take a picture of your government-issued photo identification and of yourself to verify your identity. To use this service, you must:
- Be 16 years of age or older
- Have an accepted government-issued photo identification
- Have a mobile device with a working camera
The following original government-issued documents are accepted:
- Canadian passport
- Canadian driver's license
- Provincial or territorial photo ID card
Resources
Page details
- Date modified:
- 2025-01-24