About My Account – CRA account help

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CRA account help

CRA account help – About My Account

My Account is an online portal in your CRA account that lets you view and manage your personal income tax and benefit information.

On this page

Who can use My Account

You can use My Account if you have:

  • A social insurance number (SIN)
  • A filed and assessed income tax and benefit return from the current or previous tax year

For details: Who can register for a CRA account

Signing in on behalf of someone else

If you want to access My Account on behalf of someone else (including friends and family members), you must be their authorized representative and use Represent a Client from your CRA account.

Accessing a deceased person’s information

You cannot use My Account to access a deceased person’s information. If you are a representative (for example, an executor), you can access My Account on behalf of a deceased person using Represent a Client in your CRA account.

For more details, go to Represent someone who died

Registration and sign-in options

There are 3 options for registering for and signing in to your CRA account:

CRA user ID and password
This option lets you register and sign in with a CRA user ID and password.
Learn more: About CRA user ID and password
Sign-In Partner
This option lets you register and sign in with your online banking information.
Learn more: About Sign-In Partners
Provincial partner
This option lets you register and sign in with a BC Services Card or an Alberta.ca Account.
Learn more: About provincial partners

Sign in to your CRA account

Services in My Account

The services available to you in My Account will depend on whether you have limited or full access:

  • If you choose to use the document verification service, you will have immediate and full access to the services in My Account
  • If you choose to receive a CRA security code in the mail, you will have limited access to the services in My Account until you complete your registration
  • If you registered with a provincial partner, you will not need to validate your identity with one of the options above and will have full access to the services in My Account

Services in My Account with limited and full access

For details about our hours of service and browser requirements, go to Sign-in services availability.

What's new

Improved CRA sign-in webpages

The CRA has introduced a new look and feel for the My Account, My Business Account, and Represent a Client sign-in, registration, and help pages on Canada.ca. The improved webpages make it easier for you to find the information you need.

Document verification service

The document verification service is an alternative identity validation option that allows you to register for and access your CRA account in real-time. When you choose this option, you don’t need to wait up to 10 business days to receive a CRA security code by paper mail. The process requires a mobile device to take a picture of your government-issued photo identification and of yourself to verify your identity. To use this service, you must:

  • Be 16 years of age or older
  • Have an accepted government-issued photo identification
  • Have a mobile device with a working camera

The following original government-issued documents are accepted:

  • Canadian passport
  • Canadian driver's license
  • Provincial or territorial photo ID card

Resources

Help with using My Account


Page details

Date modified:
2025-01-24