Date
20170323
Docket: IMM-3024-16
Citation:
2017 FC 302
Ottawa, Ontario, March 23, 2017
PRESENT: The
Honourable Mr. Justice Annis
BETWEEN:
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OBEID FARMS
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Applicant
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And
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THE MINISTER OF
EMPLOYMENT AND SOCIAL DEVELOPMENT
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Respondent
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JUDGMENT AND REASONS
[1]
This is a judicial review, pursuant to
subsection 72(1) of the Immigration and Refugee Protection Act, SC 2001,
c 27 [the Act, or IRPA], of a decision by the Minister dated June 30, 2016, [the
Decision] finding the Applicant non-compliant with the conditions set out in
sections 209.3 or 209.4 of the Immigration and Refugee Protection
Regulations, SOR/2002-227 [the Regulations] and recommending that the
Applicant be added to the list of non-compliant employers [the Ineligibility
List], pursuant to s 209.91(2) of the Regulations.
[2]
The Minister’s decision with respect to the
Applicant’s noncompliance with wage and working condition requirements is
upheld. However, the Court concludes that the decision with respect to the
failure of the Applicant to make reasonable efforts to provide a workplace free
of abuse should be set aside and returned to the Minister with directions.
I.
Background
[3]
The Applicant is a family farm that has utilized
the Temporary Foreign Worker Program [the TFWP] for over 23 years. Between
March 2014 and January 2015, the Applicant was issued three positive Labour
Market Impact Assessments [LMIAs] and was advised in writing of its rights and
obligations with respect to demonstrating compliance with the TFWP, which
included fulfilling the obligations of the Seasonal Agricultural Worker’s
Program employment contract [SAWP contract].
A.
Regulatory Framework
[4]
Employers under the TFWP must agree to comply
with the various conditions outlined in sections 209.3 and 209.4 of the
Regulations.
[5]
Pursuant to s 209.5, an inspection can be
conducted on any employer who applied for and received a LMIA and has employed
a Temporary Foreign Worker [a TFW] if there is reason to suspect
non-compliance, the employer has not complied in the past, or the employer has
been chosen as part of a random verification of compliance.
[6]
Pursuant to s 209.91, employers who have been
found non-compliant with the TFWP following an inspection will be banned from
the program for two-years and have their name and address published on the
public Ineligibility List.
B.
The Inspection
[7]
Allegations against the Applicant were received
from a TFW alleging poor working and living conditions, as well as physical
abuse. On February 26, 2016, an Inspector notified the Applicant that it would
be inspected pursuant to s 209.5 of the Regulations and requested documentation
to demonstrate compliance. On March 10, 2016, the Applicant responded to this
request. On March 30, 2016, the Inspector requested further documents. On April
4, 2016, the Applicant responded to this request. In early April, the Inspector
physically inspected the Applicant’s farm. On April 12, 2016, the Inspector
requested further information, notified the Applicant of what he considered to
be breaches of the TFWP, and requested justification for these breaches. The
Applicant replied to the request for further information on April 18, 2016 and
provided justifications on May 5, 2016.
C.
The Decision
[8]
On June 17, 2016, the Deputy Minister provided
the Minister with a Memorandum recommending that the Minister find the
Applicant to be non-compliant. The Memorandum found that there was a reasonable
basis to find that the Applicant had not complied with the conditions relating
to wages (failure to have written agreements with foreign workers in cases
where extra deductions were taken from pay cheques), working conditions
(failure to have written agreements in place with workers changing their work
schedule from 6 days/week to 7 days/week), reasonable efforts to provide an
abuse free workplace, provision of documents, and retention of documents. The
Annex to the Memorandum detailed the reasons for the recommendation.
[9]
The Minister found the Applicant to be
non-compliant with respect to wages. The inspection revealed that 20 or so TFWs
had deductions for $200-$250 during the first 6 weeks of employment. The
employer’s documentation described the deduction by the term “Advance”. While the Applicant stated that these
employees had been provided cash advances upon arrival. The Inspector could not
confirm the existence of payment advances or the employee’s consent for the
extra deductions, as the concerned TFWs are no longer in Canada.
[10]
Further, the Applicant could not produce
cancelled cheques for certain pay periods for a number of the TFWs. The
Applicant informed the Inspector that these workers had been paid in cash with
no receipts or records retained.
[11]
The Minister also found the Applicant
non-compliant with respect to working conditions. The inspection revealed that
all 20 TFWs were consistently working 7 days a week despite the employment
contract stating they were to have 1 day of rest for every 6 days worked. At
the hearing, upon reviewing the inspection report, it appeared that the TFWs
were working an extra half day which was credited to them to allow them to return
home early. Despite any agreed upon changes to the contract having to be done
in writing, the employer provided no proof of any such written agreement with
the TFWs, submitting that the agreements were verbal in nature. Again, this
could not be confirmed with the TFWs as they are no longer in Canada.
[12]
The Minister found the Applicant failed to make
any reasonable efforts to provide a workplace free of abuse. The Applicant did
not have any abuse-free workplace policy and procedures, nor did it provide its
TFWs with any special training or other mechanisms to identify and address any
workplace abuse.
[13]
The Minister found the Applicant non-compliant
with the requirement to retain documents related to compliance with conditions
and to provide documents as required. The employer was unable to provide the
Inspector with the necessary additional information and documents regarding
written agreements, employer contracts and proof of cash payments.
[14]
The Memorandum also acknowledged that this would
be the first determination of non-compliance the Conditions for a Seasonal
Agricultural Worker Program [SAWP] employer and, as such, that it would likely
have broader implications on this sector and garner significant public
attention.
[15]
On June 30, 2016, the Minister made the Decision
to ban the Applicant from accessing the TFWP for two years and to publish the
Applicant’s information on the Ineligibility List.
II.
Relevant Legislation
[16]
Because of the intricacy of the relevant
statutory conditions with respect to this Application they are set out in three
parts: the first relating to the requirement not to modify the wages and
working conditions and to make reasonable efforts to provide an abuse free
workplace; the second with respect to the retention of documents; and the third
regarding the sanction provision.
[17]
The relevant Regulations pertaining to
maintaining wages and working conditions and reasonable efforts to provide an
abuse free workplace are found at s 209.3(1)(a) (iv) and (v). Abuse for the purpose
of section 209.3(1)(v) is set out at section 72.1.(7) (a). Justification of
noncompliance of these requirements is found at section 209.3(1)(c), which in
turn incorporates section 203(1.1) (d) and (e) of the Regulations. The relevant
provisions are set out below with my emphasis.
Compliance
209.3 (1) An employer who has made an offer of employment to a foreign
national referred to in subparagraph 200(1)(c)(iii) must comply with the
following conditions:
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209.3 (1) L’employeur qui a présenté une offre d’emploi à un étranger visé
au sous-alinéa 200(1)c)(iii) est tenu de respecter les conditions suivantes :
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(a) during the period of employment for which the work permit is
issued to the foreign national,
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a) pendant la période d’emploi pour laquelle le permis de travail est
délivré à l’étranger :
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[…]
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[…]
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iv) the employer must provide the foreign national with employment in the same occupation as that set out in the
foreign national’s offer of employment and with wages and working
conditions that are substantially the same as — but not less favourable than
— those set out in that offer, and
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(iv) il lui confie un emploi dans la même
profession que celle précisée dans son offre d’emploi et lui verse un
salaire et lui ménage des conditions de travail qui sont essentiellement les
mêmes — mais non moins avantageux — que ceux précisés dans l’offre,
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(v) the employer must make reasonable efforts to provide a
workplace that is free of abuse, within the meaning of paragraph
72.1(7)(a);
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(v) il
fait des efforts raisonnables pour fournir un lieu de travail exempt de
violence au sens de l’alinéa 72.1(7)a);
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72.1(7) For the purpose of subsection (6),
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72.1(7) Pour l’application du paragraphe (6) :
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(a) abuse consists of any of the following:
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a) la notion de violence vise, selon le cas :
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(i) physical
abuse, including assault and forcible confinement,
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(i) la
violence physique, notamment les voies de fait et la séquestration,
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(ii) sexual abuse, including sexual contact without consent,
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(ii) la violence sexuelle, notamment les contacts sexuels sans consentement,
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(iii) psychological abuse, including threats and intimidation, and
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(iii) la violence psychologique, notamment les menaces et
l’intimidation,
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(iv) financial abuse, including fraud and extortion; and
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(iv) l’exploitation financière, notamment la fraude et l’extorsion;
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Justification
209.3(3) A failure to comply with any of the conditions set out in
paragraphs (1)(a) and (b) is justified if it results from any of the
circumstances set out in subsection 203(1.1).
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209.3(3) Le non-respect des conditions prévues aux alinéas (1)a) et b) est
justifié s’il découle de l’une des circonstances prévues au paragraphe
203(1.1).
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203(1.1) (1.1) A failure to satisfy the criteria set out in subparagraph
(1)(e)(i) is justified if it results from
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203(1.1) Le non-respect des critères prévus au sous-alinéa (1)e)(i) est
justifié s’il découle :
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[…]
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[…]
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(d) an error in interpretation made in good faith by the employer
with respect to its obligations to a foreign national, if the employer
subsequently provided compensation — or if it was not possible to provide
compensation, made sufficient efforts to do so — to all foreign nationals who
suffered a disadvantage as a result of the error;
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d) d’une interprétation erronée de l’employeur, faite de bonne foi,
quant à ses obligations envers l’étranger, s’il a indemnisé tout étranger qui
s’est vu lésé par cette interprétation ou, s’il ne les a pas indemnisé, il a
consenti des efforts suffisants pour le faire;
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(e) an unintentional accounting or administrative error made by the
employer, if the employer subsequently provided compensation — or if it was
not possible to provide compensation, made sufficient efforts to do so — to
all foreign nationals who suffered a disadvantage as a result of the error;
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e) d’une erreur comptable ou administrative commise par l’employeur à
la suite de laquelle celui-ci a indemnisé tout étranger lésé par cette erreur
ou, s’il ne les a pas indemnisé, il a consenti des efforts suffisants pour le
faire;
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[18]
The relevant provisions concerning the
requirement to maintain accurate documentation are found at section 209.3(1)(c)(i)
and (ii). Justification for non-compliance with these provisions is found at section
209.3(4) as well as 209.4(1) and 2) which incorporates section 209.7 as
follows:
Compliance
209.3 (1) An employer who has made an offer of employment to a foreign
national referred to in subparagraph 200(1)(c)(iii) must comply with the
following conditions:
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209.3 (1) L’employeur qui a présenté une offre d’emploi à un étranger visé
au sous-alinéa 200(1)c)(iii) est tenu de respecter les conditions suivantes :
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[…]
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[…]
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(c) during a period of six years beginning on the first day of the
period of employment for which the work permit is issued to the foreign
national, the employer must
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c) pendant une période de six ans à compter du premier jour de la
période d’emploi pour laquelle le permis de travail est délivré à l’étranger
:
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(i) be able to demonstrate that any information they provided under
subsections 203(1) and (2.1) was accurate, and
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(i) il peut démontrer que tout renseignement qu’il a fourni aux termes
des paragraphes 203(1) et (2.1) était exact,
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(ii) retain any document that relates to compliance with the conditions
set out in paragraphs (a) and (b).
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(ii) il conserve tout document relatif au respect des conditions
prévues aux alinéas a) et b).
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Justification
209.3(4) A failure to comply with either of the conditions set out in
paragraph (1)(c) is justified if the employer made all reasonable efforts
to comply with the condition.
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209.3(4) Le non-respect des conditions prévues à l’alinéa (1)c) est
justifié si l’employeur a fait tous les efforts raisonnables pour respecter
celles-ci.
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209.4 (1) An employer referred to in section 209.2 or 209.3 must
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209.4 (1) L’employeur visé aux articles 209.2 ou 209.3 est tenu de respecter
les conditions suivantes :
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[…]
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[…]
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(b) provide any documents that are required under section 209.7; and
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b) fournir les documents exigés par l’article 209.7;
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[…]
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[…]
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209.4(2) A failure to comply with any of the conditions set out in subsection
(1) is justified if the employer made all reasonable efforts to comply
with the condition or if it results from anything done or omitted to be done
by the employer in good faith.
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209.4(2) Le non-respect des conditions prévues au paragraphe (1) est justifié
si l’employeur a fait tous les efforts raisonnables pour respecter celles-ci
ou si le non-respect découle d’actions ou d’omissions que l’employeur a
commises de bonne foi.
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209.7 (1) If any of the circumstances set out in section 209.5 exists,
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209.7 (1) Si l’une des circonstances prévues à l’article 209.5 se présente :
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(a) an officer may, for the purpose of verifying compliance with the
conditions set out in section 209.2, require an employer to provide them with
any document that relates to compliance with those conditions; and
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a) l’agent peut, aux fins de vérification du respect des conditions
prévues à l’article 209.2, exiger que l’employeur lui fournisse tout document
relatif au respect de celles-ci;
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(b) the Minister of Employment and Social Development may, for the
purpose of verifying compliance with the conditions set out in section 209.3,
require an employer to provide him or her with any document that relates to
compliance with those conditions.
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b) le ministre de l’Emploi et du Développement social peut, aux fins
de vérification du respect des conditions prévues à l’article 209.3, exiger
que l’employeur lui fournisse tout document relatif au respect de celles-ci.
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[19]
The relevant provisions for concerning sanctions
for non-compliance are found at sections 209.91(2) and (3), now repealed, as
follows:
209.91(2) If the Minister of Employment and Social Development determines,
on the basis of information obtained during the exercise of the powers set
out in sections 209.6, 209.7 and 209.9 and any other relevant information,
that an employer did not comply with any of the conditions set out in section
209.3 or 209.4 and that the failure to do so was not justified, that Minister
must notify the employer of that determination and must add the employer’s
name and address to the list referred to in subsection (3).
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209.91(2) Si le ministre de l’Emploi et du Développement social conclut, en
se fondant sur les renseignements obtenus dans l’exercice des pouvoirs prévus
aux articles 209.6, 209.7 et 209.9 et sur tout autre renseignement pertinent,
qu’un employeur n’a pas respecté l’une des conditions prévues aux articles
209.3 et 209.4 et que ce non-respect n’est pas justifié, il en informe
l’employeur et ajoute les nom et adresse de celui-ci à la liste visée au
paragraphe (3).
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209.91(3) A list is to be posted on the Department’s web site that sets out
the name and address of each employer referred to in subsections (1) and (2)
and 203(5) and the date on which the determination was made in respect of the
employer.
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209.91(3)
La liste contenant les nom et adresse de chaque employeur visé aux
paragraphes (1) et (2) et 203(5) et la date où la conclusion a été formulée à
leur égard est affichée sur le site Web du ministère.
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III.
Issues
[20]
The Applicant raises the following issues:
1. Was the Decision reasonable?
a.
Did the Minister err by not determining whether
the Applicant’s breach was justified?
b.
Was the Minister’s determination that the
Applicant did not provide wages and working conditions that were substantially
the same as in its previous LMIAs reasonable?
c.
Was the Minister’s finding that the Applicant
did not make reasonable efforts to provide a workplace that was free of abuse
reasonable?
2. Did Minister breach the Applicant’s right to procedural fairness?
IV.
Standard of Review
[21]
The Applicant submits and the Respondent agrees
that, since the application of section 209.91 of the Regulations involves the
Minister interpreting and applying his or her own statute, the reasonableness
standard applies to questions of fact and mixed fact and law. As such, the
Court will be concerned with the existence of justification, transparency, and
intelligibility in the decision making process and whether the decision falls
within a range of possible, acceptable outcomes which are defensible in respect
of the facts and the law (Dunsmuir v New Brunswick, 2008 SCC 9 at para
47). The Parties agree that the issue of procedural fairness is reviewable on a
correctness standard. I agree in both cases.
V.
Analysis
A.
Was the Decision reasonable?
(1)
Did the Minister err by failing to consider whether
the Applicant’s breaches were justified?
[22]
The Applicant submits that the Decision was both
unreasonable and a breach of procedural fairness as the Minister did not
consider whether the Applicant’s alleged breaches were justified, as required
under section 209.91(2) of the Regulations.
[23]
The Applicant argues that pursuant to section 209.91
(2) (now repealed), it was clear that decisions of noncompliance regarding TFW
provisions of the Regulations were required to be carried out in two distinct
steps: first, a finding of noncompliance and second a finding that “the failure to do so was not justified”. Even without
this provision, the statutory scheme under sections 209.3 (3) and (4) allow for
justification of noncompliance. Section 209.3 (3) incorporates the
justification provisions found in subsection 203 (1.1). Paragraph (d) of 209.3
(1.1) permits justification of noncompliance arising from errors in
interpretation made in good faith if subsequently compensated for. Similarly
paragraph (e) of the same provision allows justification for unintentional
accounting and administrative errors if the employer subsequently provides
compensation for any disadvantage caused to the worker by the error.
[24]
The Applicant argues that the Decision is
limited to considering whether the Applicant failed to comply with the
conditions of the TFWP. As a result, a determination of noncompliance had been
made in accordance with subsection 209.9(1)(2) without any reference to the
issue of whether the breaches were justified. The Applicant claims it provided
justification of breaches as either administrative errors or errors made in
good faith, yet the Decision and the record do not address the issue in any
fashion. The Applicant argues that, at a minimum, the Memorandum and annexes
should have included a summary of all the relevant information to making a
determination on both issues.
[25]
On the last point, I disagree that the Decision
must follow any specific form, or refer in detail to the relevant information
in arriving at its decision (Newfoundland and Labrador Nurses’ Union v
Newfoundland and Labrador (Treasury Board), 2011 SCC 62).
[26]
More substantively and as discussed below, the Decision
included a consideration of whether the breaches were justified. The Minister
relied on a summary (annex A) of the Inspector’s analysis which was limited and
did not include the Inspector’s full report. The record nevertheless, reveals
that the Inspector considered the justifications put forward by the Applicant, but
found them to be insufficiently supported by reliable evidence. Moreover, the
justifications provided did not meet the explicit criteria set out in the
regulations. As such, the Decision did not need to further elaborate on these
alleged justifications.
[27]
The Court therefore, rejects the Applicant’s
submissions that there was a failure in the decision to consider justification
of the various findings of noncompliance. It further is of the view that the
rejection of any justification for each head of the Applicant’s noncomplying
conduct was reasonable and sufficiently explained to sustain the Decision. The
Court will now consider each of the individual areas of noncompliance
(2)
Was the Minister’s determination that the
Applicant did not provide wages and working conditions that were substantially
the same as in its previous LMIAs reasonable?
(a)
Modification of Workers' Wages - Unsubstantiated
Deductions for Cash Advance Payments
[28]
The Inspector summarized his findings on this
issue as follows:
Based on information provided by the
employer, the inspector determined that 20 Temporary Foreign Workers had
deductions of $200-$250 during the first 6 weeks of employment. The employer
stated they provided payment advances however the employer could not
demonstrate that the payment advances had been made. Further, there is a
requirement in the SAWP employment contract to have a written agreement with
the foreign workers for any extra deductions being taken from pay cheques. The
employer could not provide any evidence of written agreements with the foreign
workers, confirming the foreign worker’s consent to the deductions. The
inspector could not confirm the existence of payment advances or the consent
for the extra deductions directly with the Temporary Foreign Worker(s)
as they are no longer in Canada.
[Emphasis added]
[29]
Among the reasons supporting the noncompliance finding
described in the Inspector’s report was first, that the Applicant had not
provided evidence that the cash advances had been made, and, second, that it
had not complied with the requirement that agreements, such as the one giving
consent to deductions, be in writing. In its written submissions, the Applicant
indicated that it was not aware of the requirements regarding advance payments.
The Inspector rejected these arguments and pointed out that the SAWP contract
requires a written agreement with the foreign workers for any extra deductions
being taken from paychecks. The Inspector also indicated that he could not
confirm the existence of the advances or the consent directly with the
TFWs as they were no longer in Canada.
[30]
The Applicant argues that the information
provided describes complaints of situations of noncompliance where “either administrative errors or errors that were made in
good faith”. However, the wording of the justification provisions only
applies to an “error in interpretation made in good
faith” or “unintentional accounting or
administrative errors” if subsequently compensated for. Neither of these
justifications would appear to apply in these circumstances, if strictly
interpreted.
[31]
In this latter regard, it is the Court’s view
that the justification provisions must be strictly interpreted. This conclusion
flows from a consideration of these provisions in their context and when interpreted
purposively. The intention of Parliament in enacting these provisions was to
prevent abuse of highly vulnerable temporary foreign workers, given the tenuous
circumstances of their employment which lack the normal safeguards preventing
abuse otherwise available to most Canadian workers.
[32]
Given the purpose and context of the
justification provisions, the Court is the opinion that a good faith
justification can only arise where the non-compliant conduct can be seen to benefit
the worker and is in the worker’s best or desired interest. Otherwise, the
justification provisions would be used to circumvent a scheme which must be
strictly interpreted. Certainly, a lack of knowledge of a LMIA condition or
SAWP contract requirement cannot be justified on a good faith premise, all the
more so when the obligations are contained in contractual provisions which the Applicant
is presumed to know.
[33]
An example of the appropriate application of the
requirement that the justification exception benefit the worker is evident in the
“change in wage and working conditions” that the
Court is considering in this matter. The situation of the employer changing the
wage payment scheme by providing foreign workers with a cash allowance upon their
arrival strikes the Court as benefiting the workers, inasmuch as having cash on
hand to make purchases for their domestic and related purposes would assist in
their settlement. Conversely, an arrangement eliminating the seventh day of
rest for all workers is unlikely to benefit all of the workers, at least
as judged by Canadian employment norms and the terms of the SAWP contract
prohibiting changes except in the most limited circumstances.
[34]
With respect to the cash advances, while accepting
that they were made in good faith as a benefit to the workers and resulted from
an interpretation of the requirements, the problem remains that there is no evidence
that they were provided to the workers. The Inspector indicated that he could
not confirm the advances or the consent for extra deductions directly
with the workers as they were no longer in Canada.
[35]
The Applicant mischaracterizes this conclusion
by describing the situation of one where the Inspector concluded that “it was not possible for the Inspector to verify
whether any of the Applicant’s previous foreign workers consented to both the
cash advance as well as working 6.5 days per week.” The Applicant had
obtained a letter from one of the Applicant’s long-term employees confirming
that the employees consented to the advance cash payment and to work the extra
day. The Applicant submitted that this evidence would justify the failure to
comply with the terms of the LMIA and SAWP contract, but was not taken into
consideration in the Decision.
[36]
I understand the Inspector’s use of the term “directly” to refer to a level of reliability and
administrative efficacy that the TFWP provisions require. The most reliable and
probative evidence confirming both the advance payments and the consent of the
employees to work extra time is to be obtained contemporaneously and directly in
writing from the employees. The Inspector indicates in his report that if the
workers were in Canada and available for an interview, he would consider this
form of evidence, despite its diminished reliability, because he could obtain
the information directly from the workers.
[37]
Cash is not normally used for transactions in
Canada in a business or employment setting unless for minor transactions such
as petty cash. It would be contrary to Canadian employment norms for cash
payments to be used to disperse significant funds totaling in the neighborhood
of $5000 for cash allowances of $200 or $250 for 20 or more employees, without
proper recording of the payments with receipts and description of the
deductions on pay stubs. The very purpose of the document requirements outlined
in the LMIA and SAWP contract is to prevent the mischief that arises from the
use of undocumented cash payments in the employment context and to do so in an
administrative efficient manner where evidence of the payments is contained and
retained in written records.
[38]
Moreover, as an observation of the Court
regarding the use of cash payments, I think it may be stated as a general
proposition that there is an underlying presumption in employment matters that
cash transactions are to be avoided, unless properly recorded in business
records. If something is contemporaneously acknowledged and recorded, it is
available for verification by audit or other means. Cash transactions, however,
by the fact that they are not subject to verification by third-party
independent institutions such as banks, have proven to be indicia of unlawful
activity. Cash transactions therefore, raise a higher standard of
corroboration, the onus of which rests with the employer.
[39]
In addition, the Court notes that, pursuant to
the Regulations, records are to be retained for six years. This reflects the
longevity of the period during which investigations may be carried out.
Documented information is by far the most reliable evidence over extended
periods of time, such as six years.
[40]
I find that the Inspector, and thereby the
Minister, reasonably decided to require that any justification for
noncompliance involving cash payments, if it is to be allowed as an exception
to the rule of thoroughly documenting cash transactions, be limited to
situations where the inspector is directly able to confirm the evidence
to his or her satisfaction, and within the reasonable time parameters of the
conduct of an administrative investigation.
[41]
Moreover, there is no onus on the Inspector to
justify an employer’s noncompliance. In the present circumstances therefore, the
Inspector cannot be chastised for refusing to accept evidence of considerably
less reliability from a worker living abroad, in the place of the reliable
evidence required by the terms of the LMIA and SAWP contract and meant to avoid
this type of situation from arising.
(b)
Unverifiable Cash Payments of Wages
[42]
In Annex B to the Decision, the Inspector noted
that for a number of the TFWs the employer could not produce canceled cheques
for certain pay periods. The justification offered by the Applicant was that
the workers had been paid in cash, without retaining receipts or other
verifying records of the transactions. The Applicant did not specifically
address this aspect of the the decision. As it stands, there is no apparent
justification. When the Court raised this issue at the hearing, it was directed
to pages 18 and 19 of the Inspector’s detailed report where the circumstances
of each cash payment were documented.
[43]
The Inspector’s detailed report was not before
the Minister, but only introduced as an exhibit in the Defendant’s record. Upon
the Applicant’s objection to its admission, it was agreed during the hearing that
it could only serve to respond to the Applicant’s allegations of procedural unfairness.
By this objection and the Court’s consent ruling, it would appear that the
Applicant is hoisted on its own petard in terms of being able to rely upon the
contents of the detailed report. If the Court cannot access the substantive
details with respect to these cash payments and the justification offered by
the Applicant, it seems that the Decision cannot be criticized for its failure
to consider justification when the Applicant offers none.
[44]
Even putting aside these evidentiary qualms, in
perusing the report at pages 18 and 19, it appears that the Inspector found ten
situations where payments were either not made to employees or, if they were
made, they were paid in cash. Seven of these alleged cash payments were
undocumented and could not be verified. Accordingly, there is no evidence with
respect to these particular cash payments to justify the Applicant’s breaches
of the LMIA program.
(c)
Modification of Workers' Working Conditions -
Working Seven Days in a Week
[45]
The summary of the Inspector’s report in the
Decision indicated that all twenty TFWs were consistently working seven days
per week over the course of their employment with the Applicant. The Inspector
noted that the SAWP contract required TFWs to have one day of rest for every
six days worked. Any changes to this requirement were required to be recorded
in writing and agreed upon by the employer and worker.
[46]
The Inspector concluded that the additional time
worked was not compliant with the SAWP because any alleged agreements with the
workers to do so were not in writing and not otherwise subject to direct
verification. The Applicant’s argument was similar to that concerning the
undocumented deductions in lieu of the cash allowances; namely that the
Inspector refused to consider the letter from a long-term employee attesting to
the workers’ agreement to work the additional days because it was not evidence
that could be directly obtained by the Inspector. For all of the reasons cited
above, the Court concludes that no reviewable error was made by the Minister in
finding that the Applicant’s evidence was insufficient to justify its
noncompliance of the conditions of the program.
[47]
It might be noted that at the hearing, again
apparently in reliance upon the Inspector’s detailed report, Counsel for the
Applicant stated that the additional time worked by the TFWs consisted of one
half day on their regular day off, being Tuesday. The workers were apparently
credited with the time in order to allow them to return home before the regular
contract termination date.
[48]
The Court notes that the SAWP contract
stipulates that employees could only work on a day off “where
the urgency to finish farm work cannot be delayed, (such that) the Employer may
request the worker’s consent to postpone that day until a mutually agreeable
date.” Although not raised as an issue before the Court, it is noted
that there is no evidence of urgency which could justify the postponement of
the work to another date, even assuming there were agreements to that effect.
[49]
The Court reiterates its view that changing
working conditions to allow workers to work seven days a week without respite should
not be seen as a good faith justification. An unremitting work schedule while
working in Canada cannot be presumed to be in the best interests or desires of
all workers, even if they were to consent to it. Such a practice is not to be
condoned under Canadian employment and labour laws.
[50]
Additionally, the Court takes a somewhat jaundiced
view of the “voluntary nature” of these
agreements when all employees consent to work nonstop over an extended period
of time such as in this instance. Bearing in mind the significant power
imbalance in favour of the employer, it is not an unreasonable assumption that
any worker rejecting the employer’s request would do so with some reasonable
apprehension of anxiety, be it from being at a disadvantage for future
employment with the employer or in Canada, or other prejudice. In the Court’s
view, the SAWP contract term limiting the seven day work week to demonstrated
situations of urgency should be strictly enforced.
[51]
With respect to the issue of the Applicant not
meeting the documentation requirements of the Regulations, LMIA and SAWP
contract, the Court concludes that the Applicant failed to comply with them by its
conclusion that it failed to corroborate in writing the various transactions
described above.
(3)
Was the Minister’s finding that the Applicant
did not make reasonable efforts to provide a workplace that was free of abuse
reasonable?
[52]
The Inspector concluded that the Applicant failed
to provide a workplace free of abuse. He found that the employer did not have
any abuse-free workplace policies and procedures, nor did it provide its TFWs with
any special training or other mechanisms to identify and address any workplace
abuse issues that may have occurred.
[53]
The Applicant submits that it was unreasonable
for the Inspector to determine that the Applicant did not comply with this
requirement without there being a finding of abuse. The Court rejects this
argument. Workplace policies and procedures are preventative in nature and are intended
to forestall abuse. Moreover, without such policies and training in place, it
cannot be certain that past abuses did not occur. The abuse may not have been
recognized, or even if recognized, the worker would not have known what
procedure to follow to address the situation or could have feared some form of
retaliation if a complaint were lodged.
[54]
That being said, the determination at hand is
whether the Applicant’s efforts were reasonable to provide a workplace
free of abuse, not whether this objective was achieved by the implementation of
appropriate policies and training. The Inspector’s summary mis-stated the
regulatory requirement by concluding that the noncompliance was not meeting “]t]he requirement to provide a workplace that is free of
abuse (s. 209.3(1 )(a)(v))”. This is quite different than whether the
employer “made reasonable efforts to provide a
workplace that is free of abuse”. The Minister adopted the
recommendation of her officials that the Applicant be found non-compliant for
its failure to make “reasonable efforts to provide an
abuse-free workplace”. There is no suggestion however, that the
recommendation was not premised on the summary of the Inspector’s report, which
I conclude provides the substantive basis for the finding of non-compliance.
[55]
While I rejected the Applicant’s argument in
paragraph 53 above that there must be evidence of abuse to demonstrate that
reasonable efforts were not made; conversely, there is no evidence that the
workplace was not free of abuse, for whatever reason, including the personal
efforts made by the Applicant, or the behavioural norms of the workers themselves.
There is no basis to support the Inspector’s conclusion that the Applicant did
not provide a workplace that is free of abuse. For that reason, the fact that
such policies are not in place does not necessarily mean that the Applicant’s
efforts to achieve that end were not reasonable.
[56]
Reasonableness is a highly, and indeed, almost
entirely contextual standard. It is said to be objective inasmuch as measuring
the reasonableness of conduct is determined by placing the fictional reasonable
person in the same circumstances as, in this case, the Applicant and assessing
whether the Applicant’s conduct was reasonable in those circumstances. Evidence
of reasonableness often is based on the norms of other persons in similar
circumstances, in this case perhaps on the basis of evidence from other farming
operations in similar circumstances. The Court’s sense is that other small
farming TFW employers might have interpreted this provision in a similar
fashion, not really knowing what the requirement really entailed other than
assuring no abuse was occurring.
[57]
I say this because the terms of the LMIA and
SAWP contract did not prescribe that “reasonable
efforts” would require the adoption of appropriate policies and staff
training. If these were base line conditions for reasonable efforts, then it
would be expected that appropriate wording would have been incorporated in the
requirement. The Applicant argues that it was unreasonably blindsided by this interpretation
of reasonable efforts and had it understood these were the requirements, it
would have acted to implement them. The Inspector appears to have agreed with
this view by initially stating that the absence of such measures was justified
because the Applicant had to be told to put in place written policies in order
for his efforts to be judged unreasonable. He later modified this reasoning to
judge reasonable efforts by the fact of whether such policies and staff
training were provided, which I find mis-characterized the regulatory
requirement.
[58]
Accordingly, the Minister’s decision finding
that the Applicant had not provided a workplace that is free of abuse constitutes
a reviewable error insofar as it misstates the legal requirement and therefore
the relevant evidence that must be considered. The issue the Minister must
determine is what efforts the Applicant undertook to provide a workplace free
of abuse and whether, in the Applicant’s circumstances, these efforts were
reasonable.
[59]
In returning this issue to the Minister for
further consideration, this will provide the program administrators with an
opportunity to consider whether a redetermination of this issue is necessary,
instead of perhaps implementing more specific policies or programs intended to
assist small business employing TFWs to meet the requirements of achieving a
workplace free of abuse.
B.
Did the Minister breach the Applicant’s right to
procedural fairness?
[60]
The Applicant submits that the Inspector
breached the Applicant’s right to procedural fairness. It is common ground that
the level of procedural fairness required in cases such as this is at the lower
end of the spectrum: Frankie's Burgers Lobbied Inc. v. Canada, 2015 FC
27 at paragraph 73.
[61]
I have already rejected the Applicant’s first
argument that a breach of procedural fairness occurred as the Inspector did
consider the document from the overseas worker averring to the workers having
consented to the advance payment of wages and to work seven days a week. There
is no basis to argue that this is an issue of procedural fairness when it is a
matter of the reliability of the evidence tendered.
[62]
Second, I find that over the course of the
almost four-month investigation the Applicant knew the case against it and had
an opportunity to respond: Catastrophe Solutions International v Canada
(Minister of Employment, Workforce Development and Labour), 2016 FC 1004.
[63]
Third, there was no a negative credibility
finding as to the Applicant’s statement that there were verbal agreements
between it and its employees to work the extra day. The issue, again, is one of
the weight that can be attributed to such statements in a situation of
potential abuse of vulnerable TFWs involving the acknowledged noncompliance by
the Applicant that he was not aware that it was necessary that such agreements
be in writing. By the Applicant seeking to corroborate his verbal agreements,
it in effect acknowledged that these statements needed to be corroborated.
However, such corroboration by indirect means was insufficient to satisfy the
reliability requirements required under the Regulations.
[64]
Fourth, the Applicant was repeatedly advised that
it would need to provide proof of payments and, as such, there was no surprise
in the Inspector’s decision. The evidence does not support the submission that
the Inspector created a “false
sense of security”.
VI.
Conclusion
[65]
Apart from the
conclusion regarding whether reasonable efforts were made to provide an abuse-free workplace, the Decision in its finding of failures to comply with
the Regulations without justification meets the requirements of the Dunsmuir
test. The requirements of procedural fairness were also met.
[66]
The conclusion that the Applicant failed to demonstrate
reasonable efforts to provide an abuse free working environment is set aside. It
is based upon reasoning that misapprehends the terms of compliance that are
required to be met by the Applicant as that of providing an abuse free
workplace, as well as an erroneous finding of fact that the Applicant did not
meet this condition, which is not reasonably sustained by the record. This
issue is returned to the Minister to be decided on the basis of whether the
Applicant made reasonable efforts to provide a workplace free of abuse, in
accordance with the directions of the Court as addressed in these reasons.
[67]
The parties did not request that any questions
be certified for appeal and none are certified.