Docket: A-343-15
Citation:
2016 FCA 191
CORAM:
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RYER J.A.
BOIVIN J.A.
DE MONTIGNY J.A.
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BETWEEN:
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HER MAJESTY THE
QUEEN
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Appellant
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and
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JOHN DOE AND
SUZIE JONES
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Respondents
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REASONS
FOR JUDGMENT
DE MONTIGNY J.A.
[1]
This is an appeal from the Crown of an Order
rendered on July 27, 2015 by Justice Phelan (the motions judge) of the Federal
Court, certifying a class action proceeding against the Crown brought by two
anonymous plaintiffs on behalf of participants in the Marihuana Medical Access
Program (the Program). In their motion for certification the plaintiffs allege
that from November 12 to 15, 2013, Health Canada sent them oversized envelopes addressed
to their name, with a return address to the Program, thereby giving rise to:
(1) breach of contract and warranty, (2) negligence, (3) breach of confidence,
(4) intrusion upon seclusion, (5) publicity given to private life, and (6)
breach of the right to privacy under sections 7 and 8 of the Canadian
Charter of Rights and Freedoms, Part I of the Constitution Act, 1982, being
Schedule B to the Canada Act, 1982 (UK), 1982, c. 11 [Charter]. The
Crown opposed certification mainly on the basis that the claim did not disclose
a reasonable cause of action, that the common questions were overwhelmed by
individual issues, and that a class action was not the preferable procedure.
The motions judge granted the certification motion with costs, subject to
amendment of the Charter-based claim and the naming of at least one,
publicly-identified class representative. The Crown now appeals the
certification order, and the plaintiffs cross-appeal on the requirement that
they name a publicly-identified class representative.
[2]
For the reasons that follow, I am of the view
that the appeal should be granted in part, to the extent that the motions judge
erred in finding that the pleadings were sufficient to ground all the causes of
action raised in the Third Amended Statement of Claim.
I.
Background
[3]
The respondents (also referred to as the plaintiffs)
are two individuals who suffer from health conditions for which their
physicians have prescribed marihuana as part of their treatment plan. Given
that their claim is for breach of privacy, they were permitted to proceed under
the pseudonyms “John Doe” and “Suzie Jones”. John Doe resides in Nova Scotia and is
employed in the health care field. Suzie Jones resides in Ottawa and is
employed in the legal profession.
[4]
The plaintiffs applied for authorization to
possess marihuana for personal medical use or to produce marihuana for the
medical use of an individual with such authorization. Marihuana is generally
categorized as a controlled substance, regulated in Canada under the Controlled
Drugs and Substances Act, S.C. 1996, c. 19. With few exceptions, it is not
legal to grow or possess marihuana, except with legal permission under the Marihuana
Medical Access Regulations, S.O.R./2001-227 [the Regulations] (since repealed
and replaced with the Marihuana for Medical Purposes Regulations, S.O.R./2013-119).
At the relevant time, the Program granted access to marihuana for medical use
to persons treating symptoms for compassionate end-of-life care or certain
symptoms of medical conditions such as multiple sclerosis, cancer, HIV/AIDS,
arthritis, epilepsy and other debilitating symptoms.
[5]
Pursuant to the Regulations then in force, the
plaintiffs provided a mailing address to Health Canada. In these forms, Health
Canada made the following privacy commitments:
A3 Appointed
Representative
This section
is optional
You may appoint
a representative to speak to Health Canada on your behalf. Health Canada will
be authorized to exchange information about your case - including personal data
and material contained in your medical records - with an appointed
representative that you choose (for example, a family member or friend).
Should you not
provide this consent, Health Canada will communicate only with and through you.
[…]
A5 Authority
to Communicate to Canadian Police
To reduce the
possibility of police intervention when you engage in activities allowed under
your authorization or licence, if asked, Health Canada will communicate limited
authorization and licence information to Canadian police in response to a
request in the context of an investigation under the Controlled Drugs and
Substances Act, or the Marihuana Medical Access Regulations.
[Emphasis in original]
[6]
Contrary to its prior practice of simply
indicating “Health Canada” on correspondence,
between November 12 and 15, 2013, Health Canada sent the respondents and
approximately 40,000 individuals registered in the Program envelopes visibly
marked with a return address to the Program. The purpose of that mail-out was
to inform current participants in the Program of the impending change from the
Regulations to the Marihuana for Medical Purposes Regulations and alert
them to the new circumstances under which they could access marihuana for
medical purposes. A letter inside the envelope recognized the high value of
marihuana on the illegal market and acknowledged that this created a risk of
violent home invasion and diversion to the black market. The plaintiffs claim
that by delivering letters revealing their association with the Program, Health
Canada perpetuated these security risks. On November 21, 2013, the Deputy
Minister of Health Canada issued a statement describing the inclusion of the
phrase “Marihuana Medical Access Program Health Canada”
on the envelopes as an “administrative error”.
[7]
In their Statement of Claim, the plaintiffs
alleged many causes of action. They claimed that, in completing their
applications, they entered into an agreement with Health Canada with express
and implied confidentiality obligations, which Health Canada breached. They
also alleged that Health Canada was negligent in that it breached its duty of
care to the plaintiffs regarding the protection of their personal information,
particularly by failing to respect their statutory duty to protect that information,
and causing reasonably foreseeable damage. For similar reasons, they alleged
that Health Canada committed a breach of confidence, committed an intentional
and reckless intrusion on seclusion in a manner that would be highly offensive
to a reasonable person, gave publicity to their private life in a manner highly
offensive to a reasonable person, and infringed their reasonable expectation of
privacy under sections 7 and 8 of the Charter.
[8]
As a result of these infringements, the
plaintiffs claim to have suffered the following damages: costs incurred to
prevent home invasion, theft, robbery and/or damage to property, costs incurred
for personal security, damage to reputation, loss of employment, reduced
capacity for employment, mental distress, out of pocket expenses, as well as
inconvenience, frustration and anxiety from having to take security
precautions.
[9]
In their motion for certification pursuant to
Rules 334.16(1) and 334.17 of the Federal Courts Rules, S.O.R./98-106 [the
Rules], the plaintiffs sought to certify their claim as a class action on
behalf of the following proposed class:
All persons who were sent a letter from
Health Canada in November 2013 that had the phrase Marihuana Medical Access
Program or Programme d’accès à la marihuana à des fins médicales visible on the
front of the envelope.
[10]
On March 3, 2015, the Privacy Commissioner
released a Report of Findings from its investigation and concluded that Health
Canada violated the Privacy Act, R.S.C. 1985, c. P-21 by referencing the
Program on the envelope in combination with the name of the addressee. At the
outset of the certification hearing, the Crown moved for the exclusion of that
Report, on the basis that it was not relevant and could not be admitted for the
truth of its contents.
II.
The impugned decision
[11]
In laying out the facts, the motions judge
commented on the relevance of some of the evidence filed in support of the
certification motion. After referring to the affidavits of the plaintiffs, he
noted that “[w]hile reliance on proven facts is not a
relevant matter for the issue of whether the pleadings disclose a “reasonable
cause of action” […], some factual basis must be established […] to support the
motion” (para. 7). He noted that the plaintiffs had spent considerable
effort and evidence establishing the breach of privacy, while the defendant had
invoked Canada Post’s code of conduct and argued that disclosure of names and
return addresses were not actionable. However, the motions judge found that he
need not consider the “ins and outs” of the
breach at the time of the motion, and that the defendant’s arguments should be
raised as defences at trial. Regarding the Privacy Commissioner’s Report, the
motions judge noted that the defendant objected to its disclosure and argued
that in any event, it did not establish bad faith, without which the action was
barred by section 74 of the Privacy Act. The motions judge found that
the Report was relevant to establish whether there was “some
basis in fact” in support of the certification motion, and found that it
was not plain and obvious that the action was barred for lack of bad faith (para.
17).
[12]
The motions judge then began his analysis by
laying out the approach to be taken on a certification motion, referring to the
standard of proof of “some basis in fact” from Pro-Sys
Consultants Ltd. v. Microsoft Corporation, 2013 SCC 57, [2013] 3 S.C.R. 477
[Pro-Sys] . He then cited a passage from Pro-Sys Consultants Ltd. v.
Infineon Technologies A.G., 2009 BCCA 503 at paras. 64-65, 312 D.L.R. (4th)
419, which emphasized that class action certification provisions should be
construed broadly so as to achieve judicial economy, access to justice and
behaviour modification, and stated that the burden was on the plaintiff to show
“some basis in fact” for each of the certification
requirements, other than the requirement that the pleadings disclose a
reasonable cause of action. The motions judge then found at paragraph 27:
On the threshold question of “some basis in
fact”, I find that the Plaintiffs have established sufficient basis for this
Court to consider the other elements of the certification analysis. The Privacy
Commissioner’s Report, a public document, is itself sufficient for these
purposes, as is the other evidence filed.
[13]
The motions judge then considered whether the
claim disclosed a reasonable cause of action, noting that the test was whether
it was “plain and obvious” that the action could
not succeed. He found that contrary to the defendant’s arguments, the
plaintiffs had specifically pleaded bad faith by using the words “high-handed, wanton, callous, etc.” at paragraph 22
of their Third Amended Statement of Claim. On breach of contract, he found that
the plaintiffs had pleaded that there was an implied or expressed agreement or
undertaking and that this was sufficient. On negligence, he found that the
plaintiffs had pleaded duty of care, statutory duty, breach of the duty and the
nature of the harm, and that this was sufficient as there was no requirement to
plead tangible damages. On breach of confidence, he found that the plaintiffs
had pleaded the confidence relied on, and the breach of it, and that this was
sufficient. For intrusion upon seclusion, the motions judge found that the
claim was somewhat novel, but followed the reasoning in Jones v. Tsige,
2012 ONCA 32, 346 D.L.R. (4th) 34 [Tsige] and found that the plaintiffs
had sufficiently pleaded the bad faith required for this tort. For publicity
given to private life, the motions judge found that this was a truly novel
claim in Canada, but found that it should not be readily dismissed at such an
early stage of litigation. Regarding the Charter claim, the motions judge found
that the plaintiffs had not pleaded how their section 7 interest had been
engaged, or infringed in a manner contrary to the principles of fundamental
justice. He also noted that the section 8 claim was at best opaque. The motions
judge stated that were it not for the need to make some other amendments to the
Statement of Claim, he would have struck this claim, but as it was, he allowed
the plaintiffs to amend the pleadings or withdraw it.
[14]
Regarding common questions of law and fact, he
noted that the question was whether allowing certification would avoid
duplication of fact-finding or legal analysis. After citing the list of common
questions proposed by the plaintiffs, he found that the common issues would
move the litigation forward, and that the individual issues would not detract
from the advantage of resolving the common issues. He acknowledged the
defendant’s concern that there was no support for a punitive damages award by
indicating that bad faith had been sufficiently pleaded.
[15]
On the preferable procedure, the motions judge
noted that the defendant had legitimate concerns, but stated that “the prospect of several thousand individual claims being
processed in this Court should cause the Defendant to rethink that
administrative burden on itself” (at para. 54). The motions judge
indicated that access to justice is enhanced by resolving common questions,
particularly where amounts at issue are small such that individuals might be
deterred from bringing their claims alone. He indicated that the benefits of a
class action to judicial economy are significant by preventing a plethora of
individual claims, many of which could be self-represented, across the country.
He noted that behaviour modification should be considered from the perspective
of the federal government as a whole on the communication process, and from the
perspective of the public. He found that there were few practical alternatives,
since the Privacy Commissioner could not award damages and had a principally
recommendatory function. He therefore concluded that the class action was the
preferable procedure.
[16]
On the naming of a representative plaintiff, the
motions judge noted that the defendant had suggested that there were
individuals willing to be publicly-identified as a class representative, and
that plaintiffs’ counsel suggested this would be feasible. He found that at
least one public class representative should be identified.
[17]
The motions judge therefore granted the motion,
with costs, subject to amendments as discussed in the reasons.
III.
Issues
[18]
In its factum, counsel for the appellant
contended that the motions judge erred by failing to make a determination on
the Crown’s motion to have the Report of the Office of the Privacy Commissioner
excluded from evidence. At the hearing, however, counsel abandoned that
argument.
[19]
Similarly, there is no need to rule on the motions
judge’s finding that the respondents’ claims in respect of sections 7 and 8 of
the Charter are defective for failing to plead how these interests are engaged,
but nevertheless should not be struck since the respondents will have an
opportunity to correct this pleading in the process of making further amendments
to the Statement of Claim as a result of his decision. The respondents have
abandoned this claim and have since withdrawn it in their Fourth Amended
Statement of Claim.
[20]
Accordingly, the parties are in agreement that
this case raises the following issues:
A.
What is the applicable standard of review?
B.
Did the judge err in applying the proper test
for certification?
C.
Did the judge err in determining that the
Statement of Claim disclosed a reasonable cause of action?
1)
Did the judge err in finding that the issue of
whether there is an enforceable contract is a matter for trial?
2)
Did the judge err in finding that the pleadings
set out a viable cause of action in negligence and breach of confidence in the
absence of an adequate pleading of tangible damages?
3)
Did the judge err in finding that a
free-standing tort in publicity given to private life exists in Canada?
4)
Did the judge err in finding that the test for
intrusion upon seclusion was met on the facts as pleaded?
D.
Did the judge err in determining that a class
action is the preferable procedure?
E.
Did the judge err in awarding costs?
[21]
On cross-appeal, the only issue is whether the
judge erred in requiring that there be at least one identified representative
plaintiff.
IV.
Analysis
General
principles regarding certification of class action proceedings
[22]
The conditions for certifying a class action are
provided for at Rule 334.16 of the Rules. According to that provision, a class action
proceeding shall be certified if the following conditions are met: (a) the
pleadings disclose a reasonable cause of action, (b) there is an identifiable
class of two or more persons, (c) the claims raise common questions of law or
fact, (d) a class proceeding is the preferable procedure for just and efficient
resolution of those common questions, and (e) there is a representative
plaintiff who would fairly and adequately represent the interests of the class.
These criteria are essentially the same ones applicable in provincial court
proceedings in Ontario and British Columbia, such that the Federal Court’s
jurisprudence on certification relies substantially on Supreme Court cases
arising in those provinces: Buffalo v. Samson Cree Nation, 2010 FCA 165,
405 N.R. 232, at para. 8.
[23]
For the purposes of the first criterion - that
the pleadings disclose a reasonable cause of action - the principles are the
same as those applicable on a motion to strike. The facts alleged in the
statement of claim are assumed to be true, and no evidence may be considered.
The test is whether it is “plain and obvious”
that the pleadings, assuming the facts pleaded to be true, disclose no
reasonable cause of action. Or, to put it differently, the plaintiffs must
establish that there is a reasonable prospect of success should the claim be
permitted to proceed towards trial: see Hollick v. Toronto (City), 2001
SCC 68, [2001] 3 S.C.R. 158, at para. 25 [Hollick]; Pro-Sys, at para.
63; Hunt v. Carey Canada Inc., [1990] 2 S.C.R. 959 at p. 980, 74 D.L.R.
(4th) 321 [Hunt]; R. v. Imperial Tobacco Canada Ltd., 2011 SCC
42, [2011] 3 S.C.R. 45, at paras. 17, 70. While the facts alleged are assumed
to be true, they must still be pleaded in support of each cause of action. Bald
assertions of conclusions are not allegations of material fact and cannot
support a cause of action: Merchant Law Group v. Canada Revenue Agency,
2010 FCA 184, 321 D.L.R. (4th) 301, at para. 34; Mancuso et al. v. Canada (Minister
of National Health and Welfare) et al., 2015 FCA 227, 476 N.R. 219, at
para. 27.
[24]
For the other four certification criteria
(identifiable class, common questions, preferable procedure and class
representative), the plaintiffs have the burden of adducing evidence to show “some basis in fact” that these criteria have been
met: Hollick, at para. 25; Pro-Sys, at para. 99; AIC Ltd. v. Fischer,
2013 SCC 69, [2013] 3 S.C.R. 949, at para. 40 [Fischer]. These criteria
are concerned with the form of the action, not its merits. This threshold is
lower than a balance of probabilities, as certification is not the appropriate
stage to resolve conflicts in the evidence: Pro-Sys, at para. 102.
[25]
As stated by the Supreme Court in Hollick
(at para. 15), the certification criteria are to be assessed while keeping in
mind the purposes of class action proceedings:
The Act reflects an increasing recognition
of the important advantages that the class action offers as a procedural tool.
As I discussed at some length in Western Canadian Shopping Centres (at
paras. 27-29), class actions provide three important advantages over a
multiplicity of individual suits. First, by aggregating similar individual
actions, class actions serve judicial economy by avoiding unnecessary
duplication in fact-finding and legal analysis. Second, by distributing fixed
litigation costs amongst a large number of class members, class actions improve
access to justice by making economical the prosecution of claims that
any one class member would find too costly to prosecute on his or her own.
Third, class actions serve efficiency and justice by ensuring that actual and
potential wrongdoers modify their behaviour to take full account of the
harm they are causing, or might cause, to the public. […] In my view, it is
essential therefore that courts not take an overly restrictive approach to the
legislation, but rather interpret the Act in a way that gives full effect to
the benefits foreseen by the drafters. [Emphasis added]
[26]
In determining whether the class action is the “preferable procedure”, the plaintiff has the burden
of showing that the class action would be a fair, efficient and manageable
process that would be preferable to other reasonably available means of
resolving the class members’ claims (Hollick, at paras. 28, 31). Rule
334.16(2) provides a list of factors to be considered in the analysis,
including the extent to which common questions predominate over individual
questions, whether a significant number of class members have an interest in
individually controlling the proceedings, whether the same claims have been the
subject of other proceedings, whether other means of resolving the claims are less
practical or efficient, and whether the administration of the class proceeding
would create greater difficulties than those likely to be experienced if relief
were sought by other means. Comparison may be made to individual court actions,
but also to alternatives to court actions such as administrative and regulatory
bodies or no-fault compensation regimes. The court must assess and compare the
available recourse by reference to the objectives of class action proceedings
to determine which process best achieves those objectives.
A.
What is the applicable standard of review?
[27]
The parties disagree as to the applicable
standard of review. The appellant argues that the decision of the motions judge
according to which the pleadings disclose a reasonable cause of action is a
pure question of law reviewable on a standard of correctness. The respondents,
on the other hand, insist on the deference owed to motions judges’ decisions to
grant a certification order. In my view, both of these positions are
substantially true to the extent that they address the issue from different
angles.
[28]
It is no doubt true that courts across the
country have recognized in a number of cases that the unique nature of
certification orders calls for substantial deference: see, for ex., Jer v. Royal
Bank of Canada, 2014 BCCA 116, (sub. nom. Jer v. Samji) [2014]
B.C.J. No. 535, at para. 61; Wright Medical Technology Canada Ltd. v. Taylor,
2015 NSCA 68, [2015] N.S.J. No. 285, at paras. 30-31. As explained by the
Ontario Court of Appeal in Pearson v. Inco Ltd. et al., 78 O.R. (3d)
641, 2006 Can LII 913 [Pearson], (cited with approval by the Supreme
Court of Canada in Fischer, at para. 65), such deference is warranted by
the special expertise developed by motions judges on certification motions and
the necessity of weighing a number of factors when assessing the certification
criteria:
The decision of the motion judge on a
certification motion is entitled to substantial deference. The judges hearing
these motions have developed a special expertise. Furthermore, the judges have
often case-managed the proceedings and are therefore especially familiar with
the factual context, as was the motion judge in this case. The decision as to
preferable procedure is, in my view, entitled to special deference because it
involves weighing and balancing a number of factors.
Pearson, at p.
657.
[29]
Accordingly, the assessment of the last four
certification criteria (i.e. whether there is some basis in fact to conclude
that the claim has identified a proper class, raises sufficient common
questions, is a preferable procedure and is represented by an adequate class
representative) will be entitled to substantial deference as they raise
questions of mixed fact and law involving an appreciation of the evidence on
the motion and a certain field-sensitivity in trial management: see Hinton v.
Canada (Minister of Citizenship and Immigration), 2008 FCA 215, [2009] 1
F.C.R. 476, at para. 36.
[30]
The assessment of the first certification
criterion - whether the claim discloses a reasonable cause of action - raises
an entirely different type of question. As previously mentioned, the analysis
of this criterion excludes the appreciation of evidence and involves
essentially legal reasoning, that is, whether the applicable legal criteria to
make out a certain claim have been met. The same will be true when determining
whether the motions judge applied the proper test for the cause of action
requirement. These are questions of law that must be reviewed on a standard of
correctness. As the Supreme Court stated in Fischer (at para. 65), “…deference does not protect the decision against review for
errors in principle which are directly relevant to the conclusion reached …”.
[31]
This approach is entirely consistent with the
usual appellate standard developed by the Supreme Court of Canada in Housen v.
Nikolaisen, 2002 SCC 33, [2002] 2 S.C.R. 235. The fact that the decision of
a motions judge to certify an action as a class proceeding is largely
discretionary does not justify a separate standard of review analysis. The most
recent case law from this Court recognizes the need for a uniform approach with
respect to all appeals of orders, whether they are considered discretionary or
not: see Imperial Manufacturing Group Inc. v. Decor Grates Incorporated,
2015 FCA 100, [2016] 1 F.C.R. 246 rev’g David Bull Laboratories (Canada)
Inc. v. Pharmacia Inc., [1995] 1 F.C. 588 at p. 594, 58 C.P.R. (3d) 209
(C.A.); Turmel v. Canada, 2016 FCA 9, [2016] F.C.J. No. 605; Teva
Canada Limited v. Gilead Sciences Inc., 2016 FCA 176 at para. 23, [2016]
F.C.J. No. 605. I also note that this is the standard applied by this Court in
dealing with an order certifying an action as a class proceeding: see Condon
v. Canada, 2015 FCA 159, [2015] F.C.J. No. 803, at para. 7 [Condon].
[32]
As a result, a standard of correctness will be
applied to questions B and C, whereas questions D and E will be reviewed on the
standard of palpable and overriding error.
B.
Did the judge err in applying the proper test
for certification?
[33]
As previously mentioned, material facts must be
pleaded in support of each cause of action alleged. Bare assertions of
conclusions are insufficient and cannot support a cause of action. Counsel for
the appellant contends that the motions judge erred in that respect in applying
the “some basis in fact” test, which only
applies to the other four elements of certification. I agree. A careful reading
of the decision leads me to believe that the motions judge conflated the test
for determining whether the pleadings disclose a reasonable cause of action
with the standard of proof applicable to the other four certification
requirements.
[34]
At paragraph 22 of his reasons, the motions judge
characterizes as a “factual dispute” the
arguments made by the respondents, including the argument that no supporting
facts were alleged in the claim that personal information was disclosed and
that there are no material facts alleged to show that Health Canada was
high-handed, outrageous, reckless, wanton, entirely without care, deliberate,
callous, disgraceful, wilful and in disregard of the rights of the plaintiffs
and other class members. He adds, moreover, that this “factual
dispute” is only relevant to the issue of “some
basis in fact”.
[35]
Even more troublesome is paragraph 27 of the motions
judge’s reasons, which reads as follows:
On the threshold question of “some basis in
fact”, I find that the Plaintiffs have established sufficient basis for this
Court to consider the other elements of the certification analysis. The Privacy
Commissioner’s Report, a public document, is itself sufficient for these
purposes, as is the other evidence filed.
[36]
There are two problems with this statement.
First, as the Crown suggests, it is erroneous to treat “some
basis in fact” as a kind of threshold question to be passed, before the
Court considers the latter four certification requirements. Rather, it is the
standard of proof applicable to the analysis of those four factors themselves.
[37]
Second, to the extent that the motions judge
turned his mind to the requirement of pleading material facts in support of
each cause of action, he seems to be satisfied with the Privacy Commissioner’s
Report and the other evidence filed. This is clearly an error, as he failed to
draw a distinction between elements in the pleadings and those that are in
evidence on the motion. In fact, his reasons disclose no analysis of what, if
any, pleaded material facts exist to support the various claims. While he made
no particular reference to affidavit evidence in his actual analysis of each
cause of action, and generally stated that the pleading was sufficient in
reaching his conclusions on each cause of action, he does not go through any
thorough analysis of the allegations in the Third Amended Statement of Claim
either.
[38]
For all of these reasons, I am of the view that
the motions judge did not apply the correct test to the reasonable cause of
action criteria, and in fact applied the “some basis in
fact” test applicable to the four other elements of certification. This
error, as discussed below, is fatal for most of the causes of action.
C.
Did the judge err in determining that the
Statement of Claim disclosed a reasonable cause of action?
[39]
Before dealing with the causes of action, a word
must be said about an argument raised by the appellant on the basis of the Privacy
Act. Section 74 of that Act provides as follows:
74
Notwithstanding any other Act of Parliament, no civil or criminal proceedings
lie against the head of any government institution, or against any person
acting on behalf or under the direction of the head of a government
institution, and no proceedings lie against the Crown or any government
institution, for the disclosure in good faith of any personal information
pursuant to this Act, for any consequences that flow from that disclosure, or
for the failure to give any notice required under this Act if reasonable care
is taken to give the required notice.
|
74 Nonobstant
toute autre loi fédérale, le responsable d’une institution fédérale et les
personnes qui agissent en son nom ou sous son autorité bénéficient de
l’immunité en matière civile ou pénale, et la Couronne ainsi que les
institutions fédérales bénéficient de l’immunité devant toute juridiction,
pour la communication de renseignements personnels faite de bonne foi dans le
cadre de la présente loi ainsi que pour les conséquences qui en découlent;
ils bénéficient également de l’immunité dans les cas où, ayant fait preuve de
la diligence nécessaire, ils n’ont pu donner les avis prévus par la présente
loi.
|
[40]
Counsel for the appellant argued that this provision
confers immunity on the Crown from civil proceedings arising from the wrongful
disclosure of personal information unless the disclosure was in bad faith.
Since the respondents have not specifically pleaded bad faith or malice and
relied essentially on bare assertions of high-handedness, callousness,
wantonness, etc. unsupported by any material facts, so the argument goes, no
cause of action lies against the Crown for the alleged breach.
[41]
I find this argument without merit, not because
the pleadings are adequately supported by material facts (I shall return to
that question below when discussing the tort of intrusion upon seclusion), but
because it rests on a misinterpretation of section 74 of the Privacy Act.
When read carefully, it is clear that the phrase “pursuant
to this Act” qualifies the immunity of the Crown from civil or criminal
proceedings and restricts its application to disclosure made in compliance with
the Privacy Act.
[42]
The Canadian Oxford Dictionary, 2nd
ed. defines “pursuant” as “conforming to or in accordance with”. The Black’s Law
Dictionary, 10th ed. defines “pursuant to”
as “in compliance with; in accordance with; under […]”,
“as authorized by; under […]”, or “in carrying out […]”. In the same vein, the cases
interpreting similar immunity clauses in provincial privacy legislation cited
by the appellant are of no help: either the actions were based on breaches of
specific provisions of the privacy legislation itself (Bracken v. Vancouver
Police Board et al., 2006 BCSC 189, [2006] B.C.T.C. 189; Hung v. Gardiner,
2002 BCSC 1234, 45 Admin. L.R. (3d) 243), or the wording of the immunity clause
was broader so as to capture anything done or not done in good faith while
carrying out duties or exercising powers under the Privacy Act (Opal
v. Boyd, 2007 ABQB 373, 444 A.R. 216).
[43]
In the present case, none of the claims made by
the respondents rest on the Privacy Act. The only references to that
piece of legislation occur in the context of the claim for breach of contract
and warranty, where it is alleged that Health Canada did not live up to its
privacy responsibilities set out in the Privacy Act and in the Treasury
Board Privacy Protection Policy. Therefore, the immunity conferred by section 74
of the Privacy Act is of no relevance in the case at bar and cannot
provide cover for the Crown.
(1)
Did the judge err in finding that the issue of
whether there is an enforceable contract is a matter for trial?
[44]
In their Third Amended Statement of Claim, the
Plaintiffs pleaded that they and other Class Members entered into “an express or implied agreement” with Health Canada
when they completed an application for a Possession Authorization and/or
Production License under the Regulations with respect to the collection,
retention, and disclosure of their personal information. The terms of that
agreement provided that any such personal information would only be used by
Health Canada for internal purposes and would not be publicly disclosed, and
that Health Canada would comply with all relevant statutory obligations and policies
concerning mailings. That agreement was breached when Health Canada “recklessly and improperly” disseminated, disclosed
and released the personal information and failed to comply with the obligations
set out in the Privacy Act.
[45]
In my view, the motions judge erred in
accepting, without much discussion, that this pleading was sufficient to ground
the cause of action. First of all, there is a total lack of any material facts
to support this pleading, and that is in and of itself a sufficient basis to dismiss
that cause of action.
[46]
More importantly, I agree with the Crown that
the terms of the alleged agreement were entirely determined by statute and
regulations, since the plaintiffs filed applications as required by the Regulations
and Health Canada promised no more than that which it was already bound to do
under those Regulations and other applicable legislation. For there to
be a contract, there has to be an exchange of promises backed by valuable
consideration. Here, there was no exchange of consideration, no bargaining or
meeting of the minds. The terms of the arrangement were entirely imposed by
statute. This is why there is a tendency in contract law to refuse to enforce
agreements that simply reflect a pre-existing statutory duty, and nothing more:
see S.M. Waddams, The Law of Contracts, 6th ed. (Toronto: Canada Law
Book, 2010), at § 135, p. 98. Yet, the motions judge’s reasons do not
demonstrate any consideration of the statutory nature of Health Canada’s
obligations regarding the confidentiality of information.
[47]
The law of contract does not fit well with a
statutory licensing regime. The licensing regime is offered for reasons of
public policy, as a matter of public law. Applying contract law principles to
the statutory regime contained within the Regulations would “contort those principles beyond all recognition”: Cervinus
Inc. v. Canada (Minister of Agriculture), 2000 CanLII 16750, at para. 28,
198 F.T.R. 187.
[48]
It is true that contracts lacking consideration
may nonetheless be enforceable for other reasons, such as subsequent reliance (Waddams,
at § 189, p. 138). Here, however, the Third Amended Statement of Claim makes no
allegation of any particular reliance beyond some “peace
of mind” (at para. 33). In the absence of any material fact supporting the
argument that Health Canada made promises going beyond their pre-existing
statutory duties and broader in scope than their statutory obligations, the motions
judge could not find that the plaintiffs had sufficiently pleaded a breach of
contract or warranty.
(2)
Did the judge err in finding that the pleadings
set out a viable cause of action in negligence and breach of confidence in the
absence of an adequate pleading of tangible damages?
[49]
The only objection of the appellant with respect
to this cause of action is the lack of an adequate pleading of damages. More
specifically, the appellant argues that no material facts are pleaded in
support of the allegation that either of the representative plaintiffs suffered
any of the damages described in their Third Amended Statement of Claim as
follows:
a) costs incurred to prevent home invasion,
theft, robbery and/or damage to personal property including marijuana plants
and related paraphernalia;
b) costs incurred for personal security;
c) damage to reputation;
d) loss of employment;
e) reduced capacity for employment;
f) mental distress;
g) out of pocket expenses;
h) inconvenience, frustration and anxiety
associated with taking precautionary steps to reduce the likelihood of home
invasion, theft, robbery and/or damage to personal property and to obtain
personal security; and
i) such further or other damages as counsel
may advise.
Third Amended Statement of Claim, para. 56.
[50]
The decision of this Court in Condon is a
complete answer to this argument. At issue in that case was a motion to certify
an action as a class proceeding for the loss of a hard drive containing
personal information of student loan recipients. The Federal Court Judge had
certified the action relating to the claims for breach of contract and the tort
of intrusion upon seclusion, but had rejected the claims for negligence and
breach of confidence for lack of compensable damages. On appeal to this Court,
Justice Webb, with whom Justices Ryer and Near agreed, overturned the Federal
Court on this point, finding that Rule 182 (a) of the Rules only requires that
the claim indicate the “nature of any damages claimed”,
and that a general description was sufficient (Condon, at para. 20).
[51]
In the case at bar, this is precisely what the respondents
have done. They have identified the nature of the damages that they are
claiming, including costs incurred to prevent home invasion, theft, robbery
and/or damage to personal property, loss of employment and reduced capacity for
employment. These damages are not negligible inconveniences nor entirely
speculative, and it is to be assumed that these costs have been incurred in
light of the principle that a statement of claim is to be read as generously as
possible at the certification stage of a class action: Biladeau v. Ontario
(Attorney General), 2014 ONCA 848, [2014] O.J. No. 5679, at para. 15. Of
course, it will be up to the trial judge to determine whether those damages
were truly suffered, and to what extent they were in fact caused by the appellant’s
conduct. This is no reason, however, to dismiss this cause of action, and the motions
judge did not err in finding that the pleading was sufficient in this respect.
(3)
Did the judge err in finding that a
free-standing tort in publicity given to private life exists in Canada?
[52]
Canadian courts have been generally reluctant to
recognize a separate common law right to privacy giving rise to actionable
torts: A.M. Linden and B. Feldthusen, Canadian Tort Law, 10th ed.
(Toronto: LexisNexis Canada, 2015), at §2.78, p. 64. That being said, the
Ontario Court of Appeal opened the door in Tsige, recognizing the
existence of a right of action for intrusion upon seclusion. In coming to that
conclusion, the Court relied in part on American tort law, which recognizes
four torts related to privacy. Besides intrusion upon seclusion, the American
jurisprudence appears to recognize three other torts relating to privacy, among
which the tort of public disclosure of embarrassing private facts about the
plaintiff: Restatement of the Law, Second, Torts, §652 (1977) [Restatement].
While the Ontario Court of Appeal ultimately focussed on intrusion upon
seclusion and explicitly refrained from broader pronouncements, some of its
reasoning would appear to apply equally to other privacy-related wrongs. Its
concluding paragraphs relating to the recognition of a tort of intrusion upon
seclusion were particularly expansive:
[66] The case law, while certainly far from
conclusive, supports the existence of such a cause of action. Privacy has long
been recognized as an important underlying and animating value of various
traditional causes of action to protect personal and territorial privacy. Charter
jurisprudence recognizes privacy as a fundamental value in our law and
specifically identifies, as worthy of protection, a right to informational
privacy that is distinct from personal and territorial privacy. The right to
informational privacy closely tracks the same interest that would be protected
by a cause of action for intrusion upon seclusion. Many legal scholars and writers
who have considered the issue support recognition of a right of action for
breach of privacy: […]
[…]
[68] It is within the capacity of the common
law to evolve to respond to the problem posed by the routine collection and
aggregation of highly personal information that is readily accessible in
electronic form. Technological change poses a novel threat to a right of
privacy that has been protected for hundreds of years by the common law under
various guises and that, since 1982 and the Charter, has been recognized
as a right that is integral to our social and political order.
[53]
Bearing in mind that the novelty of a cause of
action should not prevent the respondents from proceeding with their case, and
that the Court should give a generous reading to the Statement of Claim, I am
inclined to agree with the motions judge that it should not be dismissed for
that reason: see Attis v. Canada (Health), 2008 ONCA 660, at para. 23,
300 D.L.R. (4th) 415; Hunt at pp. 979-980. That being said, I
am of the view that this cause of action should nevertheless have been rejected
because it is not supported by any material facts.
[54]
According to the American Restatement,
the tort of publicity given to private life requires the following elements:
§ 652D Publicity Given to Private Life
One who gives publicity to a matter
concerning the private life of another is subject to liability to the other for
invasion of his privacy, if the matter publicized is of a kind that
a) would be highly offensive to a reasonable
person, and
b) is not of legitimate concern to the
public.
[55]
According to the same treatise published by the
American Law Institute, the concept of “publicity”
means that “the matter is made public, by communicating
it to the public at large, or to so many persons that the matter must be
regarded as substantially certain to become one of public knowledge” (Restatement,
at §652D). It goes on to add that communicating a fact concerning a plaintiff’s
private life to a single person or even to a small group of persons is not an
invasion of the right of privacy.
[56]
In the case at bar, there is nothing on the
facts as pleaded that might satisfy such criteria. The only material facts
pleaded to support the disclosure of the plaintiffs’ personal information is to
Canada Post, whose employees have confidentiality obligations, and to other
persons who would have no obligation of confidentiality including family
members, spouses, roommates, persons who sort mail in multi-resident
facilities, and persons to whom the mail was misdirected. I agree with the appellant
that this is far from sufficient to establish that the private information was
communicated to the public at large. The examples provided in the treatise as
to what would be sufficient to give publicity within the meaning of the term as
it is used in this type of tort - a publication in a newspaper or a magazine,
or in a handbill distributed to a large number of persons, or any broadcast
over the radio, or statement made in an address to a large audience - suffice
to understand that the publicity required would have to be of a much broader
scale than what took place here. Accordingly, the motions judge erred in
failing to turn his mind to this requirement and to the absence of sufficient
material facts to support this claim.
(4)
Did the judge err in finding that the test for
intrusion upon seclusion was met on the facts as pleaded?
[57]
The essential elements for the tort of intrusion
upon seclusion were described as follows in Tsige, at para. 71:
The key features of this cause of action are,
first, that the defendant’s conduct must be intentional, within which I would
include reckless; second, that the defendant must have invaded, without lawful
justification, the plaintiff’s private affairs or concerns; and third, that a
reasonable person would regard the invasion as highly offensive causing
distress, humiliation or anguish. However, proof of harm to a recognized
economic interest is not an element of the cause of action. I return below to
the question of damages, but state here that I believe it important to
emphasize that given the intangible nature of the interest protected, damages
for intrusion upon seclusion will ordinarily be measured by a modest
conventional sum.
[58]
I agree with the appellant that in the case at
bar, the respondents have not pleaded any material facts in support of the
necessary elements of the claim. At best, the material facts pleaded support
the notion that an isolated administrative error was made. This is a far cry
from the situation in Tsige, where a bank employee accessed private
financial information of the plaintiff at least 174 times over a four-year
period in order to maintain surveillance over her former spouse and his new
partner; moreover, Ms. Tsige was aware that her actions were wrong. Here, there
are no material facts pleaded to support an allegation of bad faith or
recklessness.
[59]
Accordingly, it is plain and obvious that this
cause of action could not possibly succeed. The motions judge erred in failing
to dismiss this cause of action.
[60]
As a result, I find that the only cause of
action disclosed by the Third Amended Statement of Claim is negligence and
breach of confidence.
D.
Did the judge err in determining that a class
action is the preferable procedure?
[61]
As previously mentioned, the respondents must
show some basis in fact that a class proceeding would be the preferable
procedure for resolving the common issues. Rule 334.16(2) of the Rules sets out
the factors which must be considered in determining whether a class proceeding
is the preferable procedure:
(2) All relevant matters shall be considered in a determination of
whether a class proceeding is the preferable procedure for the just and
efficient resolution of the common questions of law or fact, including
whether
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(2) Pour décider si le recours collectif est le meilleur moyen de
régler les points de droit ou de fait communs de façon juste et efficace,
tous les facteurs pertinents sont pris en compte, notamment les suivants :
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(a) the questions of law or fact common to the class members
predominate over any questions affecting only individual members;
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a) la prédominance des points de droit ou de fait communs sur ceux
qui ne concernent que certains membres;
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b) a significant number of the members of the class have a valid
interest in individually controlling the prosecution of separate proceedings;
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b) la proportion de membres du groupe qui ont un intérêt légitime
à poursuivre des instances séparées;
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(c) the class proceeding would involve claims that are or have
been the subject of any other proceeding;
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c) le fait que le recours collectif porte ou non sur des
réclamations qui ont fait ou qui font l’objet d’autres instances;
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(d) other means of resolving the claims are less practical or less
efficient; and
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d) l’aspect pratique ou l’efficacité moindres des autres moyens de
régler les réclamations;
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(e) the administration of the class proceeding would create
greater difficulties than those likely to be experienced if relief were
sought by other means.
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e) les difficultés accrues engendrées par la gestion du recours collectif
par rapport à celles associées à la gestion d’autres mesures de redressement.
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[62]
Counsel for the appellant submits that in the
case at bar, the questions of law or fact common to the class members do not
predominate over any questions affecting only individual members. It is no
doubt true that there are significant individual issues and factual
determinations, relating more particularly to causation and damages, that will
remain once the common issues have been decided. That being said, it is an oversimplification
to assert, as the appellant does, that the only true commonality among the
class members is that they all received a letter from Health Canada by Canada
Post in an envelope containing the return address for the Program.
[63]
The respondents have advanced a number of common
issues, many of which are of no relevance as a result of having dismissed most
causes of action. However, there are some common questions relating to
negligence and breach of confidence, including whether Health Canada owed the
class members a duty of care in its collection, use, retention and disclosure
of their personal information, whether Health Canada breached that duty of care
when it sent the envelope, and whether Health Canada breached the confidence of
the class members in its collection, use, retention and disclosure of their
personal information. The resolution of those questions, as found by the
motions judge, will move the litigation forward. Even if individual issues
predominate over common issues, Rule 334.16(1)(c) expressly states that this
does not preclude certification.
[64]
The motions judge acknowledged the Crown’s
concerns on this score, and found that any concern related to having to resolve
a number of issues individually would be multiplied if there were no common resolution
of certain questions (motions judge’s reasons, at paras. 54, 57). Moreover,
this is only one of the criteria to be applied. As required by the jurisprudence
and the Rules, the motions judge considered the objectives of class action -
judicial economy, access to justice and behaviour modification - and emphasized
that individuals may be discouraged from defending their rights precisely when
damages may be nominal or modest.
[65]
It may be, as argued by the Crown, that the
concern about thousands of individual claims is exaggerated since it is
unlikely, given the nominal amount of damages per claimant at issue, that this
would ever happen. This argument, however, disregards the access to justice
objective. It is indeed precisely when individual damage awards may be low that
a class action becomes the preferable, and sometimes the only mechanism that
truly ensures access to justice. For that reason, the motions judge could find
that there was some basis in fact for finding that a class action was preferable
to individual claims, particularly from an access to justice standpoint.
Otherwise, only those claimants who have actually lost their employment could
potentially have the incentive to bring an action for negligence.
[66]
Finally, the appellant argued that Parliament
has created with the Privacy Act, a comprehensive regulatory regime for
the protection of personal information under the control of a government
institution. Sections 4 to 8 of that Act set out a code of fair information
practices, which regulates the collection, retention, use, disclosure and
disposal of personal information by government institutions, and the Privacy
Commissioner has been given broad powers to investigate complaints including
the power to compel evidence on oath, enter any government premises and examine
or obtain copies of records. According to the appellant, Parliament could have
chosen to create a regime that contemplates awarding damages, but it chose not
to and this choice should be respected in evaluating the preferable procedure.
[67]
The short answer to that argument is that the
Privacy Commissioner only has a recommendatory function and cannot award
damages (Privacy Act, section 35). A report concluding that the
government institution has contravened the Privacy Act will no doubt
have some impact and may provoke some behavioural modification, but this will
be of little comfort for those who may have lost their job when their employer
found out that they have a medical condition that they treat with marihuana, or
for those who may have felt compelled to leave the community they grew up in
because everyone now knows and criticizes their decision to treat their illness
by consuming and producing marihuana. If a class action can address some of
these harms, then it may be a preferable procedure.
[68]
I note that a similar argument was made before
the Federal Court in Condon (2014 FC 250, [2014] F.C.J. No. 297) and was
flatly rejected as being “woefully inadequate”
because the alternative procedures found in the Privacy Act and a variety
of other government policies, directives and guidelines do not allow for an
award of damages. An appeal of that decision was granted, but only with respect
to the erroneous dismissal of a ground of action.
[69]
I also note that in Fischer, the Supreme
Court found that a class action was preferable compared to an investigation by
the Ontario Securities Commission because certain claimants could not
participate in that process. The Court also found that it was unclear on what
basis the Commission had calculated their award of damages, such that there was
some basis in fact for the proposition that a court action would provide a
better remedy to the claimants. If the suggestion that an alternative remedy
might produce a significantly smaller award in damages (admittedly with some
participation right concerns) was a sufficient basis to certify a class
proceeding, the motions judge clearly did not err in finding that a class
action was preferable to complaints under the Privacy Act where damages
could not be awarded at all.
[70]
Considering the substantial deference that is
owed to a motions judge with respect to the determination of the preferable procedure
to resolve class members’ claims, I find that there is no ground to intervene
on that aspect of the decision. While the motions judge’s reasons could have
been more explicit and thorough, I have not been convinced that he made an
error in principle in his assessment of this criterion.
E.
Did the judge err in awarding costs?
[71]
The Rules specifically address the issue of costs
on a class action certification motion as follows:
334.39 (1) Subject to subsection (2), no costs may be awarded
against any party to a motion for certification of a proceeding as a class
proceeding, to a class proceeding or to an appeal arising from a class
proceeding, unless
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334.39 (1) Sous réserve du paragraphe (2), les dépens ne sont
adjugés contre une partie à une requête en vue de faire autoriser l’instance
comme recours collectif, à un recours collectif ou à un appel découlant d’un
recours collectif, que dans les cas suivants :
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(a) the conduct of the party unnecessarily lengthened the duration
of the proceeding;
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a) sa conduite a eu pour effet de prolonger inutilement la durée
de l’instance;
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(b) any step in the proceeding by the party was improper,
vexatious or unnecessary or was taken through negligence, mistake or
excessive caution; or
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b) une mesure prise par elle au cours de l’instance était
inappropriée, vexatoire ou inutile ou a été effectuée de manière négligente,
par erreur ou avec trop de circonspection;
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(c) exceptional circumstances make it unjust to deprive the
successful party of costs.
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c) des circonstances exceptionnelles font en sorte qu’il serait
injuste d’en priver la partie qui a eu gain de cause.
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[72]
There was no evidence before the motions judge
(nor before this Court) tending to establish that the Crown unnecessarily
lengthened the proceedings or took any improper steps, and nothing to suggest
that any exceptional circumstances justified an award of costs to the respondents.
Moreover, the motions judge gave no reasons for this exceptional award of costs
and the only plausible explanation for such an award appears to be that he
failed to turn his mind to Rule 334.39.
[73]
In my view, the motions judge made an error of
law in awarding costs in this manner, without making any of the factual
findings required to support an exceptional award of costs under Rule 334.39. I
would therefore allow the appeal on this point and order no costs throughout.
The cross-appeal
[74]
On cross-appeal, counsel for the respondents
argued that the motions judge erred in requiring that at least one public class
representative be identified. Requiring a plaintiff to be named, it is
submitted, would only exacerbate the harm that this proceeding is intended to
remedy. Alternatively, steps can be taken to preserve the anonymity of the respondents
while ensuring that they are able to carry out their duties as representative
plaintiffs.
[75]
Rule 334.16(1)(e)(i) requires that representative
plaintiffs be able to “fairly and adequately represent
the interests of the class”. Courts have said that representative
plaintiffs have the responsibility to vigorously represent the interest of the
class members, and that the interests of those class members should not be
vulnerable to the deficiencies in the ability of the named plaintiff to
represent them: see Western Canadian Shopping Centres Inc. v. Dutton, 2001
SCC 46, [2001] 2 S.C.R. 534, at para. 41; Heron v. Guidant Corp., [2007]
O.J. No 3823, at para. 10, 2007 CarswellOnt 9010. I agree with counsel for the
appellant that the anonymity of class representatives is at odds with these
responsibilities.
[76]
It is important that putative class members be
able to communicate directly, and not only through lawyers, but also with the
representatives, because class actions engage broader interests than ordinary
civil actions and serve public purposes going beyond the immediate interests of
the parties: Fairview Donut Inc. v. TDL Group Corp., 2010 ONSC 789, 100
O.R. (3d) 510, at para. 51. Class members cannot make an informed decision
about the worth and suitability of their representatives if they do not have
the ability to communicate with the representative plaintiffs. This may be
crucial when the time comes to decide whether to opt out of the class action.
[77]
In addition, there is no evidence in the case at
bar that there is nobody willing to identify himself or herself publicly as a
representative of the class. In fact, both before and after the alleged breach,
several class members appeared in the media self-identifying as medical
marihuana users and/or producers. In addition, other proposed class actions in
connection with the alleged breach have been brought in the Federal Court and
provincial superior courts by four separately named representative plaintiffs.
[78]
As a result, the motions judge made no palpable
and overriding error in ordering that there be at least one named plaintiff in
addition to the anonymous ones. Furthermore, I note that his reasons are less
definitive than his order, as he stated that “it is the
Court’s intention that, if feasible, at least one public class
representative should be identified” (at para. 63; emphasis added). It
would appear, therefore, that the possibility was left open to go back to the
Court if ever the identification of a class representative proves to be
impossible.
V.
Conclusion
[79]
As a result, I would allow the appeal in part. I
would confirm the Order for certification, but only with respect to the cause
of action of negligence and breach of confidence. I would dismiss all the other
causes of action raised in the Third Amended Statement of Claim. I would
dismiss the cross-appeal as well. I would award no costs in this appeal, and set
aside the Order as to costs against the Crown made by the motions judge.
“Yves de Montigny”
“I agree
C. Michael
Ryer J.A.”
“I agree
Richard Boivin J.A.”