Date:
20110203
Docket: A-506-09
Citation: 2011 FCA 38
CORAM: BLAIS
C.J.
DAWSON J.A.
TRUDEL
J.A.
BETWEEN:
ANDREW DONNIE AMOS
Appellant
and
ATTORNEY GENERAL OF CANADA
Respondent
REASONS FOR JUDGMENT
TRUDEL J.A.
Introduction
[1]
This case
is about the scope of an adjudicator’s jurisdiction under the Public Service
Labour Relations Act, S.C. 2003, c. 22 (PSLRA or Act or new Act).
Does an adjudicator maintain jurisdiction over disputes relating to settlement
agreements entered into by parties in respect of matters that can be referred
to adjudication or, as put by the Adjudicator in this case, where does a party
go for redress when he or she has settled a grievance referred to adjudication
and subsequently alleges that the other party has failed to honour the
settlement agreement (Adjudicator’s reasons at paragraph 46)?
[2]
On a
standard of correctness, Boivin J. (the Judge), of the Federal Court, answered
no to the first question, adding that pursuant to section 208 of the Act a new
grievance related to the settlement agreement could always be filed (2009 FC
1181). This is the appeal from his judgment of 20 November 2009. For the
reasons that follow, I would allow the appeal and restore the Adjudicator’s
decision.
[3]
The facts
are straightforward and aptly summarized by the Judge:
[2] The grievor
and [appellant], Andrew Donnie Amos, is employed with the Department of Public
Works and Government Services (the Department) as a Senior Project Manager at
the ENG 5 subgroup and level. The Deputy Minister of the Department (the
Deputy Head) imposed a 20-day disciplinary suspension without pay on the
[appellant] by letter dated March 29, 2005. On May 2, 2005, the [appellant]
filed a grievance challenging the 20-day suspension and the grievance was
referred to adjudication on August 10, 2005.
[3] Adjudicator
Dan Butler was appointed to hear and determine the matter. A hearing was first
convened in Halifax, Nova Scotia, for three days starting on
November 28, 2006 and resumed in Halifax on May 1, 2007. With the assistance of the
Adjudicator, the parties reached a settlement on May 2, 2007, set out in a
[Memorandum of Agreement] (MOA), which dealt with a number of issues. The MOA
set out a plan for the parties to meet, discuss and resolve issues relating to
the [appellant]’s working relationship with the Department.
[4] Following
the MOA, the [appellant] did not withdraw his grievance.
[5] On
December 14, 2007, the [appellant] requested that the Board reopen the
adjudication hearing on the merits of his grievance on the ground that the
Deputy Head failed to comply with the terms of the MOA, namely, that the
Department had not honoured the promise to meet to resolve their issues and
establish a positive working relationship.
[6] On
January 7, 2008, the Deputy Head objected to the [appellant]’s request on two
grounds: first, that the existence of a final and binding settlement agreement
constituted a complete bar to an adjudicator’s jurisdiction; and second, that
it was a well-established principle that adjudicators under the Public
Service Staff Relations Act, R.S.C. 1985, c. P-35, s. 1 (PSSRA), the
Act which preceded the PSLRA, had no jurisdiction over the implementation
of a MOA.
[7] The
Adjudicator did not agree to re-open the hearing on the merits as requested by
the [appellant]. Rather, the Adjudicator ordered that the adjudication hearing
resume for the purpose of determining whether the Deputy Head complied or not
with the terms of the MOA, and, if necessary, for the purpose of determining an
appropriate remedy.
[4]
Because
the questions at issue had never been considered in the context of
the new Act, Adjudicator
Dan Butler (the Adjudicator) sought written representations from the parties
and Interveners (who are not taking part in this appeal) on the following
three questions:
1. Does an adjudicator have jurisdiction under
the new Act to determine whether the parties’ settlement agreement is final and
binding?
2. If so, does the adjudicator have the
jurisdiction to hear an allegation that a party is in non-compliance with a
final and binding settlement agreement?
3. In the event
that an adjudicator has the jurisdiction to hear an allegation that a party is
in non-compliance with a final and binding settlement agreement, does the
adjudicator have the jurisdiction to make the order that the adjudicator
considers appropriate in the circumstances?
[5]
On the first question, the Adjudicator
found that he had not been asked to inquire into whether the settlement
agreement was final and binding, or otherwise defective. The root issue
revolved around the appellant’s allegation that the deputy head had failed to
comply with the terms of a final and binding MOA (Adjudicator’s reasons at
paragraphs 93 and 125). This understanding of the Adjudicator is not contested.
His answer to question 1 in unchallenged (see paragraphs [35] and f., infra).
[6]
The
Adjudicator answered questions
2 and 3 favorably. He found that the subject matter of the original grievance
was a disciplinary suspension, which fell under subsection 209(1) of the Act.
Moreover, the issue of non-compliance with the settlement arose in its
essential character from the original grievance, which, he noted, had not been
withdrawn by the appellant (Adjudicator’s reasons at paragraphs 126 and 53).
Therefore, contrary to the Judge, he concluded that he had jurisdiction to
entertain the appellant’s allegation of the deputy head’s non-compliance with
the settlement agreement and that he could make a remedial order. There was consequently
no need for the appellant to file a new grievance under section 208. I will
come back to the Adjudicator’s decision later in the course of my analysis.
Relevant
Legislation
[7]
Section 208 of the Act sets out the situations
allowing for individual grievances while section 209 sets out the subject
matters that may be referred to adjudication. They read, in their relevant
parts, as follows:
Right of
employee
208. (1) Subject to subsections (2) to (7), an
employee is entitled to present an individual grievance if he or she feels
aggrieved
(a) by the interpretation or application, in respect of the
employee, of
(i) a provision of a statute or regulation, or of a direction or other
instrument made or issued by the employer, that deals with terms and
conditions of employment, or
(ii) a provision of a collective agreement or an arbitral award; or
(b) as a result of any occurrence or matter affecting his or
her terms and conditions of employment.
Reference to Adjudication
Reference to
adjudication
209. (1) An employee may refer to adjudication an
individual grievance that has been presented up to and including the final
level in the grievance process and that has not been dealt with to the
employee’s satisfaction if the grievance is related to
(a) the interpretation or application in respect of the
employee of a provision of a collective agreement or an arbitral award;
(b) a disciplinary action resulting in termination, demotion,
suspension or financial penalty;
(c) in the case of an employee in the core public
administration,
(i) demotion or termination under paragraph 12(1)(d) of the Financial
Administration Act for unsatisfactory performance or under paragraph
12(1)(e) of that Act for any other reason that does not relate to a
breach of discipline or misconduct, or
(ii) deployment under the Public Service Employment Act without
the employee’s consent where consent is required; or
(d) in the case of an employee of a separate agency designated
under subsection (3), demotion or termination for any reason that does not
relate to a breach of discipline or misconduct.
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Droit du
fonctionnaire
208. (1) Sous réserve des paragraphes (2) à (7), le
fonctionnaire a le droit de présenter un grief individuel lorsqu’il s’estime
lésé :
a) par
l’interprétation ou l’application à son égard :
(i) soit de toute disposition d’une loi ou d’un règlement, ou de toute
directive ou de tout autre document de l’employeur concernant les conditions
d’emploi,
(ii) soit de toute disposition d’une convention collective ou d’une
décision arbitrale;
b) par suite
de tout fait portant atteinte à ses conditions d’emploi.
Renvoi
à l’arbitrage
Renvoi
d’un grief à l’arbitrage
209. (1) Après l’avoir porté jusqu’au dernier palier
de la procédure applicable sans avoir obtenu satisfaction, le fonctionnaire
peut renvoyer à l’arbitrage tout grief individuel portant sur :
a) soit
l’interprétation ou l’application, à son égard, de toute disposition d’une
convention collective ou d’une décision arbitrale;
b) soit une
mesure disciplinaire entraînant le licenciement, la rétrogradation, la
suspension ou une sanction pécuniaire;
c) soit,
s’il est un fonctionnaire de l’administration publique centrale :
(i) la rétrogradation ou le licenciement imposé sous le régime soit de
l’alinéa 12(1)d) de la Loi sur la gestion des finances publiques
pour rendement insuffisant, soit de l’alinéa 12(1)e) de cette loi pour
toute raison autre que l’insuffisance du rendement, un manquement à la
discipline ou une inconduite,
(ii) la mutation sous le régime de la Loi sur l’emploi dans la
fonction publique sans son consentement alors que celui-ci était
nécessaire;
d) soit la
rétrogradation ou le licenciement imposé pour toute raison autre qu’un
manquement à la discipline ou une inconduite, s’il est un fonctionnaire d’un
organisme distinct désigné au titre du paragraphe (3).
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[8]
Under the PSSRA,
section 92 dealt with references to adjudication. In its relevant parts, it
read as follows:
Reference to
adjudication
92. (1) Where an employee has
presented a grievance, up to and including the final level in the grievance
process, with respect to
(a) the
interpretation or application in respect of the employee of a provision of a
collective agreement or an arbitral award,
(b) in the case of
an employee in a department or other portion of the public service of Canada specified in Part I of
Schedule I or designated pursuant to subsection (4),
(i) disciplinary action
resulting in suspension or a financial penalty, or
(ii) termination of
employment or demotion pursuant to paragraph 11(2)(f) or (g) of
the Financial Administration Act, or
(c) in the case of
an employee not described in paragraph (b), disciplinary action resulting
in termination of employment, suspension or a financial penalty,
and the grievance has not
been dealt with to the satisfaction of the employee, the employee may,
subject to subsection (2), refer the grievance to adjudication.
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Renvoi à l’arbitrage
92. (1) Après
l'avoir porté jusqu'au dernier palier de la procédure applicable sans avoir
obtenu satisfaction, un fonctionnaire peut renvoyer à l'arbitrage tout grief
portant sur :
a)
l'interprétation ou l'application, à son endroit, d'une disposition d'une
convention collective ou d'une décision arbitrale;
b) dans le cas
d'un fonctionnaire d'un ministère ou secteur de l'administration publique
fédérale spécifié à la partie I de l'annexe I ou désigné par décret pris au
titre du paragraphe (4), soit une mesure disciplinaire entraînant la
suspension ou une sanction pécuniaire, soit un licenciement ou une
rétrogradation visé aux alinéas 11(2)f) ou g) de la Loi sur
la gestion des finances publiques;
c) dans les
autres cas, une mesure disciplinaire entraînant le licenciement, la
suspension ou une sanction pécuniaire.
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[9]
Two other
provisions are also of
interest. Subsection 226(2) of the Act gives adjudicators the power to take the
parties into mediation at any stage of a proceeding, without prejudice to their
power to continue the adjudication “with respect to the issues that have not
been resolved”. This power was not provided for in the PSSRA. Section
236 ousts the Court’s jurisdiction over disputes relating to employment:
Power to mediate
226. (2) At any stage
of a proceeding before an adjudicator, the adjudicator may, if the parties
agree, assist the parties in resolving the difference at issue without
prejudice to the power of the adjudicator to continue the adjudication with
respect to the issues that have not been resolved.
Disputes
relating to employment
236. (1) The right of an employee to seek redress by
way of grievance for any dispute relating to his or her terms or conditions
of employment is in lieu of any right of action that the employee may have in
relation to any act or omission giving rise to the dispute.
Application
(2) Subsection (1) applies whether
or not the employee avails himself or herself of the right to present a
grievance in any particular case and whether or not the grievance could be
referred to adjudication.
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Médiation
226. (2) En tout état
de cause, l’arbitre de grief peut, avec le consentement des parties, les
aider à régler tout désaccord entre elles, sans qu’il soit porté atteinte à
sa compétence à titre d’arbitre chargé de trancher les questions qui n’auront
pas été réglées.
Différend lié
à l’emploi
236. (1) Le droit de recours du fonctionnaire par
voie de grief relativement à tout différend lié à ses conditions d’emploi
remplace ses droits d’action en justice relativement aux faits — actions ou
omissions — à l’origine du différend.
Application
(2) Le paragraphe (1) s’applique
que le fonctionnaire se prévale ou non de son droit de présenter un grief et
qu’il soit possible ou non de soumettre le grief à l’arbitrage.
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The Judgment Below
[10]
The Judge was of the view that “there is no
substantial change between section 92 of the PSSRA and section 209 of
the PSLRA” (reasons for judgment at paragraph 39). As a result, there
was no need to exclude case law interpreting the former, which taught that “the
existence of a final and binding settlement agreement is a complete bar to an
adjudicator’s jurisdiction” (ibidem at paragraph 28); see also MacDonald v. Canada, (1998), 158 F.T.R. 1, 83
A.C.W.S. (3d) 1033; Bhatia v. Treasury Board (Public Works Canada),
[1989] C.P.S.S.R.B. No. 141 (QL) [Bhatia]; Fox v. Treasury Board
(Immigration and Refugee Board), 2001 PSSRB 130 (QL); and Bedok v.
Treasury Board (Department of Human Resources Development), 2004 PSSRB 163
(QL) [Bedok].
[11]
More specifically, the Judge wrote:
[40] As noted by the parties at the hearing,
other labour relations regimes allow the Adjudicator to retain jurisdiction
over the grievance once a settlement is reached. However, this has never been
the case so far within the public service as procedures for the enforcement of
employment rights and obligations differ in some respect from those of the
private sector (Vaughan v. Canada, 2005 SCC 11, [2005] 1 S.C.R. 146).
There is no clear indication that Parliament, in adopting the PSLRA,
sought to change this.
[12]
Although he accepted that subsection 226(2) and
section 236 of the Act were new in relation to the PSSRA, the Judge
nonetheless refused the appellant’s suggestion that these provisions had the
effect of extending the Adjudicator’s jurisdiction to disputes arising out of a
MOA (reasons for judgment at paragraphs 54 and 49). The Judge opined that the
signing of a settlement agreement evidenced the parties’ intention to abandon
the procedure under section 209 of the Act “and thus depart from adjudication
by taking the path of resolving their dispute through the MOA” (ibidem at
paragraph 49). Since the parties’ MOA fully settled their difference, there
were no issues left to resolve in front of the Adjudicator. Subsection 226(2) was
not engaged. The Judge was of the view that the Adjudicator’s jurisdiction was not
a function of whether or not the grievor withdrew his grievance (ibidem).
[13]
In any event, as
stated earlier, the Judge noted that the appellant was not without recourse. Pursuant
to section 208 of the Act, he could always file a new grievance related to the
MOA and, if not satisfied with the outcome at the final level of the employer’s
internal grievance procedure, he could apply to the Federal Court for judicial
review of that decision (reasons for judgment at paragraph 55). The appellant
takes particular issue with this conclusion noting that a grievance relating to
a settlement agreement is not adjudicable under section 209 of the Act.
The
Issues in Appeal
[14]
The appellant states the issues as
follows:
1) What is the
appropriate standard of review?
2) Did the Adjudicator
err in concluding that he maintained jurisdiction to enforce settlement
agreements entered into in respect of adjudicable grievances?
[15]
I hasten
to add that at the hearing of this appeal, the appellant made it clear that his
second question was not as broad as it reads. Specifically, the appellant
argues that the Adjudicator was right to conclude that he had jurisdiction over
the enforcement of the settlement agreement since the appellant’s grievance had
never been withdrawn. While the Judge was of the opinion that the withdrawal of
the grievance had no impact on the Adjudicator’s jurisdiction, the appellant
invites us to limit our analysis to these particular circumstances. I accept
his invitation for the following reasons.
[16]
First, the
factual matrix of a case is a determinative factor in assessing a decision-maker’s
jurisdiction. Second, this event was material to the Adjudicator’s analysis. It
allowed him to distinguish the facts of the present case from those of Maiangowi
v. Treasury Board (Department of Health), 2008 PSLRB 6 [Maiangowi]
as he was not called, contrary to Maiangowi, to declare himself without
jurisdiction for the reason that “… [t]here is simply no longer any grievance
before the adjudicator…” (Adjudicator’s reasons at paragraph 53).
[17]
Third, the
non-withdrawal of the grievance cannot be seen as an exceptional occurrence, a
rare omission that will never be seen again. In front of the Adjudicator, it
had been submitted by the Public Service Alliance of Canada (PSAC) that as a
term in the majority of settlement agreements to which it is a party,
grievances over which the Board has primary jurisdiction are not deemed
withdrawn until the settlement agreement is fully implemented (Annex to
Adjudicator’s reasons at page 41, paragraph 37).
[18]
PSAC had
also argued that the Board’s own practice was that grievances that have been
settled “remain active within the Board’s registry operations until such time as
a settlement is confirmed as implemented and the grievance is withdrawn”. Then
the Board’s file is closed (ibidem at paragraph 38).
[19]
These allegations
are consistent with the facts of the present case. The Adjudicator explained at
paragraphs 7 and 8 of his reasons that as he learned of the full settlement
between the parties, on May 2, 2007, “I reminded counsel for the grievor that,
in the circumstances of a settlement achieved through mediation, the practice
under the new Act was to request the grievor to notify formally the [Board’s]
Registry that he has withdrawn his grievance” (Adjudicator’s reasons at
paragraph 7).
[20]
Several
months later, on 6 September 2007, the Registry inquired about the status of
the matter, as the Board’s record contained no written withdrawal of the
grievance. (See ibidem at paragraph 8.)
[21]
It is safe
to conclude from this that grievance files are not automatically closed at the
Registry when parties reach a settlement through mediation. It takes a positive
step from the grievor to achieve that result.
[22]
There
might be, in the future, circumstances warranting a different analysis. For the
time being, I am interested in the situation of the appellant, who never
withdrew his grievance. Thus, in so far as the Adjudicator’s findings could be
understood as engaging both scenarios (these being that the grievance has been
(1) withdrawn, or (2) not withdrawn), my analysis of his reasons and ultimate
conclusion to uphold his decision only apply to the appellant’s circumstances.
Analysis
a) The Standard of Review
[23]
The role
of this Court in an appeal of an application for judicial review is to
determine first whether the reviewing judge identified the correct standard of
review, and second whether he applied this standard correctly (Canada Post Corp.
v. Public Service Alliance of Canada, 2010 FCA 56 at paragraph 84).
[24]
The Judge
found the issue of the Adjudicator’s power to decide the matter to be a true
jurisdictional question, “requiring the interpretation of specific provisions
of the PSLRA” (reasons for judgment at paragraphs 25 and 26). On that
basis, he applied the standard of correctness to his review of the
Adjudicator’s decision. I disagree with the Judge’s characterization of the
issue for the reasons given by our Court in Public Service Alliance of
Canada v. Canadian Federal Pilots Association and Attorney General of Canada,
2009 FCA 223 [Pilots].
[25]
This case
dealt with the Board’s power under section 58 of the Act and, more precisely,
its authority to allocate an employee to a bargaining unit comprising an
occupational group from which he or she was specifically excluded (ibidem
at paragraph 30). Writing for a unanimous panel on this particular issue
(Pelletier J.A. dissenting on the disposition of the application for judicial
review), Evans J.A. wrote:
[39]
I well appreciate why correctness is the
appropriate standard of review for the interpretation of a statutory provision
which demarcates the authority of competing different administrative regimes: Dunsmuir
v. New Brunswick, 2008 SCC 9, [2008]
1 S.C.R. 190 [Dunsmuir] at para. 61. However, I can see no justification in contemporary
approaches to the roles of specialist tribunals and generalist courts in
administrative law for characterizing as a “jurisdictional issue”, and thus
reviewable on a standard of correctness, the interpretation of other provisions
in a tribunal’s enabling statute that do not raise a “question of law that is
of ‘central importance to the legal system … and outside the … specialized area
of expertise’ of the administrative decision maker” (Dunsmuir at para.
55).
[26]
The
judgment in Pilots was issued several months before the
hearing-taking place in front of the Judge. It seems, however, that none of the
parties brought this judgment to his attention. Had they done so, I am
convinced that the Judge would have turned his mind to it, and more
particularly to paragraphs 50 through 52:
[50]
To conclude, in order to establish that the
Board has exceeded its jurisdiction by misinterpreting a provision in its
enabling statute, which neither raises a question of law of central importance
to the legal system nor demarcates its authority vis-à-vis another
tribunal, an applicant must demonstrate that the Board’s interpretation was
unreasonable.
[51]
The only qualification that I would add is
that the tribunal must have the legal authority to interpret and apply the
disputed provision of its enabling legislation. However, administrative
tribunals performing adjudicative functions, such as the Board, normally have
explicit or implied authority to decide all questions of law, including the
interpretation of its enabling statute, necessary for disposing of the matter
before it: Nova Scotia (Workers’ Compensation Board) v. Martin, 2003 SCC
54, [2003] 2 S.C.R. 504, at paras. 40-41.
[52]
In my view, it is too late in the development of
administrative law in Canada for an applicant to invoke the ghost of jurisdiction past to
inveigle the Court into reviewing for correctness a tribunal’s interpretation
of a provision in its enabling statute, without subjecting it to a standard of
review analysis. It would, in my view, make no sense to apply a correctness
standard when the tribunal has the authority to interpret and apply the
provision to the facts, and a standard of review analysis indicates that the
legislature intended the tribunal’s interpretation to be reviewed only for
unreasonableness.
[27]
This being
said, no one contests that the Adjudicator had the legal authority to interpret
his home statute in order to answer the disputed questions. The answers he gave
to these questions brought the parties to the Federal Court. So what is the
standard of review applicable to the Adjudicator’s interpretation of section
209?
[28]
Since the
parties did not direct us to any previous authority on this issue, a standard
of review analysis is required. This is a contextual analysis, which is
dependent on the application of a number of relevant factors, including:
… (1)
the presence or absence of a privative clause; (2) the purpose of the tribunal
as determined by interpretation of enabling legislation; (3) the nature of the
question at issue, and; (4) the expertise of the tribunal. In many cases, it
will not be necessary to consider all of the factors, as some of them may be
determinative in the application of the reasonableness standard in a specific
case (Dunsmuir at paragraph 64).
[29]
First,
section 233 of the Act contains a strong privative clause where a decision of
an adjudicator is involved:
Decisions not
to be reviewed by court
233. (1) Every decision of an adjudicator is final
and may not be questioned or reviewed in any court.
No review by certiorari,
etc.
(2) No order may be made, process entered or proceeding taken in any
court, whether by way of injunction, certiorari, prohibition, quo
warranto or otherwise, to question, review, prohibit or restrain an
adjudicator in any of the adjudicator’s proceedings under this Part.
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Caractère
définitif des décisions
233. (1) La décision de l’arbitre de grief est définitive
et ne peut être ni contestée ni révisée par voie judiciaire.
Interdiction de recours extraordinaires
(2) Il n’est admis aucun recours ni
aucune décision judiciaire — notamment par voie d’injonction, de certiorari,
de prohibition ou de quo
warranto — visant à contester, réviser,
empêcher ou limiter l’action de l’arbitre de grief exercée dans le cadre de
la présente partie.
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[30]
Second,
the broader aim of the Act is to provide an expert regime for the determination
of labour disputes, and to facilitate their resolution expeditiously,
inexpensively, and with little formality (ibidem at paragraph 68):
68 The nature of the regime also favours the standard of
reasonableness. This Court has often recognized the relative expertise of
labour arbitrators in the interpretation of collective agreements, and
counselled that the review of their decisions should be approached with
deference: CUPE, at pp. 235-36; Canada
Safeway Ltd. v. RWDSU, Local 454, [1998] 1 S.C.R. 1079, at para. 58; Voice Construction,
at para. 22. The adjudicator in this case was, in fact, interpreting his
enabling statute. Although the adjudicator was appointed on an ad hoc basis, he was selected by the mutual agreement of
the parties and, at an institutional level, adjudicators acting under the PSLRA can be presumed to hold relative expertise in the
interpretation of the legislation that gives them their mandate, as well as
related legislation that they might often encounter in the course of their
functions. See Alberta Union of Provincial Employees v. Lethbridge Community College. This factor also suggests a reasonableness
standard of review.
[31]
The
preamble of the Act confirms this view of the regime. The Act establishes a
time- and cost-effective method of resolving employment disputes in a fair and
credible way, away from the judicial arena.
[32]
Third, the
respondent does not contest that the question in dispute neither involves a
question of central importance to the legal system nor falls outside the
adjudicator’s specialized area of expertise (Dunsmuir at paragraph 55).
Fourth, the Adjudicator is an independent decision-maker with specialized
jurisdiction in labour relations within the federal public service. The
questions at issue, in light of the broad objects of the Act and the specific
mandate given to the Board, under section 13 of the Act, to provide the parties
with mediation services “in relation to grievances” (see paragraph 15(c)
of the Act), fall within the scope of his jurisdiction.
[33]
On that
basis, I am of the view that the Adjudicator’s decision is entitled to
deference. His decision is therefore reviewable on a standard of
reasonableness.
[34]
Having so
concluded, I now turn to the crux of the matter: the Adjudicator’s authority to
entertain the appellant’s request to hear his complaint about the employer’s
breach of contract and to order an appropriate remedy. My analysis will, more
or less, follow the path taken by the Adjudicator. I will now deal with the
first question formulated by the Adjudicator. Then I will turn to the features
of the new Act and to questions 2 and 3 (see paragraph [4], supra.)
b) Question 1: Final and Binding
Settlement Agreements
[35]
Where in
the case of an individual grievance referred to adjudication in relation to a
disciplinary action resulting in suspension, the parties have entered into a
settlement agreement, does an adjudicator have jurisdiction under the new Act
to determine whether the parties’ settlement agreement is final and binding?
The Adjudicator said yes, and I agree (Adjudicator’s reasons at paragraph 88).
[36]
It is
common ground that under the new Act, adjudicators retained the authority to
determine whether a final and binding settlement agreement exists between the
parties (Bedok), or whether it ought to be set aside for
unconscionability, duress or undue influence (Nash v. Treasury Board
(Correctional Service of Canada), 2007 PSLRB 98; Van de Mosselaer v.
Treasury Board (Department of Transport), 2006 PSLRB 59; Macdonald and Treasury
Board (Department of National Defence), [1985] C.P.S.S.R.B. No. 266). As
the parties in this case agree that their MOA constitutes a final and binding
agreement, the Adjudicator did not have to rule on the qualities of their
settlement agreement. Under these circumstances, there is no doubt that the
Adjudicator’s answer to question 1 is reasonable.
[37]
However, under the
former Act it had also been decided that the role of adjudicators was limited to subject
matters explicitly set out in section 92(1) of the Act. They were held to
retain no jurisdiction over the implementation of a settlement agreement (Bhatia;
Treasury Board and Deom, [1985] C.P.S.S.R.B. No. 150). Therefore, a party
alleging non-compliance with a settlement agreement could only seek redress by
filing a new grievance (pursuant to section 91), and by subsequently seeking
judicial review of that decision in civil courts, the remedy proposed by the
Judge in this instance.
[38]
This issue
of where a party alleging non-compliance with a settlement agreement can
seek redress under the new Act is the core of the parties’ dispute and the
subject of question 2.
c) Question 2: Enforcement of
Settlement Agreements
[39]
Faced with
a request that the appellant’s grievance be heard on the merits, the
Adjudicator had to decide whether the new Act could admit of a different answer
on the subject of non-compliance and, should this be the case, whether he could
make a remedial order. Before turning specifically to these questions, he
sought to compare the legislative framework of the Act to that of the PSSRA,
identifying, in the former, three distinguishing features: the addition of a
Preamble; the adjudicator’s power to assist the parties in mediation under
section 226; and the inclusion of subsection 236(1).
[40]
His
discussion on these elements allowed him to posit the general structure on
which he would rest his final conclusions on the remaining two questions. At
paragraph 86 of his reasons, he wrote:
-
I
must give the provisions of the new Act “…fair, large and liberal construction
and interpretation…” consistent with the objects of the Act…
-
A
cornerstone of the new Act is its emphasis on the voluntary resolution of
disputes through mediation.
-
Given
subsection 236(1) of the new Act […] Part 2 of the new Act must be viewed as
the exclusive and comprehensive regime for the resolution of disputes that
proceed “…by way of grievance…”
[41]
As I
explain below, in my view these three preliminary statements by the Adjudicator
are unassailable.
[42]
The first
statement deals with a well-established principle of interpretation:
Today there is only one
principle of approach, namely, the words of an Act are to be read in their
entire context, in their grammatical and ordinary sense harmoniously with the
scheme of the Act, the object of the Act, and the intention of the Parliament
(Elmer Driedger, Construction of Statutes, 2nd ed. (Toronto:
Butterworths, 1983) at page 87, cited in Rizzo & Rizzo Shoes Ltd.
(Re), [1998]
1 S.C.R. 27 at paragraph 21).
[43]
The
respondent contends that since the wording of the provisions dealing with
adjudication (section 92(1) of the PSSRA and section 209(1) of the new Act)
remained the same, they must be given the same meaning. I disagree with this
restrictive approach. As pointed out by Sullivan, “before interpreters can pronounce
on the clarity of the words to be interpreted, they must look at the entire
context in which the words appear” (Ruth Sullivan, Sullivan on the
Construction of Statutes, 5th ed. (Markham: LexisNexis, 2008) at page 16). Justice
Bastarache also wrote in ATCO Gas and Pipeline Ltd. v. Alberta (Energy and Utility Board), [2006] 1
S.C.R. 140 at paragraph 48:
This Court has stated on numerous occasions that
the grammatical and ordinary essence of a section is not determinative and
does not constitute the end of the inquiry. The Court is obliged to
consider the total context of the provision to be interpreted, no matter how
plain the disposition may seem upon initial reading. [Emphasis added.]
[44]
Every
statute should be interpreted liberally in such a manner as to best ensure the
attainment of its objects. The purpose of a preamble is to assist in explaining
the Act’s “purport and object.”(See section 13 of the Interpretation Act, R.S.C. 1985,
c. I-21.) Alive to this preamble, the Adjudicator concluded that his task was
to interpret the Act in a manner which promotes “…collaborative efforts between
the parties…” to support the “...fair, credible and efficient resolution of
matters…” and to encourage “…mutual respect and harmonious labour-management
relations…” I agree that this was exactly his task.
[45]
In his
second statement, the Adjudicator acknowledged the Act’s emphasis on procedures
promoting the voluntary resolution of disputes, particularly through mediation.
I agree with him that an essential component of the mediation process is the
implementation and enforceability of a settlement agreement.
In the absence of a reasonable
expectation of enforceability, the various processes mandated by the new Act to
facilitate voluntary settlements may have little prospect of contributing to
the attainment of the objects of the new Act as identified by the Legislator.
(Adjudicator’s reasons at
paragraph 67).
[46]
With his
third statement, the Adjudicator took the position that section 236, for which
there was no equivalent in the PSSRA, confirms that Part 2 of the Act
provides an exclusive and comprehensive regime for resolving grievances. The
parties agree that section 236 ousts the jurisdiction of courts with respect to
matters that can proceed by way of grievance under Part 2 of the Act (sections
206 through 238). However, they differ on the question of whether the present
dispute over the settlement agreement made under Part 2 is caught by sections
208 or 209 of the Act.
[47]
These are
the two possible options examined by the Adjudicator:
Option 1: The dispute is
properly the subject of a new grievance filed under section 208 of the new Act.
Given that the subject matter of such a grievance does not fall within the list
of subjects that may be referred to adjudication under subsection 209(1), the
decision at the final level of the internal grievance procedure is final and
binding.
Option 2: The dispute over the
settlement agreement arises from the original grievance. Provided that the
subject matter of the original grievance falls within the ambit of an
adjudicator’s authority under subsection 209(1) of the new Act, an adjudicator
has the jurisdiction to consider the dispute.
(Adjudicator’s
reasons at paragraph 99)
[48]
The
Adjudicator opted for the latter, applying to the facts of the case the
“essential character test” elaborated by the Supreme Court of Canada in Weber
v. Ontario Hydro, [1995] 2 S.C.R. 929 [Weber].
[49]
Weber
asked: When may parties who have agreed to settle their differences by
arbitration under a collective agreement sue in tort? The question arose in the
context of subparagraph 45(1) of the Ontario
Labour Relations Act
(as it read, R.S.O. 1990, c. L.2), which provided that every collective
agreement “shall provide for the final and binding settlement by arbitration…
of all differences between the parties arising from the interpretation,
application, administration or alleged violation of the agreement”.
[50]
For our
purposes, suffice it to say that Mr. Weber, an employee of Hydro Ontario (Hydro),
had filed grievances against his employer. While the ensuing arbitration was
underway, he had also initiated a court action against Hydro based in tort and on
the breach of his rights under sections 7 and 8 of the Charter. Hydro
sought and obtained an order striking out the action on the grounds, inter alia,
that the dispute arose out of the collective agreement, depriving the court of
jurisdiction.
[51]
Concerned
with the demarcation between the jurisdiction of labour arbitrators and that of
the courts, Justice McLachlin (as she then was), accepted that “disputes which
expressly or inferentially arise out of the collective agreement are foreclosed
to the courts” (Weber at paragraph 54, citing De Havilland
Aircraft Co. of Canada Ltd. v. Elliott (1989), 32 O.A.C. 250
(Div. Ct.) at page 258, per Osler J.; Butt v. United Steelworkers of America,
(1993), 106 Nfld. &
P.E.I.R. 181 (Nfld. T.D.); Bourne v. Otis Elevator Co. Ltd., (1984), 45 O.R. (2d) 321
at page 326).
[52]
At paragraph 67, she concluded, “mandatory arbitration clauses
such as section 45(1) of the Ontario Labour
Relations Act generally confer exclusive jurisdiction on
labour tribunals to deal with all disputes between the parties arising from the
collective agreement. The question in each case is whether the dispute, viewed
with an eye to its essential character arises from the collective
agreement.” [Emphasis added.]
[53]
This essential character test, applied in Weber to the
choice of forums between the courts and a statutorily created adjudicative
body, was found to be equally applicable to the choice between two statutorily
created bodies (Regina Police Assn. Inc. v. Regina (City) Board of Police Commissioners, 2000 SCC 14) [Regina].
[54]
In Regina, Justice Bastarache held that (at paragraph 39):
(t)he key question in each case is whether the essential character of a
dispute, in its factual context, arises either expressly or inferentially
from a statutory scheme. In determining this question, a liberal interpretation
of the legislation is required to ensure that a scheme is not offended by the
conferral of jurisdiction on a forum not intended by the legislature. [Emphasis
added.]
[55]
In his
reasons, albeit in a different context, the Adjudicator asked himself that key
question and found that the dispute between the parties, in its essential
character, arose from the original disciplinary action. He wrote:
In reality, no new independent
dispute had emerged – or, if it could be said that there was a new dispute,
that new dispute was so expressly or inferentially linked to the disciplinary
action that it could not be separated from that context (Adjudicator’s reasons,
at paragraph 109).
[56]
The
respondent argues that the Adjudicator could not apply the essential character
test to incorrectly expand his jurisdiction. It was wrong of him to “draw
inferences or imply that matters are within his jurisdiction under section 209
of the Act” (respondent’s memorandum of facts and law at paragraph 49). Had Parliament
intended to extend the jurisdiction of adjudicators to the enforcement of final
and binding settlement agreements, it would have expressly said so.
[57]
I
disagree. Weber and Regina have signalled a general shift towards
the greater empowerment of labour boards and adjudicators. The respondent
raised no valid reason to exclude the “inextricable link” test set out in Weber
and Regina because it serves here to
choose between two processes available under the Act, rather than competing
forums of adjudication or statutory bodies. Rather, I agree with the
Adjudicator’s opinion that “the Supreme Court of Canada direction in the Weber
line of decisions favouring exclusive and comprehensive jurisdiction under the
labour relations statute (as opposed to the courts) to resolve workplace
disputes applies to Part 2 of the new Act, given the explicit wording of
subsection 236(1)” (Adjudicator’s decision at paragraph 78). [Emphasis added.]
[58]
For ease
of reference, I once again reproduce the relevant part of section 236 of the
Act:
No Right of
Action
Disputes relating to employment
236. (1)
The right of an employee to seek redress by way of grievance for any dispute
relating to his or her terms or conditions of employment is in lieu of any
right of action that the employee may have in relation to any act or omission
giving rise to the dispute.
Application
(2) Subsection (1) applies whether
or not the employee avails himself or herself of the right to present a
grievance in any particular case and whether or not the grievance could be
referred to adjudication.
|
Absence de droit
d’action
Différend lié à l’emploi
236. (1) Le droit de recours du
fonctionnaire par voie de grief relativement à tout différend lié à ses
conditions d’emploi remplace ses droits d’action en justice relativement aux
faits — actions ou omissions — à l’origine du différend.
Application
(2) Le paragraphe (1) s’applique
que le fonctionnaire se prévale ou non de son droit de présenter un grief et
qu’il soit possible ou non de soumettre le grief à l’arbitrage.
|
[59]
I also agree
with the Adjudicator that subsection 236(1) is no less substantial and powerful
a statement of an adjudicator’s primacy in relation to complaints that can
proceed by way of grievance than was subsection 45(1) of the Ontario Labour
Relations Act, at play in Weber.
[60]
As well,
the Adjudicator took further support from subsection 236(2) because it
reinforces subsection 236(1) by stating that the prohibition operates even if
the employee has not exercised his or her right to grieve, and even if the
grievance could not be referred to adjudication.
[61]
I agree
with him that:
… subsections 236(1) and (2)
of the new Act are compelling indications that the legislator intended that the
dispute resolution procedures provided by Part 2 of the new Act should
oust the jurisdiction of the courts in respect to actions that proceed “… by
way of grievance…” I am hard-pressed to find support in those provisions for
any contention that a dispute over the implementation of a settlement agreement
can or should ultimately involve the courts, other than regarding the limited
grounds available for a judicial review application (ibidem at paragraph
70).
[62]
This power
is not expressly provided for in the Act itself, but that is not the end of the
matter. As the Adjudicator noted, other labour relations regimes have been
interpreted as implicitly authorizing deciders to enforce settlement agreements
(Adjudicator’s reasons at paragraph 113).
[63]
This
conclusion is consistent with Newfoundland Association of Public Employees
v. Attorney General for Newfoundland [1978] 1 S.C.R. 524,
cited in Heustis v. New
Brunswick
(Electric Power Commission),
[1979] 2 S.C.R. 768, where the Supreme Court held that arbitration boards
should be given latitude to exercise their powers “so as to best effectuate their
raison d’être” (at page 530). Considering the purport and object of the
new Act, I am unable to read section 209 in light of the constraints previously
imposed by section 92 of the PSSRA.
[64]
As Weber
and Regina teach us, the essential
character of a dispute can only be determined by looking at the facts of a
case. Logically, these same facts will also help in determining the
jurisdiction of the Adjudicator.
[65]
In the
present instance, it is clear that the parties’ dispute over the settlement
agreement is inextricably linked to the employer’s disciplinary action and the
appellant’s grievance over it. In the course of the adjudication, with the help
of Adjudicator Butler, the parties agreed to mediate their differences. The
parties considered their agreement as a full, final and binding settlement of
the dispute. It is agreed that it is in the interest of certainty in labour
relations that legitimate settlement agreements be so (Lindor v. Treasury
Board (Solicitor General – Correctional Service Canada), 2003 PSSRB 10). I would add that
whether implicitly or expressly, a final and binding agreement incorporates the
obligation of the parties to give it effect by implementing it. Without
implementation, there cannot be “certainty in labour relations”, the purpose
itself of final and binding settlement agreements (ibidem at paragraph
16, see Adjudicator’s reasons at paragraph 50). Without implementation, how can
the issue be settled while having the effect of pre-empting the adjudicator’s
power to continue the adjudication with respect to the issues that have not
been resolved within the meaning of subsection 226(2)?
[66]
I am
unable to accept the respondent’s contention that filing a new grievance under
section 208 of the Act constitutes an effective redress for the appellant. The
respondent’s position is inconsistent with the legislator’s choice to emphasize
mediation as an important tool to resolve labour disputes. Procedures promoting
the voluntary resolution of disputes, including mediation, are integral to achieving
the labour relations and public interest objectives set out in the Preamble of
the Act. Enforceability of settlement agreements is vital to the objectives of
the Act. Without clear, efficient and economical means to enforce settlement
agreements, mediation runs the risk of becoming meaningless and falling into
abeyance. Parliament’s intention must be interpreted as giving consideration to
parties’ legitimate expectations that a settlement agreement will be enforced,
or will at least be enforceable within a reasonable delay.
[67]
Giving way
to the respondent’s solution would add years to the resolution of the
appellant’s grievance. This, again, cannot be in the best interests of labour
relations within the appellant’s workplace or any grievor’s workplace. I am
reminded that Mr. Amos was disciplined in March 2005 and that he referred his
grievance to adjudication in August 2005. Twenty-one months later, in May 2007,
the parties reached their settlement. As of December 2007, the MOA was still
not implemented. These events already cover a period of almost three years.
Now, according to the respondent, the appellant would have to initiate a new
grievance and, if need be, direct his further grounds of complaint to the
Federal Court through an application for judicial review with its ensuing undue
cost and delay.
[68]
As well, the
respondent’s solution would impose on the appellant the difficult task of
remedying the alleged violation of the MOA through a new grievance to deal
separately with an issue of non-compliance that would ultimately be decided by
the party effectively in breach of contract, all this while the (original)
grievance is still alive. Moreover, given that the allegation of non-compliance
with the settlement agreement points to the employer, the procedure would be
dictated by the employer’s misbehaviour. This is clearly unfair, especially
because an important purpose of labour relations statutes is to level the
playing field between employees and employers. Grievors like the appellant
would have little incentive to settle disputes prior to or during adjudication,
as doing so would constitute a waiver of access to independent third-party
adjudication in exchange for what could become an unenforceable promise, or, at
least, unenforceable efficiently and economically.
[69]
Surely, this
is not what Parliament could have intended when it legislated to ensure “fair,
credible and efficient resolution” of labour disputes.
[70]
A further
concern of the respondent is that Adjudicator Butler, when looking at the
breach, may lack jurisdiction regarding some of the issues addressed in the
settlement agreement. As the settlement agreement may contain clauses in regard
of matters not adjudicable under section 209, the respondent contends that the
Adjudicator would be prevented from making findings on the appellant’s
allegation. This argument is unconvincing. If the appellant’s allegation
was about a settlement agreement plagued with contractual problems, such as
fraud, misrepresentation, duress, undue influence or unconscionability, the
respondent accepts that the Adjudicator would have jurisdiction to determine
whether the parties’ settlement agreement is vitiated. In that case, the
respondent takes no issue with former jurisprudence stating that in order to do
so, the Adjudicator may examine the text of the settlement agreement for
content that explicitly conveys the final and binding nature of the deal struck
by the parties or analyze other evidence from which the intent of the parties
to make such a deal final and binding may be reasonably inferred (Adjudicator’s
reasons at paragraph 89; respondent’s memorandum of facts and law at paragraph
29). If the substance of the MOA, be it restricted to the specific adjudicable
issue or not, does not impede an adjudicator’s jurisdiction under these
circumstances, I fail to see why it does in our case.
[71]
Here, the
Adjudicator clearly dismissed the request to reopen the adjudication hearing on
the merits. I interpret his decision as recognition of the validity of the
settlement agreement signed by the parties. He expressed his intention to limit
his intervention to the allegation of breach, well aware of the fact that the
(original) grievance had not been withdrawn and that the question of its
enforcement was still unresolved between the parties. He held that the
allegation “of non-compliance must first be proven by the grievor unless the
deputy head explicitly concedes that fact. The evidence required to establish
the fact of non-compliance will be specific to that issue” (Adjudicator’s reasons
at paragraph 95).
[72]
In brief,
the Adjudicator concluded that he had jurisdiction to consider an allegation
that a party is in non-compliance with a final and binding settlement where the
dispute underlying the settlement agreement is linked to the original
grievance, and where the latter falls under subsection 209(1) of the new Act
(reasons at paragraph 117). Considering that the appellant had not withdrawn
his grievance, I agree with the Adjudicator.
[73]
As a
result of his conclusion on the second question, the Adjudicator finally turned
to the last issue concerning his jurisdiction to make a remedial order assuming
the appellant has met his onus of proof.
d) Question 3: Remedial Order
[74]
Again, the
Adjudicator answered the question favourably, taking support from subsection
228(2) of the Act:
Hearing of
grievance
228.
…
Decision on
grievance
(2) After considering the
grievance, the adjudicator must render a decision and make the order that he
or she considers appropriate in the circumstances. The adjudicator must then
(a) send a copy of the order and, if there are written reasons
for the decision, a copy of the reasons, to each party, to the representative
of each party and to the bargaining agent, if any, for the bargaining unit to
which the employee whose grievance it is belongs; and
(b) deposit a copy of the order and, if there are written
reasons for the decision, a copy of the reasons, with the Executive Director
of the Board
|
Audition
du grief
228.
[…]
Décision au sujet du grief
(2) Après étude du grief, il tranche celui-ci par
l’ordonnance qu’il juge indiquée. Il transmet copie de l’ordonnance et, le
cas échéant, des motifs de sa décision :
a) à chaque partie et à son représentant ainsi que, s’il y a lieu, à
l’agent négociateur de l’unité de négociation à laquelle appartient le
fonctionnaire qui a présenté le grief;
b) au directeur général de la
Commission.
|
[75]
He
concluded that his remedial authority was broad and not restricted by a
specific list of enumerated remedies. This statement is accurate.
[76]
In the
end, Adjudicator Butler re-convened the parties for the purpose of determining
whether the deputy head had not complied with the terms of the settlement
agreement, and, if necessary, for the purpose of determining an appropriate
remedy.
Conclusion
[77]
In my
view, the respondent has not succeeded in showing that the Adjudicator’s
reasoning and decision are unreasonable. Within the specific context of this
file, the Adjudicator’s approach provides a sensible account of Parliament’s
intention while recognizing the applicable principles of statutory
interpretation. I accept the appellant’s argument that the judgment below fails
to address the practical labour relations policy reasons put forward by the
Adjudicator in support of his decision. The Adjudicator’s considerations are
consistent with achieving the fundamental objects of the Act. The appellant’s
settlement agreement dispute is intrinsically related to his underlying and
persisting grievance, originally referred to adjudication, and properly within
the jurisdiction of the Adjudicator.
[78]
I am
reminded that when deciding whether a decision satisfies the reasonableness
standard, I must not only focus on the decision-maker’s reasons but also on the
outcome. As stated in Dunsmuir at paragraph 47:
In judicial review, reasonableness is
concerned mostly with the existence of justification, transparency and
intelligibility within the decision-making process. But it is also concerned
with whether the decision falls within a range of possible, acceptable outcomes
which are defensible in respect of the facts and the law.
As
I am of the view that the Adjudicator’s decision meets all of these standards, I
conclude that his decision was reasonable.
[79]
For these
reasons, I propose to allow the appeal. As a result, the judgement of the
Federal Court of 20 November 2009 would be set aside, and proceeding to issue
the judgement that ought to have been given, I would dismiss the application
for judicial review with costs here and below.
"Johanne
Trudel"
“I
agree
Pierre
Blais C.J."
"I agree
Eleanor
R. Dawson J.A."