Date:
20130606
Docket:
T-1581-11
Citation:
2013 FC 610
Ottawa, Ontario,
June 6, 2013
PRESENT: The
Honourable Mr. Justice O'Keefe
BETWEEN:
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ATTORNEY GENERAL OF CANADA
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Applicant
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and
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DIANE CAROLYN EMMETT
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Respondent
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REASONS FOR
JUDGMENT AND JUDGMENT
[1]
This
is a judicial review of the decision of the Human Rights Commission (the
Commission) to refer a complaint to the Human Rights Tribunal pursuant to
subparagraph 44(3)(a)(i) of the Canadian Human Rights Act, RSC 1985, c
H-6 (the Act).
[2]
The
applicant seeks an order setting aside the decision and dismissing the
complaint or in the alternative, an order returning the matter to the
Commission with the direction that it be dealt with in accordance with this
Court’s reasons.
[3]
The
applicant also seeks costs.
Background
[4]
The
respondent has been an employee of the Canada Revenue Agency (the CRA) since
1981. At the beginning of these proceedings, she was assistant director of the
Audit Division of the Toronto North Tax Services Office, which she had occupied
since 1996. She had applied unsuccessfully for numerous EX02 positions (lateral
moves) and EX03 positions (promotions), including short-term acting
opportunities. Her affidavit indicates she retired from the CRA on September 7,
2011.
[5]
In
a complaint to the Commission dated June 7, 2007, she alleged she had been
discriminated against by the CRA on the basis of age and sex.
[6]
The
respondent alleged she had been subject to discrete incidents of discrimination,
initially on the basis of sex and then later due to age. She identified 14
incidents when she had been denied job opportunities during the 11 years she
had occupied her current position. In two of the incidents, she identified age
as the ground of discrimination, as the desired position had been given to a
much younger female colleague. For the other 12 incidents, she alleged she had
either been passed over in favour of a less qualified male colleague or that
she had been denied the opportunity in a break from the past practice for
allocating acting positions.
[7]
The
Commission appointed an investigator to produce a report to assist the
Commission in its determination. The investigator interviewed the respondent
and five CRA managers and reviewed documentary evidence submitted by both the
applicant and the respondent. The investigator produced a 47 page report that
ultimately recommended against referring the complaint.
[8]
The
report divided the respondent’s complaint into three components: (1) systemic
discrimination on the basis of sex; (2) discrete or individual differential
treatment on the basis of sex and age; and (3) systemic discrimination on the
basis of age.
[9]
On
the systemic discrimination based on sex component, the investigator
recommended the Commission not refer the complaint on the basis of subsection
41(2) of the Act, which allows the Commission to decline to refer a complaint
where it is of the opinion that the matter has been adequately dealt with in
the employer’s employment equity plan prepared pursuant to section 10 of the Employment
Equity Act, SC 1995, c 44. The investigator found that based on the CRA’s
employment equity plans, women were not under represented compared to labour
market availability in the executive group for the 2001 to 2004 period. He
found that while women were an under represented group in the 2005 to 2008
period, the CRA had an employment equity plan to deal with the issue and that
more recent data indicated that women’s representation at the EX02 and EX03
levels in 2009 far exceeded the labour market availability.
[10]
On
the individual differential treatment allegation, the investigator analyzed
each of the alleged incidents of discrimination in detail. For each incident,
the investigator considered the respondent’s allegation and then the rationale
provided by the CRA, via the interviewed managers, for the impugned hiring. The
investigator concluded for each of the incidents, there was no evidence that
discrimination had played a role in the decision.
[11]
Finally,
on the issue of systemic discrimination on the basis of age, the investigator
found that the data supplied by the applicant showed that there was no
discrimination based on age at the executive level since a large portion of
managers were nearing retirement age. While the investigator agreed with the
respondent that these data did not show the age of those executives at the time
of their appointment, she concluded the respondent had not shown any evidence
of this allegation of discrimination as required.
[12]
Both
the applicant and the respondent made submissions to the Commission responding
to the report.
Commission’s Decision
[13]
The
Commission rendered its decision on August 10, 2011. I reproduce the reasons
for decision in full:
The
Commission has considered the Complaint, the Investigation Report and the
submissions of the parties. For the reasons that follow, the Commission has
decided pursuant to section 44(3)(a) of the Canadian Human Rights Act
(the Act) that, having regard to all the circumstances of the complaint,
an inquiry into the complaint is warranted.
While
section 41(2) of the Act provides a wide discretion to the Commission,
it is necessary to balance that discretion with protecting a complainant’s
human rights. In this case, the information provided by the respondent
indicates that there were gaps in representation for women in 2001-2003 and
2004-2008. Although the respondent’s submission dated July 12, 2011 states that
as of March 31, 2011, the representation of women in the EX cadre is above labour
market availability, this was not the case during the period when the
complainant was seeking acting positions. In these circumstances the Commission
has decided not to exercise its discretion under section 41(2) of the Act.
The
evidence of systemic gaps in employment equity for women during the time period
covered by the complaint has been considered alongside the evidence regarding
the denial of employment opportunities that the complainant alleges were
discriminatory. Taking the evidence as a whole, the complaint merits further
inquiry even though the evidence with respect to discrete allegations may not
suggest that discrimination was a factor in the outcome of particular acting
opportunities. Moreover, the reasonableness of some of the explanations offered
by the respondent as to why someone no more qualified than the complainant was
chosen (for example, “management continuity” or “career development”) merits
being tested and assessed in a full hearing.
Issues
[14]
The
applicant raises the following issues:
1. Was the Commission’s
decision to request the chairperson of the Tribunal to institute an inquiry
into the complaint unreasonable?
2. Did the
Commission violate the principles of procedural fairness and natural justice by
failing to provide sufficient reasons for disregarding the investigator’s
recommendations?
[15]
The
respondent also adds a preliminary issue:
1. Is the
applicant’s evidence submitted to the investigator, but not part of the
certified tribunal record, admissible in this proceeding?
[16]
I
would rephrase the issues as follows:
1. What is the
appropriate standard of review?
2. Is the
applicant’s evidence submitted to the investigator, but not placed before the
Commission, admissible?
3. Was the
Commission’s decision to refer the complaint unreasonable?
Applicant’s Written Submissions
[17]
The
applicant argues the standard of review for the quality of the Commission’s
reasons for decision is reasonableness, while the standard of review for
procedural fairness issues is correctness. The applicant acknowledges that the
Supreme Court has recently held that adequacy of reasons is not a stand-alone
basis for judicial review.
[18]
The
applicant argues that while the Commission is not bound to accept an
investigator’s recommendation, it is settled law that the Commission’s reasons
for failing to adopt the recommendation must demonstrate a rational basis for
doing so and must meet a standard of sufficiency. This Court’s intervention is
justified as the Commission’s reasons fail to have proper regard for relevant
considerations. In this case, the Commission’s reasons contradict the
investigator’s findings without explanation.
[19]
The
applicant argues that as the investigator is an extension of the Commission,
the investigator’s report must be read together with the Commissioner’s own
reasons as composing the decision of the Commission.
[20]
The
applicant submits that the Commission’s reasons do not demonstrate
justification, transparency and intelligibility in the decision making process.
Jurisprudence has established that where the Commission provides inadequate
reasons, the investigator’s concurring report is to be treated as the reasons
for its decisions. However, where the Commission does not adopt the
recommendations of its investigator, the Commission’s written reasons must meet
the reasonableness standard on their own.
[21]
The
Commission’s decision with respect to the allegations of systemic
discrimination against women makes no reference to the CRA’s employment equity
plan. The Commission’s discussion of under representation at the CRA is
extraneous to the use of subsection 41(2), as it presumes the existence of a
breach of the Act, but provides discretion to decline to deal with the
complaint where an adequate employment equity plan is in place.
[22]
On
the discrete allegations of discrimination, the applicant argues the Commission
set out no deficiency in the investigator’s material findings and acknowledged
that the evidence may not suggest that discrimination was a factor in the
outcome of particular hiring decisions. It is unclear whether the Commission
has independent reasons to doubt the findings of its investigator, or whether
it simply referred the complaint on the basis of the respondent’s submission
responding to the investigator’s report. Therefore, the Commission has not
communicated to the parties or a reviewing court why it made its decision. The
decision should therefore be quashed for lack of transparency.
[23]
Finally,
on the issue of systemic age discrimination, the applicant argues the
Commission failed to provide any reasons at all, which is a violation of
procedural fairness.
Respondent’s Written Submissions
[24]
The
respondent argues that the 684 pages of documents filed by the applicant that
were not part of the certified tribunal record should not be considered by this
Court. It is well established that applications for judicial review are
conducted only on the basis of the material before the decision maker, except
for certain procedural fairness issues not relevant here. This material was
submitted to the investigator but was not before the Commission and should
therefore be given no weight by this Court.
[25]
The
respondent agrees that the standard of review for the referral decision is
reasonableness and notes that a decision to refer a complaint is critically
different than a decision to dismiss a complaint, as only the latter is a final
determination of the complainant’s rights. A referral should attract the
highest degree of deference. The respondent also agrees the standard of review
for failure to provide sufficient reasons is correctness.
[26]
The
respondent argues the decision to refer was reasonable. The Commission’s role
is not to determine the merits of the case but to assess whether there is a
reasonable basis in evidence to suggest the possibility that discrimination has
occurred which would justify referral to the Tribunal.
[27]
Adequacy
of reasons is not a stand-alone basis of review and a reviewing court must
consider reasons in the context of the evidence, the parties’ submissions and
the process. Reasons do not have to be perfect or comprehensive.
[28]
The
respondent argues the Commission’s reasons logically flow from the material
before it and readily allow the reviewer to understand why the complaint was
referred. The decision was based on the evidence before the respondent had been
discriminated against. The Commission had before it a detailed rebuttal from
the respondent explaining the flaws in the investigator’s report and made
specific reference to the rebuttal submission in its reasons.
[29]
While
the Commission did not specifically mention the age discrimination allegation
in its reasons, a review of the material before the Commission makes the
decision to refer understandable and reasonable. The Commission simply chose
the respondent’s arguments over the recommendation of the investigator.
[30]
On
the procedural fairness argument, the respondent points out there is no
statutory requirement for the Commission to give reasons and that the
requirements of procedural fairness are flexible. Here, the decision is not
determinative of anyone’s rights. The case law relied upon by the applicant is
distinguishable, as they dealt with decisions not to refer, and the Commission
provided no reasons for disagreeing with the investigator’s report. Here, the
Commission did provide reasons. Additionally, the applicant did not request any
further reasons but instead proceeded directly to judicial review.
Analysis and Decision
[31]
Issue
1
What is the appropriate
standard of review?
Where previous jurisprudence
has determined the standard of review applicable to a particular issue before
the court, the reviewing court may adopt that standard (see Dunsmuir v New Brunswick, 2008 SCC 9, [2008] 1 S.C.R. 190 at paragraph 57).
[32]
The
standard of review for a human rights commission’s referral of a complaint to a
tribunal was recently held by the Supreme Court to be reasonableness (see Halifax
(Regional Municipality) v Nova Scotia (Human Rights Commission), 2012 SCC
10 at paragraph 17, [2012] 1 S.C.R. 364). This holding confirms the prior
jurisprudence of this Court and the Court of Appeal determining reasonableness
to be the standard of review for such decisions in the analogous federal
context (see Canada (Attorney General) v Davis, 2010 FCA 134 at
paragraph 3, [2010] FCJ No 702).
[33]
The
Supreme Court described the role of a court reviewing a commission’s decision
to refer applying the following test (see Halifax above, paragraph 17):
“is there a reasonable basis in law or on the evidence for the Commission’s
conclusion that an inquiry is warranted?” Given the similarities between the
federal human rights regime and the Nova Scotia regime reviewed in that
case, the holding applies to the case at bar (see Halifax above, at
paragraph 24).
[34]
The
Court also cautioned that a reviewing court’s approach “must reflect the
appropriate level of judicial deference both to the substance of the
administrative tribunal’s decision and to its ongoing process” (see Halifax above, at paragraph 43). The reference to the “ongoing process”
means the reviewing court must remember that a referral is not a final
determination on the merits, but only one step in the human rights complaint
process; therefore, intervening at this early stage prevents the court from
having the benefit of the tribunal’s considered view of the disputed points and
may also result in multiplication of issues and delay (see Halifax above,
at paragraph 51).
[35]
Both
parties made submissions on whether procedural fairness requires that the
Commission give reasons for its decision to refer and disputed whether reasons
had in fact been given on the point of age discrimination. The Supreme Court
has clearly held that where reasons are given, there is no procedural fairness
issue (see Newfoundland and Labrador Nurses' Union v Newfoundland and Labrador (Treasury Board), 2011 SCC 62 at paragraph 22, [2011] 3 SCR
708). In this case, the Commission clearly provided reasons for the decision to
refer; the applicant’s concerns are therefore better dealt with under the
reasonableness review described above. I consider the case law raised by both
sides dealing with the adequacy of reasons as it pertains to the Commission’s
obligation to explain departing from the investigator’s report to have been
overtaken by Newfoundland Nurses’ above, and that decision’s instruction
to consider decisions organically.
[36]
Issue
2
Is the applicant’s
evidence submitted to the investigator, but not placed before the Commission,
admissible?
The respondent
takes issue with the applicant’s filing in this Court of materials that are not
part of the certified tribunal record. The arguments made by the applicant in its
memorandum, however, make little reference to these materials and are chiefly
concerned with the investigator’s report. As I describe below, I am able to
dispose of this review without reference to those materials and I therefore
need not decide this issue.
[37]
Nonetheless,
I wish to comment on this issue. Had I determined that such materials were
admissible and required to decide the matter, this Court would have been faced
with an extremely lopsided record, as the applicant filed only its own submissions
to the investigator, while the respondent’s submissions to the investigator are
not before this Court as she was under the impression that such files were
inadmissible.
[38]
I
presume that the applicant has the respondent’s submissions to the investigator
on file and could have easily introduced them into this Court by affidavit,
either in the initial application or during the eight month period when the
applicant knew the respondent had not filed these materials due to a belief in
their inadmissibility.
[39]
Issue
3
Was the
Commission’s decision to refer the complaint unreasonable?
As
mentioned, this case requires an application of two recent Supreme Court of
Canada decisions: Halifax above, and Newfoundland Nurses’ above.
In particular, it requires an application of Halifax above, in
the context of a Commission decision that contradicts an investigator’s report
with brief reasons for doing so.
[40]
I
do not think, however, that this context requires me to depart from the basic
holdings of either case. In applying Newfoundland Nurses’ above,
therefore, I will seek to supplement the Commission’s reasons before subverting
them (see paragraph 12) and in applying Halifax above, I will answer the
question of whether there is a reasonable basis in law or on the evidence for
the Commission’s decision that an inquiry is warranted (see paragraph 17).
[41]
It
is clear that both decisions show that the applicant’s contention that the
Commission’s reasons are inadequate is misplaced, since not only is inadequacy
not an independent basis for judicial review (see Newfoundland Nurses’ above),
but the test for a commission’s referral is entirely unconcerned with reasons
offered: the Halifax test is concerned with the “reasonable basis in law
or on the evidence”. While a commission’s reasons for decision certainly help
elucidate a reasonable basis, I interpret that test as more focused on the
underlying record.
[42]
There
is no dispute in this case on the “in law” component of the Halifax test,
as the facts alleged by the respondent in her complaint would clearly
constitute discrimination as defined under the Act and be within the
Commission’s jurisdiction. Rather, the issue is whether there is a reasonable
basis on the evidence for the Commission’s referral.
[43]
The
evidence before the Commission was the complaint, the investigator’s report and
responses to the report from both parties. It is this evidence, together with
the Commission’s own reasons, which must be examined to determine whether it
yields a reasonable basis for the referral.
[44]
The
evidence on the individual incidents of discrimination was the initial brief
descriptions of the incidents in the complaint, a detailed examination of each
by the investigator and fairly detailed rebuttals by the respondent. The
Commission’s reasons also appear to concede that not all of the acts may have
been discriminatory. I would be very reluctant to intervene on the basis of
this evidence, as this Court is not well placed to make factual determinations
on a judicial review. Indeed, it is not even the Commission’s role to make
factual determinations; a decision to refer is justified where “[t]he record
discloses a true debate: there is evidence in support of each side’s position
that is capable of being believed, and if believed, could be determinative of
the merits of the complaint” (see Davis above, at paragraph 7). The
evidence before the Commission discloses such a “true debate” as it essentially
pits the word of one side against the other.
[45]
The
evidence on the other two components of the complaint, however, causes more
concern.
[46]
The
principal issue with the systemic sex discrimination claim is that the
Commission does not appear to distinguish between the representation of women
in the professional group and such representation in the executive group. The
investigator found that there was under representation in the former group, but
not the latter, which is the group the respondent is part of and within which
she alleged systemic discrimination took place. The Commission’s reasons only
refer generally to “gaps in representation of women”.
[47]
It
is also not clear that the Commission properly considered whether to exercise
its discretion to decline to deal with a complaint on the basis of an
employer’s employment equity plan. I agree with the applicant that subsection
41(2) of the Act refers to a situation where discrimination has been made out
but the Commission still declines to deal with the complaint on the basis of an
employment equity plan.
[48]
Here,
the Commission merely stated that the 2011 data provided by the applicant did
not refer to the time period the respondent complained of. Yet, the text of
subsection 41(2) seems open to a scenario where the employment equity plan
comes after the impugned discriminatory act (“the matter has been
adequately dealt with”). Therefore, the Commission’s explanation that
exercising its discretion is inappropriate due to the alleged discrimination
predating the plan is unconvincing.
[49]
Finally,
the record is sparse on the systemic age discrimination claim. The
investigator’s report noted that managers nearing retirement age were
well-represented at the CRA. The report acknowledged the respondent’s
counter-argument that these statistics did not show the manager’s age at the
time of appointment, but pointed out this was not evidence of discrimination
but rather a refutation of evidence of a lack of discrimination. Neither of the
rebuttal submissions added any evidence.
[50]
Were
the complaint on the sole basis of systemic age discrimination, I would be
reluctant to let the referral stand, given that this does not amount to a
reasonable basis on the evidence. Similarly, where the sole basis of the
complaint is systemic gender discrimination, I would have concerns that the
evidence on that point passed the Halifax test.
[51]
When
considering a Commission’s decision to refer, however, it does not seem
appropriate to quash a decision on the fragile basis of one or even two parts
of a three-pronged complaint, given that allowing the referral decision to
stand will allow the Tribunal to make a final determination on all three
prongs. It would not be appropriate to return the matter to the Commission when
one of the three parts of the complaint clearly has a reasonable basis, since
the reviewing court would be in effect only further prolonging a process that
would ultimately end at the Tribunal.
[52]
Given
the Supreme Court’s comments in Halifax above, about the importance of
avoiding undue delay, my finding that there is a reasonable basis for the
referral of the complaint on the ground of individual discrimination means that
the matter should now be heard by the Tribunal. The applicant is free to repeat
its arguments on the paucity of evidence relating to the systemic
discrimination complaints in that forum.
[53]
Therefore,
the application is dismissed with applicable costs to the respondent.
JUDGMENT
THIS
COURT’S JUDGMENT is that the application is dismissed with
applicable costs to the respondent.
“John A. O’Keefe”
ANNEX
Relevant
Statutory Provisions
Canadian
Human Rights Act,
RSC 1985, c H-6
41.
(2) The Commission may decline to deal with a complaint referred to in
paragraph 10(a) in respect of an employer where it is of the opinion
that the matter has been adequately dealt with in the employer’s employment
equity plan prepared pursuant to section 10 of the Employment Equity
Act.
44. (1) An investigator
shall, as soon as possible after the conclusion of an investigation, submit
to the Commission a report of the findings of the investigation.
(2) If,
on receipt of a report referred to in subsection (1), the Commission is
satisfied
(a) that
the complainant ought to exhaust grievance or review procedures otherwise
reasonably available, or
(b) that
the complaint could more appropriately be dealt with, initially or
completely, by means of a procedure provided for under an Act of Parliament
other than this Act,
it
shall refer the complainant to the appropriate authority.
(3) On
receipt of a report referred to in subsection (1), the Commission
(a) may
request the Chairperson of the Tribunal to institute an inquiry under section
49 into the complaint to which the report relates if the Commission is
satisfied
(i) that,
having regard to all the circumstances of the complaint, an inquiry into the
complaint is warranted, and
(ii) that
the complaint to which the report relates should not be referred pursuant to
subsection (2) or dismissed on any ground mentioned in paragraphs 41(c)
to (e); or
(b) shall
dismiss the complaint to which the report relates if it is satisfied
(i) that,
having regard to all the circumstances of the complaint, an inquiry into the
complaint is not warranted, or
(ii) that
the complaint should be dismissed on any ground mentioned in paragraphs 41(c)
to (e).
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41.
(2) La Commission peut refuser d’examiner une plainte de
discrimination fondée sur l’alinéa 10a) et dirigée contre un employeur
si elle estime que l’objet de la plainte est traité de façon adéquate dans le
plan d’équité en matière d’emploi que l’employeur prépare en conformité avec
l’article 10 de la Loi sur l’équité en matière d’emploi.
44. (1) L’enquêteur
présente son rapport à la Commission le plus tôt possible après la fin de
l’enquête.
(2) La
Commission renvoie le plaignant à l’autorité compétente dans les cas où, sur
réception du rapport, elle est convaincue, selon le cas :
a) que le
plaignant devrait épuiser les recours internes ou les procédures d’appel ou
de règlement des griefs qui lui sont normalement ouverts;
b) que la
plainte pourrait avantageusement être instruite, dans un premier temps ou à
toutes les étapes, selon des procédures prévues par une autre loi fédérale.
(3) Sur
réception du rapport d’enquête prévu au paragraphe (1), la Commission :
a) peut demander
au président du Tribunal de désigner, en application de l’article 49, un
membre pour instruire la plainte visée par le rapport, si elle est convaincue
:
(i) d’une
part, que, compte tenu des circonstances relatives à la plainte, l’examen de
celle-ci est justifié,
(ii) d’autre
part, qu’il n’y a pas lieu de renvoyer la plainte en application du
paragraphe (2) ni de la rejeter aux termes des alinéas 41c) à e);
b) rejette la
plainte, si elle est convaincue :
(i) soit
que, compte tenu des circonstances relatives à la plainte, l’examen de
celle-ci n’est pas justifié,
(ii) soit
que la plainte doit être rejetée pour l’un des motifs énoncés aux alinéas 41c)
à e).
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