Docket:
T-666-12
Citation: 2013 FC 1132
Ottawa, Ontario, November 6, 2013
PRESENT: The Honourable
Madam Justice Strickland
BETWEEN:
|
AMIR ATTARAN
|
Applicant
|
And
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ATTORNEY GENERAL OF CANADA
|
Respondent
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REASONS FOR JUDGMENT AND JUDGMENT
[1]
This is an
application for judicial review of the decision of the Canadian Human Rights
Commission (Commission) dated February 22, 2012 dismissing the Applicant’s
complaint, made pursuant to Section 40 of the Canadian Human Rights Act,
RSC, 1985, c H-6 (CHRA), that Citizenship and Immigration Canada’s (CIC)
processing time for the sponsorship of permanent resident applications for
parents or grandparents was discriminatory. This judicial review is brought
pursuant to section 18.1 of the Federal Courts Act, RSC 1985, c F-7.
Background
[2]
The Applicant is a
Canadian citizen. On July 9, 2009, he filed an application with CIC to sponsor
his parents, who are American citizens living in California, to immigrate to Canada. Unsatisfied with CIC’s response time, on July 28, 2010, he filed a complaint with
the Commission (CHRC Complaint).
[3]
The CHRC Complaint
made two principal allegations of systemic discrimination based on age and
family status:
•
CIC discriminates
between sponsorship applications on the basis of age. Individuals seeking to
enter Canada are required to pass a medical exam, however, this was prejudicial
to the Applicant’s parents because they could develop an age-related illness
during the lengthy processing period and consequently become inadmissible for
medical reasons. This is not the situation for other members of the family
class who are younger or whose applications are processed more quickly;
•
The time CIC takes to
process sponsorship applications for parents and grandparents means that the
Applicant must wait much longer to be reunited with his parents, his only blood
relatives, than would individuals seeking to sponsor other relatives, who are
their only blood relatives. This produces discrimination on the basis of family
status.
[4]
At the time of the
Applicant’s complaint, CIC aimed to process sponsorship applications for
parents and grandparents within 37 months, as opposed to 42 days to process
applications for spouses, dependent children and “other relatives” and on a
daily basis for adopted children and orphans.
[5]
On August 30, 2010,
the Commission commenced its investigation into the Applicant’s complaint. On
November 5, 2010, CIC provided the investigator, Ms. Belanger, with a written
response to the complaint which the Commission provided to the Applicant on
November 12, 2010. The Applicant provided the investigator with his response to
CIC’s submissions on December 6, 2010. As Ms. Belanger was unable to
continue the investigation, a new investigator, Ms. Murkami was assigned in
July 2011. The Applicant provided additional written submissions to the
investigator on February 7, 2011 and August 12, 2011.
[6]
The Commission
delivered a copy of the investigator’s report to the parties on
November 15, 2011which recommended that the Commission dismiss the
complaint pursuant to subsection 44(3)(b)(i) of the CHRA, as, having regard to
all of the circumstances, an inquiry was not warranted. The investigator
considered two main issues: (1) the alleged differential treatment in the
provision of services; and (2) the alleged systemic discrimination.
[7]
As to the first
issue, the investigator first considered whether CIC had engaged in
differential and discriminatory treatment, and, if so, whether there was a
reasonable explanation for its actions which was not a pretext for
discrimination on a prohibited ground. The investigator concluded that CIC did
appear to be treating the Applicant and others who sponsor parents and
grandparents for permanent residency in Canada differently based on family
status.
[8]
As regards to medical
exams, the investigator found that parents and grandparents were required to
complete the medical exam later in the sponsorship application process than
were other members of the family class. To obtain a permanent resident visa,
all applicants are required to have a medical certificate that is valid at the
time of landing, medical certificates are only valid for 12 months. Because the
sponsorship processing time for parents and grandparents took longer than for other
members of the family class, and longer than 12 months, there was no point in
having them complete their medicals at the beginning of that process.
[9]
As to sponsorship
processing times, the investigator found that CIC was treating the Applicant,
and others who sponsored parents and grandparents, differently based on family
status. However, the investigator accepted CIC’s explanation that the
Government of Canada sets targets for how many immigrants, and from what
groups, it will permit entrance into Canada each year. Further, that the
“Immigration Levels Plan”, approved by Cabinet, guides CIC’s decisions
pertaining to coordinating and processing of annual applications. CIC aligns
its operations, to the extent possible, with projected admissions, and by extension,
the budget allocated to it annually to deliver the immigration program. Given
this, and the volume of family class applications, it was necessary for CIC to
make a policy decision to prioritize applications within the different
subcategories of the family class.
[10]
The investigation
report found that CIC did not discriminate against the Applicant based on age because
age was the personal characteristic of his parents and not of himself.
[11]
The investigator also
dismissed the Applicant’s alleged systemic discrimination complaint as it found
that, while it may take longer, CIC’s practices did not deprive or tend to
deprive the sponsor’s parents or grandparents from access to permanent resident
visas. Further, the evidence indicated that CIC provided a reasonable
explanation for the manner in which it prioritized the processing of family
class applications.
[12]
The Applicant
responded to the investigation report on December 11, 2011 asserting that the
investigator had erred by: (1) incorrectly characterizing the service at issue;
(2) failing to investigate and report on the prioritization of “other
relatives” in the family class; (3) accepting that the Respondent’s defence was
reasonable without substantiating evidence; (4) failing to infer systemic
discrimination based on the Respondent’s uncontested admissions; (5) failing to
consider discrimination on the basis of age; and (6) violating procedural
fairness.
[13]
CIC submitted its
response on December 12, 2011, reiterating that Parliament, the Minister of CIC
and the Department establish processes and procedures that best give effect to
the balance required by the Government of Canada to meet the objectives set out
in subsection 3(1) of the Immigration and Refugee Protection Act,
SC 2001, c 27 (the IRPA) and the Immigration and Refugee Protection
Regulations (SOR/2002-227) (the IRPA Regulations). CIC’s submissions also
noted a plan announced by the Minister on November 4, 2011 to address the
backlog of permanent resident applications of parent and grandparents.
[14]
The Commission
“cross-disclosed” the submissions to the parties on December 21, 2011. The
Applicant provided the Commission with his response to the cross-disclosure as
required on January 9, 2012. The Commission provided CIC with an extension to
provide its response which it did on January 20, 2012, three days after the
Commission had released the Applicant’s submission to CIC. The Applicant
provided the Commission with a final set of written submissions setting out his
procedural concerns on January 23, 2012.
Commission’s Decision
[15]
On February 22, 2012,
the Commission, accepted the investigator’s report and set out its reasons for
dismissing the Applicant’s complaint (Decision). That Decision is the subject
of the present judicial review.
[16]
These were summarized
by the Commission in its covering letter dated March 2, 2012 as follows:
○
it did not appear
that CIC had treated the Applicant in an adverse differential manner based on
age;
○
CIC had provided a
reasonable explanation for its processing of the sponsorship applications of
children and spouses more quickly than those for parents or grandparents;
○
CIC’s practices did
not deprive, or tend to deprive, an individual or class of individuals of
access to permanent resident visas for parents and grandparents; and
○
having regard to all
of the circumstances of the complaint, an inquiry by a Tribunal was not
warranted.
[17]
The Commission found
that at the core of the Applicant’s discrimination complaint was an allegation
that CIC processes applications to sponsor parents or grandparents as permanent
residents more slowly than it does applications to sponsor other categories of
immigrants such as children or spouses. The Commission found that CIC’s
practice adversely differentiates against sponsorship applicants such as the
Applicant on the basis of family status and age. However, it accepted CIC’s
explanation that the source of the differential treatment resided in the
Minister’s exercise of discretion in managing the flow of immigration to Canada by establishing levels for each category of immigrant as being reasonable and
non-pretextual.
[18]
In response to the
Applicant’s submission that the investigator incorrectly characterized his
discrimination complaint for the provision of a “sponsorship service” as the
“processing of permanent residency visa applicants for parents and grandparents
of Canadian sponsors”, the Commission noted that sponsorship applications or services
are not stand-alone services. The sponsorship and permanent resident
applications are both steps in processing permanent residency visa applicants.
[19]
The Commission
acknowledged that the investigator did not address the Applicant’s allegation
that applications to sponsor “other relatives”, such as aunts and uncles,
receive priority. However, it found that, as submitted by CIC, “other
relatives” may only form part of the family class in certain limited
circumstances which did not apply to the Applicant’s situation. Furthermore,
the number of such applications vis-à-vis the total number of family class
applications was so small that a comparison was of limited value. And, in any
event, any prioritization, whether within the family class or resulting from
age, arises from ministerial discretion.
[20]
Similarly, the
Commission accepted CIC’s explanation in response to the allegation of systemic
discrimination resulting from the combined effect of prioritization within the
family class and the requirement that all applicants have a medical examination
completed in the twelve months prior to their landing. Specifically, this was a
result of ministerial discretion in managing the flow of immigrants into Canada by setting levels for the various categories of immigrants. The Commission noted
that the Applicant did not directly challenge the Minister’s authority to exercise
such discretion.
[21]
In response to the
Applicant’s procedural fairness concerns, the Commission found that all
administrative irregularities had been corrected and that the Applicant had
been afforded every opportunity to put forward his case. Procedural fairness
did not require that the Applicant be provided with copies of CIC’s documents.
Rather that he be made aware of the substance of the evidence and arguments.
Throughout the investigation the Applicant had been made aware of CIC’s
position and was fully able to address it.
[22]
Finally, the
Commission found that CIC’s announcement on November 4, 2011, of its “Action
Plan for Faster Family Reunification,” squarely addressed the issues raised in
the complaint.
Legislative Background
[23]
Because this
application touches on the IRPA, the IRPA Regulations, the CHRA and their
interaction, it is useful at the outset to briefly set out the relevant
legislative provisions.
The IRPA
[24]
Section 94 of the
IRPA requires the Minister to table a report on the operation of the IRPA in
the preceding calendar year. The report includes a description of instructions
given under section 87.3 and other activities and initiatives taken concerning the
selection of foreign nationals, the number of foreign
nationals who became permanent residents and the number projected to become
permanent residents in the following year.
[25]
Section 87.3(2)
provides that the processing of applications is to be “conducted
in a manner that, in the opinion of the Minister, will best support the
attainment of the immigration goals established by the Government of Canada.”
For this purpose, the Minister may give instructions with respect to processing
applications, including:
(a)
establishing
categories of applications or requests to which the instructions apply;
(b)
establishing
an order, by category or otherwise, for the processing of applications or
requests;
(c)
setting
the number of applications or requests, by category or otherwise, to be
processed in any year; and
(d)
providing
for the disposition of applications and requests, including those made
subsequent to the first application or request.
[26]
Subsection
87.3(7) states that nothing in that section in any way limits the power of the
Minister to otherwise determine the most efficient means in which to administer
the IRPA.
[27]
Section 12 creates
three classes of immigrants who may seek to become permanent residents in Canada: the economic class, the refugee class, and the family class. A foreign national may be selected as a member of the
family class on the basis of their relationship as the spouse, common-law
partner, child, parent or other prescribed family member of a Canadian citizen
or permanent resident. Subsection 13(1) permits Canadian citizens or permanent
residents, subject to the regulations, to sponsor a foreign national who is a
member of the family class. Section 16(2)(b) requires foreign nationals to
submit to a medical examination.
[28]
Section 14 permits
the making of regulations governing the processing of permanent residency
applications:
14. (1) The regulations may provide for
any matter relating to the application of this Division, and may define, for
the purposes of this Act, the terms used in this Division.
(2) The
regulations may prescribe, and govern any matter relating to, classes of
permanent residents or foreign nationals, including the classes referred to
in section 12, and may include provisions respecting
(a) selection criteria, the weight, if
any, to be given to all or some of those criteria, the procedures to be
followed in evaluating all or some of those criteria and the circumstances in
which an officer may substitute for those criteria their evaluation of the
likelihood of a foreign national’s ability to become economically established
in Canada;
(b) applications for visas and other
documents and their issuance or refusal, with respect to foreign nationals
and their family members;
(c) the number of applications that may
be processed or approved in a year, the number of visas and other documents
that may be issued in a year, and the measures to be taken when that number
is exceeded;
(d) conditions that may or must be
imposed, varied or cancelled, individually or by class, on permanent
residents and foreign nationals;
(e) sponsorships, undertakings, and
penalties for failure to comply with undertakings;
(f) deposits or guarantees of the
performance of obligations under this Act that are to be given by any person
to the Minister; and
(g) any matter for which a recommendation
to the Minister or a decision may or must be made by a designated person, institution
or organization with respect to a foreign national or sponsor.
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14. (1) Les règlements régissent
l’application de la présente section et définissent, pour l’application de la
présente loi, les termes qui y sont employés.
(2) Ils
établissent et régissent les catégories de résidents permanents ou
d’étrangers, dont celles visées à l’article 12, et portent notamment sur :
a) les critères applicables aux diverses
catégories, et les méthodes ou, le cas échéant, les grilles d’appréciation et
de pondération de tout ou partie de ces critères, ainsi que les cas où
l’agent peut substituer aux critères son appréciation de la capacité de
l’étranger à réussir son établissement économique au Canada;
b) la demande, la délivrance et le refus
de délivrance de visas et autres documents pour les étrangers et les membres
de leur famille;
c) le nombre de demandes à traiter et dont
il peut être disposé et celui de visas ou autres documents à accorder par an,
ainsi que les mesures à prendre en cas de dépassement;
d) les conditions qui peuvent ou doivent
être, quant aux résidents permanents et aux étrangers, imposées, modifiées ou
levées, individuellement ou par catégorie;
e) le parrainage, les engagements ainsi que la sanction de leur
inobservation;
f) les garanties à remettre au ministre
pour le respect des obligations découlant de la présente loi;
g) les affaires sur lesquelles les
personnes ou organismes désignés devront ou pourront statuer ou faire des
recommandations au ministre sur les étrangers ou les répondants.
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The IRPA Regulations
[29]
Subsection 30(1)
of the IRPA Regulations addresses the requirement for a medical certificate
based on the most recent examination within the previous 12 months for foreign
nationals applying for permanent residency.
[30]
Subsection 70(1)
states that an officer shall issue a permanent resident visa to a foreign
national if the listed requirements in that subsection are met. It also
establishes the three classes for permanent residents being the family class,
economic class and Convention refugees.
[31]
Section 72 addresses
how foreign nationals become permanent residents in Canada. One of those
requirements is to meet the selection criteria and requirements for the class
in which they applied.
[32]
Sections 116 and 117
define and set out the family class as follows:
116. For the purposes of subsection 12(1)
of the Act, the family class is hereby prescribed as a class of persons who
may become permanent residents on the basis of the requirements of this
Division.
117. (1) A foreign national is a member of the
family class if, with respect to a sponsor, the foreign national is
(a) the sponsor's
spouse, common-law partner or conjugal partner;
(b) a dependent
child of the sponsor;
(c) the sponsor's
mother or father;
(d) the mother or
father of the sponsor's mother or father;
(e) [Repealed,
SOR/2005-61, s. 3]
(f) a person whose
parents are deceased, who is under 18 years of age, who is not a spouse
or common-law partner and who is
(i) a child of the sponsor's
mother or father,
(ii) a child of a child of the
sponsor's mother or father, or
(iii) a child of the sponsor's
child;
(g) a person under 18 years of age whom
the sponsor intends to adopt in Canada if . . .
(h) a relative of the sponsor, regardless of
age, if the sponsor does not have a spouse, a common-law partner, a conjugal
partner, a child, a mother or father, a relative who is a child of that
mother or father, a relative who is a child of a child of that mother or
father, a mother or father of that mother or father or a relative who is a
child of the mother or father of that mother or father
(i) who is a Canadian citizen,
Indian or permanent resident, or
(ii) whose application to enter
and remain in Canada as a permanent resident the sponsor may otherwise
sponsor
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116. Pour l’application du paragraphe 12(1) de la Loi,
la catégorie du regroupement familial est une catégorie réglementaire de
personnes qui peuvent devenir résidents permanents sur le fondement des
exigences prévues à la présente section.
117. (1) Appartiennent à la
catégorie du regroupement familial du fait de la relation qu’ils ont avec le
répondant les étrangers suivants :
a) son époux, conjoint de fait ou
partenaire conjugal;
b) ses enfants à charge;
c) ses parents;
d) les parents de l’un ou l’autre de
ses parents;
e) [Abrogé, DORS/2005-61, art. 3]
f) s’ils sont âgés de moins de
dix-huit ans, si leurs parents sont décédés et s’ils n’ont pas d’époux ni de
conjoint de fait :
(i) les
enfants de l’un ou l’autre des parents du répondant,
(ii) les
enfants des enfants de l’un ou l’autre de ses parents,
(iii) les
enfants de ses enfants;
g) la personne âgée de moins de
dix-huit ans que le répondant veut adopter au Canada, si les conditions
suivantes sont réunies : . . .
h) tout autre membre de sa parenté,
sans égard à son âge, à défaut d’époux, de conjoint de fait, de partenaire
conjugal, d’enfant, de parents, de membre de sa famille qui est l’enfant de
l’un ou l’autre de ses parents, de membre de sa famille qui est l’enfant d’un
enfant de l’un ou l’autre de ses parents, de parents de l’un ou l’autre de
ses parents ou de membre de sa famille qui est l’enfant de l’un ou l’autre
des parents de l’un ou l’autre de ses parents, qui est :
(i) soit
un citoyen canadien, un Indien ou un résident permanent,
(ii) soit
une personne susceptible de voir sa demande d’entrée et de séjour au Canada à
titre de résident permanent par ailleurs parrainée par le répondant.
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The CHRA
[33]
Subsection 3(1) of
the CHRA sets out prohibited grounds of discrimination, which include age and
family status. Section 5 states that it is a discriminatory practice to deny or
deny access to the provision of goods, services, facilities or accommodations
customarily available to the general public to any individual or to
differentiate adversely in relation to any individual on a prohibited ground of
discrimination.
[34]
It is not a
discriminatory practice if there is a bona fide justification for that
denial or differentiation (subsection 15(1)(g)). For any such practice to be
considered to have a bona fide justification, it must be established
that accommodation of the needs of an individual or a class of individuals
affected would impose undue hardship on the person who would have to
accommodate those needs considering health, safety and cost (subsection 15(2)).
[35]
Any person who
believes another party has engaged in a discriminatory practice may file a
complaint with the Commission (section 40). Once a discrimination complaint is
filed, the Commission may designate an investigator to investigate the
complaint (section 43). The investigator is required to submit a report of its
findings to the Commission (subsection 44(1)). Upon receipt of that report,
Commission has the discretion to dismiss a complaint if it is satisfied that,
having regard to all the circumstances of the complaint, an inquiry into the
complaint is not warranted (subsection 44(3)(b)(i)). That is what occurred in
this case.
Issues
[36]
The Applicant submits
that the issues are as follows:
i)
Did the Commission
err in not investigating that sponsors of parents have their applications
processed more slowly than sponsors of “other relatives” of similarly advanced
age?
ii)
Did the Commission
err in accepting the bald assertion that the discrimination is unavoidable
because of scarce resources?
iii)
Did the Commission
err in reasoning that ministerial discretion exercised in the control of
immigration trumps the CHRA?
iv)
Does the Commission’s
withholding of submissions breach procedural fairness?
[37]
The Respondent
submits that the issues are:
i)
Is the Application
moot?
ii)
If not, then:
(a)
Was the Decision
reasonable?
(b)
Was the Decision
procedurally fair?
[38]
In my view, the
issues should be reframed as follows
i)
Is the Application
moot?
ii)
Did the Commission
exceed its jurisdiction?
iii)
Was the Decision,
including the investigation, procedurally fair?
iv)
Was the Decision
reasonable?
Standard of Review
[39]
Where previous
jurisprudence has satisfactorily determined the appropriate standard of review
applicable to a particular issue, that standard may be adopted by a subsequent
reviewing court (Dunsmuir v New Brunswick, 2008 SCC 9, [2008] 1 S.C.R. 190
at paras 57, 62 [Dunsmuir]). The standard of review on grounds
challenging the Commission’s lack of procedural fairness and exercise of
jurisdiction is correctness (Ayangma v Canada (Attorney General), 2012
FCA 213 at para 56; Dunsmuir, above, at para 59; Sketchley v Canada (Attorney General), 2005 FCA 404 at para 53 [Sketchley]). Therefore, the
second and third issues are to be reviewed on a correctness standard including
the Applicant’s submission that the Commission went beyond its screening role
which is a question of jurisdiction.
[40]
The standard of
review applied to the fact-finding and discretion of the Commission to dismiss
a complaint is reasonableness (Tahmourpour v Canada (Solicitor General),
2005 FCA 113 at para 6 [Tahmourpour]; Wu v Royal Bank of Canada, 2010 FC 307 at para 20). The Applicant’s submission that the Commission
exceeded its jurisdiction by dismissing his complaint, on the basis of
ministerial discretion, is not a question of jurisdiction. Rather, it involves the
Commission’s discretion to refer a complaint to the Tribunal or to dismiss it.
This is a question of fact and law to be reviewed on the reasonableness
standard (Canadian Union of Public Employees, Local 963 v New Brunswick
Liquor Corporation, [1979] 2 S.C.R. 227 (SCC) at 233; Big River
First Nation v Dodwell, 2012 FC 766 at para 36 [Big River]; Alliance
Pipeline Ltd v Smith, 2011 SCC 7, [2011] 1 S.C.R. 160 at para 36; Dunsmuir,
above, at para 51).
Argument and Analysis
i) Is the Application moot?
[41]
As a preliminary
issue, the Respondent submits that this application is moot as there is no
longer a live controversy between the parties. That is because on November 4,
2011, subsequent to the Applicant filing his complaint on August 11, 2010, the
Government of Canada announced its intention to significantly change the way it
processes applications for sponsored parents and grandparents which includes
increasing by 60% the number of sponsored parents and grandparents it will
admit in 2012; introducing a parent and grandparent super visa that would allow
sponsored applicants to remain in Canada for 24 months at a time without
renewing their visa; consulting with Canadians on how to redesign the parents
and grandparents program; and, a pause of up to 24 months on the
acceptance of new parent and grandparent sponsorship applications. In addition,
the Applicant’s sponsorship application progressed to the second phase on
March 30, 2012, meaning that his sponsorship application had been
processed and his parents had been invited to submit their applications for
permanent resident visas.
[42]
The Respondent
submits that the relief sought by the Applicant would amount to an order
requiring the CHRC to investigate a practice that no longer exists. Further,
that the processing delay effecting the Applicant personally has now lapsed.
[43]
When appearing before
me, the Applicant submitted that other sponsors of parents and grandparents are
still awaiting the processing of their applications. Accordingly, differences in
processing times remains a live issue for them. Nor is there evidence to show that
the processing times have changed as a result of the November 4, 2011 policy
changes.
Analysis
[44]
In Borowski v
Canada (Attorney General), [1989] 1 S.C.R. 342, the Supreme Court of Canada
stated that the doctrine of mootness is an aspect of a general policy or
practice that a court may decline to decide a case which raises merely a
hypothetical or abstract question. “The general principle applies when the
decision of the court will not have the effect of resolving some controversy
which affects or may affect the rights of the parties. If the decision of the
court will have no practical effect on such rights, the court will decline the
case.” If, subsequent to the commencement of the proceeding, “events occur
which affect the relationship of the parties so that no present live
controversy exists which affects the rights of the parties, the case is said to
be moot.”
[45]
The Court outlined a
two-step approach to determine whether a case is moot. First, it is necessary
to determine whether the required tangible and concrete dispute has disappeared
and the issues have become academic. Second, if the response to the first
question is affirmative, then it is necessary to decide if the court should,
regardless, exercise its discretion to hear the case. The Court considered a
case to be moot if it failed to meet the live controversy test. The Court also set
out the factors to be considered in determining whether to exercise the
discretion to hear a case in any event.
[46]
In this matter, the
initial complaint of the Applicant was that the difference in CIC’s sponsorship
processing times discriminated against his sponsorship of his parents based on
age and family status. In my view, because his sponsorship application has now
been processed, as between the Applicant personally and CIC, there is no longer
a live controversy.
[47]
However, the
Applicant also submitted in his complaint that this was systemic discrimination.
In that regard, while the Government of Canada subsequently made changes to the
manner in which applications for sponsored parents and grandparents are
processed, the Respondent has not pointed to any evidence which would indicate
that the processing times are significantly changed and that, in turn, these
changes significantly affected the difference in processing times as between
the various subcategories of relatives within the family class. Accordingly,
the substance of the initial systemic discrimination complaint remains a live
issue and the application is not moot.
ii) Did the Commission exceed its
jurisdiction?
Applicant’s Position
[48]
The Applicant submits
that the Commission made a jurisdictional error by going beyond its screening
role and deciding that “the exercise of discretion by the Minister of CIC in
managing the flow of immigration to Canada” constituted a reasonable and
non-pretextual explanation for the discrimination complaint. According to the
Applicant, the Commission acted contrary to Bell v Canada (Canadian Human Rights Commission), [1996] 3 S.C.R. 854 at para 53, sub nom Cooper
v Canada (Canadian Human Rights Commission) [Cooper], which states
that adjudicating a question of law is outside the Commission’s jurisdiction.
Respondent’s Position
[49]
The Respondent
submits that when the Commission dismissed the Applicant’s complaint, it was
not determining a question of law. Rather, it made an administrative decision
that falls squarely within its jurisdiction pursuant to section 44 of the CHRA.
Dismissing a complaint on the grounds that no further inquiry is warranted does
not amount to determining a question of law as was intended in Cooper,
above. That case stands principally for the proposition that an administrative
tribunal such as the Commission does not have the jurisdiction to determine
general questions of law, such as the constitutionality of its own enabling
statute.
Analysis
[50]
In my view,
considering the Decision in whole and the role of the Commission as set out in
the CHRA, the Applicant’s jurisdictional arguments cannot succeed.
[51]
The jurisprudence is
clear that when deciding whether a complaint should proceed to a Tribunal, the
Commission is to conduct only a screening analysis. It is not the function of
the Commission to determine if the complaint is made out. Rather, its role is
to decide if, under the provisions of the CHRA, an inquiry is warranted having
regard to all of the facts. The central component of this role is assessing the
sufficiency of the evidence before it (Cooper, above, at para 53;
Herbert v Canada (Attorney General), 2008 FC 969 at para 16 [Herbert];
Syndicat des employés de production du Québec et de l’Acadie v Canada
(Canadian Human Rights Commission), [1989] 2 S.C.R. 879 at p 899 [SEPQA]).
Put otherwise, “The Commission’s role is very modest: it is not to determine
whether the complaint has merit, but, rather, whether an inquiry is warranted
having regard to all of the facts” (Coupal v Canada (Attorney General),
[2006] FCJ No 325 (TD) (QL) at para 12 [Coupal]).
[52]
However, the Courts
have also repeatedly recognized that in performing its screening role, the
Commission has a very broad discretion to decide, having regard to all of the
circumstances, whether an inquiry is warranted or to dismiss a complaint under
section 43 of the CHRA (Herbert, above, at para 18; Tahmourpour,
at para 6; Big River First Nation, above, at para 82; Slattery
v Canada (Human Rights Commission), [1994] FCJ No 181 (TD)(QL), aff’d
[1996] FCJ No 385, (CA) (QL) [Slattery]).
[53]
In this case, having
reviewed the allegations and the evidence, the investigator concluded that it
did not appear that the complaint warranted further inquiry. Therefore, it
recommended, pursuant subsection 44(3)(b)(i) of the CHRA, that the Commission
dismiss the complaint. The Commission adopted the investigator’s
recommendations and also provided its own reasons in the Decision.
[54]
The Commission did
not do more than screen the complaint and determine that it should be
dismissed. The investigation had to consider the sufficiency of the evidence including
whether CIC had a bona fide justification for the longer processing
times for sponsorships of parents and grandparents. The investigation dealt
with ministerial discretion because it informed the issue of bona fide
justification i.e. whether it offered a reasonable explanation for the longer
processing times that was not a pre-text for a prohibited ground of
discrimination. The investigator recommended dismissing the complaint pursuant
to section 43(3)(b)(i), in part, because CIC provided such an explanation.
[55]
I do not think that Cooper,
above, assists the Applicant with its argument that, by accepting CIC’s
explanation for the differential treatment, being ministerial discretion, the
Commission made a decision of law and thereby exceeded its jurisdiction. In Cooper,
the issue was whether the CHRC or a tribunal appointed by it to investigate
a complaint had the power to determine the constitutionality of a provision of
their enabling statute, the CHRA. The Supreme Court found that the Commission
has the power to interpret and apply its own enabling statute, but does not
have jurisdiction to address general questions of law. The distinction between
the two is illustrated by its finding that “The power to refuse to accept a
complaint, or to turn down an application, or to refuse to do one of the
countless duties that administrative bodies are charged with, does not amount
to a power to determine questions of law…” (Cooper, above, at para 55).
[56]
At para 49, the Court
also succinctly described the scheme of the CHRA complaint process:
[49] …On receiving a complaint the Commission appoints an
investigator to investigate and prepare a report of its findings for the
Commission (ss.43 and 44(1)). On receiving the investigator’s report, the
Commission may, after inviting comments on the report by the parties involved,
take steps to appoint a tribunal to inquire into the complaint if having regard
to all of the circumstances of the complaint it believes an inquiry is
warranted (ss. 44(3)(a)). Alternatively the Commission can dismiss the
complaint….”
Based on Cooper, and sections 43 and 44 of the CHRA, it is
clear that the Commission has the jurisdiction to dismiss a complaint if it
determines, on the facts, that further inquiry is not warranted and that such a
determination is not a question of law.
[57]
The Commission
adopted the recommendations, including CIC’s explanation of the differential
treatment. Having regard to all of the circumstances, it dismissed the
complaint finding that an inquiry by a tribunal was not warranted. There is no
suggestion in the reasons that the Commission weighed the evidence to reach a
conclusion on the merits of the complaint or that its determination went beyond
the question of whether or not there was a reasonable basis, on the evidence,
for proceeding to the next stage at the tribunal (SEPQA, above at p
899-900; Mercier v Canada (Human Rights Commission), [1994] FCJ No 361 (CA)
(QL) at para 13 [Mercier]). In short, it did not make a final
determination about the complaint’s ultimate success or failure and it did not
adjudicate the claim.
[58]
The Decision was an
administrative decision that falls squarely within the Commission’s
jurisdiction. The nub of the Applicant’s concerns are, in my view, more closely
connected to the reasonableness of the Decision in accepting the CIC
explanation of ministerial discretion, rather than the matters of jurisdiction
that it has raised.
iii) Was the Decision, including the investigation,
procedurally fair?
[59]
The Applicant submits
that the Commission’s investigation was flawed for two principal reasons: the
investigator made errors in the way it handled document disclosure both before
and after the investigation report; and, the investigation was not thorough and
neutral. The Respondent submits that the Decision was procedurally fair as it
provided adequate disclosure and was based on a thorough investigation.
Disclosure
Applicant’s Position
[60]
The Applicant submits
that the Commission withheld some of CIC’s written submissions which deprived
the Applicant of his right of reply. At the pre-investigation report stage the
documents that were not disclosed were a March 3, 2011, modified version of
CIC’s November 5, 2010 original response to the complaint, and, an October
21, 2011, letter from the CIC to the Commission responding to certain questions
posed by the investigator.
[61]
The Applicant submits
that disclosure of actual submissions is mandatory when they contain facts that
differ from the facts set out in the investigation report which the adverse
party would have been entitled to try to rebut had it known about them at the
investigation stage (Mercier, above, at para 18). Further, that this is
equally applicable to the pre-investigation report stage and that the
Commission’s operating procedures indicate that its disclosure obligation is
ongoing.
[62]
The Applicant also
submits that at the post-investigation report stage, CIC had a “sneak peak” of
his cross-disclosure submissions which it received from the Commission after
being provided with an extension to file its own cross-disclosure response. CIC
filed its submissions three days after receiving the Applicant’s submissions
and used this procedural advantage by tailoring its reply to include new
evidence in the form of a statistical table showing the number of sponsored
“other relatives” as being small compared to other groups within the family
class. The lack of disclosure of this table deprived the Applicant of the
ability to respond. The Commission clearly relied on this new evidence because
it stated in its Decision that the number of applications for other relatives
as compared to the whole of the family class applications and to the number of
parent and grandparent applications was so small that a comparison was of
limited value.
[63]
The Applicant also
submits that the Court should revisit the Commission’s disclosure practices and
provide the Commission with guidance.
Respondent’s Position
[64]
The Respondent
submits that procedural fairness does not require the Commission to “systematically
disclose” every document to a complainant (Mercier, above, at para 18).
Disclosure will be found to be adequate when the Commission enables a
complainant to be aware of the opposite sides’ position. In this case, the
Applicant was not deprived of his ability to respond as there was no issue in
either of the two questioned pre-investigation report documents that was not
fully disclosed in the record available to the Applicant when final submissions
were being made to the Commission. Further, the Applicant has not explained how
he was impaired in his ability to make his case by not receiving either
document.
[65]
With regard to the
pre-investigation report disclosure, the Respondent submits that CIC’s March 3,
2011 modified response contained only a slight variation from its original
November 5, 2010 response that was previously disclosed to the Applicant. The
modification concerns only two paragraphs that differ and these deal with
certain technicalities of the permanent resident application review process and
are incidental to the thrust of the Applicant’s complaint. The October 21, 2011
letter from CIC to the Commission responding to questions posed by the
investigator dealt largely, if not entirely, with an issue raised squarely with
the Applicant from the outset of the investigation, i.e. the discretion of the
Minister to prioritize among different categories within the family class.
[66]
The Respondent
submits that the Applicant’s allegation that CIC gained an unfair advantage by
way of a “sneak peak” of his cross-disclosure is unsupported. It is evident on
its face that CIC’s cross-disclosure submission is not a response to the
Applicant’s submission but is limited to commenting on the Applicant’s response
to the investigator’s report.
[67]
Regarding the new
evidence, the statistical table data responds directly to an allegation raised
by the Applicant in his response to the investigation report submission. The
data confirms CIC’s submissions in its December 11, 2011 response to the
investigation report, being, that very few applications within the “other
relatives” category are actually received by CIC. Therefore, this early
cross-disclosure of the Applicant’s submission was not a breach of procedural
fairness in the circumstances of this matter.
Analysis
[68]
The overall principle
of disclosure applicable here is that procedural fairness requires that each of
the parties have a fair opportunity to know and to meet the whole of the
contrary case. This does not require that the Commission systematically
disclose to a party all of the documents it receives from the other party, but
it does require that it inform that party of the substance of the evidence
gathered by the investigator so that it may reply to that evidence (Canada
(Attorney General) v Cherrier, 2005 FC 505 at para 23 [Cherrier]; Mercier,
above at para 18).
[69]
Generally speaking,
the Commission is not required to disclose the actual submissions of the
parties. Rather, the submissions are summarized within the investigation report
to which the parties have a right of response. As the Applicant notes, a
potential exception to this is when the comments from one party to the
investigation report contain facts that differ from those set out in the report
which the adverse party would have been entitled to try to rebut had it known
about them at the investigation stage (Mercier, above, at para 18).
[70]
As noted above, the
two documents at issue in the pre-investigation report stage are the modified
version of CIC’s original response to the complaint and a letter from CIC to
the Commission responding to certain questions posed by the investigator.
[71]
Having compared the
content of both the November 5, 2010 original submission of CIC and its
modified submission of March 3, 2011, I am of the view that the modified
version contains no facts that differ from the facts set out in the
investigation report nor was the Applicant deprived of access to the substance
of the evidence gathered or the opportunity to rebut that evidence.
[72]
The modified response
makes only two changes of note. The first is the addition of a paragraph which
states that it is responding to the Applicant’s submission that the
applications of brothers and sisters are processed within 42 days and clarifies
that this expedited processing only applies to brothers and sisters who have
become orphaned, are under 18 years of age and are not a spouse or a common law
partner. In other circumstances, brothers and sisters who are qualified as
dependant children may be added to an application of the parent in which case
the processing time would be the same as that of the parent. This explanation,
in essence, describes subsection 117(1)(f) of the IRPA Regulations.
[73]
In its original
November 5, 2010 submission, CIC had explained that priority is given to
adopted children or those to be adopted in Canada; the nuclear family or
spouses, partners and dependant children are the next priority; followed by
other members of the family class, such as brothers or sisters who are
orphaned, under 18 years of age and not a spouse of common-law partner. The
added paragraph contained no new facts pertaining to this point and is not
material to the context of the core complaint. It simply clarifies the priority
afforded to brothers and sisters in specific circumstances.
[74]
Further, the
investigation report subsequently confirmed that, as to sponsorship processing
times, CIC did treat the Applicant differently based on family status, but
accepted CIC’s explanation for this including that it was necessary to make a
policy decision to prioritize applications within the subcategories of the
family class. This was the crux of the matter and the Applicant had ample
opportunity, if so desired, to rebut any aspect of the clarification of
prioritizing “brothers and sisters”. In that regard, it should be noted that,
in fact, he submitted three responses subsequent to receiving the CIC’s
November 5, 2010 submissions (December 6, 2010, February 7 and August 12,
2011).
[75]
The second change to
CIC’s modified response was the addition of a new paragraph that simply
restates, as otherwise set out in both versions of the CIC’s submissions, its
position that selecting new immigrants involves the federal, provincial and
territorial governments as well as employers and educational institutions. CIC
must therefore balance its mandate while ensuring alignment with the federal
governments priorities for Canada. This paragraph adds no new facts and is, in
essence, a restatement of CIC’s position as previously expressed in the
November 5, 2010 submission which was disclosed to the Applicant and to which
he was afforded, and took, the opportunity to respond.
[76]
As to the October 21,
2011, letter from CIC to the Commission at the pre-investigation report stage,
this answered three questions posed by the investigator which concerned:
whether CIC can accept more immigrants from one category or class at the
expense of others; CIC’s justification for prioritizing applications within the
family class; and, seeking statistical information comparing targets and actual
numbers by class or category. All of the information received in the October
21, 2011 letter was summarized in the investigation report which was disclosed
to the Applicant and who, in turn, submitted responses in reply. The Applicant
was therefore not deprived of procedural fairness merely by the non-disclosure
of the actual letter.
[77]
The information at
issue in this case is clearly distinguishable from the situation in Mercier,
above. There, the new submissions attacked the findings and conclusions of the
investigator’s report as well as the complainant’s credibility on the basis of
some information not included in the report or disclosed to the applicant,
thereby denying her of the opportunity to know the case to be met. This is
unlike the situation before me where the information at issue was ultimately
contained in the investigation report or was not material in the context of the
core complaint.
[78]
At the
post-investigation report stage, the investigator did err in providing CIC with
a copy of the Applicant’s cross-disclosure submissions three days prior to CIC
filing its own submissions. The investigator acknowledged this oversight and
apologized for the error. However, this does not warrant the Court’s
intervention as it does not result in a breach of the duty of procedural fairness
owed to the Applicant. Having reviewed the Applicant’s submissions of January
9, 2012 and January 23, 2012, as well as CIC’s submission of January 20, 2012,
it is my view that the Applicant was not prejudiced by the early disclosure.
[79]
The January 9, 2012
letter draws the investigator’s attention to four “admissions” contained in
CIC’s letter of December 12, 2011 and comments on same. The January 20, 2012
letter from CIC stated that its submissions were limited to clarifying certain
factual misunderstandings contained in the Applicant’s response. CIC stated
that it would not make any comments on the investigation process or address any
perceived errors by the Applicant in the investigator’s consideration of the
evidence, disclosure or any other area of procedural fairness.
[80]
In my view, the only
information in CIC’s January 20, 2012 letter of potential significance concerns
its response to the Applicant’s submission that CIC processes other relatives,
such as aunts and uncles, with higher priority and years faster than
sponsorship applications for parents and grandparents. CIC stated that this was
simply not the case and that it believed that the Applicant was referring to
subsection 117(1)(h) of the IRPA Regulations, stating:
This is a rarely used provision that permits an eligible Canadian
citizen…with no close relatives in Canada and no one outside of Canada that could be sponsored as a member of the family class, including a parent or a
grandparent, to sponsor a relative, regardless of the age or relationship to
the sponsor. Because of the special circumstances of these relationships, few
sponsorships are accepted in this category. In 2011, only 113 applicants were
issued permanent residence visas under this unique provision, as provided in
Appendix “A.”
[81]
The referred to
Appendix A is a statistical chart showing that between 2001 and the first half
of 2011, between 211 and 705 applications were received annually from other
relatives of which between 42 and 153 were granted, for a total of 843 over that
ten year period. Appendix “A” itself is new evidence and was not disclosed
to the Applicant.
[82]
The Decision
acknowledged that the investigation report did not address the Applicant’s
allegation that applications to sponsor “other relatives”, such as aunts and
uncles, receive priority over parents and grandparents. However, it stated that
as had been explained in CIC’s submissions, “other relatives” may only form
part of the family class in certain limited circumstances which did not apply
to the Applicant’s situation. Further, the number of such applications
vis-à-vis the total number of family class applications and the total number of
parent and grandparent applications was so small that a comparison was of
limited value. And, again, the priority sequence was the result of ministerial
discretion as explained by CIC.
[83]
The investigation
report itself noted that the family class would make up between 57,000 and
63,000 of new immigrants in 2010, 75% of which would be spouses, partners and
children and 25% of which would be grandparents. It attached statistical tables
showing the target ranges and actual admitted numbers for the family class
between 2000 and 2010. The actual admitted numbers ranged between 61,515 and
68,863.
[84]
Upon review of the
forgoing, it is my view that the evidence does not support the Applicant’s
submission that the CIC tailored its reply, or took advantage of, the early
disclosure. While it is true that the Appendix “A” table was new evidence, it
did not represent a new concept. For example, in its letter of December 12,
2011, CIC noted that “aunts and uncles” are not a part of the family class, but
that it believed that the Applicant in his submission had been referring to
subsection 117(1)(h) of the IRPA Regulations. CIC stated that few of those
applications are received and because of the unique circumstances of these
relationships, they are afforded a higher processing priority. This letter was
disclosed to the Applicant who responded to it by way of his January 9, 2012
response quoting, in part, that very submission.
[85]
CIC’s position on
prioritization, which was central to the Applicant’s complaint, was clearly
identified in the investigation report and elsewhere. While Appendix A provided
the actual figures supporting CIC’s previously disclosed position that few
applications under subsection 117(1)(h) are received, in effect, the document
merely served to confirm CIC’s previously disclosed position. The Applicant
does not explain how his response to the investigation report was affected by
not receiving this table. And, as the statistics serve only to confirm CIC’s
previously disclosed position, it is difficult to see how the Applicant’s right
of rebuttal was detrimentally effected.
[86]
In my view, the lack
of disclosure of the statistical table did not serve to withhold new facts nor
did it deprive the Applicant of his reply to the evidence. There was,
therefore, no breach of the duty of procedural fairness.
Thoroughness and
Neutrality
Applicant’s
Position
[87]
The Applicant submits
that the investigation was not thorough because the investigation report did
not address the difference in processing times between applications to sponsor
parents and those to sponsor “other relatives” potentially of a similar age
(i.e. aunts and uncles). The Commission’s reasons show that it misunderstood
its jurisdiction and that allegations of discrimination are not nullified just
because the comparator group is small. It was also incorrect to reason that the
Commission need not investigate discrimination which is the result of
ministerial discrimination. In that regard, the Applicant cites Singh (Re),
[1989] 1 FC 430 (FCA) at paras 21-22 as affirming the Commission’s jurisdiction
to investigate ministerial decisions concerning sponsored immigrants. The
Commission’s failure to investigate an issue renders the investigation not
thorough (Guay v Canada (Attorney General), [2004] FCJ No 1205 (TD) (QL)
at para 42 [Guay]; Dupuis v Canada (Attorney General), [2010] FCJ
No 608 (TD) (QL) at para 11 [Dupuis]).
[88]
The Applicant also
submits that the investigation was not thorough because there was no financial
evidence presented concerning the allocation of CIC’s resources and, therefore,
it is impossible to know if CIC’s financial limitation is factual or
pretextual. The Commission erred in accepting CIC’s bald assertions that
limited financial resources cause delays in the processing of sponsorship
applications for parents and grandparents and in accepting this explanation as
both reasonable and non-precontextual. The Applicant relies on Coupal,
above, at paras 36, 38 and British Columbia (Superintendent of Motor
Vehicles) v British Columbia (Council of Human Rights), [1999] 3 S.C.R. 868 [Grismer]
for the proposition that, before statutory human rights bodies, arguments that
limited resources make abating discrimination too costly require real financial
evidence. The Applicant states that CIC’s lack of financial resources are made
suspect by its recent announcement that it will increase the number of
sponsored parents and grandparents it will admit to Canada.
Respondent’s Position
[89]
The Respondent
submits that the investigation was thorough despite not specifically addressing
the difference between applications to sponsor parents and those to sponsor
“other relatives” such as aunts and uncles. It notes that this allegation was
not part of the Applicant’s original complaint and appeared first in an email
sent to the investigator on August 12, 2011.
[90]
The Respondent
submits that the mere fact that an issue was not explored by the investigator
does not automatically mean that the report was not thorough. Here, the
Applicant raised the question of processing times for “other relatives”
directly with the Commission in his December 11, 2011, response to the
investigator’s report and his January 9, 2012 cross disclosure submission.
The Commission then dealt with the omission and provided a reasonable response
to the Applicant’s arguments concerning other relatives in its Decision. Where
the parties have the opportunity to raise an issue that was not dealt with by
the investigator directly with the Commission, the omission in the
investigation can be rectified (Slattery, Herbert, both above) by
the Commission as was the situation in this case. The Applicant was not denied
procedural fairness.
[91]
The Respondent
submits that the Commission did not err in accepting statements from CIC
concerning its inability to increase application processing within the scope of
its current funding. The Commission has a broad discretion in exercising its
fact-finding mandate and it was not unreasonable for it to accept the statement
that a government department works within a defined budget.
[92]
Further, the
Applicant’s reliance on Coupal and Grismer is misplaced. Both of
those cases concerned the question of whether an employer’s discriminatory
practice amounted to a bona fide occupational requirement. The test in
that regard includes requiring the employer to prove that the impugned practice
is necessary and that it cannot otherwise accommodate the complaint without
undue hardship. In that context, the courts have held simple assertions
regarding financial consequences associated with accommodation to be
insufficient. Here, however, there is no evidentiary burden on the CIC which
can be used to require the production of financial evidence.
Analysis
[93]
To determine whether
this Court's intervention is warranted, it must first be determined what the
Commission was obliged to do in this case in order to fulfill the duty of
procedural fairness it owed to the Applicant.
[94]
In that regard, the
obligations of the investigator and the Commission are interrelated but
distinct. The investigator must prepare a report in a thorough and neutral
manner. The Commission must disclose this report to the parties, provide them
the opportunity to make all relevant representations in response to the report,
and consider those representations in coming to its decision (Tse v Federal
Express Canada Ltd, 2005 FC 599 at paras 20-22). In this case, the
Commission disclosed the investigator’s report and accepted comments from both
parties. Therefore, the issue related to procedural fairness is limited to
whether the investigation was thorough and neutral.
[95]
In Slattery,
above, the leading case on procedural fairness in a Commission investigation,
Justice Nadon (as he then was) held that judicial review is warranted where an
investigator fails to investigate obviously crucial evidence. Minor omissions
in an investigator’s report will not be fatal, as the parties can point out
such omissions to the Commission in their comments.
[96]
However, where
complainants are unable to rectify omissions in the investigator’s report
through rebuttal comments to the Commission, judicial review is warranted. This
situation may arise where an investigator’s report contains an omission of such
a fundamental nature that drawing the Commission’s attention to it will not
compensate for the omission (Slattery, above, at para 57). Similarly,
where rebuttal comments allege substantial and material omissions in the
investigation and provide support for that assertion, the Commission must
provide reasons explaining why those discrepancies are either immaterial or
insufficient to challenge the investigator’s recommendation (Herbert,
above, at para 26).
[97]
In Slattery,
above, at para 55, Justice Nadon commented on the factors to be considered in
assessing the completeness of an investigation:
[55] In determining the degree of thoroughness of investigation
required to be in accordance with the rules of procedural fairness, one must be
mindful of the interests that are being balanced: the complainant's and
respondent's interests in procedural fairness and the CHRC's interests in
maintaining a workable and administratively effective system […]
[98]
There, the applicant
alleged that some of the information required to support her complaint, which
included a claim of systemic discrimination, was difficult to obtain because it
was protected by secrecy, and, that the investigator failed to interview
relevant witnesses. As noted above, Justice Nadon held that judicial review is
warranted where an investigator fails to investigate obviously crucial
evidence. He further stated the following at para 69:
[69] The fact that the investigator did not interview each and every
witness that the applicant would have liked her to and the fact that the
conclusion reached by the investigator did not address each and every alleged
incident of discrimination are not in and of themselves fatal as well. This is
particularly the case where the applicant has the opportunity to fill in gaps
left by the investigator in subsequent submissions of her own. In the absence
of guiding regulations, the investigator, much like the CHRC, must be master of
his own procedure, and judicial review of an allegedly deficient investigation
should only be warranted where the investigation is clearly deficient […]
[99]
In Miller v Canada (Human Rights Commission), [1996] FCJ No 735 (TD) (QL) at para 10, Justice
Dubé stated the test with respect to a thorough investigation as follows:
[10] The SEPQA decision has been followed and expanded upon by
several Federal Court decisions. These decisions are to the effect that
procedural fairness requires that the Commission have an adequate and fair
basis upon which to evaluate whether there was sufficient evidence to warrant
the appointment of a Tribunal. The investigations conducted by the investigator
prior to the decision must satisfy at least two conditions: neutrality and
thoroughness. In other words, the investigation must be conducted in a manner
which cannot be characterized as biased or unfair and the investigation must be
thorough in the sense that it must be mindful of the various interests of the
parties involved. There is no obligation placed upon the investigator to
interview each and every person suggested by the parties. The investigator's
report need not address each and every alleged incident of discrimination,
especially where the parties will have an opportunity to fill gaps by way of
response.
[100]
In considering the
merits of the Applicants’ submissions, it is important to note that the
standard set out in Slattery, above, does not require that the
investigator's report be perfect. This Court is concerned, not with perfection,
but with ensuring that the Applicant was treated fairly in the investigation and
his discrimination complaint was considered. The Court should not dissect the
investigator's report on a microscopic level or second-guess the investigator's
approach to his task (Guay, above at para 36; Besner v Canada (Attorney General), 2007 FC 1076 at para 35). The Applicant can only succeed if
the alleged deficiencies render the investigator's report "clearly
deficient".
[101]
As is evident from
the investigation report, CIC’s position is that the Minister has discretion to
prioritize between members of the family class. Sponsorship applications are
prioritized with orphans, dependant children without family, provided with top
priority. The next priority is to the nuclear family which includes spouses,
partners and dependant children. The following group in priority includes
orphaned brothers and sisters who are not spouses or common law partners,
parents and grandparents, as well as those who fall within
subsection 117(1)(h), being a relative of the
sponsor, regardless of age, if the sponsor does not have a close relative in
Canada or one outside Canada who would fall within the family class. The latter
is, essentially, sponsorship of a less closely related relative, or “other
relative” when the sponsor is alone in Canada. The Applicant submits that this
latter group may include “aunts and uncles” of similar age to parents and
grandparents and who, he submits, are given priority to parents and
grandparents who are more closely related to their sponsor.
[102]
While it is true that
there was no specific investigation into processing sponsorship applications
for “other relatives,” in my view, the investigation was still thorough as this
omission was not fundamental. The substance of the Applicant’s complaint was
that CIC discriminated between sponsorship applications on the basis of family
status and age. The investigator concluded that CIC treated the complainant,
and others sponsoring parents and/or grandparents, differently based on family
status. However, even if the investigation had delved deeper into the processing
of “other relatives,” it would not have affected the investigator’s ultimate
finding that the Minister had discretion to prioritize sponsorship applications
in accordance with immigration target levels and policies.
[103]
Furthermore, where the
parties have the opportunity to raise an issue that was not dealt with by the
investigator directly with the Commission, the omission can be rectified (Herbert,
above, at para 26). Here, the omission was rectified as the Decision
acknowledged and directly responded to the issue when it was identified by the
Applicant in his December 11, 2011 post investigation report submission. The
Commission accepted CIC’s position that “other relatives” may only form part of
the family class in certain limited circumstances which did not apply to the
Applicant’s situation. Furthermore, that the number of family class
applications vis-à-vis those for parents and grandparents was so small that a
comparison was of limited value. Most significantly, the Commission concluded
that the priority sequence for family class application was the result of
ministerial discretion. Thus, while the Applicant may not agree with this
reasoning, it was sufficient to address the investigator’s omission. The
explanation demonstrated that the omission was, in these circumstances,
immaterial and insufficient to challenge the investigator’s recommendation.
[104]
Further, while the
Applicant points to “other relatives”, such as uncles and aunts, as a
comparator group because it is possible that aunts and uncles could be the same
age as one’s parents, the investigator found that advanced age was the personal
characteristic of the Applicant’s parents, not the Applicant himself. As such,
the investigator did not find a link to the ground of age and the Applicant did
not establish prima facie discrimination on the basis of age. Therefore,
on this basis, there was also no lack of thoroughness by failing to further
investigate this aspect of the complaint.
[105]
As stated in Slattery,
above, at para 56, deference must be given to administrative decision- makers
to assess the probative value of evidence and to decide whether or not a
further inquiry is warranted. Given this, and because here the failure to
address sponsorship applications of “other relatives” was not a failure to
investigate obviously crucial evidence, the investigation report in this case
did not lack thoroughness and there was no resultant breach of the duty of
fairness.
[106]
The Applicant also
argues that the investigation was not thorough because it accepted CIC’s
explanation, without evidence, that limited financial resources caused delays
in the processing of parent and grandparent sponsorship applications and
precluded the abating of that prioritization.
[107]
While the Applicant
cites Coupal, above, in support of his submission that the Commission
cannot accept broad statements of financial hardship without supporting
evidence, in my view that decision can be distinguished. Not only was that case
decided in the employment context, the evidence that was not considered was a
relevant and decisive factor in determining whether the employer had other
options pertaining to the use of a mandatory fitness test pursuant to a new
workplace policy.
[108]
Grismer, above, involved an individual who
suffered a condition affecting his peripheral vision. The BC Superintendent of
Motor Vehicles cancelled his driver’s license without conducting an individual
assessment of his vision. The Supreme Court, in the course of its decision,
stated that the Meiorin test applies the adjudication of claims of
discrimination under human rights legislation. The Court found that the
Superintendent had not established that the risk or cost associated with
providing individual assessments amounted to undue hardship.
[109]
According to the Meiorin
test, the defendant must prove that (1) it adopted the standard for a purpose
or goal rationally connected to the function being performed; (2) it adopted
the standard in good faith, in the belief that it is necessary for the
fulfillment of the purposes or goal; and (3) the standard is reasonably
necessary to accomplish its purpose or goal, because the defendant cannot
accommodate persons with the characteristics of the claimant without incurring
undue hardship, whether that hardship takes the form of impossibility, serious
risk or cost.
[110]
The third branch of
the test is essentially reflected in subsection 15(2) of the CHRA which states
that for any differential practice described in 15(1)(g) to be considered to
have a bona fide justification it must be established that accommodation
of the needs of an individual or class of individuals affected would impose
undue hardship on the person who would have to accommodate those needs,
considering health, safety and cost.
[111]
In my view, if the
Minister’s application of the IRPA is governed by the CHRA, then this
requirement and attendant analysis is not a neat fit in these circumstances.
Here the class of individuals concerned could potentially encompass the
sponsors of all and each class of immigrants seeking sponsorship into Canada. If every sponsor of a potential immigrant could argue that the differentiation
imposed by the Minister’s immigration policy required accommodation, this would
not only contravene the framework of the IRPA, but would derail Canada’s immigration policy. This, in my view, would amount to undue hardship.
[112]
In Grismer,
above, the critical issue in applying the third branch of the test was held to
be whether the Superintendent’s non-accommodation standard was reasonably
necessary to achieve reasonable highway safety. Here, the critical question may
be whether the Minister’s non‑accommodation was reasonably necessary to
achieve Canada’s immigration policy goals. In my view, it was.
[113]
CIC’s budget is necessarily
finite. The investigator concluded that even if CIC devoted an exceptionally
large amount of money to the assessment of parents and grandparent
applications, it could still only process a range approved by Cabinet. Given
that the Commission was satisfied with CIC’s explanation that differential
treatment was a result of the exercise of ministerial discretion to manage the
flow of immigration to Canada by setting levels for the various immigration
classes and prioritizing as between and within those classes, financial
evidence of CIC’s budget or of how this was or could otherwise have been allocated
is not relevant and would not have changed the outcome. Therefore, the
investigator’s failure to require such financial evidence did not, in these
circumstances, result in the investigation lacking thoroughness.
[114]
While there were also
other minor procedural deficiencies in the investigation, these do not suffice
to invoke the Court’s intervention despite the lack of deference to the
Commission on issues of procedural fairness. The flaws were incidents inherent
to the process and inconsequential in the context of the whole investigation.
As was stated by the Federal Court of Appeal in Uniboard Surfaces Inc v
Kronotex Fussboden GmbH and C KG, 2006 FCA 398, [2007] 4 FCR 101 at
para 48:
[48] […] They constituted at best a breach of some of the procedural
rules and in no way can they be said to have breached the requirements of the
duty of procedural fairness owed to the applicant. The applicant participated
in all the phases of the investigation, and its views were sought throughout.
Put simply, the applicant had a full opportunity to be heard. Although the
hearing was perhaps imperfect, it was nevertheless on balance fair, reasonable
and appropriate in the circumstances. To repeat the words of Chief Justice
McLachlin in C.P.R. Co. v. Vancouver (City), “what is required is
fairness, not perfection” (at para 46).
iv) Was the Commission’s Decision
reasonable?
Applicant’s Position
[115] The Applicant’s submission is that the
Commission had no jurisdiction to dismiss his complaint on the basis of the
exercise of ministerial discretion. The CHRA applies to decisions taken by
immigration officials, as confirmed in Naqvi v Canada (Employment and
Immigration Commission), [1993] CHRD No 2 at 10, which the Applicant
submits is binding on the Commission. Although the Commission did not
explicitly state that there is no human rights jurisdiction over immigration
decisions, this was the effect of its reasoning.
Respondent’s Position
[116] The Respondent submits that the fact that
immigration officials must abide by the provisions of the CHRA is not support
for the proposition that the Commission cannot dismiss a complaint of
discrimination within the immigration context. The Commission has a broad
discretion in determining whether an inquiry into a complaint is warranted
pursuant to its function under subsection 44(3) of the CHRA (Herbert,
above, at para 18; Tahmourpour, above, at para 6; Slattery,
above, at para 78).
[117]
The Commission
recognized that the core of the complaint was an allegation of discrimination because
CIC processes applications to sponsor parents or grandparents as permanent
residents more slowly than it does for applications to sponsor other categories
of immigrants which adversely differentiate on the basis of age or family status.
However, the differential treatment was a result of the exercise of ministerial
discretion to manage the flow of immigrants to Canada by setting levels for the
various immigration categories. Based on its view that the Minister had acted
within the scope of his lawful discretion in prioritizing the review of the
subcategories of the family class, the Commission concluded that the complaint
should be dismissed as a further inquiry was not warranted. The Commission’s
assessment of the scope of Ministerial discretion in prioritizing family class
applications accords with the jurisprudence of the Federal Court (Vaziri v
Canada (Minister of Citizenship and Immigration), 2006 FC 1159 at para 36 [Vaziri];
Liang v Canada (Citizenship and Immigration), 2012 FC 758 at para 40-41
[Liang]; Li v Canada (Citizenship and Immigration), 2011 FCA 110
at para 37 [Li]).
[118]
In view of this, the
Respondent submits that it was a reasonable outcome for the Commission to
conclude that establishing different processing times for the various family
class subcategories fell within lawful ministerial discretion. It was also
reasonable for the Commission to conclude that an investigation into the
Applicant’s complaint was unwarranted.
Analysis
[119] The Applicant frames his submission as
one of jurisdiction, being that the Commission had no jurisdiction to dismiss
his complaint on the basis of the exercise of ministerial discretion. However,
in my view, the Applicant is really challenging the Commission’s decision to
dismiss the complaint. Therefore, the heart of his complaint is whether the
Commission reasonably accepted that the Minister had the discretion to
prioritize sponsorship applications within the family class.
[120]
As to the Applicant’s
submission that the Commission, in effect, found that it had no jurisdiction
over the human rights issues in immigration matters, this is not supported by
the record. Rather, the Commission conducted an investigation of the complaint
pursuant to the CHRA process. And, having found that the Applicant was adversely
differentiated against in the provision of services based on family status, it
then proceeded to consider whether CIC could provide a reasonable explanation
for its actions that was not a pretext for discrimination based on a prohibited
ground. While the Applicant may not agree with the Commission’s reasons for
concluding that the explanations offered were acceptable, it is clear that the
Commission both accepted that it had, and exercised, its jurisdiction.
[121]
The appropriate
question to ask at this stage is whether there is any reasonable basis on the
law or the evidence for the Commission’s Decision not to refer a complaint to a
Tribunal (Halifax (Regional Municipality) v Nova Scotia (HRC),
2012 SCC 10, [2012] 1 S.C.R. 364 at para 45).
[122]
In my view, it was
reasonable for the Commission to dismiss the complaint on the basis that CIC
offered a bona fide explanation for the discriminatory effects of the
processing of sponsorship applications for parents and grandparents.
[123]
In Vaziri,
which was referred to in the Decision, one of the issues was, in the absence of
regulations enacted under subsection 14(2) of the IRPA, whether the Minister
had acted without authority in setting targets for visa approvals by class and
establishing procedures that prioritize sponsored applications within the
family class.
[124]
There, the applicant
had applied to sponsor his father to Canada. Subsequently, the Minister had
established target levels for immigration to Canada that incorporated a 60:40
ratio between economic and non-economic classes, and, effected restrictions for
the processing of applications for parents and grandparents by giving priority
to spouses and dependant children within the family class. This resulted in
delays of processing sponsorship applications for parents and grandparents. The
applicant argued that the Minister had no legal authority to establish targets
or to put in place a process that seriously detracted from rights of parents
and grandparents to become sponsored permanent residents unless authorized by
regulation made under the IRPA and that there was no such regulation.
[125]
The decision is of
interest as it sets out an overview of the immigration system in Canada including the statutory authority of the Minister pursuant to the IRPA. With respect
to the need for policies and procedures, Justice Snider stated the following at
para 20:
[20] […] Policies such as the setting of the 60:40 ratio and the
establishment of targets by category and the procedures for allocating
departmental resources to meet the overall and category targets are necessary.
These policies and procedures provide for the orderly and efficient processing
of applications and, at the highest level, ensure that a wide variety of
interests are addressed […]
[126]
Justice Snider noted
that the Minister is charged with administrating the scheme created by the IRPA
and carrying out the powers conferred by the IRPA and the IRPA Regulations. The
Governor in Council has the authority to enact regulations and could pass
regulations setting targets for immigration and establishing procedures to deal
with targets. Justice Snider concluded that:
[35] Taken together, Carpenter Fishing, Capital Cities, and CTV provide direction in this case.
The Minister is responsible for the
administration of IRPA. In the absence of enacted regulations, he
has the power to set policies governing the management of the flow of
immigrants to Canada, so long as those policies and decisions are made in
good faith and are consistent with the purpose, objectives, and scheme of IRPA.
The Governor in Council retains the power to direct how the Minister should
administer IRPA through regulations, and may oust the
Minister’s powers. However, where there is a vacuum of express statutory or
regulatory authority, the Minister must be permitted the flexible authority to
administer the system. Without the policies and procedures impugned by the
Applicants, the system would fail. Parliament could not have intended that the
system fail.
Specific Authority to Prioritize within the Family Class
[36] The Applicants also argue, in conjunction with
their main thrust, that the Minister lacked any specific authority to
prioritize or discriminate between different groups of family class applicants.
I note that such discrimination is recognized in the provisions of IRPA and
the Regulations; see for example special privileges conferred only
on spouses and partners, set out in Division 2 of the Regulations.
It would seem that the kind of discrimination that the Applicants find
upsetting is inherent in IRPA, but even if it were not, I am convinced
that the power to draw this distinction would fall within the Minister’s power
to manage the immigration flow on the basis of social and economic policy
considerations. It could be said that this kind of discrimination was the same
kind of distinction made by the MFO in Carpenter Fishing, above,
based upon vessel length and historical performance of the licence owner. There
is nothing in IRPA or the Regulations that
appears to detract from such a power; again, this is reflective of the
“framework” nature of the Act.
[127]
Similarly in Liang,
above, Justice Rennie considered an allegation that the Minister had
unreasonably delayed processing applications for permanent residence by
choosing to accord a higher priority to applications submitted more recently
and according to different criteria. The decision discusses the introduction of
subsection 87.3(1) of the IRPA and finds that the provision confirms ministerial
authority to set policies regarding processing that will best attain the
government’s goals, and, created a tool to exercise that authority being
ministerial instructions.
[128] In the context of delay, Justice Rennie
described ministerial obligations as follows:
[40] Canadian jurisprudence has
long recognized that Ministers have an obligation to perform their legal duties
in a reasonably timely manner. This legal duty has long coexisted with the
understanding that Ministers are accountable for the management and direction
of their ministries and have the authority to make policy choices and to set
priorities. These two seemingly conflicting propositions have been
reconciled by according the Minister considerable leeway in determining how
long any kind of application will take to process, based on his policy choices.
Thus, if the Minister has determined that Canada’s immigration goals are best
attained by processing spousal sponsorships in 4 years on average, it is not
for the Court to say that it believes the Minister could, or
should, process those applications in 2 years. It is for the Minister, and
not the Court, to run the department.
[41] It is for this reason
that projected processing times emanating from the Minister and the
department are accorded so much weight. The Minister is not only best placed to
know how long an application will likely take to process, but he has also been
granted the authority by Parliament to set those processing times in a way that
balances the various objectives of the IRPA. However, once an
application has been delayed past those processing times, without a
satisfactory justification, the Court is authorized to intervene and compel the
Minister to perform his duty. This approach is consistent with the
principle that the Minister is accountable to Parliament for his policy choices,
and those choices are not to be gainsaid by the courts: Li v Canada (Citizenship and Immigration), 2011 FCA 110. Thus, deference is accorded to
the Minister in setting policies, but the limit of that deference is his legal
duty under the IRPA.
[129] In Li, above, the Court of Appeal
also addressed the issue of prioritization. It noted
that the processing times for family class sponsorship applications concerning
parents and grandparents had significantly increased since the IRPA first came
into force in 2002. The additional delays were, in part, the result of the
government’s decision to prioritize applications within the family class
through a so-called “Family Class Re-Design Initiative” under which the
applications of spouses, common-law partners, conjugal partners and
children are prioritized so as to significantly reduce the overall
processing time for both sponsorship and permanent resident visa applications.
The Initiative contributed to a longer average processing time for applications
related to parents and grandparents, which were not prioritized within the
family class. As of March 2010, the average processing time of sponsorship
applications related to parents and grandparents stood at 34 months.
[130]
In the
context of that application, the Court of Appeal held that:
[36] The underlying rationale of the appellant’s
argument seems to be that it is unreasonable for the government to collect the
permanent resident visa application processing fees some 34 months in advance
of the service they relate to when it would be easy for the government to amend
the Regulations in order to address the issue. The appellant
submits at paragraph 42 of his memorandum “that the Minister should be required
to notify an applicant when he is prepared to provide the service of determining
an application for permanent residence and to then provide the applicant with
the opportunity to pay the applicable fee for the service of determining an
application for permanent residence if he wishes to proceed with that
application.”
[37] The problem with this rationale is that it
implies that the Court may enter into the realm of policy decision making.
There are often competing demands on government services and it is the role and
responsibility of government to address these competing demands. Sometimes hard
choices need to be made, such as prioritizing the administrative processing of
the applications of spouses and children within the family class. These choices
may impact others competing for the same or similar government services.
However, it is the responsibility of government, not of the courts, to
determine the appropriate corrective regulatory measures, if any, to address
such impacts. In the absence of a legislative or constitutional constraint on
the regulatory choices made by government, courts will not interfere to compel
their own regulatory preferences: Thorne’s Hardware Ltd. v. The Queen,
[1983] 1 S.C.R. 106 at p. 111; De Guzman v. Canada (Minister of Citizenship and Immigration), 2005 FCA 436, [2006] 3 F.C.R. 655 at
para. 26.
[131]
These cases are
significant because they demonstrate that the Minister acts within his
authority when choosing to prioritize the processing of sponsorship
applications for the purposes of the administration of the IRPA. While these cases do not
consider that authority in the context of the CHRA, in my view the question is
captured by sections 5 and 15(1)(g) of the CHRA. That is, while in the normal
course it may be a discriminatory practice in the provision of the service of
sponsorship application processing to differentiate adversely in relation to
any individual or class, this is not the case if there is a bona fide
justification for that differentiation.
[132]
Here, the
investigation report concluded that the Applicant appeared to be treated
differently based on family status, but accepted CIC’s evidence that it relies
on the Government of Canada to set targets for how many immigrants and from
which groups it will allow into Canada each year and, to the extent possible,
aligns its resources accordingly. CIC’s evidence was that any differential
treatment of those who sponsor their parents and grandparents falls within the
Minister’s obligation to manage immigration processes based on social and
economic policy considerations.
[133]
In my
view, based on the foregoing, the Commission reasonably accepted this evidence
as sufficient to establish that CIC had a bona fide justification for
the differentiation and reasonably relied on this evidence in concluding that
no further investigation was warranted.
[134]
In conclusion, the Commission’s
Decision to dismiss the Applicant’s complaint was transparent, justifiable, and
intelligible. Based on the evidence, it was within a range of acceptable
outcomes for the Commission to find that the Applicant’s complaint did not
warrant further inquiry before a Tribunal.
[135]
For these reasons I
would dismiss this application for judicial review.
[136]
The parties jointly
submitted that costs would be appropriate at $2,500.00. I accept that
submission and award the Respondent costs in that amount.