Date: 20100129
Docket: T-681-09
Citation: 2010 FC 100
Ottawa, Ontario,
January 29, 2010
PRESENT: The Honourable Mr. Justice
Beaudry
BETWEEN:
TRANSPORT ST-LAMBERT,
A
DIVISION OF TRANSPORT TFI 2 S.E.C.
Applicant
and
CHRISTIAN FILLION
Respondent
REASONS FOR JUDGMENT AND
JUDGMENT
[1]
The applicant seeks judicial review of an
adjudication decision of François G. Fortier, (the adjudicator), under
section 242 of the Canada Labour Code, R.S.C. 1985, c. L-2 (the
Code), following the dismissal of Christian Fillion (the respondent) by
Transport St-Lambert (the applicant). In his decision, the adjudicator ruled
that the respondent had been wrongfully dismissed and ordered his reinstatement
with full compensation of his salary as well as the payment of his legal fees.
Facts
[2]
The respondent was hired by the applicant as a
trailer-truck driver in 1994 and made trips throughout Canada and the United States. During a trip in July 2006, he witnessed a road accident
between Detroit and Chicago in
which three persons died. He was considerably affected by this accident because
he had not taken a first-aid course and was therefore unable to help the
victims.
[3]
In November 2006, he suffered from
insomnia, anxiety and stomach pains. His attending physician ordered him to
stop working. He returned to work in January and continued until
April 2007, when he was again ordered to stop working.
[4]
While he was on leave, the respondent received
long-term disability benefits under the applicant’s disability program with the
Great-West Company (the insurer). On September 10, 2007, after having
obtained the results of an independent medical examination, the insurer
notified the respondent that the assessment had not revealed any limitations
and that the payment of the benefits would stop immediately. On
October 31, 2007, following the respondent’s appeals and applications for
review, the insurer notified the parties that it was maintaining its decision.
The applicant sent the respondent a letter advising him to report to work on
November 2.
[5]
He read the letter only on November 5, 2007.
He called the applicant’s Director General (operations and sales). During the
telephone conversation, the employer informed the respondent that he had to
report to work the next day; otherwise he would lose his employment. The
respondent states that he does not remember this part of the conversation. He
did not report to work and on November 6, 2007, the applicant advised him
that it considered him to have voluntarily left his employment. On
November 12, 2007, the respondent filed a complaint for wrongful dismissal
under Part III of the Code, and Inspector Simard was assigned to the case.
[6]
Meanwhile, on November 8, 2007, the
respondent submitted a new medical report from his attending physician to the
insurer. On November 30, 2007, the insurer advised the applicant of this
new document and that the analysis of the file was continuing.
[7]
During the conciliation process, the applicant
offered to reinstate the respondent in this position with the same working
conditions once his disability period was over. The respondent refused this
offer claiming that labour relations would be difficult when he returned. The
applicant then offered an identical position at one of its subsidiaries, but
the respondent again refused this offer. The applicant claims that the
respondent refused the offers because he wanted financial compensation instead
of returning to work. The respondent alleges that he refused reinstatement
because he was unfit. The offers were made through the inspector, as the
parties did not communicate with one another directly.
[8]
Vanessa Alberici, a human resources advisor for
the applicant, who testified at the hearing, filed before the adjudicator the
handwritten notes she had made during the discussions about the reinstatement
offers on January 14, 18 and 23, 2008, with Inspector Simard
(page 25, paragraph 2, and Exhibit P-7, pages 48 and 49, of the
Applicant’s Record). In his decision, the adjudicator stated that [translation] “these offers were
refused for various reasons which were more or less well explained at the
hearing” (page 8 of the decision).
[9]
As far as disability benefits were concerned, on
January 16, 2008, the insurer advised the respondent that the benefits would
continue after September 10, 2007. In the end, the insurer paid benefits
from September 11 to March 3, 2008.
[10]
In fact, the respondent was declared fit to
return to work on March 6, 2008 but he never resumed his position with the
applicant.
[11]
Considering how impossible it was to resolve the
complaint, on March 10, 2008, the inspector notified the applicant that he
could request a referral to an adjudicator under subsection 241(3) of the
Code. Following a hearing held on February 11, 2009, the adjudicator
rendered his decision on March 18 of the same year. This decision is the
subject of the present application for judicial review.
Impugned
decision
[12]
The adjudicator began by explaining the facts of
the case and specified that they were not contested. The Court will only state
the most relevant and important facts. To that effect, the adjudicator’s
following statement is important: [translation]
“. . . offers to be reinstated at St‑Lambert or other divisions
of Transforce were made. These offers were refused for various reasons which
were more or less well explained at the hearing” (Applicant’s Record,
page 14).
[13]
He then noted the following facts from the
respondent’s testimony: the respondent had worked part time for another
employer from June to November 2008 but was laid off for lack of work; he
was not working at the time of the hearing and had financial difficulties; he
had looked for jobs, but had been unsuccessful; he did not accept the offer of
reinstatement at the end of January because he was unfit and stated that he did
not want to return to work because of the difficult labour relations resulting
from his dismissal; he did not know why he was offered reinstatement in another
subsidiary, but he did not accept the offer; and he was willing to be reinstated
in his position with the applicant if he could keep his seniority. As far as
his proceeding before the adjudicator was concerned, the respondent sought
compensation for the salary lost since March 3, 2008, interest and payment
of his legal fees. He considered that he was entitled to compensation, because
he had had to fight both the insurer and the applicant.
[14]
The adjudicator noted from the testimony of the
applicant’s representative that, in January 2008, she was informed of new
medical documents which had been provided to the insurer, which had led her to
revise her decision. In addition, she did not remember being told that the
respondent was to consult his doctor on November 8, 2007. She had never personally
communicated with the respondent and concluded, after two refusals to be
reinstated, that the respondent did not want to return to work.
[15]
The adjudicator concluded that the complaint had
merit and that the respondent had been dismissed. He based his reasoning on the
fact that the respondent was unfit to work in November 2007, despite the
insurer’s opinion. He therefore did not have to report to work. In addition,
the applicant recognized its mistake in January 2008 when it was notified
of the insurer’s new position and offered to agree to the respondent’s
reinstatement. The adjudicator considered that the respondent had not left his
employment in January 2008 because he was still disabled. Even though the
inspector forwarded a proposal for financial compensation in exchange for the
respondent’s resignation, it was not accepted and he therefore did not resign.
[16]
According to the adjudicator, the applicant
presumed that the respondent had resigned. Considering the significant
consequences resulting from a resignation, it must be clearly stated, which was
not the case here. The adjudicator added that the respondent remained on
disability until March 3, 2008, and that it could not be said that he left
his position voluntarily at that time. The applicant was obliged to reinstate
him at the end of his disability. It did not do so and did not even contact the
respondent because it mistakenly believed that he had voluntarily left his
employment. Finally, the adjudicator ruled that the respondent had to return to
the position he held when he left and that the parties could agree on
reasonable accommodation, if needed.
[17]
The adjudicator stated that, at all relevant
periods, the respondent was disabled and should not be penalized. He said that
the situation had been difficult because no information had been exchanged
between the applicant and the insurer or between the applicant’s
representatives and the applicant itself, to the respondent’s detriment.
[18]
Finally, in addition to the respondent’s
reinstatement, the adjudicator ordered the applicant to pay to the respondent [translation] “all amounts of which he
may have been deprived as a result of his dismissal” and reimburse him for
counsel fees incurred for his complaint for wrongful dismissal and the interest
on the amounts owing.
Issues
[19]
The reformulated issues are as follows:
a.
Did the adjudicator err in concluding that the
respondent was wrongfully dismissed, meaning that he did not have jurisdiction
to hear the complaint?
b.
Did the adjudicator err in failing to analyze
the respondent’s obligation to mitigate his damages?
c.
Did the adjudicator render an unreasonable
decision by ordering the payment of the respondent’s counsel fees?
Relevant
legislation
[20]
Canada Labour Code, R.S.C. 1985, c. L-2
242. (1) The Minister may, on receipt of
a report pursuant to subsection 241(3), appoint any person that the Minister
considers appropriate as an adjudicator to hear and adjudicate on the
complaint in respect of which the report was made, and refer the complaint to
the adjudicator along with any statement provided pursuant to subsection
241(1).
. . .
(3) Subject to subsection (3.1), an
adjudicator to whom a complaint has been referred under subsection (1) shall
(a) consider whether the dismissal of the
person who made the complaint was unjust and render a decision thereon; and
(b) send a copy of the decision with the
reasons therefor to each party to the complaint and to the Minister.
. . .
(4) Where an adjudicator decides pursuant
to subsection (3) that a person has been unjustly dismissed, the adjudicator
may, by order, require the employer who dismissed the person to
(a) pay the person compensation not
exceeding the amount of money that is equivalent to the remuneration that
would, but for the dismissal, have been paid by the employer to the person;
(b) reinstate the person in his employ;
and
(c) do any other like thing that it is
equitable to require the employer to do in order to remedy or counteract any
consequence of the dismissal.
|
242. (1) Sur réception du rapport visé au
paragraphe 241(3), le ministre peut désigner en qualité d’arbitre la personne
qu’il juge qualifiée pour entendre et trancher l’affaire et lui transmettre
la plainte ainsi que l’éventuelle déclaration de l’employeur sur les motifs
du congédiement.
(. . . )
(3) Sous réserve du paragraphe (3.1),
l’arbitre :
a) décide si le congédiement était
injuste;
b) transmet une copie de sa décision,
motifs à l’appui, à chaque partie ainsi qu’au ministre.
(. . . )
(4) S’il décide que le congédiement était
injuste, l’arbitre peut, par ordonnance, enjoindre à l’employeur :
a) de payer au plaignant une indemnité
équivalant, au maximum, au salaire qu’il aurait normalement gagné s’il
n’avait pas été congédié;
b) de réintégrer le plaignant dans son
emploi;
c) de prendre toute autre mesure qu’il
juge équitable de lui imposer et de nature à contrebalancer les effets du
congédiement ou à y remédier.
|
Analysis
Standard of
review
[21]
Both parties cite Dunsmuir v. New Brunswick, 2008 SCC 9, [2008] 1
S.C.R. 190, and submit that the applicable standard of review for all of the
issues in this case is that of reasonableness. In that decision, the Supreme
Court ruled that existing case law can be helpful in identifying the applicable
standard and that an analysis is not always necessary (at paragraphs 57
and 62).
[22]
The first issue is a question of mixed fact and
law and will therefore be subject to the standard of reasonableness (Opaskwayak
Cree Nation v. Booth, 2009 FC 225, 71 C.C.E.L. (3d) 184); Wu v. Royal
Bank of Canada, 2009 FC 933, [2009] F.C.J. No. 1446 (QL)). The second issue
concerns an error in law, and I am satisfied that the standard of
reasonableness can also be applied in this case (Chuanico v. Bank of
Montreal, 2001 FCT 863, [2001] F.C.J. No. 1226 (QL) at paragraph 19).
The third issue on the awarding of costs is also subject to the standard of
reasonableness (Fraser v. Bank of Nova Scotia, 2001 FCA 267, 278 N.R. 154).
[23]
Accordingly, the Court must show deference to
the adjudicator’s findings and intervene only if the decision does not “fall
within a range of possible, acceptable outcomes which are defensible in respect
of the facts and law” (Dunsmuir, at paragraph 47).
Did the
adjudicator err in concluding that the respondent was wrongfully dismissed,
meaning that he did not have jurisdiction to hear the complaint?
Applicant’s
submissions
[24]
The applicant submits that the adjudicator’s
decision on the issue of dismissal was unreasonable. It claims that despite his
affirmations to the contrary, the respondent clearly showed his intention to
resign. The applicant points out that case law has established that a
resignation contains a subjective and objective element. The applicant
acknowledges, however, that a resignation cannot generally be presumed.
[25]
The applicant submits that the evidence, overall,
showed that the termination of the employment relationship had been the
respondent’s decision. It argues that the respondent’s behaviour, especially
his refusal of the offers of reinstatement, show that he had decided not to
return to work for the applicant at the end of his disability and that he
therefore resigned.
[26]
The applicant submits that it was quite
unreasonable to refuse the offers of reinstatement as they were conditional on
the respondent being fit to return to work and, to avoid difficult situations,
he was even offered reinstatement in another branch. In addition, the
conditions offered were the same as before: no loss of seniority and the same
salary.
[27]
The applicant alleges that the adjudicator’s
decision is unreasonable because, in his reasons, the adjudicator stated that
the applicant had to reinstate the respondent but acknowledged that the
applicant had offered reinstatement to the respondent at the end of his
disability (Applicant’s Record, at page 20).
[28]
Finally, on the basis of these arguments, the
applicant submits that because the case does not involve a dismissal, the
adjudicator did not have the jurisdiction required to hear the respondent’s
complaint.
Respondent’s
submissions
[29]
The respondent submits that the adjudicator’s
decision regarding the wrongful dismissal was reasonable and supported by the
facts he had to analyze. The respondent adds that the applicant terminated the
employment relationship, blindly following the insurer’s position and not
making its own assessment of the situation. He recalled the facts noted by the
adjudicator, especially that the applicant had never communicated with him when
he was fit to return to work and that the insurer was keeping the applicant
informed of developments in the file. The respondent alleges that the
applicant’s arguments on this point cannot be accepted as they are contrary to
the evidence.
[30]
As far as the settlement discussions are
concerned, the respondent emphasizes that the applicant did not have the
inspector testify before the adjudicator and that it was obvious from the
history of the file that no settlement had been reached.
Analysis
[31]
It must be noted that the applicant did not try
to convince the adjudicator that it was warranted in dismissing the respondent.
It based its arguments on the fact that it was the respondent himself who
decided to resign.
[32]
The Court agrees with this argument. First, the
evidence shows that the applicant adjusted its position when it received new
information from the insurer in January 2008. In fact, the handwritten note
submitted to the adjudicator (Applicant’s Record, at page 48) clearly
shows that an offer of reinstatement without any loss of salary was made to the
respondent through Mr. Simard on January 14, 2008. In fact, the
adjudicator acknowledged this when he wrote: [translation]
“. . . It would have agreed to CHRISTIAN FILLION’s
reinstatement at the end of his disability . . .” (Applicant’s
Record, at page 20).
[33]
Second, it is also clear when reading the
comment dated January 15, 2008, in the same notes, that the respondent
refused this offer, adding that he did not want to return to work for the
applicant because of what would be conflicting labour relations resulting from
his dismissal. In the margin of this comment dated January 15, 2008, one
can read [translation] “reason:
unfit”.
[34]
Third, on January 18, 2008,
Mr. Simard, again on behalf of the applicant, offered the respondent
reinstatement at another entity, stating that the applicant was ready to sit
down with the applicant to [translation]
“discuss this”.
[35]
Fourth, on the same date, the respondent
informed Mr. Simard that he was refusing this offer and asked whether the
applicant was willing to agree to financial compensation. It is obvious to the
Court that this compensation was in exchange for a resignation.
[36]
Fifth, the applicant refused this proposal on
January 23, 2008, and reiterated its offer of reinstatement.
[37]
With due respect for the contrary opinion, the
Court considers that the adjudicator’s decision must be set aside for the
following reasons.
[38]
First, the Court agrees with the adjudicator’s
statement that [translation] “. . .
the employer had to reinstate CHRISTIAN FILLION at the end of his disability
. . .” (Applicant’s Record, at page 21). However, on the
preceding page, the adjudicator acknowledged that the applicant had agreed to
the respondent’s reinstatement at the end of his disability.
[39]
The adjudicator then stated that the applicant’s
offers were refused for various reasons which were more or less well explained
at the hearing (Applicant’s Record, at page 14).
[40]
It was his duty to consider, analyze and
determine the reasonableness of the respondent’s refusal of the applicant’s
offers of reinstatement (Evans v. Teamsters Local Union No. 31, 2008 SCC 20, [2008] 1 S.C.R. 661).
[41]
Considering the above-mentioned facts, which are
not contested, the Court considers that the adjudicator’s decision to allow the
dismissal complaint was unreasonable.
[42]
The Court is satisfied that the parties
communicated clearly through Inspector Simard when they tried to settle
the dispute. No reproach can be made to the applicant for not having contacted
the respondent directly, even though he was not represented, as Mr. Simard
was the official spokesperson tasked with the file concerning the respondent’s
complaint.
[43]
With such clear evidence, it is obvious,
according to the Court, that by refusing the applicant’s offers and by not
reporting to work at the end of his disability, it was the respondent who
decided to terminate the employment relationship and resigned.
[44]
The adjudicator should have recognized these
facts and dismissed the complaint for dismissal.
[45]
Before reaching this conclusion, the Court
examined whether the respondent was justified in refusing the applicant’s
offers. Unfortunately for him, the evidence is silent on the labour disputes
resulting from his complaint in November 2007. As to his second reason, namely
that he was unfit to return to work in January 2008, this reason is not
justifiable since the applicant’s offer involved reinstatement at the end of
his disability.
[46]
The Court also questioned the respondent’s
ability to accept offers and to respond to them in January 2008. The only
evidence in the record is the medical report dated January 5, 2008,
(Applicant’s Record, at pages 72 and 73), but it is of no help to him.
Did the
adjudicator err in failing to analyze the respondent’s obligation to mitigate
his damages?
[47]
In principle, considering the conclusion reached
in the preceding paragraphs, the Court should not answer the last two
questions. However, if it erred and, instead of resigning, the respondent was
dismissed, the Court will analyze the last two questions.
[48]
The applicant submits that the respondent was
obliged to mitigate his damages by accepting the offers of reinstatement. The
adjudicator had to consider this issue, which he failed to do, and therefore
made an error that warrants this Court’s intervention. The applicant also
alleged that if the respondent had accepted the offers of reinstatement, there
would not have been any damages.
[49]
The applicant points out that, in his decision,
the adjudicator concluded that the offers of reinstatement were refused [translation] “for various reasons
which were more or less well explained at the hearing”. It therefore claimed that
the adjudicator also erred because he did not consider the fact that the
respondent could not justify his refusal and, according to the applicant, this
omission should have been fatal to his complaint. In support of its argument,
the applicant cited Justice Bastarache in Evans v. Teamsters, at
paragraph 29, to the effect that “in the absence of
conditions rendering the return to work unreasonable, on an objective basis, an
employee can be expected to mitigate damages by returning to work for the
dismissing employer”. The applicant also noted that, in the proceeding before
the adjudicator, the respondent asked to be reinstated, showing that he saw no
difficulty in returning to work for the applicant.
Respondent’s
submissions
[50]
On the issue of the obligation to mitigate his
damages, the respondent points out that, in the circumstances, it was up to the
applicant to demonstrate that he had not made reasonable efforts to mitigate
his damages.
[51]
The respondent notes that the adjudicator
concluded that his job search had been unsuccessful and that it had begun on January 5, 2008. He therefore made
reasonable efforts to mitigate his damages.
Analysis
[52]
It is trite law that an employee who is
dismissed without just cause always has an obligation to mitigate his or her
damages. Failure to do so may affect the compensation that may be awarded to
him (Red Deer College v. Michaels, [1976] 2 S.C.R. 324).
This Court concluded that for the purposes of a remedy granted under
subsection 242(2) of the Code, the existence of an offer of reinstatement
is relevant evidence in the examination of the obligation to mitigate damages
and the adjudicator should determine the reasonability of the offer (Chuanico,
at paragraph 22).
[53]
In the present case, it is true that the
adjudicator concluded that the respondent did make some effort to lessen his
damages by seeking new employment. The applicant’s offers of reinstatement were
not considered, however, when it was time to assess whether the respondent had
mitigated his damages.
[54]
The Court therefore considers that this amounts
to a reviewable error.
Did the
adjudicator render an unreasonable decision by ordering the payment of the
respondent’s counsel fees?
Applicant’s
submissions
[55]
The applicant submits that the adjudicator also
erred in awarding the respondent’s counsel fees, although there was no evidence
of the applicant’s bad faith. It relies on the Federal Court of Appeal’s
judgment in Banca Nazionale Del Lavoro of Canada Ltd. v. Lee-Shanok
(1988), 87 N.R. 178. The applicant submits that it did not act in bad faith and
that it did everything it could to accommodate the respondent. It emphasizes
that it never behaved in a reprehensible manner and that all of its decisions
were made on the basis of the information provided by the insurer.
Consequently, it was unreasonable to order the reimbursement of fees.
Respondent’s submissions
[56]
The respondent argues that evidence of bad faith
is unnecessary to justify the awarding of costs on a solicitor-client basis. He
referred to the broad discretionary power provided in paragraph 242(4)(c)
of the Code, which allows an adjudicator to issue an order against the employer
to “do any other like thing that it is equitable to require the employer to do
in order to remedy or counteract any consequence of the dismissal”. He also
relies on adjudication decisions which, in his opinion, describe the
adjudicator’s power to render such orders even in the absence of evidence of
bad faith on the part of the employer (Vigneault v. Innu Nation of
Matimékosh and Lake John (Council), [2000] D.A.T.C. No. 689 (QL)).
Consequently , he concludes, the adjudicator’s decision in this respect was
reasonable.
Analysis
[57]
Even though some adjudicators are willing to
award costs on a solicitor-client basis without describing exceptional
circumstances, as is shown in the decision cited by the respondent, the
principles established in Banca Nazionale del Lavaro must be followed,
and I cannot accept the respondent’s argument to the contrary. Case law is
clear on this point. The reimbursement of fees is justified only in exceptional
circumstances, and the party claiming them must establish some degree of
reprehensible conduct (National Bank of Canada v. Lajoie, 2007 FC 1130,
320 F.T.R. 152).
[58]
In this case, the adjudicator had the following
to say on this issue:
[translation] I find that CHRISTIAN FILLION is entitled to be reimbursed for the
counsel fees he incurred to establish the merit of his complaint for wrongful
dismissal.
CHRISTIAN
FILLION was disabled at all relevant times and did not have to be penalized for
this reason. It seems to me that the reason why the situation was so difficult
for CHRISTIAN FILLION was, above all, because of the little information
exchanged between Great-West and the employer, between the employer’s representatives,
and between the employer and CHRISTIAN FILLION, who, ultimately, was the only
person to suffer from this. (Adjudicator’s decision, at page 15).
[59]
With respect, the Court cannot agree that, even
if these facts had been proven, they do not meet the case law requirements.
There are no exceptional circumstances that warrant the awarding of the
respondent’s counsel fees.
[60]
There is no evidence here of abusive conduct,
bad faith or harassment by the applicant regarding the respondent (Royal
Bank of Canada v. Kajos, [2006] D.A.T.C. No. 170 (QL)).
[61]
The parties agree that a lump sum stand in place
of costs.
JUDGMENT
THE COURT ORDERS that the application for judicial review is granted. The adjudicator’s
decision is quashed. The respondent will pay a lump sum of $1,500 in costs.
“Michel Beaudry”
Certified true
translation
Johanna Kratz