About Corporate Management and Direction

Corporate Management and Direction provides strategic direction and executive oversight in support of all CCRA programs and services. It guides the establishment and maintenance of systems and practices that support effective governance and the effective management of people, financial resources, information technology, and administration.

This business line also provides a broad range of internal services to employees and managers, from strategic planning, performance reporting, human resources management, and financial and systems management, to security and procurement, real property management, and telephony systems and networks. Over the past two years, considerable emphasis has been placed on guiding and supporting the implementation of the CCRA's far-reaching change agenda designed to take advantage of our new status as an agency.

Our independent Board of Management, required by our agency status, has brought insights and experience from provincial, private, and other sectors—providing the stretch that helps ensure we implement the best possible approaches and business practices. This added contribution also supports the change in our culture from department to agency. As we transform our way of doing business, we seek to learn from other organizations and share our lessons learned with our partners within the federal government and other jurisdictions.

Some of our key activities are listed below:

Spending Profile

In 2001-2002, 21% ($767 million) of the CCRA's overall budget was devoted to the Corporate Management and Direction business line. Of this, we spent $730 million.

The largest share of Corporate Management and Direction's resources (approximately 43%) was spent on information technology (IT). The CCRA has the largest IT workforce in the Public Service, which supports some 50,000 Agency employees (at peak periods) in over 750 locations across Canada. In the future, we will allocate some of these IT investments to other business line budgets in instances where implementation or staged implementation of alternative programs or service delivery arrangements is completed.

The second largest share of Corporate Management and Direction's resources (about 36%) was spent on finance and administration, including corporate and executive services. Approximately 18% was devoted to the human resources function. The remaining 3% was spent on a number of areas including corporate audit and evaluation.

Through the administrative reform and renewal initiative, we will seek to achieve greater operational efficiency and ensure that we have the right balance of spending between our program and corporate support areas.

Exhibit 91 provides a summary of authorities, spending, and full-time equivalents (FTEs) for the three previous fiscal years. Corporate Management Direction spending increased over the previous year, as a result of new initiatives undertaken with funding received by the Agency as a result of the Resource and Management Review, the February 2000 Federal Budget Omnibus Submission and other changes.

Exhibit 91: Business Line Spending

Exhibit 92 provides the distribution of resources across the compliance continuum for the Corporate Management and Direction business line

Exhibit 92: Total Corporate Management and Direction Resources Allocated to the Compliance Continuum for 2001-2002 ($million)

Note: These percentages are based upon management's best estimate of actual business line spending on compliance continuum activities.

Date modified:

2002-11-07