Message from the Minister

The Canada Revenue Agency (CRA) is a powerful driver for improving business productivity and lowering the cost of government. The CRA is our country's largest source of revenue for public administration on a federal, provincial, and territorial level; it is essential to the social and economic well-being of Canadians. From administering child benefits to collecting premiums for the Canada Pension Plan and Employment Insurance, almost every Canadian will be touched by the CRA throughout their lifetime.

Our success stems from our ability to provide a high level of excellence in an extensive range of services. For example, the CRA is at the forefront of meeting the increasing public demand for Internet services but, at the same time, we are mindful that many taxpayers and benefit recipients require more traditional forms of service.

The high levels of participation in Canada's tax system discussed in this report rest on the confidence of Canadians in our fairness, accountability and integrity. There are, however, key areas for improvement, primarily to maintain and improve upon the current avenues of rights and appeals and to make additional advances in CRA collections activities.

I am very impressed by the level of dedication of the CRA employees who serve Canadians across our great nation. As Minister of National Revenue, it is my privilege and honour to table the CRA's sixth Annual Report to Parliament, which demonstrates how the Agency fulfilled its mandate from April 2005 to March 2006.

The Honourable Carol Skelton, P.C., M.P.
Minister of National Revenue

Date modified:

2006-11-23