2009-2010 to 2011-2012 Summary of the Corporate Business Plan - Program Activities

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Program Activities

Reporting Compliance

Trends and Challenges

Part of the way we earn the trust of Canadians is by dealing effectively with those who choose to operate outside of the tax system. The use of abusive schemes and transactions, and the underground economy, are particular areas of concern. The activities we undertake to address non-compliance are guided by research, assessing and analyzing current and emerging risks, and focusing our resources on the highest risks.


Our goal is to help protect Canada’s tax revenue through a range of verification, audit, and enforcement activities, as well as through education. Our activities focus on the accuracy and completeness with which taxpayers determine their tax liability.

Our Focus

Detecting and addressing non-compliance: We are working to address high-risk areas and will use all available compliance and enforcement tools to address those who do not comply, or those who encourage others not to comply, with Canada’s tax laws. We are also enhancing the administration of the Voluntary Disclosures Program.

Compliance tools and processes: We are building our business intelligence through strengthened compliance research and risk assessment techniques. Our Compliance Systems Redesign is a major transformation initiative to expand our capacity to manage and deliver compliance programs.

In response to the challenges and opportunities in our operating environment, our focus over the planning period is to:

Priorities
Deliverables
Dates
Address aggressive tax planning
Implement an international tax compliance action plan and inter-provincial tax avoidance and provincial income allocation action plans
2009-2010
Enhance risk assessment and identification of high-risk international tax avoidance cases
2009-2011
Combat the underground economy
Implement and evaluate the results of phase one of the Electronic Suppression of Sales Strategy
2009-2011
Continue to implement the Underground Economy Compliance Strategy action plan
2009-2012
Use communications as a compliance tool
Implement the compliance communications strategy action plan
2009-2010
Further engage tax intermediaries
Develop and implement specific action plans based on taxpayer segments for engaging tax intermediaries
2009-2011
SR&ED
Increase the SR&ED program’s scientific capacity and improve services to claimants
2009-2010

Human Resources Challenges

We will develop learning tools and training programs to enhance the technical capacity of auditors. Our Compliance Programs Workforce Strategic Plan will guide the recruitment, retention, and knowledge transfer of our workforce.


Our results will be measured by:
  • Our ability to detect and address non-compliance
  • Meeting our published external service standards for processing SR&ED and video and film tax credit claims, and non-resident Regulation 105 waiver requests



Date modified:
2009-04-03