Next steps

In the final year of implementing this strategy, we will continue to build on current awareness efforts and launch our SD survey to establish an Agency-wide baseline for SD awareness. The implementation and review of our electronic reporting system will be a major achievement for us, and we expect to release it early in the next fiscal year. We will build on the momentum achieved in implementing our Environmental Management Programs to advance us towards environmental excellence in our operations. Our program areas will also continue their drive to broaden and increase client use of electronic service-delivery options.

We will complete the internal audit of our SD program and use the findings to guide us as we prepare the next three-year strategy. This will be a major undertaking during the next period, and we envisage it to be an update to the current strategy - maintaining its environmental focus. The document will articulate our commitment to strengthen those areas where performance was below expectation, while raising the bar for SD action from both managers and employees.

As outlined in our strategy, the results we are aiming for are strengthened leadership, an increasingly skilled and motivated work force, enhanced compliance with environmental legislation, reduced environmental impacts, increased efficiencies, increased employee and client satisfaction, and an enhanced corporate image. After two years of implementation, our performance indicators suggest that we have to some degree captured tangible management and employee support for SD. We are not in a position to measure the extent of this achievement, however this will improve when we launch our employee survey. We are in a better position to assess our environmental stewardship. Our level of environmental compliance has increased, and with baselines established for most of our identified significant environmental aspects, we have set the foundation to measure the direction of our environmental impacts. Increased efficiencies, people satisfaction, and enhanced corporate image are considered to be long-term outcomes instead of results. As such, they will best be assessed over the longer term.

Date modified:

2004-03-12