Target 1.1 By 2020, reduce GHG emissions from fleet by a minimum of 17% relative to 2005–2006 levels

Measure: Annual GHG emissions from fleet

FSDS Target: 6.1

1.1.1

Review and update CRA's implementation plan to reduce GHG emissions from fleet in absolute terms from 2005 levels. Elements of the plan will address: a) scope of CRA GHG inventory including exclusions to be applied; b) approach to GHG emissions reductions being taken for fleet (March 31, 2015)

Updated GHG reduction implementation plan

FAB

1.1.2

Measure annual GHG emissions from fleet vehicles using the Federal Greenhouse Gas Tracking Protocol - a Common Standard for Federal Operations and report results to PWGSC (Annual)

Annual GHG emissions measured; results submitted to PWGSC

FAB

Target 1.2 By 2021, reduce GHG emissions from business related air travel by a minimum of 25% relative to 2008–2009 levels

Measure: Annual GHG emissions from business related air travel

FSDS Target: 7.2

1.2.1

Promote sustainable travel options including alternatives to travel (e.g., video/web/teleconferencing) to all employees (Annual)

Sustainable travel options promoted

SIB

1.2.2

Measure annual GHG emissions from business related air travel (Annual)

Annual GHG emissions from business related air travel measured

FAB

Target 2.1 Continue to take action to embed environmental considerations into Crown procurement

Measure: Percentage of SD National Action Plan green procurement activities met

FSDS Target: 7.2

2.1.1

Review and update, as required, the terms of reference for the Procurement Review and Oversight Committee (PROC) to ensure environmental considerations are taken into account in the review of proposals (March 31, 2017)

Updated PROC terms of reference

FAB

2.1.2

Engage the SD Centre of Expertise on environmental considerations for contractual arrangements valued over $1M (March 31, 2017)

SD Centre of Expertise engaged for contractual arrangements valued over $1M

FAB

2.1.3

Promote the use of e-procurement catalogues when clients are developing requirements for commonly used goods or services (i.e., conduct fit assessments for new commonly used commodities) (March 31, 2017)

Number of fit assessments conducted for new commonly used commodities

FAB

Target 2.2 All procurement and materiel management functional specialists will have completed the Canada School of Public Service course on green procurement, or equivalent, within two years of being identified as a specialist

Measure: Number and percentage of specialists in procurement and materiel management who have completed the Canada School of Public Service Green Procurement course, or equivalent

FSDS Target: 7.2

2.2.1

Ensure all procurement and materiel management functional specialists (i.e., specialists in Laval, AD-Contracting, and AD-Assets and Commodity Management) have completed the Canada School of Public Service course on green procurement, or equivalent, within two years of being identified as a specialist (Annual)

Procurement and materiel management functional specialists trained in green procurement

FAB

2.2.2

Ensure the green procurement components of acquisition cardholder training are up-to-date (March 31, 2016)

Up-to-date training material

FAB

2.2.3

Update Manager's Corner to support green procurement training and awareness to managers (March 31, 2015)

Manager's Corner updated

HRB

Target 2.3 All managers and functional heads of procurement and materiel management will include green procurement in their performance evaluations

Measure: Number and percentage of managers and functional heads of procurement and materiel management whose performance evaluations include green procurement

FSDS Target: 7.2

2.3.1

Develop sample green procurement objectives for performance agreements for managers and functional heads of procurement and materiel management (March 31, 2015)

Sample green procurement objectives

SIB

2.3.2

Ensure the performance evaluations of all managers and functional heads of procurement and materiel management include green procurement (Annual)

Managers and functional heads of procurement with green procurement in performance evaluations

FAB

Target 2.4 By March 31, 2017, 90% of copy paper, publications, and envelopes purchased will contain a minimum of 30% recycled content paper that is certified to a recognized environmental standard to reduce the environmental impact of its production

Measure: Percentage of copy paper, publications, and envelopes purchased that meet the requirements

FSDS Target: 7.2

2.4.1

Ensure common use procurement instruments are used by employees where available and feasible (i.e., Synergy catalogues and acquisition card transactions) (Annual)

Common use procurement instruments used by employees

FAB

2.4.2

Ensure procurement instruments for copy paper, publications, and envelopes require a minimum of 30% recycled fibre content and certification to a recognized environmental standard that reduces the environmental impact of its production (March 31, 2017)

Procurement instruments for copy paper, publications, and envelopes that meet the requirements

FAB, PAB

Target 2.5 By March 31, 2017, 90% of vehicles purchased are right-sized for operational needs and are the most fuel efficient in class available at the time of purchase

Measure: Number and percentage of vehicles purchased that meet the requirements

FSDS Target: 7.2

2.5.1

Ensure vehicles purchased are right-sized for operational needs and are the most fuel efficient in class available at the time of purchase based on the PWGSC Government Motor Vehicle Ordering Guide (Annual)

Right-sized and most fuel efficient in class vehicles purchased

FAB

Target 3.1 Continue to update and adopt policies and practices to improve the sustainability of workplace operations

Measure: Percentage of SD National Action Plan sustainable workplace operations activities met

FSDS Target: 7.3

3.1.1

Review and update corporate policy instruments to integrate environmental considerations as part of their regular review cycle, where feasible (Annual)

Reviewed/ updated policy instruments

SIB

3.1.2

Review and update corporate policy templates to ensure environmental considerations are integrated in corporate policy instruments, where feasible (March 31, 2015)

Reviewed/ updated templates

SIB

3.1.3

Review and update the CRA Foundation Framework for Corporate Policy and the Corporate Policy Development and Administration Directive to ensure environmental considerations are integrated, as appropriate, in the development and administration of corporate policy (March 31, 2017)

Reviewed/ updated policy and directive

SIB

3.1.4

Review and update the CRA's National Surplus Electronic and Electrical Equipment (EEE) Disposal Implementation Plan (Annual)

Reviewed and updated national Plan

FAB / ITB

3.1.5

Work with PWGSC and local office employees to implement the No Waste program in additional facilities (Annual)

The No Waste program in additional facilities

FAB

Target 3.2 Continue to promote sustainable workplace operations to all employees through InfoZone and national SD events (i.e., Earth Day, Environment Week, Waste Reduction Week)

Measure: Percentage of national SD events promoting sustainable workplace operations; number of SD initiatives promoted; number of updates to SD information on InfoZone

FSDS Target: 7.3

3.2.1

Maintain and update the national SD website to promote national SD events, SD information, and best practices to employees (Annual)

Maintained and updated national SD website

SIB

3.2.2

Update the SD component on KnowHow to support SD and promote best practices for sustainable workplace operations to employees (March 31, 2015)

Updated content

HRB

3.2.3

Develop and promote national SD event toolkits to the SD Network to support branch, regional, and local initiatives (Annual)

SD event toolkits developed and promoted

SIB

3.2.4

Promote the SD online learning product to all employees through InfoZone and national SD events (Annual)

SD learning product promoted

SIB

3.2.5

Promote energy reduction best practices (e.g., equipment shutdown, use of power-saving features) to all employees through InfoZone and national SD events (Annual)

Best practices promoted

SIB

3.2.6

Promote waste reduction best practices (e.g., Green Office and Meeting Guide) to all employees through InfoZone and national SD events (Annual)

Best practices promoted

SIB

3.2.7

Promote CRA's toner cartridge recycling procedures to acquisition card holders and all employees through InfoZone and national SD events (Annual)

Procedures promoted

SIB

3.2.8

Promote the CRA Battery Recycling Guide to all employees through InfoZone and national SD events (Annual)

Guide promoted

SIB

Target 3.3 Maintain a minimum 8:1 average ratio of employees (i.e., full time equivalent) to printing units (i.e., desktop printers, standalone printers, network attached/LAN connected printers, multi-functional devices) where building occupancy levels, security considerations, and space configuration allow

Measure: Employee to printing unit ratio

FSDS Target: 7.3

3.3.1

Implement the requirements of the moratorium on the purchase of printing units (Annual)

Moratorium maintained

FAB / ITB

3.3.2

Maintain an up-to-date inventory of printing units (Annual)

Updated inventory

ITB

Target 3.4 By March 31, 2017, reduce multipurpose office paper use per employee by 38% from 2005–2006 levels

Measure: Annual amount of office paper use; percentage reduction in annual office paper use

FSDS Target: 7.3

3.4.1

Promote paper best practices (e.g., think before you print, duplex by default, CRA Paper Reduction Directive) to all employees (Annual)

Best practices promoted

SIB

3.4.2

Measure the annual amount of multipurpose office paper used per employee (i.e., full time equivalent) (Annual)

Annual office paper use measured

SIB

Target 3.5 By March 31, 2015, achieve a 1.15:1 average ratio of computing devices (i.e., desktop, laptop) to employee (i.e., full time equivalent)

Measure: Device to employee ratio

FSDS Target: 7.3

3.5.1

Maintain a moratorium on the purchase of desktops, laptops, and monitors without approval by the Technology Acquisition Service Centre and/or End User Asset Management (Annual)

Moratorium maintained

ITB

3.5.2

Maintain an up-to-date inventory of desktops, laptops, and monitors (Annual)

Updated inventory

ITB

Target 3.6 By March 31, 2015, 90% of desktops, laptops, and monitors have centralized power management settings

Measure: Percentage of devices with centralized power management settings

FSDS Target: 7.3

3.6.1

Establish defaults for optimum power management settings for desktops, laptops, and monitors (March 31, 2015)

Optimum power management settings established

ITB

3.6.2

Implement centralized power management settings for desktops, laptops, and monitors throughout the CRA (March 31, 2015)

Centralized power management settings implemented

ITB

Target 3.7 By March 31, 2017, attain Workplace 2.0 accreditation for 100% of new fit-ups and 50% of major refits where business cases support application of CRA Workplace 2.0 standards

Measure: Percentage of new fit-ups with accreditation; percentage of major refits with accreditation

FSDS Target: 7.3

3.7.1

Reduce the national average allocation of office accommodation per employee (i.e., full time equivalent) by implementing the CRA Workplace 2.0 standards where possible (March 31, 2017)

Average allocation per employee reduced

FAB

3.7.2

Improve the efficiency of space utilization in special purpose areas (e.g., records storage facilities, and furniture and equipment storage areas) (March 31, 2017)

Space utilization improved

FAB

Target 4.1 Continue to develop and enhance e-service options for My Account, My Business Account, and Represent a Client

Measure: Number of new/enhanced e-service options; number of registered users; percentage increase in annual logins

FSDS Target: 7.4

4.1.1

Develop and enhance e-service options for My Account (Annual)

E-service options developed

ABSB

4.1.2

Develop and enhance e-service options for My Business Account (Annual)

E-service options developed

ABSB

4.1.3

Develop and enhance e-service options for Represent a Client (Annual)

E-service options developed

ABSB

Target 4.2 Continue to increase electronic filing of individual and business returns

Measure: Percentage of electronic filing; percentage increase from previous year

FSDS Target: 7.4

4.2.1

Increase electronic filing of individual returns (T1) (Annual)

Electronic filing increased

ABSB

4.2.2

Increase electronic filing of business returns (i.e., T2, GST/HST Returns and Rebates, and Specialty Business Returns) (Annual)

Electronic filing increased

ABSB

Target 4.3 By March 31, 2017, introduce and expand electronic options for CRA programs

Measure: Number of new/enhanced e-service options; number of e-products delivered; number of registered users; number of apps developed

FSDS Target: 7.4

4.3.1

Introduce additional e-document options to the T1 and T2 programs (March 31, 2017)

E-document options introduced

ABSB

4.3.2

Introduce additional e-delivery outputs to My Business Account (March 31, 2017)

E-delivery outputs introduced

ABSB

4.3.3

Introduce e-delivery options to Represent a Client (March 31, 2017)

E-delivery options introduced

ABSB

4.3.4

Introduce applications (apps) for smart phones and tablets to help businesses and taxpayers manage tax obligations (March 31, 2017)

Apps developed

ABSB

4.3.5

Introduce pre-authorized debit systems for individuals and businesses (March 31, 2017)

Pre-authorized debit systems introduced

ABSB

4.3.6

Introduce electronic training materials for the CRA investigators training course (March 31, 2017)

Electronic training materials introduced

CPB

4.3.7

Electronically based delivery of evidence to taxpayers' legal representatives and courtrooms (March 31, 2017)

Electronic delivery of evidence

CPB