Foreword by the Chair

More than five years ago, Revenue Canada embarked on an important and ambitious transition. Becoming an agency meant setting new goals, taking action on innovative ideas, and looking to the future with a new focus. As the report prepared by the Agency in support of our Five-Year Parliamentary Review describes, the progress made by the Canada Revenue Agency (CRA) has been impressive, focusing on improving service to Canadians; creating a more efficient and effective organization; forging a closer relationship with provinces and territories; and strengthening governance, accountability, and management. We also undertook, and exceeded, new revenue generation commitments.

I take pride in the contribution the CRA Board of Management has made, especially to innovations in governance, accountability, and management. Innovation has become a hallmark of this agency, and we continue to set new goals and adjust our focus as necessary to serve Canada in the best way possible.

As the CRA moves forward, it will consolidate the gains it has made and move incisively to develop and implement 21^st century responses to compliance risks and the service needs of Canadians.

The Summary of the Corporate Business Plan 2005-2006 to 2007-2008 marks our path forward; we have a clear focus on our tax and benefit responsibilities. The Plan—based on a new CRA Strategic Framework that clarifies planning, budgeting, and reporting by program activity—rests on two new strategic outcomes: taxpayers meet their obligations and Canada’s revenue base is protected, and eligible families and individuals receive timely and correct benefit payments contributing to the integrity of Canada’s income security system. I believe this simplified framework, and the service and institutional modernization we have achieved over the past five years, provide a solid foundation for achieving business success.

I am pleased to submit this Summary of the Corporate Business Plan 2005-2006 to 2007-2008 to the Honourable John McCallum, Minister of National Revenue.

Linda Ivany
Acting Chair, Board of Management

Date modified:

2005-03-24