Summary of the Corporate Business Plan 2002-2003 to 2004-2005

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Compliance (cont'd)

Exhibit I - Corporate Management and Direction

Managing the Compliance Continuum

Expected outcome - Performance of our business services and operations is maximized through modern and innovative management approaches

Anticipated Results Success Criteria

Confidentiality of client information is protected

  • Establish benchmark for systems security

Canadians' desire for transparency in public administration is addressed

  • Sustained performance between B and C grades (using Information Commissioner's scale)
  • Development and implementation of modernized IT infrastructure to support ATIP Program

Sound financial and treasury management

  • Improved financial management controls and systems responsive to internal and external stakeholder needs
  • Meet standard for 24-hour deposit; establish standard for customs duties
  • Full implementation of Sustainable Development Strategy

Operational excellence and solutions leadership in information technology

  • Continuous availability of Customs systems infrastructure at Headquarters and at key border sites by 2003-2004
  • Data Centre recoverability infrastructure components and response procedures in place for customs distributed applications by 2002 and for all other essential services by 2005
  • Implementation of a single common e-commerce infrastructure, to deliver all critical e-commerce services by 2004
Date modified:
2002-03-21