T4A-NR - Payments to Non-Residents for Services Provided in Canada - 2016

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T4A-NR - Payments to Non-Residents for Services Provided in Canada - 2016

RC4445(E) Rev. 16

Available electronically only

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La version française de ce guide est intitulée T4A-NR – Paiements versés à des non-résidents pour services rendus au Canada.

Table of contents

Is this guide for you?

Use this guide if you are a payer who makes payments to non-residents for services performed in Canada, other than in employment situations.

Do not use this guide if:

Note

Payments for acting services of a stage performer or stage actor, or services for behind-the-scenes personnel are reported on a T4A-NR slip.

Before you start

Penalties and interest

Mandatory electronic filing

Failure to file information returns over the Internet

If you file more than 50 information returns for a calendar year and you do not file the returns by Internet file transfer or Web Forms, you may have to pay a penalty decided as follows:

Penalties for failure to file over the Internet
Number of information
returns (slips) by type		 Penalty
51 to 250 $250
251 to 500 $500

501 to 2,500

 $1,500
2,501 or more $2,500

Each slip is an information return, and the penalty we assess is based on the number of information returns filed in an incorrect way. The penalty is calculated according to the type of information return. For example, if you file 51 NR4 slips and 51 T4A-NR slips on paper, we will assess two penalties of $250, one for each type of information return.

Failure to deduct

If you failed to deduct the required amount of income tax from the amounts that you pay to non‑residents, you may be assessed a penalty as described below. As soon as you realize that you did not deduct the proper amount of income tax, you should let the non‑residents know that they may have an amount to pay when they file their income tax and benefit return.

Penalty for failure to deduct

We can assess a penalty of 10% of the required amount of tax you failed to deduct.

When you are assessed this penalty more than once in a calendar year, we may apply a 20% penalty to the second or later failures if they were made knowingly or under circumstances of gross negligence.

Penalty for failure to remit and remitting late

We can assess a penalty up to 20% of the amount you failed to remit when:

  • you deduct the amounts, but do not remit them; or
  • we receive the amounts you deducted after the due date.

If the remittance due date is a Saturday, Sunday, or public holiday recognized by the CRA, your remittance is due on the next business day.

The penalty for remitting late is:

  • 3% if the amount is one to three days late;
  • 5% if it is four or five days late;
  • 7% if it is six or seven days late; and
  • 10% if it is more than seven days late or if no amount is remitted.

If you are assessed this penalty more than once in a calendar year, we may assess a 20% penalty to the second or later failures if they were made knowingly or under circumstances of gross negligence.

If you send a payment to cover the balance due and it is received after your final December remittance due date, it will be considered late. Any balance owing may be assessed penalties and interest at the prescribed rate.

We will charge you a fee for any payment that your financial institution refuses to process. If your payment is late, we can also charge penalties and interest on any amount you owe.

Whether you file electronically or file a paper return, you can make your payment in several different ways. For more information, go to Make a payment to the Canada Revenue Agency or see Guide T4001, Employers’ Guide – Payroll Deductions and Remittances.

Late filing and failing to file the T4A-NR information return

You have to give the recipient his or her T4A-NR slip and file your T4A-NR information return with the Canada Revenue Agency on or before the last day of February after the calendar year the information return applies to. If the last day of February falls on a Saturday or a Sunday, your information return is due the next business day.

We consider your return to be filed on time if we receive it or it is postmarked on or before the due date.

We may assess a penalty if you file your information return late. Each slip is an information return, and the penalty we assess is based on the number of information returns you filed late. The penalty is $100 or the amount calculated according to the chart below, whichever is more:

Late-filing penalties

Number of information
returns (slips) filed late		 Penalty per day
(up to 100 days)		 Maximum
penalty
1 to 50 $10 $1,000
51 to 500 $15 $1,500
501 to 2,500 $25 $2,500
2,501 to 10,000 $50 $5,000
10,001 or more $75 $7,500

Interest

If you do not pay an amount, we may apply interest from the day your payment was due. The interest rate we use is determined every three months, based on prescribed interest rates. Interest is compounded daily. We also apply interest to unpaid penalties.

Cancel or waive penalties or interest

The CRA administers legislation, commonly called the taxpayer relief provisions, that gives the CRA discretion to cancel penalties or interest when taxpayers are unable to meet their tax obligations due to circumstances beyond their control.

The CRA’s discretion to cancel penalties or interest is limited to any tax year, fiscal period, or reporting period, as applicable, ending in any of the 10 calendar years before the year in which you make your request.

To make a request, fill out Form RC4288, Request for Taxpayer Relief – Cancel or Waive Penalties or Interest. For more information about the cancellation of penalties or interest and how to submit your request, go to Taxpayer relief provisions.

Deducting income tax

As a payer, you have to withhold 15% from fees, commissions, or other amounts that you pay to non-resident individuals, partnerships, or corporations for services provided in Canada. Use a T4A-NR slip to report these payments.

For more information about your Canadian withholding obligations, see the current version of Information Circular IC75-6, Required Withholding from Amounts Paid to Non-Residents Providing Services in Canada.

Applying for a waiver or a reduction of withholding

The 15% withholding is not the final tax of the non-resident. We consider the withholding to be a payment on account of the non-resident's potential tax liability in Canada. Generally, non-residents have to file a Canadian income tax return to calculate their tax liability or to get a refund of any excess withholding amounts.

If a non-resident can show that the withholding is more than their potential tax liability in Canada, either due to treaty protection or income and expenses, we may waive or reduce the withholding.

Non-residents who want to ask for a waiver or reduction of the withholding have to send a waiver application to a tax services office. They can find information on which tax services office to send their application to by going to Rendering services in Canada, and choosing "Where to send waiver application."

Non-residents working in the film industry should send their waiver application to one of the three tax services offices that provide specialized service to non-residents in that industry. To find out which tax services office to send their application to, they can go to Film and Media Tax Credits, and choose “Behind‑the‑Scenes Personnel” and then “Centres of Expertise – Film industry.”

Non-residents have to send their waiver application no later than 30 days before they begin the period of service, or 30 days before they receive the first payment for the related services.

The non-resident has to give you a letter from the CRA authorizing a waiver or reduction of the withholding amount. If you do not receive such a letter, you have to withhold the usual 15%.

For more information about the waiver or reduction of withholding tax, see the following publications:

Recipients' filing requirements

Non-residents who have carried on business in Canada or who have been employed in Canada usually have to pay Canadian tax on the income from such activities. These non-residents have to file a Canadian income tax return to calculate their tax liability or to get a refund of any excess amounts that were withheld.

  1. Individuals must file a T1 - General – Income Tax and Benefit Return for the province or territory where they earned the income by April 30 of the following year, or by June 15 of the following year if the individual carried on business in Canada. In either case, if the individual has a balance owing for the year, he or she must pay it on or before April 30 of the following year.
  2. Corporations must file a T2 Corporation Income Tax Return within six months after the end of each tax year. The tax year of a corporation is its fiscal period.
  3. For partnerships, each member of the partnership must file the appropriate income tax return (either T1 or T2) within the required time.

Send the returns to the following address:

International and Ottawa Tax Services Office
Post Office Box 9769, Station T
Ottawa ON K1G 3Y4

Remitting deductions

When to remit

You have to remit your tax deductions so that we receive them on or before the 15th day of the month following the month the amount was paid or credited to the non-resident. We consider the payment to be received on the date the payment is received at your Canadian financial institution or at the Canada Revenue Agency.

Note

If the due date is a Saturday, a Sunday, or a public holiday recognized by the CRA, your remittance is due on the next business day. For a list of public holidays, see Public holidays.

If your business or activity ends during the year, you have to remit your tax deductions so that we receive them no later than seven days after the day your business or activity ends.

How to make a remittance

For more information, go to Make a payment to the Canada Revenue Agency.

Online payment methods

Online or telephone banking

Most financial institutions let you set up payments to be sent to the Canada Revenue Agency (CRA) on a pre-set date or dates. Businesses have to make their remittances using a business bank account. If you are remitting, your options will display according to the business number provided. For example, corporation tax, GST/HST, payroll deductions, non-residents.

Make sure you correctly enter your payroll program account number, and the period the remittance covers. For help remitting your source deductions through online banking, contact your financial institution.

My Payment

My Payment is an electronic payment service offered by the CRA that uses Visa Debit or Interac Online for individuals and businesses to make payments directly to the CRA using their bank access cards. Your transaction total cannot be more than the daily withdraw limit fixed by your financial institution.

Use this service to make payments to one or more CRA accounts, from your personal or business account, in one simple transaction. For more information, go to My Payment.

Pre-authorized debit

Pre-authorized debit is an online, self-service payment option. Use it to authorize the CRA to withdraw a pre-set payment from your bank account to remit tax on one or more dates. You can set up a pre-authorized debit agreement using the CRA’s secure My Account for Individuals or My Business Account. For more information, go to Pay by pre-authorized debit.

Third-party service provider

You may be able to make your payments through a third-party service provider. The third-party provider, will send your business payments and remittance details to the CRA electronically.

Note

You are responsible for making sure the CRA receives your payment by the payment due date. If you are using a third-party service provider, you must clearly understand the terms and conditions of the services you are using. The CRA does not endorse these products, services or publications.

Other payment methods

Wire transfers

Non-residents who do not have a Canadian bank account can pay using wire transfers. For more information, go to Pay by wire transfers.

Pay at your Canadian financial institution

You can make your payment at your financial institution in Canada. To do so, you need a personalized remittance voucher.

Are you a new remitter?

You must have a payroll program account in order to remit the income tax deducted from payments made to non-residents for services rendered in Canada.

If you already have a 9-digit CRA business number (BN), but have never remitted income tax deductions before, you only need to add a payroll program account to your existing BN. However, if you do not have a BN, you have to apply for one and register for a payroll program account.

There are various methods available to register for a BN and a payroll program account. For more information on the BN and CRA business accounts, go to Registering your business or see Guide RC2, The Business Number and Your Canada Revenue Agency Program Accounts.

Once you are registered, we will send you a letter confirming your business number, as well as a summary of the information you have provided.

When you make your first payment, send it to any tax centre. The addresses are listed at the end of this guide. Make it payable to the Receiver General, and print your payroll program account number on it. Include a letter stating:

  • you are a new remitter;
  • the period the remittance covers;
  • your business name, address, and telephone number; and
  • your payroll program account number.

After you make your first remittance, we will send you a remittance voucher for your next payment.

If you need help in calculating or remitting your deductions, call 1-800-959-5525.

Missing or lost remittance voucher

If you do not receive a remittance voucher in time for your next payment, send in the payment as described above. In your letter, indicate that you did not receive your remittance voucher.

Note

Even if you do not have a remittance voucher, you still have to send the CRA your payment on time.

T4A-NR slips

Use the T4A-NR slip to report all amounts you paid to non-resident individuals, partnerships, and corporations for services they performed in Canada that they did not perform in the ordinary course of an office or employment.

Customized T4A-NR slips

For those who fill out a large number of slips, we accept certain slips other than our own. To make sure they meet the standards, consult the guidelines for the production of customized forms at Customized forms or see the current version of Information Circular IC97‑2, Customized Forms.

Filling out T4A-NR slips

When filling out T4A-NR slips, follow these instructions:

  • Clearly fill out the slips.
  • Report, in dollars and cents, all amounts you paid during the year.
  • Report all amounts in Canadian dollars, even if they were paid in another currency.
  • Do not enter hyphens or dashes between numbers.
  • Do not enter the dollar sign ($).
  • Do not show negative dollar amounts on slips; to make changes to previous years, send amended slips for the years in question. For more information, see After you file.
  • If you do not have to enter an amount in a box, do not enter "nil" ‑ leave the box blank.
  • Do not change the headings of any of the boxes.

Filling out the boxes

Year

Enter the four digits of the calendar year in which you made the payment to the recipient.

Box 11 – Recipient code

Enter the appropriate code from the following list:

Recipient codes and related types of recipient
Recipient code Type of recipient
1 individual
3 corporation
4 other (for example, association, trust, including fiduciary‑trustee, nominee, estate, or partnership)
5 government, government enterprise, or international organizations and agencies
Box 12 – Social insurance number (SIN) or individual tax number (ITN)

Enter the Canadian social insurance number (SIN) assigned to the non-resident individual. If a SIN has not been assigned, ask the non-resident if they have been assigned an individual tax number (ITN) or a temporary tax number (TTN) by the Canada Revenue Agency and enter it here. An ITN is normally assigned to a non-resident individual if they have applied for a waiver or a reduction of withholding or if they have previously filed a Canadian tax return. If a SIN, ITN, or TTN has not been assigned to the non-resident, leave the box blank.

Box 13 – Account number

If the recipient of the reported amount is a business (sole proprietor, partnership, or corporation), enter the recipient’s 15-character account number.

Box 14 – Foreign tax identification number

Enter the tax identification number (such as the social security number or other number) assigned to the non-resident for tax purposes by their country of residence.

Box 16 – Professional name (if applicable)

If the professional or operating name is different from the real or legal name of the non-resident, enter the professional name in this box.

Box 18 – Gross income

Enter the gross amount of fees, commissions, or other amounts you paid to the non-resident for services rendered in Canada. Do not include travel expenses that you included in box 20.

Box 20 – Travel expenses

Enter all travel expenses you paid directly to third parties for the benefit of the non-resident, and travel expenses you reimbursed to the non-resident. Travel expenses are restricted to reasonable expenses incurred for transportation, accommodation, and meals. Keep vouchers to support these travel expenses if the invoice from the non-resident does not give enough details of the expenses or if the amount does not seem reasonable. Do not include these expenses in box 18, "Gross income."

Box 22 – Income tax deducted

Enter the amount of income tax you deducted from the recipient during the year. Leave this box blank if you did not deduct income tax.

Box 23 – Reduction authorized

Enter a "1" if you have received written authorization from the CRA to reduce or waive the required withholding on the gross payment to the non-resident. Enter a "2" if you have not received this authorization.

Box 24 – City and province or territory where services rendered

Enter the name of the city and the appropriate province or territory code from the following list to indicate where the non-resident performed the services:

List of provinces and territories and their corresponding codes
Province or territory Code
Alberta AB
British Columbia BC
Manitoba MB
New Brunswick NB
Newfoundland and Labrador NL
Northwest Territories NT
Nova Scotia NS
Nunavut NU
Ontario ON
Prince Edward Island PE
Quebec QC
Saskatchewan SK
Yukon YT
Box 26 – Number of days recipient was present in Canada

Enter the total number of days the non-resident was in Canada (continuous or not) during the calendar year while under contract with you. Include weekends and holidays.

Box 27 – Country code of residence

From the list in Appendix A enter the three-letter code for the country in which the recipient is a resident for tax purposes. Only use the codes listed in Appendix A. Generally, the recipient's country for tax and mailing purposes will be the same. However, if they are different, you must always enter the country of residency for tax purposes.

Box 28 – Non-resident's industry type code

Enter one of the following classification system codes that best describes the non-resident's industry:

Code and type of industry for the non-resident
Code Type of industry
21 Mining, oil, or gas extraction
23 Construction
48 Transportation
49 Warehousing
50 Film industry
51 Information and cultural industries
54 Professional, technical and scientific services
61 Educational services
62 Health care and social assistance
71 Arts, entertainment, and recreation
81 Other personal services (except public administration)
91 Public administration

Code 50 is for non-residents working in the film or television industry, including commercials, but does not include film actors.

For non-residents involved in live performances or sporting events, including stage actors, use code 71 "Arts, entertainment, and recreation."

Non-resident recipient's name and address

If you are preparing the T4A-NR slip for an individual, enter their last name, followed by the first name and initial. Otherwise, enter the name of the corporation, organization, association, trust, or institution.

Note

Do not enter the name of the secretary-treasurer or any other individual who has signing authority.

Enter the recipient's full mailing address as follows:

Lines 1 and 2: Enter the street address (civic number, street name, and post office box number or rural route number).

Line 3:

  • For Canadian addresses, enter the city, two-letter provincial or territorial code (see Province or territory) and the postal code.
  • For U.S. addresses, enter the city, two-letter state, territory or possession code (as found in Appendix B), and the zip code.
  • For addresses outside Canada and the United States, enter the postal code and then the city name.

Line 4: Enter the full country name (if Canada, leave blank but enter CAN in the country code box).

Country code – Enter the three-letter country code from Appendix A that corresponds to the country you entered on line 4. The country code is for mailing purposes only.

Payer's name

Enter your operating or trade name in the space provided.

Payer's account number

Enter the 15-character payroll program account number you use to send your recipients' deductions. This number appears in the top right corner of the statement of account that we send you each month. It consists of three parts—the nine-digit business number (BN), a two-letter program identifier, and a four-digit reference number.

Your payroll program account number should not appear on the two copies of the T4A-NR slip that you give to the recipients.

Distributing the T4A-NR slips

You must give recipients two copies of their T4A-NR slips on or before the last day of February following the calendar year to which the slips apply. If you do not, you may be assessed a penalty. The penalty for failing to distribute T4A-NR slips to recipients is $25 per day with a minimum penalty of $100 and a maximum of $2,500.

Give each of your recipients their T4A-NR slips in one of the following ways:

  • one copy sent electronically (for example, by email or secure portal), if you have the recipient’s written consent on paper or in electronic format to send T4A-NR slips electronically;
  • two copies, delivered in person; or
  • two copies, sent by mail to the recipient’s last known address;

    Notes
    If T4A-NR slips copies are returned as not deliverable, you may want to keep the copies with the recipient’s file.

    If you know that the address you have on file for a recipient is not correct, do not send the recipient’s T4A-NR slip copies to that address. Document why the copies were not sent and your efforts to get the correct address. Keep this information with the T4A-NR copies in the recipient’s file. You still have to include that T4A-NR slip information in your T4A-NR information return when you file it.

Print the two T4A-NR slips that you have to give to each recipient on one sheet. For security purposes, do not print your payroll program account number on these copies.

Keep the information from the T4A-NR slips in your records.

T4A-NR Summary

Ifyou are filing your return electronically, do not send a paper copy of the slips or summary. For more information about filing electronically, see Electronic Filing Methods, or go to Filing Information Returns Electronically (T4/T5 and other types of returns) - Overview.

If you are filing on paper, use the T4A-NR Summary to report the totals of all the amounts you reported on the T4A-NR slips.

When filling out the summary:

  • Report all amounts in Canadian dollars even if they were paid in another currency.
  • The totals you report on the summary must agree with the amounts you report on your slips.
  • If you have not reported any amounts on the T4A-NR slip or summary, there is no need to send a form.
  • You cannot change your address using the T4A-NR Summary. To do this, contact your Tax centres.

Note

You can also change the address of your business online in My Business Account. An authorized representative can use this service through Represent a Client.

Detailed instructions

Year

Enter the last two digits of the calendar year for which you are filing the return.

Payer's account number

Enter your 15-character payroll program account number.

Name and address of payer

Enter your operating or trading name, and address.

Line 88 – Total number of T4A-NR slips filed

Enter the total number of slips that you are including with the summary.

Line 18 – Gross income

Enter the total of box 18 from all T4A-NR slips.

Line 20 – Travel expenses

Enter the total of box 20 from all T4A-NR slips.

Line 22 – Total tax deductions reported on T4A-NR slips

Enter the total of box 22 from all T4A-NR slips.

Line 82 – Minus: remittances

Enter the amount you remitted for the year under your payroll program account.

Difference

Subtract line 82 from line 22. Enter the difference in the space given. If there is no difference between the total deductions you reported and the amount you remitted for the year, leave lines 84 and 86 blank. Generally, we do not refund or charge a difference of $2 or less.

Line 84 – Overpayment

If the amount on line 82 is more than the amount on line 22 (and you do not have to file another type of return for this payroll program account), enter the difference on line 84. Attach or send a note giving the reason for the overpayment and whether you want the CRA to transfer this amount to another account or refund the overpayment to you.

Line 86 – Balance due

If the amount on line 22 is more than the amount on line 82, enter the difference on line 86.

Lines 74 and 75 – Canadian-controlled private corporations or unincorporated payers

Enter the social insurance numbers of any proprietors or principal owners.

Lines 76 and 78 – Person to contact about this return

Enter the name and telephone number of a person that we can contact for more information about this return.

Certification

A current officer of the business has to sign the T4A-NR Summary to confirm that the information is correct and complete.

T4A-NR information return

The T4A-NR information return is due on or before the last day of February following the calendar year in which you paid the amounts. If the due date falls on a Saturday or a Sunday, it is due on the next business day.

Your return is considered on time if we receive it or it is postmarked on or before the next business day. If you fail to file it on time, we may assess a penalty. See Penalties and interest.

Electronic filing methods

Internet filing will be available starting January 9, 2017.

You must file information returns by Internet if you file more than 50 information returns (slips) for a calendar year.

Filing by Web Forms

Our Web Forms application is free and secure. To use it, all you need is access to the Internet. With Web Forms you can fill out an information return easily, following the step-by-step instructions.

Web Forms lets you:

  • file up to 100 slips (original, additional, amended, or cancelled) from our website;
  • calculate all of the totals for the summary;
  • create an electronic information return containing slips and a summary, which you can save and import at a later date;
  • print all your slips and your summary; and
  • validate data in real time.

After you submit your information return, you will receive a confirmation number that will be your proof that we received it.

To use the Web Forms application, you must have a web access code. If you do not have a web access code, you can easily get one online or by calling us. For more information, see Web access code.

To start using this application or to get more information about Web Forms, go to Web Forms.

Filing by Internet file transfer (XML)

Internet file transfer allows you to transmit an original or amended return with a maximum file size of 150 MB. All you need is a web browser to connect to the Internet, and your software will create, print, and save your electronic information return in XML format.

If you use commercial or in house-developed payroll software to manage your business, you can file up to 150 MB, by Internet file transfer. For example, a service bureau can file multiple returns in one submission, as long as the total submission does not exceed the 150 MB restriction.

Note

If your return is more than 150 MB, you can either compress your return or you can divide it so that each submission is no more than 150 MB.

For more information, contact your software provider or go to Filing Information Returns Electronically (T4/T5 and other types of returns).

Web access code

To file your return over the Internet using the Internet file transfer or Web Forms services, you will need a business number and its associated web access code (WAC), unless you are filing through My Business Account or Represent a Client. For more information about these services, see Filing without a web access code. The CRA is no longer mailing WAC letters. As a result, you can use the WAC that was issued for the 2012 tax year to file your information returns. If you have misplaced or do not have a WAC, go to What is a Web access code? to access our web access code online service. If you cannot get your WAC online or would like to change it, call the e-Services Helpdesk at 1-800-959-5525.

Filing without a web access code

You can file your T4A-NR information return without a web access code through My Business Account or Represent a Client.

Select the "File a return" option through:

If you are already registered for our online services, you can log in using your CRA user ID and password or the Sign‑In Partner option.

To register as a business owner, you will need to enter information from your current or previous year’s income tax and benefit return. You should receive your CRA security code within 5 to 10 days. We will mail it to the address on file for you. The separate mailing of the security code helps to protect you from identity theft and to keep your personal information secure. Have your business number on hand when you register.

To register as a representative (this includes employees of a business), you will need to provide your access code from your notice of assessment and your postal or ZIP code.

If you are a non‑resident representative living in the United States, you will need to provide your non-resident representative number (NRRN) and your ZIP code. To apply for an NRRN, you must submit Form RC391, Application for a Canada Revenue Agency Non‑Resident Representative Number (NRRN).

Filing on paper

If you file 1 to 50 slips, we strongly encourage you to file over the Internet using Internet file transfer or Web Forms. We explain these options under Electronic filing methods. However, you can still file up to 50 slips on paper.

Whether you print, type, or fill out your slips and summaries by hand, you can order up to 50 at Forms and publications.

If you choose to file your return on paper, mail it to the Ottawa Technology Centre.

Fill out one copy of the T4A-NR slip for each recipient and include it with your T4A-NR Summary. Enter the information for two different recipients on one sheet. You must keep the information from the T4A-NR slips and the T4A-NR Summary or a copy of these forms for your files.

After you file

When we receive your information return, we check it to see if you have prepared it correctly. After an initial review, we enter your return into our processing system, which captures the information and performs various validity and balancing checks. If there are any problems, we may contact you.

After filing your information return, you may notice that you made an error on a T4A-NR slip. If so, you will have to prepare an amended slip to correct the information.

Amending or cancelling slips over the Internet

To amend a slip over the Internet, change only the information that is incorrect and retain all of the remaining information that was originally submitted. Use summary report type code “A” and slip report type code “A.”

To cancel a slip, do not change any information that was contained on the original slip. Use summary report type code “A” and slip report type code “C.”

For more information on how to amend or cancel information returns using the Internet, go to Filing Information Returns Electronically (T4/T5 and other types of returns).

If you amend or cancel slips using the Internet, we may contact you to find out why.

Amending or cancelling slips on paper

If you choose to file your amended return on paper, clearly identify the slips as amended or cancelled slips by writing "AMENDED" or "CANCELLED" at the top of each slip. Make sure you fill in all the necessary boxes, including the information that was correct on the original slip. Send two copies of the amended slips to the non-resident.

Send one copy of the amended slips to any Tax centres with a letter explaining the reason for the amendment.

Do not file an amended T4A-NR Summary.

Adding slips

After you file your information return, you may discover that you need to send additional slips. If you have original slips that were not filed with your return, file them separately either electronically or on paper.

To file additional slips electronically, see Electronic filing methods.

When you fill out additional slips on paper, clearly identify the new slips by writing "ADDITIONAL" at the top of each slip. Send one copy of the additional slips to any tax centre with a letter explaining the reason for the addition. The addresses of your tax centres are listed at the end of this guide. Do not file an additional T4A-NR Summary.

Note

Any additional T4A-NR slips which are filed after the due date may result in a penalty. For the penalty structure, see Late filing and failing to file the T4A-NR information return.

Replacing slips

If you issue T4A-NR slips to replace copies that are lost or destroyed, do not send a copy to the CRA. Clearly identify them as "DUPLICATE" copies, and keep them with your records.

Appendix A – Country codes

Enter the appropriate three-letter code in box 27 of the T4A-NR slip. Please note that these codes should also be used in the address portion of the T4A-NR slip.

Three-letter codes and related countries
Codes Countries
AFG Afghanistan
ALA Åland Islands
ALB Albania
DZA Algeria
ASM American Samoa
AND Andorra
AGO Angola
AIA Anguilla
ATA Antarctica
ATG Antigua and Barbuda
ARG Argentina
ARM Armenia
ABW Aruba
AUS Australia
AUT Austria
AZE Azerbaijan
AZO Azores
BHS Bahamas (the)
BHR Bahrain
BGD Bangladesh
BRB Barbados
BLR Belarus
BEL Belgium
BLZ Belize
BEN Benin
BMU Bermuda
BTN Bhutan
BOL Bolivia (Plurinational State of)
BES Bonaire, Sint Eustatius and Saba
BIH Bosnia and Herzegovina
BWA Botswana
BVT Bouvet Island
BRA Brazil
IOT British Indian Ocean Territory (the)
BRN Brunei Darussalam
BGR Bulgaria
BFA Burkina Faso (Upper Volta)
BDI Burundi
KHM Cambodia (Kampuchea)
CMR Cameroon
CMP Campione
CNP Canary Islands
CPV Cabo Verde
CYM Cayman Islands (the)
CAF Central African Republic (the)
TCD Chad
CHL Chile
CHN China (Mainland)
CXR Christmas Island (Australia)
CCK Cocos (Keeling) Islands (the)
COL Colombia
COM Comoros (the)
COG Congo (the)
COD Congo (the Democratic Republic of the) (formerly Zaire)
COK Cook Islands (the)
CRI Costa Rica
CIV Côte d'Ivoire (Ivory Coast)
HRV Croatia
CUB Cuba
CUW Curaçao
CYP Cyprus
CZE Czech Republic (the)
DNK Denmark
DJI Djibouti
DMA Dominica
DOM Dominican Republic (the)
ECU Ecuador
EGY Egypt
SLV El Salvador
GNQ Equatorial Guinea
ERI Eritrea
EST Estonia
ETH Ethiopia
FLK Falkland Islands (the) (Malvinas)
FRO Faroe Islands (the)
FJI Fiji
FIN Finland
FRA France
GUF French Guiana
PYF French Polynesia
ATF French Southern Territories (the)
GAB Gabon
GMB Gambia (the)
GEO Georgia
DEU Germany
GHA Ghana
GIB Gibraltar
GRC Greece
GRL Greenland
GRD Grenada
GLP Guadeloupe
GUM Guam
GTM Guatemala
GGY Guernsey
GIN Guinea
GNB Guinea-Bissau
GUY Guyana
HTI Haiti
HMD Heard Island and McDonald Islands
VAT Holy See (the)
HND Honduras
HKG Hong Kong
HUN Hungary
ISL Iceland
IND India
IDN Indonesia
IRN Iran (Islamic Republic of)
IRQ Iraq
IRL Ireland
IMN Isle of Man
ISR Israel
ITA Italy
JAM Jamaica
JPN Japan
JEY Jersey
JOR Jordan
KAZ Kazakhstan
KEN Kenya
KIR Kiribati
PRK Korea (the Democratic People's Republic of) (North)
KOR Korea (the Republic of) (South)
KWT Kuwait
KGZ Kyrgyzstan
LAO Lao People's Democratic Republic (the)
LVA Latvia
LBN Lebanon
LSO Lesotho
LBR Liberia
LBY Libya
LIE Liechtenstein
LTU Lithuania
LUX Luxembourg
MAC Macao
MKD Macedonia (the former Yugoslav Republic of)
MDG Madagascar
MDR Madeira
MWI Malawi
MYS Malaysia
MDV Maldives
MLI Mali
MLT Malta
MHL Marshall Islands (the)
MTQ Martinique
MRT Mauritania
MUS Mauritius
MYT Mayotte
MEX Mexico
FSM Micronesia (Federated States of)
MDA Moldova (the Republic of)
MCO Monaco
MNG Mongolia
MNE Montenegro
MSR Montserrat
MAR Morocco
MOZ Mozambique
MMR Myanmar (Burma)
NAM Namibia
NRU Nauru
NPL Nepal
NLD Netherlands (the)
NCL New Caledonia
NZL New Zealand
NIC Nicaragua
NER Niger (the)
NGA Nigeria
NIU Niue
NFK Norfolk Island
GBR Northern Ireland and the United Kingdom of Great Britain
MNP Northern Mariana Islands (the)
NOR Norway
OMN Oman
PAK Pakistan
PLW Palau
PAN Panama
PNG Papua New Guinea
PRY Paraguay
PER Peru
PHL Philippines (the)
PCN Pitcairn
POL Poland
PRT Portugal
PRI Puerto Rico
QAT Qatar
REU Réunion
ROU Romania
RUS Russian Federation (the)
RWA Rwanda
BLM Saint Barthélemy
SHN Saint Helena, Ascension and Tristan da Cunha
KNA Saint Kitts and Nevis
LCA Saint Lucia
MAF Saint Martin (French part)
SPM Saint Pierre and Miquelon
VCT Saint Vincent and the Grenadines
WSM Samoa
SMR San Marino
STP Sao Tome and Principe
SAU Saudi Arabia
SEN Senegal
SRB Serbia
SYC Seychelles
SLE Sierra Leone
SGP Singapore
SXM Sint Maarten (Dutch part)
SVK Slovakia (Slovak Republic)
SVN Slovenia
SLB Solomon Islands
SOM Somalia
ZAF South Africa
SGS South Georgia and the South Sandwich Islands
SSD South Sudan
ESP Spain
LKA Sri Lanka
SDN Sudan (the)
SUR Suriname
SJM Svalbard and Jan Mayen
SWZ Swaziland
SWE Sweden
CHE Switzerland
SYR Syrian Arab Republic
TWN Taiwan
TJK Tajikistan
TZA Tanzania, United Republic of
THA Thailand
TLS Timor-Leste
TGO Togo
TKL Tokelau
TON Tonga
TTO Trinidad and Tobago
TUN Tunisia
TUR Turkey
TKM Turkmenistan
TCA Turks and Caicos Islands (the)
TUV Tuvalu
UGA Uganda
UKR Ukraine
ARE United Arab Emirates
GBR United Kingdom of Great Britain and Northern Ireland (the)
USA United States of America (the)
UMI United States Minor Outlying Islands (the)
URY Uruguay
UZB Uzbekistan
VUT Vanuatu (New Hebrides)
VEN Venezuela (Bolivarian Republic of)
VNM Viet Nam
VGB Virgin Islands (British)
VIR Virgin Islands (U.S.)
WLF Wallis and Futuna
PSE West Bank and Gaza Strip
ESH Western Sahara

YEM

 Yemen
ZMB Zambia
ZWE Zimbabwe

Appendix B – U.S. state, territory, or possession codes

Use the following abbreviations when you enter the U.S. state, territory, or possession on the T4A-NR slip.

State, territory or possession and related code
State, territory or possession Code
Alabama AL
Alaska AK
American Samoa AS
Arizona AZ
Arkansas AR
Armed Forces Americas (except Canada) AA
Armed Forces Africa
Armed Forces Canada
Armed Forces Europe
Armed Forces Middle East		 AE
Armed Forces Pacific AP
California CA
Colorado CO
Connecticut CT
Delaware DE
District of Columbia DC
Florida FL
Georgia GA
Guam GU
Hawaii HI
Idaho ID
Illinois IL
Indiana IN
Iowa IA
Kansas KS
Kentucky KY
Louisiana LA
Maine ME
Marshall Islands MH
Maryland MD
Massachusetts MA
Michigan MI
Micronesia, Federated States of FM
Minnesota MN
Mississippi MS
Missouri MO
Montana MT
Nebraska NE
Nevada NV
New Hampshire NH
New Jersey NJ
New Mexico NM
New York NY
North Carolina NC
North Dakota ND
Northern Mariana Islands MP
Ohio OH
Oklahoma OK
Oregon OR
Palau PW
Pennsylvania PA
Puerto Rico PR
Rhode Island RI
South Carolina SC
South Dakota SD
Tennessee TN
Texas TX
United States Minor Outlying Islands UM
Utah UT
Vermont VT
Virgin Islands, U.S. VI
Virginia VA
Washington WA
West Virginia WV
Wisconsin WI
Wyoming WY

Online services

Handling business taxes online

Save time using the CRA’s online services for businesses. You can:

  • authorize a representative, an employee, or a group of employees, who has registered with Represent a Client, for online access to your business accounts;
  • request or delete authorization online through Represent a Client, if you are a representative;
  • change addresses;
  • file or amend information returns without a web access code;
  • register for online mail, get email notifications, and view your mail online;
  • authorize the withdrawal of a pre-determined amount from your bank account;
  • provide a nil remittance;
  • request the transfer of a misallocated credit;
  • enrol for direct deposit, update banking information, and view direct deposit transactions;
  • request a refund;
  • view your account balance and transactions;
  • register a formal dispute (Appeal);
  • request a CPP/EI ruling; and
  • do much more.

To register or log in to our online services, go to:

For more information, go to E-services for Businesses.

Receiving your CRA mail online

You, or your representative (authorized at a level 2), can choose to receive most of your CRA mail for your business online.

When you or your representative registers for online mail, an email notification will be sent to the email address(es) provided when there is new mail available to view in My Business Account. Correspondence available through online mail will no longer be printed and mailed. To register, select the “Manage online mail” service and follow the steps.

Using our online mail service is faster and easier than managing paper correspondence.

Authorizing the withdrawal of a pre-determined amount from your bank account

Pre-authorized debit (PAD) is an online, self-service, payment option. Through this option, you agree to authorize the CRA to withdraw a pre-determined amount from your bank account to pay tax on a specific date or dates. You can set up a PAD agreement using the CRA's secure My Business Account service at My Business Account. PADs are flexible and managed by you. You can view historical records, modify, cancel, or skip a payment. For more information, go to Make a payment to the Canada Revenue Agency and select "Pre-authorized debit.”

Electronic payments

Make your payment using:

For more information on all payment options, go to Make a payment to the Canada Revenue Agency.

For more information

What if you need help?

If you need more information after reading this guide, go to Payroll or call 1-800-959-5525.

Direct deposit

Direct deposit is a fast, convenient, reliable, and secure way to get your CRA payments directly into your account at a financial institution in Canada. To enrol for direct deposit or to update your banking information, go to Direct deposit.

Forms and publications

To get our forms and publications, go to Forms and publications or call one of the following numbers:

  • from Canada and the United States, 1-800-959-5525;
  • from outside Canada and the United States, 613-940-8497. We accept collect calls by automated response. You may hear a beep and experience a normal connection delay.

Electronic mailing lists

We can notify you by email when new information on a subject of interest to you is available on our website. To subscribe to our electronic mailing lists, go to Electronic mailing lists.

Teletypewriter (TTY) users

If you have a hearing or speech impairment and use a TTY call 1-800-665-0354 during regular business hours.

Service complaints

You can expect to be treated fairly under clear and established rules, and get a high level of service each time you deal with the Canada Revenue Agency (CRA); see the Taxpayer Bill of Rights.

If you are not satisfied with the service you received, try to resolve the matter with the CRA employee you have been dealing with or call the telephone number provided in the CRA’s correspondence. If you do not have contact information, go to Contact information.

If you still disagree with the way your concerns were addressed, you can ask to discuss the matter with the employee’s supervisor.

If you are still not satisfied, you can file a service complaint by filling out Form RC193, Service‑Related Complaint. For more information, go to Make a service complaint.

If the CRA has not resolved your service-related complaint, you can submit a complaint with the Office of the Taxpayers’ Ombudsman.

Reprisal complaint

If you believe that you have experienced reprisal, fill out Form RC459, Reprisal Complaint.

For more information about reprisal complaints, go to Reprisal Complaints.

Tax information videos

We have a tax information video series for new small businesses that provides an introduction to topics such as registering a business, GST/HST, and payroll. To watch our videos, go to Video gallery.

Addresses

Ottawa Technology Centre

875 Heron Road
Ottawa ON K1A 1G9

Tax centres

Jonquière Tax Centre

2251 René-Lévesque Boulevard
Jonquière QC G7S 5J2

Prince Edward Island Tax Centre

275 Pope Road
Summerside PE C1N 6A2

Shawinigan-Sud Tax Centre

4695 Shawinigan-Sud Boulevard
Shawinigan QC G9P 5H9

St. John's Tax Centre

Post Office Box 12071, Station A
St. John's NL A1B 3Z1

Sudbury Tax Centre

Post Office Box 20000, Station A
Sudbury ON P3A 5C1

Surrey Tax Centre

9755 King George Boulevard
Surrey BC V3T 5E1

Winnipeg Tax Centre

66 Stapon Road
Winnipeg MB R3C 3M2

Date modified:
2016-11-10