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Assessment Criteria Progress against Service Strategy baseline data supports corporate objectives Evidence of innovation Information Considered by the Board The CRA Service Strategy 2009-2010 to 2011-2012 sets out goals and measurable objectives for the Agency's service to Canadians. ... Assessment Criteria Service complaints are addressed in a timely manner There is evidence of continuous improvement in relation to service complaints Evidence of innovation Information Considered by the Board Over the past year, the CRA has met its 90% internal performance measures for timely resolution of service complaints and also met its 95% performance measures for timeliness in problem resolution cases. ...

Assessment Criteria Credible and neutral information is provided on program performance Requests for advice and guidance on results measurement are provided Evaluation information is used to inform expenditure/policy decisions and program improvements Evidence of innovation Information Considered by the Board In 2011-2012, the Program Evaluation Division (PED) continued to provide neutral and credible results-related information on existing programs to CRA management. ... Assessment Criteria Agency performance indicators are aligned, comprehensive and not duplicated Performance indicators are in place to track progress on the Agency's strategic goals Evidence of innovation Information Considered by the Board Although the CRA has an existing TBS approved Performance Activity Architecture (PAA), a supporting Performance Measurement Framework (PMF) including performance indicators, the Annual Report to Parliament, and quarterly performance reports, the Board of Management identified performance measurement at the enterprise level as an area of focus for the Agency in 2011-2012. ...

In either case, these are not considered activities related to patient care for which an 83% rebate may be claimed. ... This is considered to be an activity carried by the hospital authority in the course of operating the public hospital. ... It is not considered to be an activity carried on in the course of operating a public hospital, as it is not an activity related to patient care. ...

Assessment Criteria Comprehensive resourcing plans to strategically recruit talent are in place Positions are staffed within acceptable timeframes Information Considered by the Board Overall recruitment has been limited but focused through use of the CRA's Staffing Management Plan (SMP) implemented in 2010 to minimize the impact of the Cost Containment Plan (CCP) initiatives on permanent employees. ... Assessment Criteria Measures are in place to sustain a healthy, safe and respectful workplace Labour/management relations are effective HR management initiatives support strong performance, employee satisfaction, and retention of talent Agency has flexibility to adjust resources based on changing priorities Information Considered by the Board The Agency continues to promote a healthy and respectful workplace as demonstrated in the results of the 2011 Public Service Employee Survey. ...

Extended leave is considered to be leave in excess of the normal annual leave earned. ... However, a retiring allowance is not considered to be salary or wages by definition. ... The development of the initial architecture meets all the requirements to be considered SR&ED. ...

A supply of a good is considered to be made in Canada if it is delivered or made available to the customer in Canada. ... Example ABC Video Company sends a videotape to a Canadian customer in a situation where the videotape is considered to be delivered outside Canada. ... In such a case, your association may be considered to be supplying a publication or a subscription to a publication, rather than a membership. ...

Your employee is considered to be disabled under the CPP An employee who is considered to be disabled under the CPP does not have to contribute to the CPP. ... Note If the employee is no longer considered disabled under the CPP, start deducting CPP contributions on the first pay dated in the month after the employee is no longer considered disabled. ... Remittances are considered to have been made on the day they are received by the CRA. ...

Your employee is considered to be disabled under the CPP An employee who is considered to be disabled under the CPP does not have to contribute to the CPP. ... Note If the employee is no longer considered disabled under the CPP, start deducting CPP contributions on the first pay dated in the month after the employee is no longer considered disabled. ... Remittances are considered to have been made on the day they are received by the CRA. ...

When animals or growing things involved in SR&ED are considered to be materials for SR&ED, the animal feed, plant fertilizer, pesticides, herbicides, and fungicides, as the case may be, may also be considered to be materials for SR&ED. ... Generally, water used to carry out SR&ED work is not considered to be a material for SR&ED. ... Otherwise they would be considered materials transformed in the prosecution of SR&ED. ...

In order to be considered a charitable purpose, promoting racial equality must also fall within one or more of the acceptable categories of charity. ... However, materials the group knows or ought to know are inaccurate, false, misleading, inflammatory, biased, or disparaging would not be considered educational. ... Fostering good relations between countries remains an unacceptable object, as this would be a foreign policy matter and considered a political purpose. 24. ...