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Schedule E – Acronyms and Abbreviations Previous page Next page Abbreviation Description AWP Agency Workforce Plan BoMOF Board of Management Oversight Framework CAP Core Audit Program CBHRM Competency Based Human Resources Management CCTB Canada Child Tax Benefit CEO Chief Executive Officer CFO Chief Financial Officer CPP Canada Pension Plan CRA Canada Revenue Agency CSA Children’s Special Allowance CTAO Corporate Tax Administration for Ontario DTC Disability Tax Credit EI Employment Insurance FTE Full-time Equivalent GST Goods and Services Tax HRSDC Human Resources and Social Development Canada HST Harmonized Sales Tax IIRP Individual Identification Renewal Project IRC Integrated Revenue Collections JITSIC Joint International Tax Shelter Information Centre MAF Management Accountability Framework MOU Memorandum of Understanding N/A Not applicable n/a Not available NF/NR Non-filer/Non-registrant OECD Organisation for Economic Co-operation and Development PA Program Activity PPSC Public Prosecution Service of Canada PQP Pre-Qualification Process PST Provincial Sales Tax RRSP Registered Retirement Savings Plan SP Services and Programs TBS Treasury Board of Canada Secretariat TSO Tax Services Office UCCB Universal Child Care Benefit UE Underground Economy Previous page Next page Date modified: 2009-01-29 ...

Schedule C – Web Links for Additional Information Previous page Next page Subject CRA Web Sites Annual Report 2006-2007 www.cra-arc.gc.ca/gncy/nnnl/2006-2007/menu-eng.html Board of Management biographies www.cra-arc.gc.ca/gncy/brd/bgrphs-eng.html Canada Child Tax Benefit www.cra-arc.gc.ca/bnfts/cctb/menu-eng.html CRA Commissioner’s biography www.cra-arc.gc.ca/gncy/cmmssnr/menu-eng.html CRA E-services (Government On-Line) www.cra-arc.gc.ca/esrvc-srvce/gol-ged/menu-eng.html CRA: The First Five Years www.cra-arc.gc.ca/gncy/rvw/2005/menu-eng.html External (User) Charging Revenues www.cra-arc.gc.ca/users/ GST/HST credit www.cra-arc.gc.ca/bnfts/gsthst/menu-eng.html Information for Newcomers to Canada www.cra-arc.gc.ca/tx/nnrsdnts/ndvdls/nwcmr-eng.html Interactive Information Service www.cra-arc.gc.ca/tx/ndvdls/tpcs-ndx/a-gen-eng.html Making a Difference for Canadians www.cra-arc.gc.ca/gncy/dffrnc/menu-eng.html Minister of National Revenue www.cra-arc.gc.ca/gncy/mnstr/menu-eng.html National Child Benefit www.cra-arc.gc.ca/bnfts/ncb-eng.html Summary of Corporate Business Plan 2008-2009 to 2010-2011 www.cra-arc.gc.ca/gncy/bsnss_plns/2008/menu-eng.html Our Service Standards www.cra-arc.gc.ca/servicestandards/ Sustainable Development www.cra-arc.gc.ca/gncy/sstnbl/menu-eng.html Taxpayer Bill of Rights www.cra-arc.gc.ca/gncy/frnss/menu-eng.html Taxpayer Relief Provisions www.cra-arc.gc.ca/gncy/frnss/menu-eng.html Taxpayers’ Ombudsman www.taxpayersrights.gc.ca/menu-eng.html Voluntary Disclosures Program www.cra-arc.gc.ca/gncy/nvstgtns/vdp-eng.html Subject Additional Web Sites Accenture Report, Leadership in Customer Service www.accenture.com/Global/Services/By_Industry/ Government_and_Public_Service/ Access to Information Act laws.justice.gc.ca/en/A-1/ Canada Border Services Agency www.cbsa.gc.ca/ Citizenship and Immigration Canada www.cic.gc.ca/ Department of Finance www.fin.gc.ca/ Department of Justice www.justice.gc.ca/ Excise Tax Act laws.justice.gc.ca/en/E-14.1/index-eng.html Family Orders and Agreement Enforcement Act laws.justice.gc.ca/en/F-1.4/index-eng.html Government of Canada www.canada.gc.ca/ House of Commons www.parl.gc.ca/ Human Resources and Social Development Canada www.hrsdc.gc.ca/ Income Tax Act laws.justice.gc.ca/en/showtdm/cs/I-3.3/index-eng.html Management, Resources and Results Structure www.tbs-sct.gc.ca/dpr-rmr/2007-2008/presentations/mssr-sggr/page01-eng.asp Organisation for Economic Co-operation and Development (OECD) www.oecd.org Privacy Act laws.justice.gc.ca/en/P-21/index-eng.html The Senate of Canada www.sen.parl.gc.ca/ Treasury Board of Canada Secretariat www.tbs-sct.gc.ca/ Previous page Next page Date modified: 2009-01-29 ...

Canada Revenue Agency Financial Statements – Administered Activities Previous page Next page Auditor’s Report To the Board of Management of the Canada Revenue Agency and the Minister of National Revenue I have audited the statement of administered assets and liabilities of the Canada Revenue Agency as at March 31, 2008 and the statements of administered revenues, administered expenses and recoveries and administered cash flows for the year then ended. ...

Audited Financial Statements – Agency Activities Previous page Next page Auditor’s Report To the Board of Management of the Canada Revenue Agency and the Minister of National Revenue I have audited the statement of financial position of the Agency Activities of the Canada Revenue Agency as at March 31, 2008 and the statements of operations, net liabilities and cash flow for the year then ended. ...

Schedule E – Acronyms and Abbreviations Previous page Next page ABA Automated Benefits Applications AWP Agency Workforce Plan BN Business Number BoM Board of Management BoMOF Board of Management Oversight Framework CAP Core Audit Program CBHRM Competency-Based Human Resources Management CCTB Canada Child Tax Benefit CPP Canada Pension Plan CRA Canada Revenue Agency CTAO Corporate Tax Administration for Ontario CVITP Community Volunteer Income Tax Program DTC Disability Tax Credit EC Executive Cadre EI Employment Insurance ESAT Eligibility Self-Assessment Tool FTE Full-time Equivalent GST Goods and Services Tax HRSDC Human Resources and Skills Development Canada HST Harmonized Sales Tax IT Information Technology IRC Integrated Revenue Collections MAF Management Accountability Framework MOU Memorandum of Understanding N/A Not applicable n/a Not available NF/NR Non-filer/Non-registrant OAG Office of the Auditor General of Canada OECD Organisation for Economic Co-operation and Development PQP Pre-Qualification Process RRSP Registered Retirement Savings Plan SMEs Small and medium-sized entreprises SR&ED Scientific Research and Experimental Development TBS Treasury Board of Canada Secretariat TFSA Tax-Free Savings Account TSO Tax Services Office UCCB Universal Child Care Benefit UE Underground Economy WITB Working Income Tax Benefit Previous page Next page Date modified: 2009-11-05 ...

Canada Revenue Agency Financial Statements – Administered Activities Previous page Next page Canada Revenue Agency Statement of Administered Cash Flows for the year ended March 31 (in thousands of dollars) 2008 2007 Total Net Administered Revenues 292,853,844 279,000,737 Provincial revenues paid directly to provinces: Revenues administered for Nova Scotia workers’ compensation (Note 12) (219,333) (205,449) Total Net Administered Expenses and Recoveries (16,149,111) (14,311,359) Change in administered assets and liabilities: Change in cash on hand (2,022,760) 1,424,468 Change in amounts receivable from taxpayers net of allowance for doubtful accounts 670,137 (7,255,204) Change in amounts payable to taxpayers 7,643,768 2,978,742 Change in amounts payable to provinces (92,981) 204,041 Change in deposit accounts 46,141 7,281 Net Cash Deposited in the Consolidated Revenue Fund of the Government of Canada 282,729,705 261,843,257 Consisting of: Cash deposits to the Consolidated Revenue Fund 367,470,419 346,302,126 Cash refunds/payments from the Consolidated Revenue Fund (84,740,714) (84,458,869) Net Cash Deposited in the Consolidated Revenue Fund of the Government of Canada 282,729,705 261,843,257 The accompanying notes are an integral part of these financial statements. ...

Schedule C – Web Links for Additional Information Previous page Next page Subject CRA Web Sites Annual Report 2007-2008 www.cra.gc.ca/annualreport Board of Management www.cra.gc.ca/board Community Volunteer Income Tax Program www.cra.gc.ca/volunteer CRA E-services www.cra.gc.ca/electronicservices Home Renovation Tax Credit (HRTC) www.cra.gc.ca/hrtc Information for Newcomers to Canada www.cra.gc.ca/tx/nnrsdnts/ndvdls/nwcmr-eng.html Making a Difference for Canadians www.cra.gc.ca/makingadifference Measuring the Small Business Compliance Burden www.cra.gc.ca/gncy/bnchmrk/menu-eng.html Minister of National Revenue www.cra.gc.ca/gncy/minister My Account www.cra.gc.ca/myaccount My Business Account www.cra.gc.ca/mybusinessaccount Summary of Corporate Business Plan 2008-2009 to 2010-2011 www.cra.gc.ca/gncy/bsnss_plns/2008/menu-eng.html Our Service Standards www.cra.gc.ca/servicestandards Project Trident www.cra.gc.ca/gncy/trdnt/menu-eng.html Quick Access www.cra.gc.ca/quickaccess Scientific Research and Experimental Development Program (SRED) www.cra.gc.ca/sred Service Complaints www.cra.gc.ca/complaints Sustainable Development www.cra.gc.ca/sds Taxpayer Bill of Rights www.cra.gc.ca/rights Taxpayers’ Ombudsman www.taxpayersrights.gc.ca/menu-eng.html Underground Economy www.cra.gc.ca/undergroundeconomy Voluntary Disclosures Program www.cra.gc.ca/voluntarydisclosures Subject Additional Web Sites Accenture Report, Leadership in Customer Service www.accenture.com/Global/Services/By_Industry/ Government_and_Public_Service/ Access to Information Act www.laws.justice.gc.ca/en/A-1 Canada Border Services Agency www.cbsa.gc.ca Citizenship and Immigration Canada www.cic.gc.ca Department of Finance Canada www.fin.gc.ca Department of Justice Canada www.justice.gc.ca Excise Tax Act www.laws.justice.gc.ca/en/E-14.1/index-eng.html Family Orders and Agreement Enforcement Act www.laws.justice.gc.ca/en/F-1.4/index-eng.html Government of Canada www.canada.gc.ca House of Commons www.parl.gc.ca Human Resources and Skills Development Canada www.hrsdc.gc.ca Income Tax Act www.laws.justice.gc.ca/en/showtdm/cs/I-3.3/index-eng.html Organisation for Economic Co-operation and Development (OECD) www.oecd.org Privacy Act www.laws.justice.gc.ca/en/P-21/index-eng.html Softwood Lumber Products Export Charge Act, 2006 www.laws.justice.gc.ca/en/showtdm/cs/S-12.55 Tax-Free Savings Account www.tfsa.gc.ca The Senate of Canada www.sen.parl.gc.ca Treasury Board of Canada Secretariat www.tbs-sct.gc.ca Previous page Next page Date modified: 2009-11-05 ...

Audited Financial Statements – Administered Activities Previous page Next page Auditor’s Report To the Board of Management of the Canada Revenue Agency and the Minister of National Revenue I have audited the statement of administered assets and liabilities of the Canada Revenue Agency as at March 31, 2009 and the statements of administered revenues, administered expenses and recoveries and administered cash flows for the year then ended. ...

Audited Financial Statements – Agency Activities Previous page Next page Auditor’s Report To the Board of Management of the Canada Revenue Agency and the Minister of National Revenue I have audited the statement of financial position of the Agency Activities of the Canada Revenue Agency as at March 31, 2009 and the statements of operations, net liabilities and cash flow for the year then ended. ...

Audited Financial Statements – Administered Activities Previous page Next page Canada Revenue Agency Statement of Administered Revenues for the year ended March 31 (in thousands of dollars) 2009 2008 Federal administered revenues Income Tax Revenues Personal and trust 116,124,037 113,157,564 Corporate 29,475,891 40,627,679 Non-resident tax withholdings 6,297,910 5,692,904 151,897,838 159,478,147 Other Taxes, Duties and Charges Goods and Services Tax (Note 10) 9,520,763 11,547,915 Energy taxes 5,126,184 5,047,662 Other Excise taxes and duties 2,984,023 3,156,001 Miscellaneous charges (Note 11) 599,846 807,621 18,230,816 20,559,199 Total Tax Revenues 170,128,654 180,037,346 Employment Insurance Premiums 17,217,052 16,877,137 Interest, penalties and other revenues (Note 12) 5,249,952 5,198,578 Revenues Administered on behalf of the Government of Canada 192,595,658 202,113,061 Interest expense (1,839,418) (1,055,683) Net Revenues Administered on behalf of the Government of Canada 190,756,240 201,057,378 Provincial and Territorial Governments and First Nations administered revenues Income Tax Revenues Personal and trust 50,505,062 50,249,280 Corporate (Note 13) 7,963,465 4,834,497 58,468,527 55,083,777 Harmonized Sales Tax 956,460 1,039,154 Other revenues (Note 14) 767,855 235,801 Revenues Administered on behalf of Provincial and Territorial Governments and First Nations 60,192,842 56,358,732 Pension Contributions, Interest and Penalties Administered on behalf of the Canada Pension Plan (Note 15) 36,545,498 35,437,908 Total Administered Revenues 287,494,580 292,854,018 Other revenues paid or payable directly to provinces as received by the CRA (Note 6 and Note 14) (751,634) (219,507) Total Net Administered Revenues 286,742,946 292,634,511 The accompanying notes form an integral part of these financial statements. ...