Date: 20070827
Docket: A-202-06
Citation: 2007 FCA 272
CORAM: DÉCARY
J.A.
NADON
J.A.
PELLETIER
J.A.
BETWEEN:
CANADIAN IMPERIAL BANK OF COMMERCE
Appellant
and
CHIEF COMMISSIONER, CANADIAN
HUMAN RIGHTS COMMISSION
Respondent
and
CANADIAN BANKERS ASSOCIATION
Intervener
REASONS FOR JUDGMENT
PELLETIER J.A.
[1]
This
appeal raises a number of issues with respect to the interplay between the Employment
Equity Act, S.C. 1995, c. 44 (the EEA) and the Access to Information Act,
R.S.C. 1985, c. A-1 (the ATIA). When the Canadian Human Rights Commission (the
Commission) decided that it was bound to release the results of its audit of
the Canadian Imperial Bank of Commerce's (the CIBC) compliance with the EEA
pursuant to an access request under the ATIA, the latter objected on the basis
that the information contained in the report was privileged and was otherwise
exempt from disclosure under one or more provisions of the ATIA. The Commission
disagreed, as did the Federal Court. The CIBC now appeals to this Court.
The Facts
[2]
The facts
are not complicated. In June 2000, the Commission informed the CIBC, that it wished
to audit its compliance with its obligations pursuant to the EEA. The CIBC
cooperated with the Commission in the conduct of the audit, submitting such
information as was asked of it from time to time.
[3]
In the
fall of 2002, the Commission issued its "CIBC Interim Employment Equity
Report" (the Interim Report) containing its preliminary findings to the
CIBC. In November 2002, the Commission received a request under the ATIA for
disclosure of the Interim Report. It informed the CIBC of the request and
invited its comments. The CIBC opposed the release of the Interim Report on the
ground of the statutory privilege created by section 34 of the EEA. The CIBC
claimed, as well, that the report contained sensitive commercial information
which it had supplied to the Commission in confidence. The Commission advised
the CIBC by letter dated February 13, 2003, that it did not intend to disclose
the Interim Report because it contained confidential commercial information, and
was thus exempt from disclosure pursuant to paragraph 20(1)(b) of the
ATIA.
[4]
On July 9,
2004, the Commission advised the CIBC that it had now received a request under
the ATIA for disclosure of its Final Report, without disclosing that the
request was made orally and not in writing. Once again, the CIBC was invited to
comment and once again it opposed the release of the report, relying on the
same grounds as it did in opposing the release of the Interim Report. On
October 26, 2004, the Commission advised the CIBC that it intended to disclose
the Final Report.
[5]
Two days
later, the Commission notified the CIBC that its decision not to release the Interim
Report had, in fact, been based on paragraph 16(1)(c) of the ATIA, the
exemption in favour of information which could be injurious to an ongoing
lawful investigation, and not on paragraph 20(1)(b) as it had advised
the CIBC earlier.
[6]
The CIBC
then applied to the Federal Court under section 44 of the ATIA for judicial
review of the Commission's decision. The application judge, Blanchard J., in a
decision reported at 2006 FC 443, [2006] F.C.J. No. 630 (Canadian Imperial
Bank of Commerce v. Canada (Canadian Human Rights
Commission),
dismissed the application except with respect to two discrete pieces of
information.
The Issues
[7]
The CIBC
argues that this appeal raises the following issues:
1- Whether
the Commission had jurisdiction to disclose the Final Report in the absence of
a written request, as required by section 6 of the ATIA.
2- Whether
the information provided to the Commission by the CIBC which was reproduced in
the Final Report (the CIBC information) is subject to the ATIA when it is not
under the "control" of the Commission since section 34 of the EEA gives
the CIBC, not the Commission, the authority to grant or withhold its consent to
disclosure.
3- Whether
the CIBC information falls within the exemptions to disclosure set out at
paragraph 20(1)(b) or 20(1)(c) or section 16 or 19 of the ATIA.
4- Whether
the Commission breached the principles of fundamental justice when it misstated
the grounds on which it had declined to disclose the Interim Report, thereby
misleading the CIBC as to the submissions which it ought to make to oppose the
disclosure of the Final Report.
5- Whether
the CIBC should pay the Commission's costs.
The Canadian Bankers Association (the CBA)
was granted intervener status in this matter. Its position is essentially that
of the CIBC, supplemented by an argument as to the interplay between the
confidentiality provisions in legislation governing banks and financial
institutions and the ATIA.
Standard of Review
[8]
The
standard of review applicable to the application judge was set out by my
colleague Evans J.A. in Canada (Information Commissioner) v. Canada (Minister of Industry), 2007 FCA 212, [2007] F.C.J.
No. 780, at paragraph 65 of the Court's reasons. While Evans J.A. was in
dissent in this case, his colleagues adopted his formulation of the standard of
review:
[65]
Questions relating to the interpretation of the Access Act by an institution
head in refusing to disclose records in response to an access request are
reviewable on a standard of correctness, while the exercise of any statutory
discretion under the Access Act is reviewable for unreasonableness simpliciter:
see, for example, Canada (Information Commissioner) v. Canada (Commissioner
of the Royal Canadian Mounted Police), 2003 SCC 8, [2003] 1 S.C.R. 66, at
paras. 14-19; 3430901 Canada Inc. v. Canada (Minister of
Industry),
2001 FCA 254, [2002] 1 F.C. 421, at paras. 28-47.
[9]
The standard
of review applicable to this Court, sitting on appeal from the application
judge, was set out in Dr. Q v. College of Physicians and Surgeons of British
Columbia, 2003 SCC 19, [2003] 1 S.C.R. 226, at paragraph 43:
43 …The role
of the Court of Appeal was to determine whether the reviewing judge had chosen
and applied the correct standard of review, and in the event she had not, to
assess the administrative body's decision in light of the correct standard of
review, reasonableness. At this stage in the analysis, the Court of Appeal is
dealing with appellate review of a subordinate court, not judicial review of an
administrative decision. As such, the normal rules of appellate review of lower
courts as articulated in Housen, supra, apply. The question of the
right standard to select and apply is one of law and, therefore, must be
answered correctly by a reviewing judge…
[10]
In the
present case, the application judge proceeded on the basis of correctness or,
where certain arguments were not raised before the Commission, on the basis of
a de novo determination: see paragraphs 31 and 32 of the application
judge's reasons.
Submissions and Analysis
Whether
the Commission had jurisdiction to disclose the Final Report in the absence of
a written request, as required by section 6 of the ATIA.
[11]
Section 6
of the ATIA provides as follows:
6. A request for
access to a record under this Act shall be made in writing to the government
institution that has control of the record and shall provide sufficient
detail to enable an experienced employee of the institution with a reasonable
effort to identify the record.
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6. La demande de
communication d'un document se fait par écrit auprès de l'institution
fédérale dont relève le document; elle doit être rédigée en des termes
suffisamment précis pour permettre à un fonctionnaire expérimenté de l'institution
de trouver le document sans problèmes sérieux.
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[12]
The CIBC
argues that the Commission did not have jurisdiction to deal with the request
for disclosure of the Final Report because the request for that record was made
orally and not in writing. The Commission took the position that there was a
written request, the original request for the Interim Report, and that it
treated the verbal request for the disclosure of the Final Report as a valid
request under section 6 "in keeping with both the spirit and purpose of
the ATIA.": see paragraph 39 of the application judge's reasons.
[13]
The
application judge agreed with the Commission's position. While acknowledging
that it would have been desirable for a second written request to have been
made for the Final Report, he found that the absence of a written request did
not make the Commission's decision void. He found that the Commission's
acceptance of the oral request satisfied the spirit and purpose of the ATIA,
which is to provide "- rather than hinder -" access to information. He
went on to find that even if the CIBC's complaint were well founded, it would
make no difference as the requester would then simply make a written request
for the Final Report.
[14]
The CIBC
also argued that the Commission was functus officio once it declined to
disclose the Interim Report so that it lacked jurisdiction to entertain a
request for the Final Report pursuant to the original written request for the Interim
Report. The Commission argued that each decision was a separate decision based
upon a separate request so that the doctrine of functus officio did not
apply. The application judge agreed with the Commission.
[15]
In my
view, it is not helpful to view the Commission's conduct through the lens of
judicial proceedings. Casting the issue of a written request as one of
jurisdiction obscures the real issue which is the consequence of non-compliance
with the requirement that requests for information must be made in writing. Similarly,
invoking the doctrine of functus officio begs the question of whether
there were one or two requests for access to information.
[16]
I can
think of no reason why the Commission should not have complied with the plain
language of section 6 of the ATIA and demanded that the request for disclosure
of the Final Report be made in writing. Such a requirement is not onerous and
is easily satisfied. The written request then defines the boundaries of the
disclosure sought as well as providing a firm reference point for the time
limits in the legislation. Invoking the "spirit and purpose of the ATIA"
as justification for the failure to observe a straight-forward legislative
requirement leaves the impression of an ex post facto rationalization.
[17]
That said,
what are the consequences of non-compliance with the requirement that a request
for information be made in writing? The fact that the legislation imposes an
obligation does not, in and of itself, define the consequences of
non-compliance. There is nothing in the ATIA which purports to make anything
done in the absence of a written request void. The obvious purpose of the
written request is to "provide sufficient detail to enable an experienced
employee of the institution with a reasonable effort to identify the record.":
see section 6 of the ATIA.
[18]
The
distinction between a mandatory, as opposed to a directory, provision was not
argued before us, that question having been supplanted by the question of
jurisdiction. As Iacobucci J. wrote in British Columbia (Attorney General) v. Canada (Attorney General), [1994] 2 S.C.R. 41, at pp.
123-124:
… the court which decides what
is mandatory, and what is directory, brings no special tools to bear upon the
decision. The decision is informed by the usual process of statutory
interpretation. But the process perhaps evokes a special concern for "inconvenient"
effects, both public and private, which will emanate from the interpretive
result.
[19]
Given that
we have not had the benefit of an adversarial argument on this issue, I prefer
not to express a view beyond saying that, on the facts of this case, I am not
persuaded that any statutory purpose has been defeated by the failure to insist
upon a written request. Given the nature of the record in issue here, the
Commission had no difficulty identifying the record which it was being asked to
disclose. Furthermore, no issue has been taken with respect to the 30 day time
limit imposed in section 7 of the ATIA. As a result, I will assume, without
deciding, that the request for disclosure of the Final Report was not void
solely by reason of not having been made in writing.
[20]
This
disposes not only of the "jurisdictional" argument but also of the "functus
officio" argument since the request for the Final Report was a valid,
if flawed, request for disclosure.
[21]
For those
reasons, I would not interfere with the application judge's disposition of this
issue.
Whether
the information provided to the Commission by the CIBC which was reproduced in
the Final Report (the CIBC information) is subject to the ATIA when it is not
under the "control" of the Commission since section 34 of the EEA gives
the CIBC, not the Commission, the authority to grant or withhold its consent to
disclosure.
[22]
The
premise underlying this issue is that the information contained in the Final
Report is the same information as was provided by the CIBC to the Commission
and which was covered by the statutory privilege created by section 34 of the
EEA, reproduced below:
34. (1) Information obtained by the
Commission under this Act is privileged and shall not knowingly be, or be
permitted to be, communicated, disclosed or made available without the
written consent of the person from whom it was obtained.
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34. (1) Les
renseignements obtenus par la Commission dans le cadre de la présente loi
sont protégés. Nul ne peut sciemment les communiquer ou les laisser
communiquer sans l'autorisation écrite de la personne dont ils proviennent.
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[23]
The CIBC's
argument on this issue turns on the meaning of "under the control of a
government institution", a phrase which is found in section 6 of the ATIA,
reproduced above, and section 4, reproduced below:
4. (1) Subject to this
Act, but notwithstanding any other Act of Parliament, every person who is
(a) a Canadian
citizen, or
(b) a permanent
resident within the meaning of subsection 2(1) of the Immigration and
Refugee Protection Act,
has a right to and
shall, on request, be given access to any record under the control of a
government institution.
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4. (1) Sous réserve
des autres dispositions de la présente loi mais nonobstant toute autre loi
fédérale, ont droit à l'accès aux documents relevant d'une institution
fédérale et peuvent se les faire communiquer sur demande :
a) les
citoyens canadiens;
b) les
résidents permanents au sens du paragraphe 2(1) de la Loi sur l'immigration
et la protection des réfugiés.
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[24]
The CIBC's
argument, briefly stated, is that since section 34 prohibits the release of the
information which it provided to the Commission without its consent, it has the
power to decide if the information is to be released. As a result, the
information is not within the control of the government institution.
[25]
The CIBC
relies upon Andersen Consulting v. Canada, [2001] 2 F.C. 324 (T.D.) (Andersen
Consulting) for the proposition that where material in the Crown's hands is
subject to a limitation as to the use to which it may be put, that material is
not within the control of a government institution. In Andersen Consulting,
the limitation was the implied undertaking which, it will be recalled, is the
rule which precludes the use of information obtained in the course of the
discovery process in civil litigation for any purpose other than the litigation
itself.
[26]
As there
is no statutory definition of control, the Commission relies upon Canada
Post Corporation v. Canada (Minister of Public Works, [1993] 3 F.C. 320 (T.D.) for
the proposition that records which are in the possession of the government are
within its control.
[27]
The
application judge noted the introductory words of section 4, "notwithstanding
any other Act of Parliament", and interpreted them to mean that the "provisions
of the ATIA take precedence over other statutory provisions restricting
disclosure, except for those included in Schedule II of the ATIA.": see Reasons
for decision, at page 47. The broad exemption of the statutory provisions
listed in Schedule II arises from section 24 of the ATIA:
24. (1) The head of a government institution
shall refuse to disclose any record requested under this Act that contains
information the disclosure of which is restricted by or pursuant to any
provision set out in Schedule II.
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24. (1) Le responsable
d'une institution fédérale est tenu de refuser la communication de documents
contenant des renseignements dont la communication est restreinte en vertu d'une
disposition figurant à l'annexe II.
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[28]
Section 34
of the EEA does not appear in Schedule II of the Act. The application judge
concluded from this that Parliament intended the ATIA to apply to information
in the Commission's hands, notwithstanding the privilege created by section 34.
[29]
Finally,
the application judge distinguished Andersen Consulting on the basis
that while the implied undertaking kept the control over the documents in
question out of the Crown's hands, in the present case, the legal obligations
created by the EEA and the ATIA put the control over the Final Report into the
Commission's hands. No legal restriction such as section 34 of the EEA operated
to remove control of the Final Report from the Commission.
[30]
The
application judge concluded that exempting the information protected by section
34 of the EEA from the operation of the ATIA would deprive the broad language
of section 4 ("notwithstanding any other Act of Parliament") of any
practical significance.
[31]
The CIBC
attacked the application judge's conclusion by pointing to the Treasury Board's
Access to Information Policies and Guidelines which define "under the
control" as follows:
Under the control (relever de )
– A record is under the control of a government institution when that institution
is authorized to grant or deny access to the record, to govern its use and,
subject to the National Archivist, to dispose of it.
[32]
In
addition, the CIBC pointed to other statutory dispositions which limit the use
to which information gathered under the EEA may be put. Specifically, the CIBC
relied upon the following dispositions:
9. (3) Information
collected by an employer under paragraph (1)(a) is confidential and shall be
used only for the purpose of implementing the employer's obligations under
this Act.
. . .
34. (2) No member of
the Commission or person employed by it who obtains information that is
privileged under subsection (1) shall be required, in connection with any
legal proceedings, other than proceedings relating to the administration or
enforcement of this Act, to give evidence relating to that information or to
produce any statement or other writing containing that information.
. . .
34. (5) No information
obtained by the Commission or a Tribunal under this Act may be used in any proceedings
under any other Act without the consent of the employer concerned.
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9. (3) Les
renseignements recueillis par l'employeur dans le cadre de l'alinéa (1)a)
sont confidentiels et ne peuvent être utilisés que pour permettre à l'employeur
de remplir ses obligations dans le cadre de la présente loi.
. . .
34. (2) Il ne peut
être exigé d'un commissaire ou d'un agent de la Commission qui obtient des
renseignements protégés dans le cadre de la présente loi qu'il dépose en
justice à leur sujet, ni qu'il produise des déclarations, écrits ou autres
pièces à cet égard, sauf lors d'une instance relative à l'application de la
présente loi.
. . .
34. (5) Les
renseignements obtenus par la Commission ou un tribunal dans le cadre de l'application
de la présente loi ne peuvent être utilisés, sans le consentement de l'employeur
concerné, dans des procédures intentées en vertu d'une autre loi.
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[33]
The CIBC
argued that these limitations on the use of information gathered during the
employment equity audit would all be defeated if the information was simply
available for the asking pursuant to the ATIA.
[34]
The CIBC
also revisited the Andersen Consulting case and pointed out that the key
to the reasoning in that case was the distinction between, on the one hand, a
unilateral limitation imposed by one party or a mere contractual limitation on
the use which may be made of information and, on the other hand, a condition
imposed by the law itself on the government institution which receives a
document. In this case, the CIBC argued that the Commission received the CIBC
information subject to the limits imposed by section 34 so that the case fell
squarely within the principle set out in Andersen Consulting.
[35]
In
addition, the CIBC challenged the application judge's reasoning with respect to
section 4 of the ATIA by pointing out that the latter only applies if the
information in question is under the control of the government institution. As
a result, the question of whether a record is under the control of the
government institution must be answered without regard to section 4. The
application judge erred to the extent that he reasoned that the Final Report
was under government control because section 4 applied "notwithstanding
any other act of Parliament.".
[36]
As a
preliminary matter, I am satisfied, on the basis of the colour coded material
filed by the CIBC that the bulk of the information contained in the Final
Report was information provided to the Commission in the course of the EEA
audit, and was not drawn from public sources. To that extent, there is a
factual foundation for the argument that the Final Report is caught by the
privilege created by section 34 of the EEA. In my view, the application judge
erred when he concluded that it was sufficient that the information in the Final
Report be of the same sort as information in the public record. As will be seen
later, the test is whether the information itself can be found in the public
record.
[37]
The
question as to whether records are under the control of a government
institution has arisen on a few occasions. The jurisprudence was summarized by
Hugessen J. in Andersen Consulting as follows at para. 14:
14 While there appears to be
virtually no jurisprudence under the National Archives
of Canada Act, the cases
under the Access to Information Act have taken a generous view of the sense to
be given to the concept of control. In particular, it has been held that an
obligation of confidentiality imposed by the originator of the document (Baldasaro,
Blacklock and Tucker v. Canada, (1986), 4 F.T.R. 120 (F.C.T.D.)), by the
governmental recipient (Canada (Information Commissioner) v. Canada (Immigration
and Refugee Board), (1997), 4 Admin. L.R. (3d) 96 (F.C.T.D.)), or
by a party entering into contractual relations with the government (Canada
Post Corp. v. Canada (Minister of Public Works), [1995] 2 F.C. 110 (C.A.)),
do not operate to remove such documents from being in the "control"
of a government department within the meaning of that statute.
[38]
In short,
an expectation of confidentiality arising from the dealings between the source
of the record and the government institution is not sufficient to withdraw a
record from the control of the government institution.
[39]
Andersen
Consulting is
not an ATIA case. Andersen Consulting deals with section 5 of the National
Archives of Canada Act, R.S.C. 1985, (3rd Supp.), c. 1, which prohibits the
destruction or disposition of records "under the control of a government
institution". It is the use of this phrase in both the National
Archives of Canada Act and ATIA which invites the application of the
reasoning in that case to the facts of the present dispute.
[40]
The
difficulty with the CIBC's argument is that it confounds control of the record
and control of the information. If one were to draw an analogy, one might think
of the difference between ownership of a book and ownership of the copyright in
the content of the book. The owner of a book has the control of the physical volume,
even though he or she may not be authorized to reproduce the work contained in that
book.
[41]
In the
same way, the Commission has control of the Final Report, considered as a
record, even if there may be limits on the use which it may make of the
information contained in the report. The fact that section 34 imposes certain
limits on the Commission's ability to disseminate the information contained in
the record is not a reason for concluding that the record itself is not under
the control of the Commission. While the application judge did not employ this
reasoning, he came to the same conclusion and so, there is no reason to
interfere with his conclusion on this issue.
[42]
This leads
to the CIBC's subsidiary argument which is that while the record may be subject
to the control of the Commission, the information is not subject to the
provisions of the ATIA because it is privileged. The effect of privilege is
often described in terms of exclusion of evidence. For example, in their
introductory comments to the subject of privilege, the editors of The Law of
Evidence in Canada (2nd ed.) (Butterworths, Toronto, 1999) describe it as
an exclusionary rule: see article 14.1. But privilege also refers to freedom
from forced disclosure, as in solicitor-client privilege. We are concerned here
with privilege as freedom from forced disclosure, and not with whether the
privileged information is admissible in a court of law. The latter point is
dealt with by subsection 34(5) of the EEA.
[43]
As there
is no higher claim to disclosure in our system of law than the necessity of
rendering justice (or preventing injustice) [see, for example, R. v. McClure,
2001 SCC 14, [2001] 1 S.C.R. 445, at paragraphs 46 and 47] privilege, the
ability to resist forced disclosure in legal proceedings, would seem to imply
the ability to resist forced disclosure in any other context. Thus the argument
that a privileged communication is not subject to forced disclosure pursuant to
the ATIA.
[44]
This
argument would be difficult to resist were it not for section 24 of the ATIA
which exempts the information described in the statutory dispositions listed in
Schedule II to the ATIA from disclosure under the ATIA. The federal statute
book contains 32 statutes which create a statutory privilege, in the sense of
immunity from forced disclosure, as opposed to immunity from liability as in
the law of defamation. Of those 32 statutes, 19 of them are listed in Schedule
II. It is difficult to resist the inference that the other 13, including section
34 of the EEA, were intended to be subject to the ATIA.
[45]
If that is
so, as I conclude it must be, information in the government's hands is subject
to disclosure pursuant to the ATIA, unless it is exempt under the terms of the
Act, or unless the provision under which it is created or communicated is
listed on Schedule II, statutory guarantees of confidentiality (including
statutory privilege) serve a very limited purpose. They do not withdraw
communications from the operation of the ATIA though they may act as a
statutory indications of the treatment to be afforded those communications
under the ATIA.
[46]
As a result,
there is no reason to interfere with the application judge's disposition of
this issue.
Whether
the CIBC information falls within the exemptions to disclosure set out at
paragraph 20(1)(b) or 20(1)(c) or section 16 or 19 of the ATIA.
[47]
The CIBC
argued that the CIBC information contained in the Final Report was exempt from
disclosure under the terms of paragraph 20(1)(b) (confidential
commercial information), paragraph 20(1)(c) (information whose
disclosure could adversely affect a party's competitive position), section 16
(information whose disclosure could interfere with a lawful investigation) and
section 19 (personal information). The last two cases can be dealt with
relatively summarily.
[48]
Section 16
of the ATIA, in its material parts, provides as follows:
16. (1) The head of a government institution
may refuse to disclose any record requested under this Act that contains
. . .
(c) information
the disclosure of which could reasonably be expected to be injurious to the
enforcement of any law of Canada or a province or the conduct of lawful
investigations, including, without restricting the generality of the
foregoing, any such information:
. . .
(iii) that was
obtained or prepared in the course of an investigation; or
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16. (1) Le responsable
d'une institution fédérale peut refuser la communication de documents :
. . .
c) contenant
des renseignements dont la divulgation risquerait vraisemblablement de nuire
aux activités destinées à faire respecter les lois fédérales ou provinciales
ou au déroulement d'enquêtes licites, notamment :
. . .
(iii) des
renseignements obtenus ou préparés au cours d'une enquête;
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[49]
The CIBC
argues that the release of the CIBC information contained in the Final Report
will have a chilling effect on subsequent EEA audits because employers, and
employees, will be aware of the fact that their information is subject to
disclosure under the terms of the ATIA.
[50]
Section 16
is a discretionary exemption. In order to succeed, the CIBC would have to show
that the Commission exercised its discretion unreasonably. The investigations
which will suffer the chilling effect are those to be undertaken by the
Commission. If the Commission is not apprehensive about any chilling effect, it
is not apparent why the CIBC would be. Nothing has been put before the Court to
suggest that the Commission's exercise of its discretion is unreasonable.
[51]
The
application judge disposed of this issue on the basis that the CIBC had not
shown a reasonable basis for its claim that "that disclosure of the Final Report could be injurious to future
employment equity compliance review audits.": see para. 66. While not
expressing myself in the same way, I come to the same conclusion.
[52]
Section 19
deals with personal information and provides as follows:
19. (1) Subject to subsection (2), the
head of a government institution shall refuse to disclose any record
requested under this Act that contains personal information as defined in
section 3 of the Privacy Act.
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19. (1) Sous réserve
du paragraphe (2), le responsable d'une institution fédérale est tenu de
refuser la communication de documents contenant les renseignements personnels
visés à l'article 3 de la Loi sur la protection des renseignements
personnels.
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[53]
Section 3
of the Privacy Act, R.S. 1985, c. P-21, defines personal information as
follows:
"personal information" means information
about an identifiable individual that is recorded in any form including,
without restricting the generality of the foregoing,
(a) information relating to
the race, national or ethnic origin, colour, religion, age or marital status
of the individual,
(b) information relating to the
education or the medical, criminal or employment history of the individual or
information relating to financial transactions in which the individual has
been involved,
(c) any identifying number,
symbol or other particular assigned to the individual,
(d) the address, fingerprints
or blood type of the individual,
(e) the personal opinions or views of
the individual except where they are about another individual or about a
proposal for a grant, an award or a prize to be made to another individual by
a government institution or a part of a government institution specified in
the regulations,
(f) the correspondence sent to a
government institution by the individual that is implicitly or explicitly of
a private or confidential nature, and replies to such correspondence that
would reveal the contents of the original correspondence,
(g) the views or opinions of
another individual about the individual,
(h) the views or opinions of
another individual about a proposal for a grant, an award or a prize to be
made to the individual by an institution or a part of an institution referred
to in paragraph (e), but excluding the name of the other individual where it
appears with the views or opinions of the other individual, and
(i)
the name of the individual where it appears with other personal
information relating to the individual or where the disclosure of the name
itself would reveal information about the individual,
but, for the purposes
of sections 7, 8 and 26 and section 19 of the Access to Information Act,
does not include
(j) information about an
individual who is or was an officer or employee of a government institution
that relates to the position or functions of the individual including,
(i)
the
fact that the individual is or was an officer or employee of the
government institution,
(ii)
the
title, business address and telephone number of the individual,
(iii)
the
classification, salary range and responsibilities of the position held by
the individual,
(iv)
the
name of the individual
on a document prepared by the individual in the course of employment, and
(v)
the
personal opinions or views of the individual given in the course of
employment,
(k) information about an
individual who is or was performing services under contract for a government
institution that relates to the services performed, including the terms of
the contract, the name of the individual and the opinions or views of the
individual given in the course of the performance of those services,
(l) information relating to any relating to
any discretionary benefit of a financial nature, including the granting of a
licence or permit, conferred on an individual, including the name of the
individual and the exact nature of the benefit, and
(m) information about an
individual who has been dead for more than twenty years;
|
« renseignements
personnels » Les renseignements, quels que soient leur forme et leur support,
concernant un individu identifiable, notamment :
a) les
renseignements relatifs à sa race, à son origine nationale ou ethnique, à sa
couleur, à sa religion, à son âge ou à sa situation de famille;
b) les
renseignements relatifs à son éducation, à son dossier médical, à son casier
judiciaire, à ses antécédents professionnels ou à des opérations financières
auxquelles il a participé;
c) tout
numéro ou symbole, ou toute autre indication identificatrice, qui lui est
propre;
d) son
adresse, ses empreintes digitales ou son groupe sanguin;
e) ses
opinions ou ses idées personnelles, à l'exclusion de celles qui portent sur
un autre individu ou sur une proposition de subvention, de récompense ou de
prix à octroyer à un autre individu par une institution fédérale, ou
subdivision de celle-ci visée par règlement;
f) toute correspondance
de nature, implicitement ou explicitement, privée ou confidentielle envoyée
par lui à une institution fédérale, ainsi que les réponses de l'institution
dans la mesure où elles révèlent le contenu de la correspondance de l'expéditeur;
g) les idées
ou opinions d'autrui sur lui;
h) les idées
ou opinions d'un autre individu qui portent sur une proposition de
subvention, de récompense ou de prix à lui octroyer par une institution, ou
subdivision de celle-ci, visée à l'alinéa e), à l'exclusion du nom de cet
autre individu si ce nom est mentionné avec les idées ou opinions;
i) son nom
lorsque celui-ci est mentionné avec d'autres renseignements personnels le
concernant ou lorsque la seule divulgation du nom révélerait des
renseignements à son sujet;
toutefois, il demeure entendu
que, pour l'application des articles 7, 8 et 26, et de l'article 19 de la Loi
sur l'accès à l'information, les renseignements personnels ne comprennent
pas les renseignements concernant :
j) un cadre
ou employé, actuel ou ancien, d'une institution fédérale et portant sur son
poste ou ses fonctions, notamment :
(i)
le
fait même qu'il est ou a été employé par l'institution,
(ii)
son
titre et les adresse et numéro de téléphone de son lieu de travail
(iii)
la
classification, l'éventail des salaires et les attributions de son poste,
(iv)
son
nom lorsque celui-ci figure sur un document qu'il a établi au cours de son
emploi,
(v)
les
idées et opinions personnelles qu'il a exprimées au cours de son emploi;
k) un
individu qui, au titre d'un contrat, assure ou a assuré la prestation de
services à une institution fédérale et portant sur la nature de la
prestation, notamment les conditions du contrat, le nom de l'individu ainsi
que les idées et opinions personnelles qu'il a exprimées au cours de la prestation;
l) des
avantages financiers facultatifs, notamment la délivrance d'un permis ou d'une
licence accordés à un individu, y compris le nom de celui-ci et la nature
précise de ces avantages;
m) un
individu décédé depuis plus de vingt ans.
|
[54]
The CIBC argued
that section 3 of the Privacy Act required that the comments made by a
small group of managers who are members of a visible minority be kept
confidential on the ground that the information contained in the Final Report
and the knowledge common to CIBC employees would reveal the identity of these
managers. The CIBC was also concerned about the disclosure of the identity of
certain persons who fell in certain groups listed in Appendix A to the Final
Report.
[55]
The
application judge relied on the decision of the Supreme Court in Dagg v. Canada (Minister of Finance), [1997] 2 S.C.R. 403, at page
426, as authority for the proposition that personal information is information
about an identifiable individual. It was his considered opinion that nothing in
the Final Report could reasonably lead to the identification of the individuals
in question, or of their individual opinions with respect to various matters
raised in the report. This was a conclusion of fact, or of inferences to be
drawn from facts, both of which enjoy the greatest deference. Nothing was put
before us which would justify interfering with the application judge's
conclusions on this issue.
[56]
The two
major grounds of opposition advanced by the CIBC are paragraphs 20(1)(b)
and 20(1)(c) of the ATIA. Section 20 provides as follows:
20. (1) Subject to this section, the head of
a government institution shall refuse to disclose any record requested under
this Act that contains
(a) trade secrets of a
third party;
(b) financial,
commercial, scientific or technical information that is confidential
information supplied to a government institution by a third party and is
treated consistently in a confidential manner by the third party;
(c) information
the disclosure of which could reasonably be expected to result in material
financial loss or gain to, or could reasonably be expected to prejudice the
competitive position of, a third party; or
(d) information
the disclosure of which could reasonably be expected to interfere with
contractual or other negotiations of a third party.
|
20. (1) Le responsable
d'une institution fédérale est tenu, sous réserve des autres dispositions du
présent article, de refuser la communication de documents contenant :
a) des
secrets industriels de tiers;
b) des
renseignements financiers, commerciaux, scientifiques ou techniques fournis à
une institution fédérale par un tiers, qui sont de nature confidentielle et
qui sont traités comme tels de façon constante par ce tiers;
c) des
renseignements dont la divulgation risquerait vraisemblablement de causer des
pertes ou profits financiers appréciables à un tiers ou de nuire à sa
compétitivité;
d) des
renseignements dont la divulgation risquerait vraisemblablement d'entraver
des négociations menées par un tiers en vue de contrats ou à d'autres fins.
|
[57]
The
application judge accepted that the CIBC information was commercial information
but he was not persuaded that the information was confidential. He carefully
reviewed the information in the Final Report and compared it to information available
in the EEA annual reports which the CIBC filed each year as a requirement of
the Bank Act, S.C. 1991, c. 46. The judge concluded that the kind of
information disclosed in the annual reports was generally the same kind of
information found in the Final Report with a few exceptions. In those cases
where specific information was not available in the annual reports, the
application judge considered whether the CIBC had a reasonable expectation of
confidentiality.
[58]
The
application judge rejected the CIBC's contention that it had a reasonable
expectation that the Final Report would not be disclosed. He did so on the
basis that the ATIA supersedes the provisions of section 34 of the EEA and
that, in any event, the Commission specifically advised the CIBC that the
Commission was subject to the ATIA so that the Commission could, upon request,
be required to release any information which was not exempt under the terms of
the ATIA.
[59]
Finally,
the application judge considered the CIBC's argument that there was a greater
public benefit in non-disclosure, in the form of employee confidence in the
confidentiality of material shared in the course of implementation of
employment equity programs, and in the full and frank exchange of information
between employers and the Commission than there was in disclosure. The
application judge found that there was no factual basis for the assertion that
employees would consider that their confidence had been betrayed if aggregated
employment data were made public. The application judge considered it unlikely
that responsible employers would not cooperate with the Commission simply
because of the possibility of disclosure of employment equity information. In
the application judge's view, there was a public benefit "in making transparent the performance of
employers in meeting their statutory requirements under the EEA.": see Reasons
for Order, at para. 90.
[60]
The CIBC
disagrees with the application judge's conclusions as to the confidential
nature of the information in question as well as the CIBC's reasonable
expectation that the information would not be disclosed.
[61]
I have already
indicated my view that the material contained in the Final Report was material
provided by CIBC in the course of the audit, and was not material taken from the
public record. The application judge compared the Final Report to the CIBC's
2002 EEA Annual Report and found that much the same kind of information
appeared in that report as appeared in the Final Report. Unfortunately, that is
not the test to be applied. In Air Atonabee Ltd. v. Canada (Minister of Transport), 27 F.T.R. 194, the test for
confidential information was said to be that "the content of the record be such that the information it contains is not available from
sources otherwise accessible by the public"(emphasis added): see Air
Atonabee Ltd., at para. 42 Thus the test is not whether information of the
same kind is available in the public record but whether the specific
information can be found there. Consequently, the application judge erred in
law in applying the wrong test when deciding if the information in question was
confidential.
[62]
The next
leg of the test is whether there is an objective basis for saying that the
information was communicated in the expectation that it would be kept in confidence.
The application judge's reasons for concluding that there was no reasonable
basis for CIBC's belief in confidentiality are problematic. The first reason
given, that section 4 of the ATIA overrides section 34 of the EEA, calls for a
conclusion of law, and one which is not necessarily obvious. As noted earlier,
a privileged communication is one which is capable of resisting forced
disclosure in a court of law. It is not self-evident that such a communication
would be subject to disclosure to anyone curious enough to make a request under
the ATIA. The fact that the CIBC was wrong about the effect of section 34 does
not mean that its views were unreasonable.
[63]
The second reason
given, that the
Commission put the CIBC on notice of its view that it could be required to
disclose the information, is, with respect, unpersuasive. The CIBC's view of
its rights and obligations under the ATIA does not become unreasonable simply
because the Commission takes a different view of its own obligations under that
Act. The Commission's opinion as to the ATIA's requirements is no more
authoritative than the CIBC's. While the Commission, like all government
institutions is bound to respect the letter and the spirit of the ATIA, it is,
I must say, surprising that it would assume a position on disclosure which is
so clearly at odds with the EEA's assurances of confidentiality.
[64]
The reasonableness of
a decision is a function of the reasons given to justify it:
49 This signals that the reasonableness
standard requires a reviewing court to stay close to the reasons
given by the tribunal and "look to see" whether any of those reasons
adequately support the decision…
[Law
Society
of New Brunswick v. Ryan, 2003 SCC 20, [2003] 1 S.C.R. 247, at para. 49].
[65]
In my view, the application judge's conclusion
on this question is unreasonable: the reasons given for it do not adequately
support the application judge's conclusion on this important element of the
test for the application of the exemption found at paragraph 20(1)(b) of
the ATIA.
[66]
The last element of
the test for the application of the exemption found at paragraph 20(1)(b)
of the ATIA is the public interest in the disclosure of the information. This
requirement was framed as follows in Air Atonabee Ltd.:
(c) that the information
be communicated,
whether required by law or supplied gratuitously, in a relationship between
government and the party supplying it that is either a fiduciary relationship
or one that is not contrary to the public interest, and which relationship will
be fostered for public benefit by confidential communication .
[Air
Atonabee Ltd., at para 42.]
[67]
The
application judge concluded that there was a public benefit in knowing the
progress of employers in meeting their statutory obligations under the EEA. He
also found that the relationship
He also found that "the
relationship between the Applicant and the Respondent is not exceptional so as
to warrant treating the Final Report as confidential.": see Reasons for Order,
at para. 92.
[68]
The public benefit
requirement is intended to ensure that the benefit of the exemption only
accrues in the public interest. It does not call for a weighing of the public
interest between disclosure and non-disclosure. If the relationship is not
contrary to the public interest, and if that relationship will be fostered by
preserving the confidentiality of the communications passing between the
parties to the relationship, then non-disclosure is indicated. The application
judge erred in applying a comparative test where none is required.
[69]
There cannot be any
doubt that the confidential relationship between the Commission and the subject
of an employment equity audit is in the public interest. Section 34 of the EEA
makes it abundantly clear that the confidentiality of that relationship is to
be maintained. I find that the application judge erred in law in applying the
wrong test with respect to the public benefit aspect of the test for the
exemption found at paragraph 20(1)(b) of the ATIA. The application of
the correct test leads to the conclusion that this element is present.
[70]
In the end result, I
am of the view that the application judge erred in concluding that the
information in the Final Report is not exempt from disclosure as confidential
commercial information pursuant to paragraph 20(1)(b) of the ATIA and
that, as a result, the appeal should be allowed. However, for the sake of
completeness, I propose to deal with the remaining grounds of appeal.
[71]
The
application judge rejected the CIBC's evidence with respect to paragraph 20(1)(c)
of the ATIA, dealing with the effect of disclosure upon the CIBC's competitive
position, as "speculative". In large part, that evidence is to the
effect that CIBC's competitors will, by reading the Final Report, get the
benefit of CIBC's experience and of the considerable sums which it has paid
consultants to assist it in its employment equity programs. CIBC alleges that
it will lose any competitive advantage it has in recruiting and developing
minority group employees if the information contained in the Final Report is
disclosed.
[72]
The
application judge's conclusions on this aspect of the case are conclusions of
mixed law and fact which are owed considerable deference. While the CIBC relies
upon Mr. Proszowski's unchallenged and uncontradicted evidence, the application
judge treated it as conclusory in nature, consisting of bare conclusions unsupported
by any justification. It was certainly open to the judge to come to that
assessment of the quality of the evidence before him.
[73]
The CIBC
also alleges that the judge applied the wrong legal test, the probability of
harm rather than the possibility of harm ("would" rather than "could"
suffer material loss). In my view, the CIBC is making too much of the word "would"
where it appears in the application judge's summary of his conclusions:
[116] In my view, the evidence adduced by the Applicant falls short of
establishing that it would suffer any material financial loss or that there is
a reasonable expectation of harm to its competitive position if the Final
Report is disclosed…
[74]
It is
clear from a reading of the application judge's reasons that he is responding
to the allegation made by Mr. Proszowski, who says in his affidavit:
79. Disclosure of the exempt information would
reasonably be expected to cause probable harm to CIBC's competitive position in
that:
a) competitors would learn…
b) competitors would learn…
c) competitors are likely to adopt…
[75]
The
application judge's language simply reflects the arguments which were made
before him. As a result, I find nothing unreasonable in the application judge's
conclusions on this issue.
Whether
the Commission breached the principles of fundamental justice when it misstated
the grounds on which it had declined to disclose the Interim Report, thereby
misleading the CIBC as to the submissions which it ought to make to oppose the
disclosure of the Final Report.
[76]
The CIBC
takes exception to the Commission's revision of the grounds upon which it
refused to disclose the Interim Report after the CIBC had made its submissions
with respect to the disclosure of the Final Report. Had it known the grounds
which the Commission ultimately relied upon, it would have framed its
representations to meet those concerns. The CIBC characterizes this as the
absence of a fair hearing, leading to a loss of jurisdiction.
[77]
While I
believe the CIBC's argument overreaches, I must say that the Commission's
revisiting of the grounds for its refusal to disclose the Interim Report is
surprising and somewhat troubling. I have difficulty conceiving how one might confuse
a refusal based upon confidential commercial information with one based upon
interference with a lawful investigation. The concerns raised by the Commission
at the time said nothing about interference with its investigation and were
directed at the confidential nature of the information. I think it unlikely
that the person who made the initial decision intended to make a decision other
than the one which was made. That decision cannot later be withdrawn and
treated as inoperative when further and better grounds which, incidentally, do
not conflict with the disclosure of the Final Report, come to mind later.
[78]
That said,
the CIBC was never under any illusions as to the burden it had to meet. The
request for disclosure of the Final Report was a discrete request, subject to
evaluation on its own terms. The CIBC may well have taken comfort in the fact
that disclosure of the Interim Report was refused on the ground that it
contained commercial confidential information, but it is inconceivable that the
CIBC would not have made that argument in any event. If it had other, better
arguments to make and failed to make them, that can only be attributed to
strategic considerations which, while not trivial, do not rise to the level of
a denial of natural justice.
[79]
I would
not interfere with this aspect of the application judge's decision.
Whether the CIBC should pay the
Commission's Costs
[80]
Section 53
of the ATIA provides as follows:
53. (1) Subject to subsection (2), the costs of and
incidental to all proceedings in the Court under this Act shall be in the
discretion of the Court and shall follow the event unless the Court orders
otherwise.
(2) Where the Court is of the opinion that an
application for review under section 41 or 42 has raised an important new
principle in relation to this Act, the Court shall order that costs be
awarded to the applicant even if the applicant has not been successful in the
result.
|
53. (1) Sous réserve du paragraphe (2), les frais et
dépens sont laissés à l'appréciation de la Cour et suivent, sauf ordonnance
contraire de la Cour, le sort du principal.
(2) Dans les cas où elle estime que l'objet des
recours visés aux articles 41 et 42 a soulevé un principe important et
nouveau quant à la présente loi, la Cour accorde les frais et dépens à la
personne qui a exercé le recours devant elle, même si cette personne a été
déboutée de son recours.
|
[81]
Given my
conclusion that the appeal should be allowed, this issue is now moot. Costs
should follow the event.
The Canadian Bankers Association's position
[82]
I do not propose to
revisit the issues which are common to the CIBC and the CBA. The issue raised
by the CBA which is specific to the banking industry is the application of the
ATIA to information that banks, who are not subject to the ATIA, provide to
federal regulators. The CBA's concern is the potential for disclosure of that
information as a result of the application judge's finding that the CIBC had no
reasonable basis for its expectation, arising from the statutory privilege
created by section 34 of the EEA, that the information it provided to the
Commission would remain confidential.
[83]
The CBA points to
various statutory provisions which impose an obligation of confidentiality on
federal regulators. For example, section 636 of the Bank Act, S.C. 1991,
c. 46, provides that all information obtained by the Superintendent in the
administration and enforcement of the Bank Act is confidential and is to
be treated accordingly. Similar provisions appear in the Office of the
Superintendent of Financial Institutions Act, R.S.C. 1985 (3rd
Supp), c. 18 (s. 22(1)) , as well as in the Financial Consumer Agency of
Canada Act, S.C. 2001, c. 9 (s. 17), and the Canada Deposit Insurance
Act, R.S.C. 1985, c. C-3 (s. 45.2). The CBA argues that it is essential
that communications made to the financial regulators remain in confidence. If
paragraph 20(1)(b) is interpreted so that these statutory dispositions
are not sufficient to found a reasonable belief on the part of the banks that
the information they provide the regulators will be kept in confidence, then
serious mischief could result.
[84]
My finding that the
CIBC did have a reasonable basis for its belief that the information it
provided to the Commission would remain confidential essentially disposes of
the issue raised by the CBA. Nonetheless, it is worth repeating that, just as
the statutory privilege in section 34 does not preclude the application of section
4 of the ATIA, neither does any statutory guarantee of confidentiality. None of
the statutory provisions to which the CBA referred us is found on Schedule II
which means that any claim for non-disclosure must bring itself within one of
the exemptions provided for in the ATIA. The nature of the information provided
to the regulators and the circumstances under which it is provided are relevant
to the claim for exemption. A statutory guarantee of confidentiality is not, in
and of itself, a sufficient basis for a claim of exemption under paragraph
20(1)(b) of the ATIA.
[85]
That said, a
statutory guarantee of confidentiality (or privilege) can serve the more
limited function of providing an objective basis for a belief that the
information in question will be held in confidence. Where a statute requires
the disclosure to a federal regulator of sensitive commercial information and
provides assurances of confidentiality, it would be perverse to hold that the
legislator did not intend the person or entity providing the information to
rely upon those assurances. Parliament does not deal with Canadians in bad
faith.
Conclusion
[86]
The appeal
should be allowed and the decision to disclose the Final Report remitted to the
Commission with a direction that it disposes of that request on the basis that
the Final Report contains confidential commercial information which is treated
consistently in a confidential manner by the CIBC as provided in paragraph
20(1)(b) of the ATIA. The CIBC is entitled to its costs in this Court
and in the Federal Court. The CBA will bear its own costs.
"J.D.
Denis Pelletier"
"I
agree
Robert Décary J.A."
"I
agree
M. Nadon J.A."