SUPREME
COURT OF CANADA
Between:
Frederick
Moore on behalf of Jeffrey P. Moore
Appellant
and
Her
Majesty the Queen in Right of the Province of British Columbia, as represented
by the Ministry of Education, and Board of Education of School District No. 44
(North Vancouver), formerly known as The Board of School Trustees of School
District No. 44 (North Vancouver)
Respondents
-
and -
Attorney
General of Ontario, Justice for Children and Youth, British Columbia Teachers’
Federation, Council of Canadians with Disabilities, Ontario Human Rights
Commission, Saskatchewan Human Rights Commission, Alberta Human Rights
Commission, International Dyslexia Association, Ontario Branch, Canadian Human
Rights Commission, Learning Disabilities Association of Canada, Canadian
Constitution Foundation, Manitoba Human Rights Commission, West Coast Women’s
Legal Education and Action Fund, Canadian Association for Community Living,
Commission des droits de la personne et des droits de la jeunesse, British
Columbia Human Rights Tribunal, First Nations Child and Family Caring Society
of Canada
Interveners
Coram: McLachlin C.J. and LeBel, Deschamps, Fish, Abella, Rothstein,
Cromwell, Moldaver and Karakatsanis JJ.
Reasons
for Judgment:
(paras. 1 to 71)
|
Abella J. (McLachlin C.J. and LeBel,
Deschamps, Fish, Rothstein, Cromwell, Moldaver and Karakatsanis JJ.
concurring)
|
Moore v. British Columbia (Education), 2012 SCC 61, [2012] 3
S.C.R. 360
Frederick Moore on behalf of
Jeffrey P. Moore Appellant
v.
Her Majesty The Queen in Right of the
Province
of British Columbia, as represented by
the Ministry
of Education, and Board of Education of
School District
No. 44 (North Vancouver), formerly
known as The Board of
School
Trustees of School District No. 44 (North Vancouver) Respondents
and
Attorney General of Ontario, Justice for
Children and Youth,
British Columbia Teachers’ Federation, Council
of Canadians
with Disabilities, Ontario Human Rights
Commission,
Saskatchewan Human Rights Commission,
Alberta
Human Rights Commission, International
Dyslexia
Association, Ontario Branch, Canadian
Human Rights
Commission, Learning Disabilities
Association of Canada,
Canadian Constitution Foundation, Manitoba
Human Rights
Commission, West Coast Women’s Legal
Education and
Action Fund, Canadian Association for Community
Living,
Commission des droits de la personne et
des droits de la
jeunesse, British Columbia Human Rights Tribunal
and
First Nations
Child and Family Caring Society of Canada Interveners
Indexed as: Moore v. British Columbia (Education)
2012 SCC 61
File Nos.: 34040, 34041.
2012: March 22; 2012: November 9.
Present: McLachlin C.J. and LeBel, Deschamps, Fish, Abella,
Rothstein, Cromwell, Moldaver and Karakatsanis JJ.
on appeal from the court of appeal for british columbia
Human rights — Discrimination
— Prohibited grounds — Mental or physical disability — Education — Student with
dyslexia attending public school — School district cancelling special education
program requiring student to enrol in specialized private school — Whether school
district discriminating against student by failing to provide necessary
remediation — Human Rights Code, R.S.B.C. 1996, c. 210, s. 8.
Education law — School
regulation and administration — Curriculum and education programs — Obligations
of school authorities — What constitutes meaningful access to education for
students with learning disabilities — School Act, S.B.C. 1989, c. 61.
J suffered from severe dyslexia
for which he received special education at his public school. In Grade 2, a
psychologist employed by the school district recommended that since he could
not get the remedial help he needed at his school, he should attend the local
Diagnostic Centre to receive the necessary remediation. When the Diagnostic Centre
was closed by the school district, J transferred to a private school to get the
instruction he needed. His father filed a complaint with the B.C. Human Rights
Tribunal on J’s behalf against the school district and the Province on the
grounds that J had been denied a “service . . . customarily available to the
public” under s. 8 of the B.C. Human Rights Code. The Tribunal
concluded that there was discrimination against J by the District and the
Province and ordered a wide range of sweeping systemic remedies against both. It
also ordered that the family be reimbursed for the tuition costs of J’s private
school. The reviewing judge set aside the Tribunal’s decision, finding that
there was no discrimination. A majority of the Court of Appeal dismissed the
appeal.
Held: The appeal is substantially
allowed.
The purpose of the School Act
in British Columbia is to ensure that “all learners . . . develop
their individual potential and . . . acquire the knowledge, skills
and attitudes needed to contribute to a healthy, democratic and pluralistic
society and a prosperous and sustainable economy”. This is an acknowledgment
by the government that the reason children are entitled to an education is that
a healthy democracy and economy require their educated contribution. Adequate
special education, therefore, is not a dispensable luxury. For those with
severe learning disabilities, it is the ramp that provides access to the
statutory commitment to education made to all children in British
Columbia.
The “service” to which J is
entitled under s. 8 of the B.C. Human Rights Code is
education generally. To define special education as the service at issue risks
descending into a kind of “separate but equal” approach. Comparing J only with
other special needs students would mean that the District could cut all
special needs programs and yet be immune from a claim of discrimination. If J is compared only to other special needs students, full consideration cannot be
given to whether he had meaningful access to the education to which all students
in British Columbia are entitled. This risks perpetuating the very
disadvantage and exclusion the Code is intended to remedy.
To demonstrate prima facie discrimination under s. 8, complainants must
show that they have a characteristic protected from discrimination; that they
have experienced an adverse impact with respect to a service customarily
available to the public; and that the protected characteristic was a factor in
the adverse impact. Once a prima
facie case has been established, the burden shifts to the respondent to
justify the conduct or practice. If it cannot be justified, discrimination
will be found to occur.
There is no dispute that J’s dyslexia is a disability.
There is equally no question that any adverse impact he suffered is related to
his disability. The question then is whether J has, without reasonable
justification, been denied meaningful access to the general education available
to all children in British Columbia based on his disability.
Prima facie discrimination was made out based on the insufficiently
intensive remediation provided by the District for J’s learning disability in
order for him to get access to the education he was entitled to. J received
some special education assistance until Grade 3, but the Tribunal’s conclusion
that the remediation was far from adequate to give J the education to which he was entitled, was fully supported by the evidence. The
Tribunal found that the family was told
by District employees that J required intensive remediation. As a result of
the closing of the Diagnostic
Centre, a private school was the only alternative that would provide the
intense remediation that J required.
The Tribunal found that when the decision to close the Diagnostic Centre was made,
the District did so without
knowing how the needs of students like J would be addressed, and without undertaking a needs‑based analysis to consider
what might replace the Diagnostic Centre, or assessing the effect of the
closure on Severe Learning Disabilities students. It was the combination of the clear recognition by the
District, its employees and the experts that J required intensive remediation
in order to have meaningful access to education, the closing of the Diagnostic
Centre, and the fact that the family was told that these services could not
otherwise be provided by the District, that justified the Tribunal’s conclusion
that the failure of the District to meet J’s educational needs constituted prima
facie discrimination.
The next question is whether the District’s conduct
was justified. The
District’s justification centred on the budgetary crisis it faced during the
relevant period, which led to the closure of the Diagnostic Centre and other
related cuts. The Tribunal’s findings that the District had other
options available for addressing its budgetary crisis should not be disturbed. The
Tribunal accepted that the
District faced financial difficulties during the relevant period. Yet it also
found that cuts were disproportionably made to special needs programs. Despite
their similar cost, the District retained some discretionary programs, such as the Outdoor School — an
outdoor campus where students learned about community and the environment —
while eliminating the Diagnostic Centre.
More significantly,
the Tribunal found that the District undertook no assessment, financial
or otherwise, of what alternatives were or could be reasonably available to accommodate
special needs students if the Diagnostic Centre were closed. The failure to consider financial
alternatives completely undermined the District’s argument that it was
justified in providing no meaningful access to an education for J
because it had no choice. In order to decide that it had no other choice, it
had at least to consider what those other choices were.
The finding of discrimination
against the District is therefore restored.
Cases Cited
Referred to: Brown v.
Board of Education of Topeka, 347 U.S. 483 (1954); Withler v. Canada
(Attorney General), 2011 SCC 12, [2011] 1 S.C.R. 396; Brooks v. Canada
Safeway Ltd., [1989] 1 S.C.R. 1219; Eldridge v. British Columbia (Attorney General), [1997] 3 S.C.R. 624; University of British Columbia v. Berg, [1993] 2 S.C.R. 353; Quebec
(Commission des droits de la personne et des droits de la jeunesse) v. Montréal
(City), 2000 SCC 27, [2000] 1 S.C.R. 665; Council of
Canadians with Disabilities v. VIA Rail Canada Inc., 2007 SCC 15, [2007]
1 S.C.R. 650; British Columbia (Public Service Employee Relations
Commission) v. BCGSEU, [1999] 3 S.C.R. 3; Ontario Human Rights
Commission v. Borough of Etobicoke, [1982] 1 S.C.R. 202; Central
Okanagan School District No. 23 v. Renaud, [1992] 2 S.C.R. 970; Central
Alberta Dairy Pool v. Alberta (Human Rights Commission), [1990] 2 S.C.R.
489; Griggs v. Duke Power Co., 401 U.S. 424 (1971); Canadian National
Railway Co. v. Canada (Canadian Human Rights Commission), [1987] 1 S.C.R.
1114; British Columbia (Superintendent of Motor Vehicles) v. British
Columbia (Council of Human Rights), [1999] 3 S.C.R. 868.
Statutes and Regulations Cited
Administrative Tribunals Act, S.B.C.
2004, c. 45, s. 59.
Human Rights Code, R.S.B.C. 1996,
c. 210, s. 8.
School Act, S.B.C. 1989, c. 61, preamble.
School Amendment Act, S.B.C. 1993,
c. 6.
Authors Cited
British Columbia. Ministry of Education. Mandate for the School System. Vancouver: The Ministry, 1989.
British Columbia. Ministry of Education. Special Programs: A Manual of Policies, Procedures and Guidelines. Vancouver: The Ministry, 1985.
Brodsky, Gwen, Shelagh Day and Yvonne Peters. Accommodation in
the 21st Century. Canadian Human Rights Commission, 2012
(online: http://www.chrc‑ccdp.ca/pdf/accommodation_eng.pdf).
MacKay, A. Wayne. “Connecting Care and Challenge: Tapping Our
Human Potential” (2008), 17 E.L.J. 37.
APPEAL from a judgment of the British
Columbia Court of Appeal (Rowles, Saunders and Low JJ.A.), 2010 BCCA 478, 12 B.C.L.R. (5th) 246, 326
D.L.R. (4th) 77, 294 B.C.A.C. 185, 498 W.A.C. 185, 71 C.H.R.R. D/238, [2011] 3
W.W.R. 383, [2010] B.C.J. No. 2097 (QL), 2010 CarswellBC 3446, affirming a
decision of Dillon J., 2008 BCSC 264, 81 B.C.L.R. (4th) 107, 62
C.H.R.R. D/289, [2008] 10 W.W.R. 518, [2008] B.C.J. No. 348 (QL), 2008
CarswellBC 388, reversing a decision of the British Columbia Human Rights
Tribunal, 2005 BCHRT 580, 54 C.H.R.R. D/245, [2005] B.C.H.R.T.D. No. 580 (QL),
2005 CarswellBC 3573. Appeal substantially allowed.
Frances M. Kelly and Devyn Cousineau, for the
appellant.
Leah Greathead and E. W. (Heidi) Hughes, for the
respondent Her Majesty The Queen in Right of the Province of British Columbia,
as represented by the Ministry of Education.
Laura N. Bakan, Q.C., David J. Bell
and Kristal M. Low, for the respondent the Board of Education of
School District No. 44 (North Vancouver), formerly known as The Board of
School Trustees of School District No. 44 (North Vancouver).
Robert E. Charney and Sarah Kraicer, for the intervener the
Attorney General of Ontario.
Andrea Luey, for the intervener Justice for Children
and Youth.
Diane MacDonald and Robyn Trask, for the intervener
the British Columbia Teachers’ Federation.
Written submissions only by Gwen Brodsky,
Yvonne Peters and Melina Buckley, for the intervener the Council
of Canadians with Disabilities.
Anthony D. Griffin, for the interveners the Ontario Human
Rights Commission, the Saskatchewan Human Rights Commission and the Alberta
Human Rights Commission.
Rahool P. Agarwal, Christopher W. Cummins and Rowan E.
Weaver, for the intervener the International Dyslexia Association, Ontario
Branch.
Brian Smith and Philippe Dufresne, for the
intervener the Canadian Human Rights Commission.
Yude M. Henteleff, Q.C., and Darla L. Rettie,
for the intervener the Learning Disabilities Association of Canada.
Ranjan K. Agarwal and Daniel Holden, for the
intervener the Canadian Constitution Foundation.
Written submissions only by Isha
Khan, for the intervener the Manitoba Human Rights Commission.
Alison Dewar, for the intervener the West Coast Women’s
Legal Education and Action Fund.
Roberto Lattanzio and Laurie Letheren, for the
intervener the Canadian Association for Community Living.
Athanassia Bitzakidis, for the intervener Commission des droits
de la personne et des droits de la jeunesse.
Denise E. Paluck, for the intervener the British Columbia
Human Rights Tribunal.
Nicholas McHaffie and Sarah Clarke, for the
intervener the First Nations Child and Family Caring Society of Canada.
The judgment of the Court was
delivered by
[1]
Abella J. — This case is about the education of Jeffrey Moore, a child with a
severe learning disability who claims that he was discriminated against because
the intense remedial instruction he needed in his early school years for his
dyslexia was not available in the public school system. Based on the
recommendation of a school psychologist, Jeffrey’s parents enrolled him in
specialized private schools in Grade 4 and paid the necessary tuition. The
remedial instruction he received was successful and his reading ability improved
significantly.
[2]
Jeffrey’s father, Frederick Moore, filed a human rights
complaint against the School District and the British Columbia Ministry of
Education alleging that Jeffrey had been discriminated against because of his
disability and had been denied a “service . . . customarily available to the
public”, contrary to s. 8 of the Human Rights Code, R.S.B.C. 1996, c.
210 (“Code”).
[3]
The Human Rights Tribunal held 43 days of hearings,
receiving evidence about the funding and administration of special education in
the District and Province, the District’s budgetary constraints at the relevant
time, dyslexia generally, and Jeffrey’s circumstances in particular.
[4]
The Tribunal concluded that the failure of the public
school system to give Jeffrey the support he needed to have meaningful access
to the educational opportunities offered by the Board, amounted to
discrimination under the Code. I agree.
[5]
The preamble to the School Act, the operative
legislation when Jeffrey was in school, stated that “the purpose of the British
Columbia school system is to enable all learners to develop their individual
potential and to acquire the knowledge, skills and attitudes needed to
contribute to a healthy, democratic and pluralistic society and a prosperous
and sustainable economy”. This declaration of purpose is an acknowledgment by
the government that the reason all children are entitled to an education, is
because a healthy democracy and economy require their educated contribution.
Adequate special education, therefore, is not a dispensable luxury. For those
with severe learning disabilities, it is the ramp that provides access to the
statutory commitment to education made to all children in British
Columbia.
Background
[6]
At the relevant time, public school funding in British
Columbia was approved annually by the Province but administered by districts
under the School Act. As of the 1990/91 school year, the Province
instituted a block funding system, whereby an overall amount of money was made
available for education and then allocated among the various districts by the Minister. The block amount, as determined in the base year, was adjusted
annually to allow for changes in enrolment, mandated services, and economic
indicators such as changes in the cost of resources. For a short period, the Province provided equalization
grants to ease the transition for districts which had historically earned
significant supplementary funds through local taxation.
[7]
For the purposes of funding
special education, the Province classified students into various groups,
including what it referred to as “high incidence/low
cost” and “low incidence/high cost” programs. Severe learning disabilities
like dyslexia were always treated as a high incidence/low cost disability.
From 1987/88, the Province capped the specific funding that was available for
high incidence/low cost students to a percentage of a district’s student
population in order to control the increasing number of students qualifying for
this supplementary funding. Notably, as of 1991, the School Act set out
minimum spending levels for high incidence/low cost and low incidence/high cost
students. That meant that once a child was identified as having a severe
learning disability, additional support was mandatory. As a result, districts
were required to draw on the general provincial allocation to fund any high
incidence/low cost students above the high incidence/low cost cap.
[8]
When Jeffrey entered kindergarten in 1991, students
with special needs in the District were supported in several ways: they
received assistance in and out of the classroom from special education Aides;
they were referred to the school-based Learning Assistance Centre
where they would work with learning
assistance teachers or tutors; and a small number of them were placed in the
Diagnostic Centre for more intensive assistance.
[9]
Following the implementation of the block funding
model, there were significant financial pressures on Jeffrey’s home district,
School District No. 44. From 1991/92 to 1994/95, the District consistently
faced budgetary shortfalls. It
had relied on supplementary funds in the past and received declining
equalization grants until 1992/93. Despite requests,
it did not get additional funding from the Province but got permission to run
temporary deficits. Consistent deficits during this period led to wide-scale
budget cuts in the District between 1991/92 and 1994/95, including a reduction
of almost $1.5 million in spending for high incidence/low cost students with
learning disabilities.
[10]
In the 1994/95 budgetary process, possible solutions to
the financial difficulties included restricting the availability of Aides or
closing the District Diagnostic Centre, a program which provided intensive
services and individualized assistance to students with severe learning
disabilities. The District limited its cuts to Aide allocation because of the
terms of its Collective Agreement with the teachers’ association, which required
a minimum of two hours a week
of Aide time once a student was designated as being in a high
incidence/low cost category. Other proposed cuts were implemented, including the closing of
the Diagnostic Centre in 1994. In February 1996, the Province fired the Board
of the District and replaced it with an Official Trustee.
[11]
Jeffrey Moore started kindergarten in September 1991 at
Braemar Elementary School, his North Vancouver neighbourhood school in the
District. While he was happy and energetic in nursery school, it quickly
became apparent in kindergarten that Jeffrey needed extra support to learn to
read. After scoring low on a screening test, Jeffrey was referred to the Elementary Learning Resource Team, a group
of specialists who provided support and assistance to students in the District
who had severe learning disabilities, including dyslexia.
[12]
After his first assessment in
kindergarten, Jeffrey was observed in the classroom and given 15 minutes of
individual help from an Aide three times a week. He was assessed twice by the
Elementary Learning Resource Team in Grade 1 because he continued to fall
behind in literacy skills. He started attending the Learning Assistance Centre
three times a week, for half-hour individual sessions with Barbara Waigh, a learning
assistance teacher. He also had two 40-minute sessions in the Learning
Assistance Centre with a volunteer tutor. Because he still made poor progress,
Jeffrey’s parents, at the school’s recommendation, hired a private tutor to
work with Jeffrey.
[13]
In January 1994, while Jeffrey
was in Grade 2, his parents, concerned about his worsening
headaches, took him to a
neurologist. They were told that Jeffrey was under
significant stress which could be improved by addressing his learning
difficulties. The next month, Jeffrey was again referred to the Elementary Learning Resource Team, with his teachers reporting slow academic progress and immature
behaviour. He received a full psycho-educational assessment on April 1, 1994,
a prerequisite to his designation as a Severe Learning Disabilities student.
Following the assessment, Mary Tennant, a psychologist employed by the
District, concluded that Jeffrey needed more intensive remediation than he had
been receiving and suggested that he attend the Diagnostic Centre.
[14]
Ms. Tennant, Ms. Waigh, and Bryn Roberts, Braemar’s
principal, met with the Moores soon after this assessment. Ms. Tennant and Ms.
Waigh told the Moores that because the Diagnostic Centre was being closed,
Jeffrey could not obtain the intensive remediation he needed in the District’s
public schools. The necessary instruction was available only at Kenneth Gordon
School, a private school specializing in teaching children who had learning
disabilities.
[15]
Jeffrey could not enrol in Kenneth Gordon School until
Grade 4. His pre-referral form to that school confirmed a serious lack of
progress in reading and spelling as well as his poor self-esteem. Every week
during Grade 3 at Braemar, he received two 30-minute sessions of individual assistance in the Learning
Assistance Centre, two 40-minute periods of individual assistance with a tutor
in the Learning Assistance Centre, and four 40-minute sessions with an Aide,
primarily in the classroom.
[16]
Jeffrey attended Kenneth Gordon School from Grade 4 to
Grade 7. When he left, he was reading at a Grade 5 level and was at Grade 7
level in math. He began Grade 8 in September 1999 at Fraser Academy, another
private school specializing in children with learning disabilities. He
remained there until the time of the hearing and eventually completed high
school there.
Prior Proceedings
[17]
The Tribunal chair, Heather MacNaughton, found that
there was general agreement among the experts about the significant, negative
long-term consequences for students with unremediated learning disabilities.
The experts also agreed that children with reading disabilities should be
identified early and provided with intensive supports.
[18]
Based on this evidence, the Tribunal concluded that a
range of services was necessary for these students, from a modified program
within the classroom to full-time placement in a special program for Severe
Learning Disabilities students.
[19]
The Tribunal accepted the evidence of experts and of
District employees like Ms. Tennant that Jeffrey could not get sufficient
services within the District after the closure of the Diagnostic Centre in
1994. Only one expert, who was called by the District, said that Jeffrey had
received the services he needed at his public school and that the interventions
had been of appropriate intensity.
[20]
The Tribunal concluded that there was both individual
discrimination against Jeffrey and systemic discrimination against Severe
Learning Disabilities students in general. It grounded its finding of
discrimination against Jeffrey in the District’s failure to assess Jeffrey’s
learning disability early, and to provide appropriately intensive instruction
following the closing of the Diagnostic Centre. It ordered that the Moores be
reimbursed for the costs related to Jeffrey’s attendance at private schools, as
well as $10,000 in damages for pain and suffering.
[21]
The finding of systemic discrimination against the
District was based on the underfunding of Severe Learning Disabilities programs
and the closing of the Diagnostic Centre. While accepting that the District’s
financial circumstances were compelling, the Tribunal found that there was no
evidence that the District had considered any reasonable alternatives for
meeting the needs of Severe Learning Disabilities students before cutting available
services such as the Diagnostic Centre.
[22]
The Tribunal’s finding of systemic discrimination
against the Province was based on what it identified as four problems in the
provincial administration of special education: the high incidence/low cost
cap; the underfunding of the District; the failure to ensure that necessary
services, including early intervention, were mandatory; and the failure to
monitor the activities of the districts. It ordered a wide range of sweeping
systemic remedies against both the District and the Province.
[23]
In the Supreme Court of British Columbia, Dillon J.
allowed the application for judicial review ([2008] 10 W.W.R. 518). She found
that Jeffrey’s situation
should be compared to other special needs students, not to the general student
population as the Tribunal had done. There was no evidence about this
comparison, nor was there evidence about how students with special needs were
affected by funding mechanisms such as the high
incidence/low cost cap or the
closing of the Diagnostic Centre. The failure to identify and compare
Jeffrey with the appropriate comparator group tainted the entire discrimination
analysis. As a result, she set aside the Tribunal’s decision.
[24]
A majority in the Court of Appeal dismissed the appeal,
agreeing that Jeffrey ought to
be compared to other special needs students ([2011] 3 W.W.R. 383). To compare
him with the general student population was to invite an inquiry into general
education policy and its application, which it concluded could not be the
purpose of a human rights complaint.
[25]
In dissent, Rowles J.A. would
have allowed the appeal. In her view, special education was the means by which
“meaningful access” to educational services was achievable by students with
learning disabilities. She found that a comparator analysis was both
unnecessary and inappropriate. The Tribunal’s detailed
evidentiary analysis showing that Jeffrey had not received sufficiently intensive remediation after the
closing of the Diagnostic Centre, justified the findings of discrimination.
Analysis
[26]
Section 8 of British Columbia’s Human Rights Code
states that it is discriminatory if “[a] person . . . without a bona fide and
reasonable justification, . . . den[ies] to a person or class of persons any
accommodation, service or facility customarily available to the public” on the
basis of a prohibited ground. That means that if a service is ordinarily
provided to the public, it must be available in a way that does not arbitrarily
— or unjustifiably — exclude individuals by virtue of their membership in a
protected group.
[27]
A central issue throughout these proceedings was what
the relevant “service . . . customarily available to the public” was. While
the Tribunal and the dissenting judge in the Court of Appeal defined it as
“general” education, the reviewing judge and the majority defined it as
“special” education.
[28]
I agree with Rowles J.A. that for students with
learning disabilities like Jeffrey’s, special education is not the service, it
is the means by which those students get meaningful access to the
general education services available to all of British Columbia’s students:
It
is accepted that students with disabilities require accommodation of their differences
in order to benefit from educational services. Jeffrey is seeking
accommodation, in the form of special education through intensive remediation,
to enable him equal access to the “mainstream” benefit of education available
to all. . . . In Jeffrey’s case, the specific accommodation sought is
analogous to the interpreters in Eldridge: it is not an extra
“ancillary” service, but rather the manner by which meaningful access to the
provided benefit can be achieved. Without such special education, the disabled
simply cannot receive equal benefit from the underlying service of public
education. [Emphasis added; para. 103.]
[29]
The answer, to me, is that the ‘service’ is education
generally. Defining the service only as ‘special education’ would relieve the
Province and District of their duty to ensure that no student is excluded from
the benefit of the education system by virtue of their disability.
[30]
To define ‘special education’ as the service at issue
also risks descending into the kind of “separate but equal” approach which was
majestically discarded in Brown v. Board of Education of Topeka, 347
U.S. 483 (1954). Comparing
Jeffrey only with other special needs students would mean that the District
could cut all special needs programs and yet be immune from a claim of
discrimination. It is not a question of who else is or
is not experiencing similar barriers. This formalism was one of the potential
dangers of comparator groups identified in Withler v. Canada (Attorney
General), [2011] 1 S.C.R. 396.
[31]
If Jeffrey is compared only to other special needs
students, full consideration cannot be given to whether he had genuine
access to the education that all students in British Columbia are entitled to.
This, as Rowles J.A. noted, “risks
perpetuating the very disadvantage and exclusion from mainstream society the Code
is intended to remedy” (see Brooks v. Canada Safeway
Ltd., [1989] 1 S.C.R. 1219, at p. 1237; Gwen Brodsky,
Shelagh Day and Yvonne Peters, Accommodation in the 21st Century
(2012) (online), at p. 41).
[32]
A majority of students do not require intensive
remediation in order to learn to read. Jeffrey does. He was unable to get it
in the public school. Was that an unjustified denial of meaningful access to
the general education to which students in British Columbia are entitled and,
as a result, discrimination?
[33]
As the Tribunal properly recognized, to demonstrate prima
facie discrimination, complainants are required to show that they have a characteristic protected from discrimination under the Code; that they experienced
an adverse impact with respect to the service; and that the protected
characteristic was a factor in the adverse impact. Once a prima facie case
has been established, the burden shifts to the respondent to justify the
conduct or practice, within the framework of the exemptions available under
human rights statutes. If it cannot be justified, discrimination will be found
to occur.
[34]
There is no dispute that Jeffrey’s dyslexia is a disability. There is
equally no question that any adverse impact he suffered is related to his
membership in this group. The question then is whether Jeffrey has, without
reasonable justification, been denied access to the general education available
to the public in British Columbia based on his disability, access that must be
“meaningful”: Eldridge v. British Columbia (Attorney
General), [1997] 3 S.C.R. 624, at para. 71; University of British Columbia v. Berg,
[1993] 2 S.C.R. 353, at pp. 381-82. (See also Quebec
(Commission des droits de la personne et des droits de la jeunesse) v. Montréal
(City), [2000] 1 S.C.R. 665, at para. 80; Council
of Canadians with Disabilities v. VIA Rail Canada Inc., [2007] 1 S.C.R. 650, at paras. 121 and 162; A. Wayne MacKay, “Connecting Care and Challenge: Tapping Our Human Potential”
(2008), 17 E.L.J. 37, at pp. 38 and 47.)
[35]
The answer is informed by the mandate and objectives of
public education in British Columbia during the relevant period. As with many
public services, educational policies often contemplate that students will
achieve certain results. But the fact that a particular student has not
achieved a given result does not end the inquiry. In some cases, the
government may well have done what was necessary to give the student access to
the service, yet the hoped-for results did not follow. Moreover, policy
documents tend to be aspirational in nature, and may not reflect realistic
objectives. A margin of deference is, as a result, owed to governments and
administrators in implementing these broad, aspirational policies.
[36]
But if the evidence demonstrates that the government failed to deliver the mandate and
objectives of public education such that a given student was denied meaningful
access to the service based on a protected ground, this will justify a
finding of prima facie discrimination.
[37]
As previously noted, the mandate and objectives for
public education during the relevant period were set out in the School Act,
which stated in its preamble that “the purpose of
the British Columbia school system is to enable all learners to develop their
individual potential and to acquire the knowledge, skills and attitudes needed
to contribute to a healthy, democratic and pluralistic society and a prosperous
and sustainable economy”. A related policy document, the 1989 Mandate for the School System,
O.I.C. 1280/89, said that the government was “responsible
for ensuring that all of our youth have the opportunity to obtain high quality
schooling that will assist in the development of an educated society” (p. D-96).
The Mandate said that schools should develop students who are, among
other things, “thoughtful, able to learn and to think
critically . . . can communicate information from a broad knowledge base . . .
[are] creative, flexible, self-motivated . . . have a positive self image . . .
[are] capable of making independent decisions . . . [are] skilled and . . . can
contribute to society generally, including the world of work” (p. D-96).
[38]
There were divergent views when Jeffrey was in school
about how “special needs” students could best be educated. The Province’s “Special
Programs: A Manual of Policies, Procedures and Guidelines” (“1985 Manual”)
contemplated a “cascade” model of service delivery, where a “range” of
placements would be available, including a “very highly specialized”
education environment for a small number of students (ss. 4.1 and 4.2). The
predominant policy in the 1985 Manual, however, was the integration of special
needs students into the general classroom whenever possible.
[39]
Notably, however, the 1985 Manual said that “[s]pecial
education shares the basic purpose of all education: the optimal
development of individuals as skillful, free, and purposeful persons, able to
plan and manage life and to realize highest potential as individuals and as
members of society” (s. 3.1 (emphasis added)). It added that “[a]ll
children should be afforded opportunities to develop their full potential” (s.
3.1 (emphasis in original)).
[40]
These education goals in British Columbia informed the Tribunal’s
conclusion that the District did not take the necessary steps to give Jeffrey
the education to which he was entitled. Prima facie discrimination was made out based, in essence, on two factors: the
failure by the District to assess Jeffrey at an earlier stage; and the insufficiently
intensive remediation provided by the District for Jeffrey’s learning
disability in order for him to get access to the education he was entitled to.
Only the second is in issue before us, since the conclusions about early
assessment which were quashed by the reviewing court, were not appealed to this
Court. That leaves only the issue of the sufficiency of the services given to
Jeffrey by the District.
[41]
There is no doubt that Jeffrey received some special
education assistance until Grade 3, but in my view the Tribunal’s conclusion
that the remediation was far from adequate to give
Jeffrey the education to which he was entitled, was
fully supported by the evidence. To start, the
Tribunal found that the Moores were told by District employees that
Jeffrey required intensive remediation which, as a result of the closing of the
Diagnostic Centre, would only be available outside of
the public school system. After Jeffrey’s psycho-educational
assessment in April 1994, Ms. Tennant concluded that he “needed more intensive
remediation than he had been receiving”, and recommended that he be considered
for the Diagnostic Centre
program. The Tribunal accepted the Moores’ evidence that at a meeting with Ms.
Tennant after this assessment, they were advised that since the Diagnostic Centre was not an option as a
result of its pending closing, Kenneth Gordon School “was
the only alternative that would provide the intense remediation that Jeffrey
required”.
[42]
The Tribunal also put great reliance on the views of
Ms. Tennant and Ms. Waigh, who had “worked most closely with” Jeffrey at
Braemar, and whose “professional judgment” it accepted. It found that Ms.
Tennant had “recognized that Jeffrey needed intensive remediation in an
alternate setting”, and recommended that he look at the Diagnostic Centre. This recommendation was
made “in addition to the Aide
time to which Jeffrey was entitled under the provisions of the Collective
Agreement”. The Tribunal found that “Ms. Waigh agreed that [Diagnostic Centre]
would have been beneficial to Jeffrey”, and noted that
Ms. Tennant
described Jeffrey’s case as one of the worst she had ever seen in her many
years of experience. According to her, Jeffrey needed a high degree of
intensive one-on-one instruction in a setting designed to minimize
distractions. Her opinion was that Jeffrey needed intensive remediation which,
in the District, was only offered by the [Diagnostic Centre].
On the basis of this
evidence, the Tribunal concluded that “[w]hile it is clear that the one-on-one
attention he received was unusual, and that Ms. Waigh was a well-qualified
specialist, the services were not intensive enough to meet his
disability-related needs.”
[43]
The Tribunal found that when the decision to close the
Diagnostic Centre was made, the District did so without knowing how the needs of students like
Jeffrey would be addressed, and without “undertak[ing] a needs-based analysis, consider[ing] what
might replace [Diagnostic Centre], or assess[ing] the effect of the closure on
[Severe Learning Disabilities] students”. The Tribunal
noted that at the Board meeting on April 26, 1994, when the budget closing the
Diagnostic Centre was approved, the Minutes stated that “[a]ll Trustees indicated
in this discussion that they were adopting the bylaw as it was required by
legislation and not because they believed it met the needs of the students.”
It concluded that Dr. Robin Brayne, the District’s Superintendent of Schools, and the District
in general “did not know how many students would be affected” by the closure.
In fact, on the day of the Board vote, the District’s Assistant Superintendent
and the Coordinator of Student Services informed Dr. Brayne that it was “too
early to know precisely how the needs of high incidence students will be
addressed in the absence of the Diagnostic Centre”.
[44]
Nor did the District consult
Ms. Waigh or Ms. Tennant, despite their role in providing services to Severe
Learning Disabilities students and their opposition to the closure. It was
only at the end of June 1994, more than two months after the decision to close
the Diagnostic Centre, that Dr. Brayne requested the development of a policy
document to set out the District’s plan for addressing the needs of Severe
Learning Disabilities students in the absence of the Diagnostic Centre. The
policy document was to be discussed in August, with training planned for the
fall and winter of 1994/95. As a result, the Tribunal concluded that “nothing
was in place in September when schools opened, other than what the schools
already provided”.
[45]
Moreover, the Tribunal rejected
the District’s argument that the educational philosophy of integration was “a
consideration” in the closure of the Diagnostic Centre, since “[i]t was clear
from the evidence of all of the District’s witnesses that they thought the [Diagnostic
Centre] provided a useful service.” It noted that Dr. Brayne admitted in
cross-examination that the closure was not motivated by educational policy, and
acknowledged that “without [the Diagnostic Centre], the range of options
available to [Severe Learning Disabilities] students was reduced [and]
according to the 1985 Manual, [the remaining resources] were not intended for [Severe Learning
Disabilities] students”. As a result, based on “the evidence, the concurrent
memoranda, and the speed at which the decision was made”, the Tribunal
concluded that “the sole reason for the closure was financial” (emphasis
added).
[46]
The Tribunal was cognizant of
the deference it owed to the District in delivering educational services, and
the fact that Jeffrey’s needs could have been met by means other than the
Diagnostic Centre. In brief, the Tribunal found that when the decision to close the Diagnostic
Centre was made, the District’s motivations were exclusively financial, and it
had failed to consider the consequences or plan for alternate accommodations.
[47]
This failure was crucial in light of the expert
evidence that intensive supports were needed generally to remedy Jeffrey’s
learning disability, and that he had not received the support he needed in the
public school system. The Tribunal acknowledged that
it was impossible to compare Jeffrey’s current abilities to what he might have achieved if he had received earlier and more
intensive services. But while the failure to obtain a given result did not in
itself constitute adverse treatment, the Tribunal accepted the evidence of two
experts who, after examining Jeffrey, found that he “would have benefited from
more intensive remediation earlier and from attending at the [Diagnostic Centre]”.
[48]
It was therefore the combination of the clear
recognition by the District, its employees and the experts that Jeffrey
required intensive remediation in order to have meaningful access to education,
the closing of the Diagnostic Centre, and the fact that the Moores were told
that these services could not otherwise be provided by the District, that
justified the Tribunal’s conclusion that the failure of the District to meet
Jeffrey’s educational needs constituted prima facie discrimination. In
my view, this conclusion is amply supported by the record.
[49]
The next question is whether the District’s conduct was
justified. At this stage in the analysis, it must be
shown that alternative approaches were investigated (British Columbia (Public Service Employee Relations Commission) v.
BCGSEU, [1999] 3 S.C.R. 3 (“Meiorin”), at para. 65). The prima facie discriminatory
conduct must also be “reasonably necessary” in order to accomplish a broader
goal (Ontario Human Rights Commission v. Borough of Etobicoke, [1982] 1
S.C.R. 202, at p. 208; Central Okanagan School District No. 23 v. Renaud,
[1992] 2 S.C.R. 970, at p. 984). In other words, an employer or service
provider must show “that it could not have done anything else reasonable or
practical to avoid the negative impact on the individual” (Meiorin, at
para. 38; Central Alberta Dairy Pool v. Alberta (Human Rights Commission),
[1990] 2 S.C.R. 489, at pp. 518-19; Council of Canadians with Disabilities
v. VIA Rail Canada Inc., at para. 130).
[50]
The District’s justification centred on the budgetary
crisis it faced during the relevant period, which led to the closure of the
Diagnostic Centre and other related cuts. There is no doubt that the District
was facing serious financial constraints. Nor is there any doubt that this is a
relevant consideration. It is undoubtedly difficult for administrators to
implement education policy in the face of severe fiscal limitations, but accommodation is not a question of “mere efficiency”, since “[i]t
will always seem demonstrably cheaper to maintain the status quo and not
eliminate a discriminatory barrier” (VIA Rail, at para. 225).
[51]
In Jeffrey’s case, the Tribunal accepted that the
District faced financial difficulties during the relevant period. Yet it also found
that cuts were disproportionably made to special needs programs. Despite their
similar cost, the District retained some discretionary
programs, such as the Outdoor School — an outdoor campus where students learned
about community and the environment — while eliminating the Diagnostic Centre.
As Rowles J.A. noted, “without undermining the educational value of the Outdoor
School, such specialized and discretionary initiatives cannot be compared with
the accommodations necessary in order to make the core curriculum accessible to
severely learning disabled students” (para. 154).
[52]
More significantly, the Tribunal found, as previously noted, that the
District undertook no assessment, financial or otherwise, of what
alternatives were or could be reasonably available to accommodate special needs
students if the Diagnostic Centre were closed. This was cogently summarized by
Rowles J.A. as follows:
The
Tribunal found that prior to making the decision to close [the Diagnostic
Centre], the District did not undertake a needs-based analysis, consider what
might replace [the Diagnostic Centre], or assess the effect of the closure on
severely learning disabled students. The District had no specific plan in place
to replace the services, and the eventual plan became learning assistance,
which, by definition and purpose, was ill-suited for the task. The philosophy
for the restructuring was not prepared until two months after the decision had
been made (paras. 380-382, 387-401, 895-899). These findings of fact of the
Tribunal are entitled to deference, and undermine the District’s submission
that it discharged its obligations to investigate and consider alternative
means of accommodating severely learning disabled students before cutting
services for them. Further, there is no evidence that the District
considered cost-reducing alternatives for the continued operation of [the
Diagnostic Centre]. [Emphasis added; para. 143.]
The failure to consider
financial alternatives completely undermines what is, in essence, the District’s
argument, namely that it was justified in providing no meaningful access to an
education for Jeffrey because it had no economic choice. In order to decide
that it had no other choice, it had at least to consider what those
other choices were.
[53]
Given the Tribunal’s findings that the District had
other options for addressing its budgetary crisis, its conclusion that the
District’s conduct was not justified should not be disturbed. The finding of
discrimination is thereby confirmed.
[54]
This brings us to the Province’s role. The District’s budgetary crisis
was created, at least in part, by the Province’s funding shortfalls. But in
light of the Tribunal’s finding that it was the District which failed to
properly consider the consequences of closing the Diagnostic Centre or how to
accommodate the affected students, it seems to me that the conclusion that the
Province was liable for the District’s discriminatory conduct towards Jeffrey
cannot be sustained.
[55]
This leads to considering the remedies imposed by the
Tribunal which have been appealed to this Court. A remedial decision by the
Tribunal is subject to a standard of patent unreasonableness according to s. 59
of the Administrative Tribunals Act, S.B.C. 2004, c. 45.
[56]
The Tribunal awarded the Moores
the amount of tuition paid for Jeffrey to attend Kenneth Gordon School and
Fraser Academy, up to and including Grade 12, half of the costs incurred for
his transportation to and from those schools, and $10,000 for “the injury to
[Jeffrey’s] dignity, feelings and self-respect”. This order, it seems to me,
is sustainable given the actual scope of the complaint.
[57]
But the Tribunal’s systemic remedies are so remote from
the scope of the complaint, that in my view they reach the threshold set out in
s. 59 of the Administrative Tribunals Act. Those problematic remedies
are:
• That the Province allocate
funding on the basis of actual incidence levels, establish mechanisms ensuring
that accommodations for Severe Learning Disabilities students are appropriate
and meet the stated goals in legislation and policies, and ensure that
districts have a range of services to meet the needs of Severe Learning
Disabilities students.
• That
the District establish mechanisms to ensure that its delivery of services to
Severe Learning Disabilities students meet the stated goals in
legislation and policies, and ensure that it had a range of services to meet
the needs of Severe Learning Disabilities students.
• The Tribunal remained seized of the matter to oversee the
implementation of its remedial orders.
[58]
Having first found that Jeffrey had suffered
discrimination at the hands of the District, the Tribunal then considered
whether the broader policies of the District and the Province constituted
systemic discrimination. I think this flows from the fact that it approached
discrimination in a binary way: individual and systemic. It was, however,
neither necessary nor conceptually helpful to divide discrimination into these
two discrete categories. A practice is discriminatory whether it has an
unjustifiably adverse impact on a single individual or systemically on several:
Griggs v. Duke Power Co., 401 U.S. 424 (1971). The only difference is
quantitative, that is, the number of people disadvantaged by the practice.
[59]
In Canadian National Railway Co. v. Canada (Canadian
Human Rights Commission), [1987] 1 S.C.R. 1114,
this Court first identified ‘systemic discrimination’ by name. It defined it
as “practices or attitudes that have, whether by design
or impact, the effect of limiting an individual’s or a group’s right to the
opportunities generally available because of attributed rather than actual
characteristics” (p. 1138). Notably, however, the designation did not change
the analysis. The considerations and evidence at play in a
group complaint may undoubtedly differ from those in an individual complaint,
but the focus is always on whether the complainant has suffered arbitrary
adverse effects based on a prohibited ground.
[60]
The inquiry is into whether there is discrimination,
period. The question in every case is the same: does
the practice result in the claimant suffering arbitrary — or unjustified —
barriers on the basis of his or her membership in a protected group. Where it
does, discrimination will be established.
[61]
It is true that before Meiorin and British Columbia (Superintendent of Motor Vehicles) v.
British Columbia (Council of Human Rights), [1999] 3 S.C.R. 868 (“Grismer”),
different remedial approaches had been applied for
direct versus adverse impact discrimination. But in Meiorin,
McLachlin J. observed that since few rules are framed in directly
discriminatory terms, the human rights issue will generally be whether the
claimant has suffered adverse effects. Insightfully, she commented that
upholding a remedial distinction between direct and adverse effect
discrimination “may, in practice, serve to legitimize
systemic discrimination” (para. 39). The Meiorin/Grismer
approach imposed a unified remedial theory with two aspects: the removal of
arbitrary barriers to participation by a group, and the
requirement to take positive steps to remedy the adverse impact of neutral
practices.
[62]
Meiorin and Grismer
also directed that practices that are neutral on their face but have an
unjustifiable adverse impact based on prohibited grounds will be subject to a
requirement to “accommodate the characteristics of affected groups within their
standards, rather than maintaining discriminatory standards supplemented by
accommodation for those who cannot meet them” (Grismer, at para. 19).
[63]
In that sense, it is certainly true that a remedy for
an individual claimant can have a ‘systemic’ impact. In Grismer, for
example, the issue was a rule that excluded individuals with a medical
condition affecting peripheral vision — homonymous hemianopia — from obtaining
a drivers’ licence. The Court concluded that this rule had a discriminatory
impact on Mr. Grismer and upheld the Tribunal’s order that the Superintendent
test Mr. Grismer individually. Although the remedy was individual to Mr.
Grismer, it clearly had remedial consequences for others in his circumstances.
Similarly, a finding that Jeffrey suffered discrimination and was entitled to a consequential personal
remedy, has clear broad remedial repercussions for how other students with
severe learning disabilities are educated.
[64]
But the remedy must flow from the claim. In this case,
the claim was made on behalf of Jeffrey, and the evidence giving concrete
support to the claim all centred on him. While the
Tribunal was certainly entitled to consider systemic evidence in order
to determine whether Jeffrey had suffered discrimination, it was unnecessary
for it to hold an extensive inquiry into the precise
format of the provincial funding mechanism or the entire provincial
administration of special education in order to determine whether Jeffrey
was discriminated against. The Tribunal, with great
respect, is an adjudicator of the particular claim that is before it, not a Royal Commission.
[65]
The connection between the high incidence/low cost
cap and the closure of the Diagnostic Centre is remote, given the range of
factors that led to the District’s budgetary crisis. There is
no particular reason to think that these funding mechanisms could not be
retained in some form while still ensuring that Severe Learning Disabilities
students receive adequate support. It is entirely legitimate for the Province
to choose a block funding mechanism in order to ensure that districts do not
have an incentive to over-report Severe Learning Disabilities students, so long as it also complies with its human rights obligations.
In other words, while systemic evidence can be
instrumental in establishing a human rights complaint, the evidence about the
provincial funding regime, and the high incidence/low cost cap in particular,
was too remote to demonstrate discrimination against Jeffrey. And the Tribunal’s orders that the District establish mechanisms to ensure that accommodations for
Severe Learning Disabilities students meet the stated goals in legislation and
policies, and provide a range of services to meet their needs, in any event,
essentially direct the District to comply with the Human Rights Code.
They are, to that extent, redundant.
[66]
Moreover, the Tribunal’s order that it remain seized of
the matter to oversee implementation is hardly suited to a claim brought on
behalf of an individual student who has finished his high school education and
will not re-enter the public school system. It goes without saying that if the District is to
avoid similar claims such as those Jeffrey brought, it will have to ensure that
it provides a range of services for special needs students in accordance with
the School Act and its related policies. There
is no remaining need for the Tribunal to remain seized of the matter in order
to satisfy Jeffrey’s claim.
[67]
In fairness to the Tribunal, I think the fact that the scope of the
inquiry and the resulting remedial orders were expanded beyond Jeffrey’s actual
complaints can be traced to the unusual procedural history of this case. Frederick Moore’s initial complaints under s. 8 alleged that the
District and the Province had failed to identify Jeffrey’s disability early
enough and failed to provide him with sufficient support to enable him to
access public education. He also complained that the District and the Province
had failed to properly fund, support and monitor special education throughout
the Province.
[68]
In a preliminary decision on the scope of the complaint
and the required disclosure, a Tribunal member allowed the Moores to lead
systemic evidence establishing the complaint. However, she properly noted that
“[a]lthough systemic discrimination does not have to be specifically pleaded,
it must relate to the complaint as framed by the Complainant” (emphasis
added). This, I think, was a clear direction to the Tribunal hearing the
merits of the case that while systemic evidence could be helpful, the claim
should remain centred on Jeffrey.
[69]
But the issue was complicated on judicial review where,
in upholding this preliminary decision, Shaw J. said that the complaint “includes
allegations of province-wide systemic discrimination by the Ministry against
dyslexic students” ((2001), 88 B.C.L.R. (3d) 343 (emphasis added)). This does
not appear to have been challenged before the Tribunal, and I think it was on
this basis that the Tribunal appears to have departed from the actual focus of
the complaint — Jeffrey — and imposed systemic remedies based on its systemic
conclusions.
[70]
This does not in any way detract, however, from the
cogency of the Tribunal’s core analysis. Its finding of discrimination against
Jeffrey Moore by the District should be upheld, as should the individual orders,
which reimburse the Moores for the cost of private schooling and award them
damages. These orders properly seek to compensate them for the harm that
Jeffrey suffered and were well within the Tribunal’s broad remedial authority.
Given my earlier comments on the liability of the Province, however, the order
for reimbursement and damages should apply only against the District. I would,
however, set aside the remaining orders.
[71]
The appeal is therefore substantially allowed as
discussed, with costs to the Moores throughout since they were successful in
upholding the central finding that there was discrimination.
Appeal substantially allowed
with costs throughout.
Solicitor for the
appellant: Community Legal Assistance Society, Vancouver.
Solicitor for the respondent Her
Majesty The Queen in Right of the Province of British Columbia, as represented
by the Ministry of Education: Attorney General of British Columbia,
Victoria.
Solicitors for the respondent the
Board of Education of School District No. 44 (North Vancouver), formerly
known as The Board of School Trustees of School District No. 44 (North
Vancouver): Guild Yule, Vancouver.
Solicitor for the intervener the Attorney
General of Ontario: Attorney General of Ontario, Toronto.
Solicitor for the intervener Justice
for Children and Youth: Canadian Foundation for Children, Youth &
the Law, Toronto.
Solicitor for the intervener the
British Columbia Teachers’ Federation: British Columbia Teachers’
Federation, Vancouver.
Solicitors for the intervener the
Council of Canadians with Disabilities: Camp Fiorante Matthews,
Vancouver.
Solicitor for the interveners the
Ontario Human Rights Commission, the Saskatchewan Human Rights Commission and
the Alberta Human Rights Commission: Ontario Human Rights Commission,
Toronto.
Solicitors for the intervener the
International Dyslexia Association, Ontario Branch: Norton Rose
Canada, Toronto.
Solicitor for the intervener the
Canadian Human Rights Commission: Canadian Human Rights Commission, Ottawa.
Solicitors for the intervener the
Learning Disabilities Association of Canada: Pitblado, Winnipeg.
Solicitors for the intervener the
Canadian Constitution Foundation: Bennett Jones, Ottawa.
Solicitor for the intervener the Manitoba
Human Rights Commission: Manitoba Human Rights Commission, Winnipeg.
Solicitor for the intervener the
West Coast Women’s Legal Education and Action Fund: West Coast Women’s
Legal Education and Action Fund, Vancouver.
Solicitor for the intervener the
Canadian Association for Community Living: ARCH Disability Law
Centre, Toronto.
Solicitor for the intervener Commission des droits de
la personne et des droits de la jeunesse: Commission des droits de
la personne et des droits de la jeunesse, Montréal.
Solicitor for the intervener the British Columbia
Human Rights Tribunal: British Columbia Human Rights Tribunal,
Vancouver.
Solicitors
for the intervener the First Nations Child and Family Caring Society of
Canada: Stikeman Elliott, Ottawa.