Date: 20110221
Docket: T-1475-09
Citation: 2011 FC 205
Ottawa, Ontario, February
21, 2011
PRESENT: The Honourable Mr. Justice Near
BETWEEN:
|
|
HIGHLAND PRODUCE LTD.
|
|
|
|
Applicant
|
|
and
|
|
|
EGG FARMERS OF CANADA
(FORMERLY KNOWN AS THE
CANADIAN EGG MARKETING AGENCY)
|
|
|
|
Respondent
|
|
|
|
|
REASONS FOR JUDGMENT AND
JUDGMENT
[1]
This
is an application for judicial review of the August 5, 2009 decision (the
Decision) of the National Farm Products Council (the NFPC). The NFPC dismissed
the Applicant’s complaint (the Complaint) alleging wrongdoing by the
Canadian Egg Marketing Agency (CEMA) (now known as Egg Farmers of Canada). The
NFPC found that the issues raised in the Applicant’s complaint had already been
addressed in earlier arbitration between the parties.
[2]
Based
on the reasons below, this application is dismissed.
I. Background
A. Factual
Background
[3]
The
Applicant, Highland Produce Ltd. (Highland), is a family run
business started in 1969 that, until 2003, operated as a Canadian egg
processor.
[4]
The
Respondent, CEMA, is responsible for administering the supply management system
for eggs in Canada under the Farm
Products Agencies Act, (RS, 1985, c F-4) (the FPAA). In their written
submissions, CEMA explains that they sell eggs that are surplus to the table
market in Canada to egg
processors for processing into egg products. CEMA sold surplus eggs to Highland.
[5]
Highland has long
held concerns regarding CEMA’s conduct. Highland filed a
Competition Bureau Complaint in 2000 and commenced two actions in the Court of
Queen’s Bench of Alberta in 2000 and in 2004. The Competition Bureau
did not have jurisdiction to hear the complaint, and pointed the Applicant to
the NFPC’s jurisdiction under paragraph 7(1) (f) of the FPAA to receive and
investigate complaints. Both Alberta actions were stayed following a
determination that the contract between Highland and CEMA
included an arbitration clause directing all disputes to be referred to
arbitration.
[6]
In
each instance Highland alleged that
CEMA treated Highland unfairly and
advanced claims against CEMA based on negligence and breach of contract,
fiduciary duty, and other private law duties. Highland alleged that CEMA
intended to, and succeeded in, putting Highland out of business
in October 2003.
[7]
The
parties proceeded to arbitration following an agreement reached in December
2005. A viva voce hearing took place over a six week period in
2007 and 2008 before Mr. John Morden (formerly a Justice of the Court
of Appeal for Ontario). The
process was lengthy and included examinations for discovery and production of
documents in addition to the hearing. On August 5, 2008, Mr. Morden
issued a 114-page arbitration decision.
[8]
Mr.
Morden concluded that although CEMA was “far from perfect in many respects”, Highland failed to
establish liability on CEMA’s part and also failed to prove any loss.
Mr. Morden found that Highland’s decision to cease
carrying on business was the result of its own actions and had no rational
connection to CEMA’s conduct. Accordingly, all of Highland’s claims
were dismissed.
[9]
Highland did not
appeal the Arbitration Award. The arbitration agreement between the parties
provided at section 11(b) that the decision of the Arbitrator was to be final
and binding, subject only to statutory rights of appeal, and that no collateral
attack on the Arbitration Award through commencement of independent legal
action would be made. It was recognized as a Judgement of the Alberta Court of
Queen’s Bench on January 8, 2009. Justice Robert Graesser of the
Alberta Court of Queen’s Bench then dismissed Highland’s two
actions which had been stayed in favour of the Arbitration. Highland did not
appeal the dismissals.
[10]
Mr. Morden
subsequently dealt with the issue of costs. Following submissions by the
parties, CEMA was awarded $250,000. Mr. Morden noted that CEMA was
successful with respect to each one of Highland’s claims.
The costs award was recognized as a Judgment of the Court of Queen’s Bench of Alberta on October
8, 2009.
[11]
On
September 18, 2008, Highland submitted a formal complaint to the NFPC
relating to matters that Highland claimed were not
addressed in the arbitration decision and fell within the jurisdiction of the
NFPC. Highland identified
four issues it felt were extant following the Arbitration:
1. the extension of and non-disclosure
of sub-contract pricing to certain industry participants to the exclusion of
others;
2. preferential egg supply arrangements
extended to some processors to the exclusion of others;
3. ongoing and manifest conflicts of
interest on CEMA’s Board of Directors giving rise to favourable
policy/operational decisions of CEMA to the benefit of those conflicted
directors;
4. the failure to collect invoices owing
from select egg processors with the effect that CEMA became a de facto
“lender” to certain egg processors.
[12]
Highland
sought from the NFPC, inter alia, a declaration that CEMA exercised its
powers unreasonably, a declaration that CEMA acted during the material time
period while permitting inappropriate conflicts of interest to exist; a
declaration that CEMA conducted itself in a manner inconsistent with the
objects set out in the FPAA or contrary to the provisions of the Canadian Egg
Marketing Agency Proclamation.
[13]
Highland asked the
NFPC to consider whether a public hearing of the Complaint was warranted and
explained that it was ready to make further submissions on this point once the
NFPC reviewed the arbitration decision. Highland also noted that it was
unlikely that alternative dispute resolution (ADR) would resolve the issues
between the parties, but that Highland would nonetheless be willing to
participate in good faith in such a process should the NFPC believe that ADR
would facilitate resolution.
[14]
Correspondence
between the parties ensued:
• On September 22, 2008, the NFPC
acknowledged receipt of the Complaint.
• On
October 24, 2008 the NFPC sent Highland a letter requesting a
copy of the arbitration decision as well as all background information with
respect to the Complaint. The NFPC advised that they would be in a better
position to discuss with Highland the best process to
follow to address the Complaint once all of the documentation was reviewed.
• On
November 11, 2008, Highland sent the NFPC a copy of the arbitration decision but
suggested that Highland would be better able to provide relevant
background information once the NFPC reviewed the arbitration decisions and
decided how to deal with the Complaint. Highland identified
portions of the arbitration decision that it found to be particularly pertinent
to the Complaint,
• On
December 16, 2008, CEMA sent a letter to the NFPC enclosing its reply to the
Complaint. CEMA opposed the relief requested by Highland on the basis
that a) it was not in the public interest; and b) it was a collateral attack on
an arbitration decision which fully and finally disposed of the matters raised
in the Complaint. CEMA submitted that an examination of the arbitration
decision and, if necessary, relevant portions of the record before the Arbitrator,
would be sufficient for the NFPC to complete its inquiry. CEMA further
submitted that the Complaint should be dismissed as it failed to raise new
issues of current relevance to Highland’s relationship with
CEMA. The bulk of the submissions refuted Highland’s claim that
four issues remained unresolved following arbitration.
• On
December 18, 2008, Highland responded to the NFPC regarding CEMA’s reply
taking exception to their submissions urging dismissal of the Complaint before
the NFPC had decided how to procedurally deal with the Complaint. Highland noted that
they would be happy to make fulsome submissions once direction was received
from the NFPC. At that point CEMA would be entitled to make reply submissions.
• On
December 23, 2008, CEMA wrote to the NFPC in response to Highland’s
December 18, 2008 letter advising that CEMA considered it appropriate
to respond to a formal complaint and ensure that its position on the
public hearing request went on the record. CEMA reiterated that the Complaint
could be handled without a hearing.
• On
January 13, 2009, Highland again wrote to the NFPC taking issue with
CEMA’s reply submissions and again advised that Highland would be “happy to
make fulsome submissions in due course once the format of dealing with Highland’s complaint
has been addressed…”. Highland expressed its view that
if the NFPC should decide to resolve the issue by way of written submissions,
supporting documentary records would need to accompany those submissions.
• On
January 20, 2009, the NFPC responded to both parties. The NFPC advised that
they were still in the investigative phase of the Complaint. The NFPC also
asked the parties to indicate whether they agreed that the principle issues in
the Complaint related to variable pricing decisions made by CEMA in the sale of
eggs to different processors. The NFPC also sought submissions regarding the
relevance of section 11 of the CEMA proclamation to the dispute.
• CEMA
and Highland each
responded to the NFPC’s request on January 29, 2009 and February 6, 2009
respectively.
• In
April and May 2009, a series of communications took place between Highland and the NFPC
with respect to the status of the Complaint.
• In
July, 2009 the NFPC requested a copy of the arbitration agreement, which Highland then
forwarded.
B. Impugned
Decision
[15]
By
letter dated August 5, 2009, the NFPC dismissed Highland’s complaint
in its entirety. Following a review and analysis of all of the documentation,
including the arbitration decision and agreement, as well as the responses of Highland and CEMA to
questions seeking additional information, the NFPC concluded that all of the
issues raised in the Complaint had already been considered in the arbitration
decision. Consequently the NFPC did not consider itself to be in a position to
afford Highland any
substantive relief following a complaint under paragraph 7(1)(f) of the FPAA,
whether the complaint were to proceed by voluntary alternative dispute
resolution or a public hearing.
[16]
Highland brought the
present application for judicial review on September 3, 2009, claiming that it
was denied procedural fairness by the NFPC. Highland seeks an
order in the nature of certiorari to quash and set aside the NFPC’s
decision.
II. Issue
[17]
The
sole issue raised in this application is whether Highland’s right to
procedural fairness was in anyway breached by the NFPC in its dismissal of the
Complaint.
III. Standard
of Review
[18]
With
respect to issues of procedural fairness, post-Dunsmuir jurisprudence
from this Court has consistently held that such questions are to be reviewed
according to a correctness standard. Accordingly, the decision-maker is owed
no deference. As explained in Skechley v Canada (Attorney
General),
2005 FCA 404, [2006] 3 FCR 392 at para 53:
[…] The decision-maker has either
complied with the content of the duty of fairness appropriate for the
particular circumstances, or has breached this duty.
IV. Argument
and Analysis
A. Highland was Afforded
the Requisite Degree of Procedural Fairness
[19]
In
this application Highland essentially argues that the NFPC breached the
duty of procedural fairness it owed to Highland by not allowing Highland to make
submissions, tender evidence, and participate in a hearing. Highland further
argues that the NFPC violated the principle of audi alteram partem.
[20]
CEMA
submits that the NFPC gave Highland the degree of
procedural fairness to which it was entitled.
[21]
It
is clear that both parties agree that the NFPC owed Highland some degree
of procedural fairness. The dispute is as to what the content of that duty
should be, and whether or not the duty was fulfilled. Both parties submit that
determining the required level of procedural fairness which a party is owed is
a contextual exercise, depending on the circumstances of each particular case.
[22]
The
framework for analyzing the content of the duty of fairness was set out by the
Supreme Court of Canada in Baker v. Canada (Minister of
Citizenship and Immigration), [1999] 2 S.C.R. 817, 174 DLR (4th) 193. Both
parties rely on Baker, but in so doing, present a divergent analysis of
what Baker would require of the NFPC in this matter. While I realize
that the mere fact that the principal of Highland, Mr.
Ewanishan, is pursuing this application means that the Complaint is of great
importance to him personally, I believe that an analysis of the Baker factors,
set out below, shows that Highland was treated fairly and
appropriately by the NFPC.
[23]
Before
moving to the Baker factors, I would like to provide my view on certain
factual and contextual representations made by Highland and refuted
by CEMA. In making the Complaint to the NFPC, Highland claims to
have been directed to the statutory complaint structure by the Arbitrator,
Mr. Morden. This understanding of the arbitration decision seems, in
part, to have provided the impetus to make a Complaint to the NFPC following
the lengthy and, most importantly, binding arbitration, and forms the basis of
Highland’s belief that the arbitration failed to address all of Highland’s
allegations of misconduct.
[24]
CEMA
argues in response that this is an “unfair representation” of the arbitration
decision and furthermore, neither the Arbitrator nor the Alberta Court of
Queen’s Bench have any jurisdiction over the NFPC.
[25]
Highland’s
belief, that Mr. Morden held in the arbitration decision that certain issues
fell within the jurisdiction of the NFPC, represents, in my opinion, either a
deep misunderstanding of the arbitration decision, or a misrepresentation of
statements contained therein.
[26]
While
Mr. Morden did hold that it would have been “sensible and obvious” for Highland
to have complained to the NFPC at the outset of its dispute with CEMA in 2000,
in the arbitration decision he merely notes the NFPC had jurisdiction to handle
such matters but that Highland instead chose to both litigate and arbitrate its
complaints. Even reading the decision with an eye for the referral to the NFPC
that Highland claims is
there, reveals no such thing. Certainly the practice of advocacy entails
casting the facts in a light most favourable to an applicant’s legal arguments,
but I am unable to disagree with CEMA’s description of Highland’s
representations as being a “sleight of hand”.
(1) Content
of the Duty of Fairness
[27]
In
Baker, above, at paras 21-28, Justice Claire L’Heureux-Dubé outlined
five factors that assist in determining the degree of procedural fairness owed
in a particular circumstance. These factors include:
a) The
nature of the decision being made and the process followed in making it;
b) The
nature of the statutory scheme and the terms of the statute pursuant to which
the body operates;
c) The
importance of the decision to the individual or individuals affected;
d) The
legitimate expectations of the person challenging the decision; and
e) The
choices of procedure made by the administrative body itself.
[28]
For
clarity I will analyze the nature of the statutory scheme first.
b) Nature
of the Statutory Scheme
[29]
The
Court stated at para 24 of Baker, above:
[…] The role of the particular
decision within the statutory scheme and other surrounding indications in the
statute help determine the content of the duty of fairness owed when a
particular administrative decision is made. Greater procedural protections, for
example, will be required when no appeal procedure is provided within the statute,
or when the decision is determinative of the issue and further requests cannot
be submitted.
[30]
The
FPAA sets out the NFPC’s duties and powers in sections 6 and 7 as follows:
|
Duties
of Council
6.
(1) The duties of the Council are
[…]
b) to review the operations of agencies
with a view to ensuring that they carry on their operations in accordance
with their objects set out in section 21 or 41, as the case may be; and
[…]
Powers
of Council
7.
(1) In order to fulfil its duties, the Council
[…]
(f) shall make such inquiries and take
such action within its powers as it deems appropriate in relation to any
complaints received by it from any person who is directly affected by the
operations of an agency and that relate to the operations of the agency;
[…]
(l) may do all such other things as are
incidental or conducive to the fulfilment of its duties
|
Mission
du Conseil
6.
(1) Le Conseil a pour mission:
[…]
b) de contrôler l’activité des offices
afin de s’assurer qu’elle est conforme aux objets énoncés aux articles 21 ou
41, selon le cas;
[…]
Pouvoirs
du Conseil
7.
(1) Afin de remplir sa mission, le Conseil :
[…]
f) procède aux enquêtes et prend les
mesures qu’il estime appropriées relativement aux plaintes qu’il reçoit — en
ce qui a trait à l’activité d’un office — des personnes directement touchées
par celle-ci;
[…]
l) peut prendre toute autre mesure
utile à la réalisation de sa mission.
|
[31]
Subsection
8(1) directs that public hearings are to be held by the NFPC under certain
circumstances, whereas subsection 8(2) gives the NFPC discretion to hold public
hearings if doing so would be in the public interest:
|
Where
hearing to be held
8.
(1) A public hearing shall be held by the Council
(a) in connection with an inquiry into
the merits of establishing an agency or of broadening the authority of an
existing agency to cover any additional farm product or farm products;
(b) where the Council has under review
a proposed marketing plan or promotion and research plan; or
(c) in connection with any other matter
relating to its objects if the Governor in Council or the Minister directs
the Council to hold a public hearing in connection with such matter.
Where
hearing may be held
(2)
A public hearing may be held by the Council in connection with any matter
relating to its objects where the
Council
is satisfied that such a hearing would be in the public interest.
|
Audience
obligatoire
8.
(1) Le Conseil tient une audience publique :
a) lorsqu’il enquête sur l’opportunité
de la création d’un office ou de l’extension du pouvoir d’un office existant
à un ou plusieurs autres produits agricoles;
b) lorsqu’il étudie un projet de plan
de commercialisation ou de plan de promotion et de recherche;
c) lorsque le gouverneur en conseil ou
le ministre le lui enjoint, relativement à toute autre question de sa
compétence.
Audience
facultative
(2)
Le Conseil peut tenir une audience publique au sujet d’une question de sa
compétence s’il est convaincu
que
cela est dans l’intérêt public.
|
[32]
The
NFPC has also created internal guidelines for the consideration of complaints
(“Complaint Guidelines”) which, as stated in the guidelines under chapter “IV.
General Guidelines”:
Are to be construed liberally
to ensure the fairest, least expensive and most expeditious way of resolving
complaints. To ensure the flexibility required, or to avoid any unfairness,
the NFPC or the Committee may, from time to time, dispense with, or vary any of
these Guidelines in order to meet any unusual requirement or unforeseen
circumstances.
[33]
In
chapter “VI. What Happens Next After a Complaint is Filed” the procedure for
dismissing a complaint is outlined:
3. If Council
considers that the complainant is not directly affected by the Agency order or
regulation, proposed order or regulation or other decision; that the matter is
beyond the jurisdiction of Council; the complainant is late in filing, or
complaint is trivial, frivolous, vexatious or otherwise not substantive;
Council may, after discussing the circumstances with the complainant, dismiss the
complaint.
[34]
CEMA
argues that it is clear based on section 8 of the FPAA that the NFPC is not
required to hold a public hearing in every case. Indeed, the NFPC is required
to hold a public hearing only if there is an inquiry into the merits of
establishing an agency or broadening the authority of an existing agency; if
the NFPC is reviewing a proposed marketing plan; and if the matter relates to
its objects or if directed by the Minister. The present dispute is related to
none of these circumstances.
[35]
Furthermore,
the discretionary authority to hold a public hearing outside of the listed
instances is only to be used if the NFPC is satisfied that such a hearing would
be in the public interest. Again, it is clear that the NFPC is not required to
hold a hearing.
[36]
It
is true, as Highland argues, that
the FPAA does not provide an appeal from a decision of a paragraph 7(1)(f)
complaint. As stated in Baker, above, that a decision is final and no
further requests can be submitted, would usually militate in favour of a higher
degree of procedural protections.
[37]
However,
in the particular circumstances of this case, I am inclined to agree with CEMA
that the fact that a statutory appeal does not exist should be afforded less
weight than it might otherwise attract. Highland already had
a chance to fully argue its allegations in front of a decision-maker in the
underlying arbitration. Based on the record, one might characterize the
Complaint itself as an attempt to appeal parts of the arbitration decision.
[38]
The
statutory scheme does not indicate that Highland should have
been granted a higher degree of procedural fairness.
a) Nature
of the Decision and Process
[39]
The
requirements of procedural fairness vary depending on how closely an
administrative body resembles a court. As stated in Baker, above, at
para 23:
[…] “the closeness of the administrative
process to the judicial process should indicate how much of those governing
principles should be imported into the realm of administrative decision making”.
The more the process provided for, the function of the tribunal, the nature of
the decision-making body, and the determinations that must be made to reach a
decision resemble judicial decision making, the more likely it is that
procedural protections closer to the trial model will be required by the duty
of fairness.[…]
[40]
Determining
the content of the duty of fairness, however, is not as simple as classifying a
tribunal as judicial, quasi-judicial, administrative or executive based on one
of its functions. The Court must consider all the circumstances under which
the tribunal operates. The Supreme Court of Canada held in Bell Canada
v Canadian Telephone Employees Assn, 2003 SCC 36, [2003] 1
SCR 884 at para 22:
[…] In ascertaining the content of the
requirements of procedural fairness that bind a particular tribunal,
consideration must be given to all of the functions of that tribunal. It
is not adequate to characterize a tribunal as "quasi-judicial" on the
basis of one of its functions, while treating another aspect of the legislative
scheme creating this tribunal -- such as the requirement that the tribunal
follow interpretive guidelines that are laid down by a specialized body with
expertise in that area of law -- as though this second aspect of the
legislative scheme were external to the true purpose of the tribunal. All
aspects of the tribunal's structure, as laid out in its enabling statute, must
be examined, and an attempt must be made to determine precisely what
combination of functions the legislature intended that tribunal to serve, and
what procedural protections are appropriate for a body that has these
particular functions.
[Emphasis in original]
[41]
Highland relies on
sections 8, 9 and 10 of the FPAA to argue that the matters considered by the
NFPC may be of a judicial rather than purely administrative nature. These
provisions outline when and how public hearings should be held, as discussed
above.
[42]
Highland admits that
a public hearing will not occur in every instance, but that the availability of
such a hearing, and the process for public hearings outlined in the Guidelines
for Complaints (providing for a pre-hearing conference, written submissions, a
hearing and a written decision) point towards the judicial nature of the NFPC’s
complaint procedure. Highland also submits that the
adversarial nature of the Highland-CEMA dispute coupled with the public hearing
provisions suggest that a higher duty of fairness is warranted.
[43]
CEMA,
on the other hand, submits that the function of the NFPC complaints process is
not to adjudicate disputes. In making this submission, CEMA relies on the
Federal Court of Appeal decision in Leth Farms Ltd v Canada (Attorney
General), 2007 FCA 49, [2007] 4 FCR 410.
[44]
In
Leth Farms, the Court considered whether the NFPC erred in dismissing a
complaint based on lack of jurisdiction. The Court held that the NFPC’s powers
must be considered in the context of the duties imposed in section 6 of the
FPAA, and that there is an interdependent relationship between the duties of
the NFPC, the NFPC’s complaint power, and the objects of agencies overseen by the
NFPC as stated in the FPAA.
[45]
As
such, the Court explains that the words in paragraph 7(1)(f) “take such action…as
it deems appropriate” needs to be interpreted in light of the duty imposed on
the NFPC by paragraph 6(1)(b) “to review the operations of agencies with a
view to ensuring that they carry on their operations in accordance with their
objects…”. Section 21 of the FPAA broadly states the
objects of an agency, such as CEMA,
established pursuant to the FPAA:
|
Objects
21.
The objects of an agency are
(a) to promote a strong, efficient and
competitive production and marketing industry for the regulated product or
products in relation to which it may exercise its powers; and
(b) to have due regard to the interests
of producers and consumers of the regulated product or products.
|
Mission
21.
Un office a pour mission :
a) de promouvoir la production et la
commercialisation du ou des produits réglementés pour lesquels il est
compétent, de façon à en accroître l’efficacité et la compétitivité;
b) de veiller aux intérêts tant des
producteurs que des consommateurs du ou des produits réglementés.
|
[46]
In
Leth Farms, above, the specific agency in question was the Canadian
Turkey Marketing Agency (“CTMA”). The Court stated at para 50:
[…] In my view, the
significant latitude that is extended to CTMA in relation to the conduct of its
operations is consistent with a broader, rather than a narrower, range of
actions that the Council should be able to take in the fulfillment of its
mandate to conduct a review of the operations of the CTMA, especially in
situations in which a complaint has arisen in relation to such operations. […]
[47]
The
Court went on to emphasize that the nature of the “appropriate action” to be
taken will depend on the actual circumstances of the complaint.
[48]
I
agree with CEMA that, based on the above, the primary purpose of the NFPC’s
complaint function is not to arbitrate private disputes, but to ensure that
agencies are operating in accordance with their objects. Therefore, the NFPC
complaint procedure is not purely judicial and does not require that each
complaint be dealt with by a public hearing and that evidence must be tendered
and considered.
[49]
In
fact, subsection 8(1) limits public hearings to situations where an agency is
being established or a proposed marketing plan is being reviewed. Neither is
happening in the present case. Subsection 8(2) gives the NFPC the discretion
to decide to hold a public hearing only if such a hearing would be in the
public interest.
[50]
Highland
suggests that the adversarial nature of the dispute between Highland and CEMA,
and the adversarial nature of the arbitration that already took place should
trigger a higher degree of procedural fairness. Once again, I must agree with
CEMA that the private nature of the dispute cannot displace the public interest
requirement in subsection 8(2), and that it would be unreasonable to require
the NFPC to conduct a complete adjudicative review of evidence that has already
been considered by the Arbitrator based solely on the fact that Highland
characterizes the complaint as adversarial.
c) Importance
of the Decision
[51]
Generally,
the nature and extent of the procedural duties owed will be more stringent the
greater the impact the decision has on the
person affected. In Baker, above, the Court held at para 25:
[…] The more important the decision is to
the lives of those affected and the greater its impact on that person or those
persons, the more stringent the procedural protections that will be mandated.
[…]
[52]
Highland submits that
the NFPC’s decision to dismiss the Complaint had and has a direct impact on Highland.
[53]
Highland,
however, fails to explain how this is possible, since, as CEMA points out, Highland currently
does not operate as an egg processor and has not operated as an egg processor
since 2003. If the NFPC had decided to further investigate the Complaint, and
order the remedy sought by Highland, it would have no
effect on Highland’s legal rights since Highland is neither a
customer of CEMA, nor commercially engaged with CEMA in any way.
[54]
Highland again claims
that the wrongdoing found by CEMA at the arbitration is directly linked to Highland’s decision
to cease operating as an egg processor “in light of the unfair competitive
environment in which it found itself”. This statement, once again, evidences a
misunderstanding of the arbitration decision in which CEMA was cleared of any
wrong-doing and in which Highland was unable to establish
a link between CEMA’s actions and its own decision to shut down.
[55]
I
understand that the declarations sought by Highland might be of great
vindicatory importance to Mr. Ewanishan, Highland’s principal,
but they are of no practical effect. Since the agreed-to arbitration is complete
and precludes Highland from
re-litigating those issues, it is hard to see what is at stake for Highland in this
Complaint. As CEMA argues, the reality is that the impact of the decision is
no impact at all.
d) Legitimate
Expectations
[56]
The
doctrine of legitimate expectations essentially provides that if an
administrative body makes promises regarding the procedure it follows, it will
be unfair if the body does not follow that expected procedure in a given case (Baker,
above, at para 26).
[57]
Highland
relies on the Complaint Guidelines to argue that Highland had a
legitimate expectation that the NFPC would discuss the Complaint and the basis
on which it was advanced prior to dismissing it.
[58]
CEMA
submits that the Complaint Guidelines did not create a legitimate expectation
that Highland would be
consulted, or, in the alternative, if the Complaint Guidelines did create a
legitimate expectation, the NFPC satisfied its obligation to consult prior to
dismissal.
[59]
The
guideline in question states:
3. If Council considers
that the complainant is not directly affected by the Agency order or
regulation, proposed order or regulation or other decision; that the matter is
beyond the jurisdiction of Council; the complainant is late in filing, or
complaint is trivial, frivolous, vexatious or otherwise not substantive;
Council may, after discussing the circumstances with the complainant, dismiss
the complaint.
[60]
This
provision requires the NFPC to discuss the circumstances with the complainant,
not discuss the complaint itself. Furthermore, this provision needs to be
considered in light of the NFPC’s qualification of the guidelines, that they:
Are to be construed liberally
to ensure the fairest, least expensive and most expeditious way of resolving
complaints. To ensure the flexibility required, or to avoid any unfairness,
the NFPC or the Committee may, from time to time, dispense with, or vary any of
these Guidelines in order to meet any unusual requirement or unforeseen
circumstances.
[61]
CEMA
argues that a representation with respect to a procedure may qualify as a
legitimate expectation only where it is “clear, unambiguous and unqualified,” (Canadian
Union of Public Employees (C.U.P.E.) v Ontario (Minister of
Labour),
2003 SCC 29, [2003] 1 S.C.R. 539 at para 131). In the present case, any representation
with respect to the requirement for a pre-dismissal consultation is clearly
qualified.
[62]
In
my view, I need not determine whether or not the Complaint Guideline
constitutes a legitimate expectation because even if we take that as a given, I
find that the NFPC met their duty to discuss the circumstances with Highland prior to the
dismissal.
[63]
I
consider the correspondence that took place between the parties prior to the
dismissal to be a discussion of the circumstances as required by the Complaint
Guidelines. In effect, the arbitration agreement ousted the NFPC’s
jurisdiction to consider elements of the Complaint that were addressed in the
arbitration decision. There would be no point or purpose in discussing the
substance of the Complaint itself with Highland subsequent
to the NFPC’s review of the arbitration decision; moreover, this is not an
expectation that Highland could have reasonably gleaned from the
Complaint Guidelines.
[64]
In
any case, it is clear from the correspondence between the parties that the NFPC
required a review of the arbitration decision as a preliminary step in the
complaint process. The dismissal of the Complaint based on fact that the
arbitration decision had already dealt with the issues in the Complaint should
not have been a surprise to Highland. The submissions made
by the parties up until this point revolved around the arbitration decision and
agreement.
[65]
I
must agree with CEMA that the NFPC had all of the materials necessary to make
the decision to dismiss the Complaint in a fair manner, and that any concerns
were sufficiently shared with Highland prior to the dismissal.
e) The
Agency’s Choice of Procedure
[66]
The
final factor to consider in determining the content of the duty of fairness is
the agency’s own choice of procedure. Where the statute grants the
decision-maker the ability to choose its own procedures it is entitled to
deference by the reviewing court. As stated in Baker, above, at para
27:
[…] the analysis of what
procedures the duty of fairness requires should also take into account and
respect the choices of procedure made by the agency itself, particularly when
the statute leaves to the decision-maker the ability to choose its own
procedures, or when the agency has an expertise in determining what procedures
are appropriate in the circumstances… While this, of course, is not
determinative, important weight must be given to the choice of procedures made
by the agency itself and its institutional constraints.
[67]
Both
parties seem to agree that the FPAA grants the NFPC broad powers and
considerable discretion in deciding the appropriate procedures to follow on a
case-by-case basis.
[68]
Highland
submits that although the NFPC must be granted deference in how it might have
decided to hear Highland’s submissions, no deference should be afforded
on the issue of whether to hear the submissions at all.
[69]
This
is a flawed argument. While the Complaint Guidelines do require the NFPC, in
most cases, to discuss the circumstances with the complainant before dismissing
a complaint, the NFPC is still able, and indeed required in some circumstances,
to dismiss a complaint before hearing it. The present Complaint is such a
case. Once the NFPC determined that it was unable to hear the Complaint based
on the arbitration decision, the NFPC properly and fairly communicated this
decision to Highland. As CEMA
submits, this is not a case where a complaint was casually dismissed without
process. It is proper in these circumstances to defer to the NFPC’s decision
not to hold a public hearing or review evidence that was before the Arbitrator.
(2) Right
to a Hearing
[70]
Highland submits
additional arguments alleging that the NFPC violated the audi alteram partem
principle by not providing Highland with the opportunity to
make submissions.
[71]
CEMA’s
response to these submissions, with which I agree, is that the right to a
hearing is subsumed within the analysis of Baker factors and need not be
analyzed separately. The purpose of the analysis described in Baker,
above, is to determine the content of the duty of fairness owed and that may,
or may not, require a hearing. In this case it is clear that Highland did not have
a procedural right to a hearing.
[72]
I
would like to reiterate that the decision of the NFPC to dismiss the Complaint
did not have the effect of destroying or altering any rights enjoyed by Highland. Highland had already
had ample opportunity in an extensive adjudicative process to put forth its
views. The procedure followed in assessing the Complaint by the NFPC was fair
and open, appropriate to the statutory context. There is absolutely no
perceived unfairness in the process taken by the NFPC. The NFPC clearly
considered that Highland was of the opinion that the arbitration had not
fully dealt with all of the issues. The NFPC analyzed this position along with
the documents alleged to support it, and ultimately rejected it. The procedure
that Highland seems to
think the NFPC should have followed would have, in fact, been procedurally
unfair to CEMA - a party who had every right to believe that it had
successfully defended itself in a judicial process that both parties agreed
would be conclusive.
[73]
At
the hearing Highland raised the
additional argument that a complaint to the NFPC was not an “action” in the
sense of an “independent legal action” which would be precluded by the
arbitration agreement between the parties. Highland provided
some case law on this point. However, CEMA also provided statutes broadly
defining the term action. I am persuaded that in this particular context, the
term action should be broadly construed. However, even if I am wrong on this
point, the outcome of this case would not differ. The NFPC concluded that all
the issues raised in Highland’s complaint had been
dealt with by the arbitrator. In coming to this conclusion, as discussed
above, the NFPC did not violate the Applicant’s right to procedural fairness.
V. Conclusion
[74]
In
consideration of the above conclusions, this application for judicial review is
dismissed with costs to the Respondent.
JUDGMENT
THIS COURT’S JUDGMENT
is that
this application for judicial review is dismissed with
costs to the Respondent.
“ D.
G. Near ”