Date: 20100526
Docket: T-1593-09
Citation: 2010 FC 556
Ottawa, Ontario, May 26, 2010
PRESENT: The Honourable Mr. Justice Mainville
BETWEEN:
WANDA
MACFARLANE
Applicant
and
DAY
& ROSS INC.
Respondent
REASONS FOR JUDGMENT AND JUDGMENT
[1]
In
this case, the Applicant is seeking the judicial review of a decision dated
September 2, 2009, of an adjudicator appointed pursuant to subsection 242(1) of
the Canada Labour Code, R.S.C. 1985, c. L-2, whereby which he ruled
that he did not have jurisdiction to hear the complaint submitted by Wanda
MacFarlane (the “Applicant”) in which she alleged that she had been unjustly
dismissed from her position with Ross & Day Inc. (the “Respondent”), on the
ground that a procedure for redress related to her complaint was provided for
in the Canadian Human Rights Act, R.S.C. 1985, c. H-6.
[2]
For
the reasons set out below, this judicial review application shall be allowed in
part only. The adjudicator did not breach any principles of natural justice or
procedural fairness in conducting the proceedings and rendering his decision,
and he correctly ruled that paragraph 242(3.1)(b) of the Canada Labour Code
precluded him from hearing and deciding the unjust dismissal complaint.
However, the adjudicator was in error when he declined jurisdiction in a manner
that would exclude the complaint being referred back to him by the Canadian
Human Rights Commission in the exercise of its authority pursuant to paragraph
41(1)(b) or paragraph 44(2)(b) of the Canadian Human Rights Act.
Background
[3]
The
Respondent was first employed with the Applicant in February of 2001. She was
dismissed on July 4, 2008 for the following reasons set out in the written
notice of dismissal which was sent to her by the Respondent (Exhibit 2 of the
affidavit of Wanda MacFarlane at page 36 of the Application record):
This letter will serve as confirmation of
the Company’s decision to terminate your employment, effective immediately.
The reasons for our decision include the
following: your grossly negligent conduct which resulted in you deleting 149
records, and your subsequent attempt at covering this up; your recent absence
without authorization; your unwillingness to continue working in your current
role.
[4]
The
Applicant challenged this dismissal on August 29, 2008, by filing the following
written complaint pursuant to section 240 of the Canada Labour Code (Exhibit
1 of the affidavit of Eric Rowley, at page 18 of Respondent’s record):
I believe I have been unjustly dismissed
by Day and Ross Ltd, July 24 (sic), 2008.
Please investigate this matter.
[5]
An
adjudicator was subsequently appointed pursuant to subsection 242(1) of the Canada
Labour Code to hear and decide this complaint, and on April 21, 2009, he
served notice that a hearing would be held on August 25 and 26, 2009 (paragraph
9 of the affidavit of Wanda MacFarlane).
[6]
After
this notice of hearing on her Canada Labour Code complaint was sent out,
the Applicant submitted another complaint to the Canadian Human Rights
Commission dated May 28, 2009. In a detailed three-page narrative in her
complaint addressed to the Commission, the Applicant made, in particular, the
following submissions (Exhibit 5 of the affidavit of Eric Rowley at pages 35
and 37 of the Respondent’s record):
I have reasonable grounds to believe that
I have been discriminated against. I declare the following to be true to the
best of my knowledge.
My name is Wanda Irene MacFarlane and my
complaint is against Day & Ross Inc. I am 62 years old and I have been
diagnosed with clinical depression, fibromyalgia, and migraine. I believe that
I have been discriminated against on the bases both of my age and my
disability.
[…]
On July 4 2008 I was terminated, retroactively,
by hand delivered letter, having been disabled since May 23rd 2008. I believe
that increasing my exposure to applications known to increase my disability
until I was no longer able to function, denying me disability insurance, and
terminating my employment while I am disabled citing errors made as a result of
this known disability constitute discrimination on the basis of disability.
[7]
The
Canadian Human Rights Commission notified the Respondent of this complaint on
July 24, 2009. In its letter, the Commission indicated the following (Exhibit 5
of the affidavit of Eric Rowley at page 32 of the Respondent’s record):
Please note that an initial review of the
complaint has not identified any issues related to section 41(1) of the Canadian
Human Rights Act. Under section 41(1), the Commission can refuse to deal
with complaints in certain circumstances. In particular, the Commission can
refuse to deal with a complaint where another redress procedure is available to
the complainant, the complaint is beyond the Commission’s jurisdiction, the
allegations in the complaint occurred more than one year before the complaint
was filed, or the complaint is frivolous, trivial, vexatious or made in bad
faith. If you believe that this complaint raises issues under section 41(1),
you should notify the Commission within thirty days of receipt of this letter
so as not to delay the processing of the complaint.
[8]
It
is useful to note that this complaint is still pending before the Canadian
Human Rights Commission, and that as of the date of the hearing of this
judicial review application, no decision pursuant to section 44 of the Canadian
Human Rights Act has yet been rendered by the Commission.
[9]
On
August 14, 2009, the attorney representing the Respondent wrote to the
adjudicator to inform him that, in the light of this new complaint submitted under
the Canadian Human Rights Act, the Respondent was now challenging the
adjudicator’s jurisdiction to hear the Canada Labour Code complaint on
the basis of paragraph 242(3.1)(b) of that Code.
[10]
The
Applicant disputed this jurisdictional challenge on the basis that there was no
allegation of discrimination in her Canada Labour Code complaint and
that this complaint “can be decided without determining whether discrimination
took place” (Exhibit 6 of the affidavit of Wanda MacFarlane at page 50 of the Application
record). The Applicant also submitted to the adjudicator the following
particulars with respect to her Canada Labour Code complaint (Exhibit 7
of the affidavit of Wanda MacFarlane at page 54 of the Application record):
With regard to the particulars of my
unjust dismissal claim, they are as follows:
My letter of dismissal stated four
separate and distinct reasons for terminating my employment. […]
It is my position that each an every one
of these allegations is unfounded. Further, it is my position that, even if any
and all of these allegations were judged on a balance of probabilities to be
true, my dismissal would still be found to be unjust because Day & Ross
failed to apply progressive discipline.
[11]
The
adjudicator responded on August 18, 2009 to the various exchanges of the
parties concerning his jurisdiction and the continuation of the proceedings
before him by rejecting the Respondents’ request for an adjournment and thus maintaining
the original schedule for the hearing of the complaint (Exhibit 10 of the
affidavit of Wanda MacFarlane at page 63 of the Application record):
Upon reflection, I am of the view that
the hearing will continue as scheduled next week and if the employer wishes to
pursue their objection to my jurisdiction they can call the necessary evidence
to support their contention that there is a connection between the matter
before me and the complaint filed before the HRC.
[12]
Following
a request from the Respondent for a reconsideration of his decision to proceed
with the hearing, the adjudicator responded as follows by email dated August
19, 2009, 8:34 am (Exhibit 20 of the affidavit of Eric Rowley, at page 269 of the
Respondent’s record):
I have received and read your response
document, but in order to ensure fairness in this proceeding it is my view that
the hearing must proceed. I note that you refer to certain documents in the
company’s Book of Documents. As you are aware, at this time I have received the
Book of Documents, but I am not aware of whether or not the complainant has
received it, and what her position is with respect to it being before me as
evidence. In my view, the only way in which the preliminary matter can [b]e
addressed, let alone the merits of the matter, is to continue with the hearing
and that is what I have decided. The essence of your objection has an
evidentiary basis, and at this time I have no evidence before me.
Both parties are to attend at the hearing
as per the Notice of Hearing sent by myself earlier this year and be prepared
to raise any preliminary objections. At that time I will address any
preliminary matters and decide whether or not to proceed on the merits. I would
expect that both parties would be prepared to proceed on the merits if needed.
[13]
Faced
with this scheduling and process decision, the Respondent then requested that
the proceedings be bifurcated. The adjudicator responded as follows that same
day by email dated August 19, 2009 1:05 pm (Exhibit 22 of the affidavit of Eric
Rowley, at page 275 of the Respondent’s record):
I will hear submissions on your request
to bifurcate the hearing, but unless convinced to do so, I would expect the
hearing to proceed on the merits.
[14]
A
hearing was thus held before the adjudicator on August 25, 2009, during which evidence
was submitted and representations were made concerning the jurisdictional issue.
After hearing the parties on the jurisdictional issue, the adjudicator decided
to reserve his decision. He decided to adjourn the hearing on the merits of the
complaint until he had ruled on the jurisdictional issue (paragraph 39 of the
affidavit of Wanda MacFarlane and paragraph 59 of the affidavit of Eric Rowley).
The
adjudicator’s decision
[15]
The
adjudicator ruled that he did not have jurisdiction to hear the complaint under
the Canada Labour Code in view of paragraph 242(3.1)(b) thereof, as
interpreted by the Federal Court of Appeal in Byers Transport Ltd. v.
Kosanovich, [1995] 3 F.C. 354, 126 D.L.R.. (4th) 679, [1995]
F.C.J. No. 1066 (QL), leave to appeal to the S.C.C. dismissed, [1995] S.C.C.A.
No. 444 (QL) (hereinafter referred to as “Byers Transport”).
[16]
The
adjudicator noted that he needed to address two questions to determine the
jurisdictional issue under paragraph 242(3.1)(b) of the Canada Labour Code:
a) is the factual situation in the Canadian Human Rights Act complaint
essentially the same as in the Canada Labour Code complaint? and b) does
the Canadian Human Rights Act process provide for some real redress which
would be of personal benefit to the Applicant?
[17]
He
answered these questions as follows at paragraphs 19 to 21 of his decision:
19. In the matter before me, despite the
contention of the complainant, I have no hesitation concluding that the complaint
before me is essentially the same as the complaint she filed with the CHRC. In my
view, although the complaint she filed with the CHRC is more detailed, one need
look no farther than her own words found in the second last paragraph. These
words are set forth above in paragraph 8. She clearly and without equivocation
claims that her termination amounted to discrimination on the basis of
disability. Therefore, I have no alternative but to conclude that complaint
(sic) before the CHRC is essentially the same as that before me. This is
especially so when one considers the fact the complainant submits that the
“errors” that lead to her dismissal were as a result of her disability.
20. With respect to the remedial power
under the CHRA, I agree with [t]he analysis of adjudicator Cooper in Duncan, [[2000] C.L.A.D. No. 588]. In that case,
at paragraph 17, the learned adjudicator identifies some of the broad remedies
available under the CHRA. Although they are not necessarily the same as
those available under the Code, one would be hard pressed to categorize
them as other than “real redress which could be of personal benefit to the same
complainant.”
21. For all of the reasons above I have
no hesitation in concluding that I am statute barred from hearing this matter.
[18]
This
could have put an end to the matter. However the adjudicator then went one step
further at paragraphs 22, 23 and 24 of his decision, and ruled that he had no
jurisdiction to hear complaints for unjust dismissal raising human rights
violations:
22. In coming to this conclusion I note
that the Code has not been amended, as other pieces of legislation across the
country have, to reflect the decision of the Supreme Court of Canada in Parry
Sound (District) Social Services Administration Board and O.P.S.E.U., Local 324
[2003] 2 S.C.R. 57, 2003 SCC 42. This decision concluded amongst other
things, that an arbitrator appointed under a collective agreement, had the
authority to interpret the pertinent Human Rights legislation. This was
because, according to the court, the pertinent Human Rights legislation is
incorporated into each collective agreement. Parry Sound, supra
has been applied by arbitrators and adjudicators across the country, and has
seen the amendment of various pieces of legislation to reflect the state of the
law as formulated by the Supreme Court of Canada.
23. That said, as an adjudicator
appointed under the provisions of the Canada Labour Code, I am a
creature of statute and therefore cannot go on a “frolic of my own”. I must
apply the statute as drafted.
[…]
24. It is my conclusion that as I am
without jurisdiction to hear this matter the complaint, it would be futile to
hear evidence on the merits of the complaint.
Position of the Applicant
[19]
The
Applicant, who is self-represented, has identified ten issues in her application
for judicial review. The Applicant added issues and expanded upon some issues in
her memorandum of fact and law and in her oral submissions at the hearing of
this application. Many of these issues are overlapping. I will summarize the
Applicant’s position as follows.
[20]
First,
the Applicant submits that the adjudicator violated the principles of natural
justice and procedural fairness since the Applicant was not able to adequately
hear the proceedings and the adjudicator did little to remedy that problem.
Indeed, the Applicant submits that the hearing room, situated in a local civic
centre, was noisy. She thus found herself unable to fully follow the
proceedings. Although she did ask the adjudicator to take appropriate measures,
she claims he failed to do so.
[21]
Second,
the Applicant claims that she was never given an opportunity to make her
submissions on the bifurcation of the proceedings sought by the Respondent. This
again raises issues pertaining to natural justice and procedural fairness.
[22]
Third,
the Applicant submits that the reasons of the adjudicator for declining
jurisdiction are deficient since the adjudicator’s analysis does not reveal his
reasoning process, nor does it demonstrate that the relevant law and policy
were properly applied, nor does it specifically respond to the arguments of the
Applicant. Although this submission is, to a certain extent, related to the
Applicant’s arguments challenging the merits of the decision, it does raise
some natural justice and procedural fairness considerations.
[23]
Finally,
the Applicant submits that the adjudicator was wrong in declining jurisdiction.
He is said to have failed to properly identify the essential nature of her Canada
Labour Code complaint, which makes no reference to human rights issues, and
failed to carry out a proper analysis thus leading him to conclude that both
complaints were essentially the same and consequently erroneously refusing to
exercise his jurisdiction.
Position of the
Respondent
[24]
The
Respondent asserts that no breach to procedural fairness or to the principles
of natural justice occurred in this case. In response to the Applicant’s
allegation that she was unable to follow the hearing, it is claimed that she made
only one comment on this matter at the beginning of the hearing, and that the
adjudicator remedied the situation appropriately. The Applicant did not raise
the issue after the adjudicator had corrected the situation, and her failure to
object after assistance had already been provided is fatal to her argument.
Moreover, the Applicant actively participated in the hearing; it can thus be
inferred that she could and did hear the proceedings.
[25]
The
Respondent adds that the adjudicator properly decided to bifurcate the
proceedings as he had the authority to determine the procedure to be followed under
paragraph 242(2)(b) of the Canada Labour Code. Further, the Applicant offered
no evidence showing that she objected to the sought bifurcation at the time of
the hearing. At no time during the hearing or prior to the issuance of the
decision did the Applicant raise any issue regarding the fairness of the
hearing, the process, or the adjudicator’s actions. Moreover, the reasons given
by the adjudicator to bifurcate the proceedings were reasonable in the
circumstances.
[26]
The
Respondent adds that the adjudicator reasonably determined that the complaint filed
under the Canadian Human Rights Act was essentially the same as the
complaint before him. Consequently, paragraph 242(3.1)(b) of the Canada Labour Code clearly applies
in this case, and the adjudicator was thus without jurisdiction to consider the
complaint under the Canada Labour Code.
The legislation
[27]
The
relevant provisions of the Canada Labour Code are subsection 240(1) and
sections 242 and 243 which read as follows:
240. (1) Subject to subsections (2)
and242(3.1), any person
(a) who has completed twelve consecutive months of
continuous employment by an employer, and
(b) who is not a member of a group of employees
subject to a collective agreement,
may make a complaint in writing to an inspector if the
employee has been dismissed and considers the dismissal to be unjust.
242. (1) The Minister may, on receipt of a report pursuant to subsection
241(3), appoint any person that the Minister considers appropriate as an
adjudicator to hear and adjudicate on the complaint in respect of which the
report was made, and refer the complaint to the adjudicator along with any
statement provided pursuant to subsection 241(1).
(2) An adjudicator to whom a complaint has been referred
under subsection (1)
(a) shall consider the complaint within such time
as the Governor in Council may by regulation prescribe;
(b) shall determine the procedure to be followed
but shall give full opportunity to the parties to the complaint to present
evidence and make submissions to the adjudicator and shall consider the
information relating to the complaint; and
(c) has, in relation to any complaint before the adjudicator, the
powers conferred on the Canada Industrial Relations Board, in relation to any
proceeding before the Board, under paragraphs 16(a), (b) and (c).
(3) Subject to subsection (3.1), an adjudicator to whom a
complaint has been referred under subsection (1) shall
(a) consider whether the dismissal of the person
who made the complaint was unjust and render a decision thereon; and
(b) send a copy of the decision with the reasons therefor to each
party to the complaint and to the Minister.
(3.1) No complaint shall be considered by an adjudicator
under subsection (3) in respect of a person where
(a) that person has been laid off because of lack
of work or because of the discontinuance of a function; or
(b) a procedure for redress has been provided elsewhere in or
under this or any other Act of Parliament.
(4) Where an adjudicator decides pursuant to subsection
(3) that a person has been unjustly dismissed, the adjudicator may, by order,
require the employer who dismissed the person to
(a) pay the person compensation not exceeding the
amount of money that is equivalent to the remuneration that would, but for
the dismissal, have been paid by the employer to the person;
(b) reinstate the person in his employ; and
(c) do any other like thing that it is equitable to require the
employer to do in order to remedy or counteract any consequence of the
dismissal.
243. (1) Every order of an adjudicator
appointed under subsection 242(1) is final and shall not be questioned or
reviewed in any court.
(2) No order shall be made, process entered or proceeding taken in any
court, whether by way of injunction, certiorari, prohibition, quo
warranto or otherwise, to question, review, prohibit or restrain an
adjudicator in any proceedings of the adjudicator under section 242.
|
240. (1) Sous
réserve des paragraphes (2) et 242(3.1), toute personne qui se croit
injustement congédiée peut déposer une plainte écrite auprès d’un inspecteur
si :
a) d’une
part, elle travaille sans interruption depuis au moins douze mois pour le
même
b) d’autre part, elle ne fait pas partie d’un groupe
d’employés régis par une convention collective.
242. (1) Sur réception du rapport visé au paragraphe 241(3),
le ministre peut désigner en qualité d’arbitre la personne qu’il juge
qualifiée pour entendre et trancher l’affaire et lui transmettre la plainte
ainsi que l’éventuelle déclaration de l’employeur sur les motifs du congédiement.
(2) Pour l’examen du
cas dont il est saisi, l’arbitre :
a) dispose
du délai fixé par règlement du gouverneur en conseil;
b) fixe
lui-même sa procédure, sous réserve de la double obligation de donner à
chaque partie toute possibilité de lui présenter des éléments de preuve et
des observations, d’une part, et de tenir compte de l’information contenue
dans le dossier, d’autre part;
c) est investi des pouvoirs conférés au Conseil canadien
des relations industrielles par les alinéas 16a), b) et c).
(3) Sous réserve du
paragraphe (3.1), l’arbitre:
a) décide
si le congédiement était injuste;
b) transmet une copie de sa décision, motifs à l’appui, à
chaque partie ainsi qu’au ministre.
(3.1) L’arbitre ne
peut procéder à l’instruction de la plainte dans l’un ou l’autre des cas
suivants :
a) le
plaignant a été licencié en raison du manque de travail ou de la suppression
d’un poste;
b) la présente loi ou une autre loi fédérale prévoit un
autre recours.
(4) S’il décide que
le congédiement était injuste, l’arbitre peut, par ordonnance, enjoindre à
l’employeur :
a) de
payer au plaignant une indemnité équivalant, au maximum, au salaire qu’il
aurait normalement gagné s’il n’avait pas été congédié;
b) de
réintégrer le plaignant dans son emploi;
c) de prendre toute autre mesure qu’il juge équitable de
lui imposer et de nature à contrebalancer les effets du congédiement ou à y
remédier.
243. (1) Les
ordonnances de l’arbitre désigné en vertu du paragraphe 242(1) sont
définitives et non susceptibles de recours judiciaires.
(2) Il n’est admis aucun recours ou décision judiciaire —
notamment par voie d’injonction, de certiorari, de prohibition ou de quo
warranto — visant à contester, réviser, empêcher ou limiter l’action d’un
arbitre exercée dans le cadre de l’article 242.
|
[28]
Subsection 3(1), section
7, subsections 40(1), 41(1), 44(1)(2)(3) and 53(2) and (3) of the Canadian
Human Rights Act read as follows:
3. (1) For all purposes of this Act, the prohibited grounds of
discrimination are race, national or ethnic origin, colour, religion, age,
sex, sexual orientation, marital status, family status, disability and
conviction for which a pardon has been granted.
7. It is a discriminatory practice, directly or indirectly,
(a) to refuse to employ or continue to employ any
individual, or
(b) in the course of employment, to differentiate adversely in
relation to an employee,
40. (1) Subject to subsections (5) and (7), any individual or group of
individuals having reasonable grounds for believing that a person is engaging
or has engaged in a discriminatory practice may file with the Commission a
complaint in a form acceptable to the Commission.
41. (1) Subject to section 40, the
Commission shall deal with any complaint filed with it unless in respect of
that complaint it appears to the Commission that
(a) the alleged victim of the discriminatory
practice to which the complaint relates ought to exhaust grievance or review
procedures otherwise reasonably available;
(b) the complaint is one that could more
appropriately be dealt with, initially or completely, according to a
procedure provided for under an Act of Parliament other than this Act;
(c) the complaint is beyond the jurisdiction of
the Commission;
(d) the complaint is trivial, frivolous, vexatious
or made in bad faith; or
(e) the complaint is based on acts or omissions the last of which
occurred more than one year, or such longer period of time as the Commission
considers appropriate in the circumstances, before receipt of the complaint.
44. (1) An investigator shall, as soon as possible after the conclusion of
an investigation, submit to the Commission a report of the findings of the
investigation.
(2) If, on receipt of a report referred to in subsection
(1), the Commission is satisfied
(a) that the complainant ought to exhaust
grievance or review procedures otherwise reasonably available, or
(b) that the complaint could more appropriately be dealt with,
initially or completely, by means of a procedure provided for under an Act
of Parliament other than this Act, it shall refer the complainant to the
appropriate authority.
(3) On receipt of a report referred to in subsection
(1), the Commission
(a) may request the Chairperson of the Tribunal to
institute an inquiry under section 49 into the complaint to which the report
relates if the Commission is satisfied
(i) that, having regard to all the circumstances of the
complaint, an inquiry into the complaint is warranted, and
(ii) that the complaint to which the report relates should
not be referred pursuant to subsection (2) or dismissed on any ground
mentioned in paragraphs 41(c) to (e); or
(b) shall dismiss the complaint to which the
report relates if it is satisfied
(i) that, having regard to all the circumstances of the
complaint, an inquiry into the complaint is not warranted, or
(ii) that the complaint should be dismissed on any ground mentioned in
paragraphs 41(c) to (e).
53. (2) If at the conclusion of the
inquiry the member or panel finds that the complaint is substantiated, the
member or panel may, subject to section 54, make an order against the person
found to be engaging or to have engaged in the discriminatory practice and
include in the order any of the following terms that the member or panel
considers appropriate:
(a) that the person cease the discriminatory
practice and take measures, in consultation with the Commission on the
general purposes of the measures, to redress the practice or to prevent the
same or a similar practice from occurring in future, including
(i) the adoption of a special program, plan or
arrangement referred to in subsection 16(1), or
(ii) making an application for approval and implementing
a plan under section 17;
(b) that the person make available to the victim
of the discriminatory practice, on the first reasonable occasion, the rights,
opportunities or privileges that are being or were denied the victim as a
result of the practice;
(c) that the person compensate the victim for any
or all of the wages that the victim was deprived of and for any expenses
incurred by the victim as a result of the discriminatory practice;
(d) that the person compensate the victim for any
or all additional costs of obtaining alternative goods, services, facilities
or accommodation and for any expenses incurred by the victim as a result of
the discriminatory practice; and
(e) that the person compensate the victim, by an amount not
exceeding twenty thousand dollars, for any pain and suffering that the victim
experienced as a result of the discriminatory practice.
(3) In addition to any order under subsection (2), the member or panel
may order the person to pay such compensation not exceeding twenty thousand
dollars to the victim as the member or panel may determine if the member or
panel finds that the person is engaging or has engaged in the discriminatory
practice wilfully or recklessly.
|
3. (1) Pour l’application de la présente loi, les motifs de
distinction illicite sont ceux qui sont fondés sur la race, l’origine
nationale ou ethnique, la couleur, la religion, l’âge, le sexe, l’orientation
sexuelle, l’état matrimonial, la situation de famille, l’état de personne
graciée ou la déficience.
7. Constitue
un acte discriminatoire, s’il est fondé sur un motif de distinction illicite,
le fait, par des moyens directs ou indirects :
a) de
refuser d’employer ou de continuer d’employer un individu;
b) de le défavoriser en cours d’emploi.
40. (1) Sous réserve des paragraphes (5) et (7), un individu
ou un groupe d’individus ayant des motifs raisonnables de croire qu’une
personne a commis un acte discriminatoire peut déposer une plainte devant la
Commission en la forme acceptable pour cette dernière.
41. (1) Sous
réserve de l’article 40, la Commission statue sur toute plainte dont elle est
saisie à moins qu’elle estime celle-ci irrecevable pour un des motifs
suivants :
a) la
victime présumée de l’acte discriminatoire devrait épuiser d’abord les
recours internes ou les procédures d’appel ou de règlement des griefs qui lui
sont normalement ouverts;
b) la
plainte pourrait avantageusement être instruite, dans un premier temps ou à
toutes les étapes, selon des procédures prévues par une autre loi fédérale;
c) la
plainte n’est pas de sa compétence;
d) la
plainte est frivole, vexatoire ou entachée
de mauvaise foi;
e) la plainte a été déposée après l’expiration d’un délai
d’un an après le dernier des faits sur lesquels elle est fondée, ou de tout
délai supérieur que la Commission estime indiqué dans les circonstances.
44. (1) L’enquêteur présente son rapport à la Commission le
plus tôt possible après la fin de l’enquête.
(2) La Commission
renvoie le plaignant à l’autorité compétente dans les cas où, sur réception
du rapport, elle est convaincue, selon le cas :
a) que le
plaignant devrait épuiser les recours internes ou les procédures d’appel ou
de règlement des griefs qui lui sont normalement ouverts;
b) que la plainte pourrait avantageusement être instruite,
dans un premier temps ou à toutes les étapes, selon des procédures prévues
par une autre loi fédérale.
(3) Sur réception du
rapport d’enquête prévu au paragraphe (1), la Commission :
a) peut
demander au président du Tribunal de désigner, en application de l’article
49, un membre pour instruire la plainte visée par le rapport, si elle est
convaincue :
(i) d’une part, que,
compte tenu des circonstances relatives à la plainte, l’examen de celle-ci
est justifié,
(ii) d’autre part,
qu’il n’y a pas lieu de renvoyer la plainte en application du paragraphe (2)
ni de la rejeter aux termes des alinéas 41c) à e);
b) rejette
la plainte, si elle est convaincue :
(i) soit que, compte
tenu des circonstances relatives à la plainte, l’examen de celle-ci n’est pas
justifié,
(ii) soit que la plainte doit être rejetée pour l’un des
motifs énoncés aux alinéas 41c) à e).
53. (2) À
l’issue de l’instruction, le membre instructeur qui juge la plainte fondée,
peut, sous réserve de l’article 54, ordonner, selon les circonstances, à la
personne trouvée coupable d’un acte discriminatoire :
a) de
mettre fin à l’acte et de prendre, en consultation avec la Commission
relativement à leurs objectifs généraux, des mesures de redressement ou des
mesures destinées à prévenir des actes semblables, notamment :
(i) d’adopter un
programme, un plan ou un arrangement visés au paragraphe 16(1),
(ii) de présenter
une demande d’approbation et de mettre en oeuvre un programme prévus à
l’article 17;
b)
d’accorder à la victime, dès que les circonstances le permettent, les droits,
chances ou avantages dont l’acte l’a privée;
c)
d’indemniser la victime de la totalité, ou de la fraction des pertes de
salaire et des dépenses entraînées par l’acte;
d)
d’indemniser la victime de la totalité, oude la fraction des frais
supplémentaires occasionnés par le recours à d’autres biens, services,
installations ou moyens d’hébergement, et des dépenses entraînées par l’acte;
e) d’indemniser jusqu’à concurrence de 20 000 $ la victime
qui a souffert un préjudice moral.
(3) Outre les pouvoirs que lui confère le paragraphe (2),
le membre instructeur peut ordonner à l’auteur d’un acte discriminatoire de
payer à la victime une indemnité maximale de 20 000 $, s’il en vient à la
conclusion que l’acte a été délibéré ou inconsidéré.
|
The issues
[29]
Though
stated differently by the parties, the fundamental issues raised by these
proceedings are as follows:
a. What is the
standard of review applicable in this case?
b. Were the
principles of natural justice or procedural fairness violated by the
adjudicator?
c.
Did the
adjudicator err in declining jurisdiction?
The
standard of review
[30]
Dunsmuir
v. New
Brunswick, 2008 SCC 9, [2008] 1
S.C.R. 190 (Dunsmuir) at para. 62 established a two-step process
for determining the standard of review: “[f]irst, courts ascertain whether the
jurisprudence has already determined in a satisfactory manner the degree of
deference to be accorded with regard to a particular category of
question. Second, where the first inquiry proves unfruitful, courts must
proceed to an analysis of the factors making it possible to identify the proper
standard of review”.
[31]
As a
general rule, issues involving principles of natural justice or turning on procedural
fairness are to be reviewed on the basis of a correctness standard: Canada
(Citizenship and Immigration) v. Khosa, 2009 SCC 12, [2009] 1 S.C.R. 339 at
para. 43. As noted by the Federal Court of Appeal in Sketchley v. Canada
(Attorney General), 2005 FCA 404, [2005] F.C.J. No.2056 (QL) at para. 53:
CUPE
[C.U.P.E. v. Ontario (Minister of Labour), [2003] 1 S.C.R. 539, 2003
SCC 29] directs a court, when reviewing a decision challenged on the grounds of
procedural fairness, to isolate any act or omission relevant to procedural
fairness (at para. 100). This procedural fairness element is reviewed as a
question of law. No deference is due. The decision-maker has either complied
with the content of the duty of fairness appropriate for the particular
circumstances, or has breached this duty.
[32]
Consequently,
the issues of natural justice and procedural fairness raised by the Applicant
shall be reviewed on a standard of correctness.
[33]
A stringent
standard of review has also been applied to decisions of adjudicators made pursuant
to subsection 242(3.1) of the Canada Labour Code. In Canada Post
Corp. v. Pollard, [1994] 1 F.C. 652 (C.A); [1993] F.C.J. No. 1038 (QL), the
Appeal Division of the Federal Court of Canada made a lengthy analysis of the
standard of review applicable to decisions of adjudicators under that
provision, and it ruled that such decisions were jurisdictional in nature and
thus subject to a standard of correctness in judicial review proceedings. This
was again reiterated by Strayer J.A. in the 1995 decision of Byers Transport,
at page 371, with respect to both paragraphs 242(3.1)(a) and (b) of the Canada
Labour Code:
In
reviewing the adjudicator's conclusion that he was not precluded from
jurisdiction over the claim by virtue of paragraph 242(3.1)(a), the learned
trial judge applied the standard of patent unreasonability. He found no such
unreasonability to exist in the adjudicator's conclusion. The appellant argues that
the adjudicator's finding was one of jurisdiction for which the standard of
review should have been correctness. I agree. In its decision in Pollard
this Court had occasion to consider the standard of review in respect of the
application of subsection 242(3.1). It held that a determination as to whether
an adjudicator is precluded by this subsection from considering the unjust
dismissal complaint of a person is a finding as to the existence of
jurisdiction and the standard for judicial review of such a determination is
that of correctness. This is so notwithstanding the provisions of the privative
clause which states as follows: [follows section 243 of the Canada Labour
Code reproduced above]
[34]
However,
Dunsmuir, at para. 54, holds that deference will usually be called for
where a tribunal is interpreting its own statute or statutes closely connected
to its function. Nevertheless, a tribunal must be correct where it is
interpreting its constitutive legislation to determine true questions of
jurisdiction, such as jurisdictional lines between two or more competing
specialized tribunals: Dunsmuir, at paras. 59 and 61. In this case, the
issue is, therefore, whether Dunsmuir has modified the standard of
review applicable to the interpretation and application of paragraph
242(3.1)(b) of the Canada Labour Code. I rule that it has not.
[35]
In
this type of case, the adjudicator must decide a true question of jurisdiction;
he must delineate his jurisdiction from that of the Canadian Human Rights
Commission. In making this determination, the adjudicator must not only
interpret the relevant provisions of the Canada Labour Code, but also
the provisions of the Canadian Human Rights Act. The legislative scheme
set out in the Canadian Human Rights Act is beyond the scope of the
adjudicator’s usual expertise. In these circumstances, it is my view that,
either under the case law prior to Dunsmuir and Dunsmuir itself,
the standard of review applicable to determinations by adjudicators under
paragraph 242(3.1)(b) of the Canada Labour Code is that of correctness.
[36]
My
view is reinforced by Johal v. Canada (Revenue
Agency),
2009 FCA 276, 312 D.L.R. (4th) 663, [2009] F.C.J. 1198 (QL), a case
decided after Dunsmuir by the Federal Court of Appeal (“Johal”).
In that case, the issue was similar to the one herein. The question to be
decided in that case was whether the appellants were barred from presenting
individual grievances under the Public Service Labour Relations Act,
S.C. 2003, c. 22, as their employer’s staffing program addressed the subject
matter of the grievance. While the federal Court of Appeal found that
arbitration was available to the appellants, it applied a standard of
correctness in interpreting the various statutory provisions at issue. Evans
J.A. noted the following in Johal at paras. 28 to 30:
28 There
is no case precisely on point. However, in similar contexts this Court has held
that determining whether employees come within statutory exclusion clauses
analogous to subsection 208(2) is a jurisdictional question, and therefore
reviewable on a standard of correctness: see, for example, Canada Post Corp. v. Pollard,
[1994] 1 F.C. 652 (F.C.A.) ("Pollard") and Byers Transport Ltd. v. Kosanovich,
[1995] 3 F.C. 354 at 371 and 373 ("Byers") (Canada Labour Code),
and Canada
(Attorney General) v. Boutilier, [2000] 3 F.C. 27 ("Boutilier")
(Public Service
Staff Relations Act, the predecessor of the PSLRA).
29 After
those cases were decided, Dunsmuir
(at para 54) expanded the scope of judicial deference to specialized tribunals'
interpretation of their "home" legislation, and legislation closely
related to it, emphasizing (at para. 59) that only the interpretation of those
statutory provisions which raise "true" questions of jurisdiction or vires
is reviewable on a standard of correctness. Further, writing for the Court in Nolan v. Kerry (Canada) Inc.,
2009 SCC 39, Justice Rothstein inferred from Dunsmuir that reviewing
courts must exercise caution in characterizing an issue as jurisdictional, and
(at para. 34)
... will only exceptionally apply a
correctness of [sic
] standard when interpretation of [the tribunal's home statute] raises a broad
question of the tribunal's authority.
30 In my
opinion, correctness is the applicable standard of review in the present case
because subsection 208(2) of the PSLRA and section 54 of the CRAA
demarcate the jurisdiction of competing administrative processes, namely, that
created under subsection 208(1) and that provided by the CRA's Staffing
Program. According to Dunsmuir
(at para. 61), correctness is normally the standard of review for such
questions. I see no reason not to apply that principle here, even though final
level decisions are subject to the "final and binding" provision in
section 214 of the
PSLRA.
[37]
However,
the adjudicator’s decision in this case was predicated upon his finding of fact
concerning the nature of the complaint before him. Determinations of fact are
usually to be reviewed on a standard of reasonableness: Dunsmuir, at
para. 53. Where, as in this case, the legal and jurisdictional analysis can be
separated from the underlying findings of fact, this Court should show
deference to the adjudicator on those findings of fact: Lévis (City) v.
Fraternité des policiers de Lévis Inc., [2007] 1 S.C.R. 591, 2007 SCC 14 at
para. 19; Consolidated Fastfrate Inc. v. Western Canada Council of Teamsters,
2009 SCC 53, [2009] 3 S.C.R. 407 at para. 26.
[38]
Consequently,
though correctness is the appropriate standard of review concerning the
adjudicator’s interpretation and application of paragraph 242(3.1)(b) of the Canada
Labour Code, the factual determination which must be made by the
adjudicator prior to interpreting and applying that provision - and in this
case, he was to determine if the complaint before him was essentially the same
as the one submitted pursuant to the Canadian Human Rights Act - is
subject to review under a standard of reasonableness.
Were
the principles of natural justice or procedural fairness violated by the
adjudicator?
[39]
The
Applicant claims that she had difficulties hearing the proceedings before the
adjudicator, and consequently asks that the adjudicator’s decision be set aside
and a new hearing be held based on this breach of her fundamental right to a
fair hearing.
[40]
In
my view, the Applicant’s position on this issue cannot be accepted.
[41]
The
Applicant submits in her affidavit at paragraphs 29, 31 to 33 that she had
difficulties following the oral argument of opposing counsel because of
background noise. Though the window from which the noise was emanating was
closed, the Applicant claims that she still had difficulties hearing the
proceedings and asked the opposing counsel to speak louder. She claims that the
adjudicator failed to correct the situation.
[42]
The
Respondent responds that, in fact, the Applicant had no difficulties hearing
the proceedings and that she actively participated and intervened at all stages
of the proceedings. The Respondent has also offered an affidavit in evidence in
support of this. In his affidavit, at paragraphs 30 to 33, Eric Rowley declares
that the hearing was held in a room facing a skating rink located in the civic
centre where the proceedings were being conducted. At the beginning of the
hearing, the Applicant indicated she had difficulty hearing counsel for the
Respondent because of noise from the rink. Consequently, the small window was
thus closed and the adjudicator requested counsel to speak in a louder voice,
which he did. After this initial complaint, the Applicant never raised again
any new complaint concerning the conduct of the meeting or claimed she had have
difficulties hearing the proceedings; indeed, she is said to have taken an active
part in the hearing.
[43]
I
need not decide between the different versions of events offered by the
Applicant and the Respondent, since it is undisputed that the Applicant only
complained once at the beginning of the hearing about her inability to follow
the argument of opposing counsel, and that corrective measures were taken in
response. If these measures were insufficient to allow the Applicant to
adequately hear opposing counsel, it was incumbent on her to inform the
adjudicator so as to allow him an opportunity to adequately address the concern.
Having failed to do so, she cannot now raise the issue ex post facto in
judicial review proceedings.
[44]
The
key fact here is that the Applicant did not follow up on her complaint by
informing the adjudicator that the corrective measures taken were insufficient
or by requesting that the hearing be moved to another more adequate location. Rather,
the Respondent remained silent on the issue throughout the remainder of the
hearing, and in fact actively participated in the hearing. She only raised this
issue anew in these judicial review proceedings, long after the hearing had
ended and after she had received the decision of the adjudicator.
[45]
I
find an analogy here with cases where failure to provide translation services
at a hearing were raised in judicial review proceedings. If a litigant
participates in a hearing without complaining that he or she cannot understand
the language of the proceedings, that litigant cannot subsequently claim in
judicial review proceedings a breach of procedural fairness resulting from a
failure to provide translation services which were never requested: Garcia
v. Canada (Attorney General), 2001 FCA 200, [2001] F.C.J. No. 1001 (QL) at
para. 11; Kirchmeir v. Edmonton (City) Police Service, 2000 ABCA
324, [2000] A.J. No. 1563 (QL)at para. 29.
[46]
The
Applicant also claims that she was never given an opportunity to make her
submissions on the issue of bifurcation of the proceedings. Again, I cannot
accept her argument.
[47]
In
his email dated August 19, 2009 8:34 am (Exhibit 20 to the affidavit of Eric
Rowley page 269 of Respondent’s record), the adjudicator clearly indicated to
both parties that “the only way in which the preliminary matter can [b]e
addressed, let alone the merits of the matter, is to continue with the hearing
and that is what I have decided”, and then added that at “that time I will
address any preliminary matters and decide whether or not to proceed on the
merits” [emphasis added]. This was a clear and unmistakable notice to the
parties that the request for bifurcation would be addressed together with the
preliminary issue of jurisdiction.
[48]
That
same day, by email dated August 19, 2009 1:05 pm (Exhibit 22 to the affidavit
of Eric Rowley page 275 of Respondent’s record), the adjudicator added that he
“will hear submissions on your request to bifurcate the hearing, but unless
convinced to do so, I would expect the hearing to proceed on the merits.” Again,
he thereby clearly notified both parties that the submissions on bifurcation
would be heard with those on jurisdiction.
[49]
The
Applicant was clearly provided with an opportunity to respond to, and submit
arguments on, the jurisdictional issues raised by the Respondent and the request
for bifurcation that ensued: affidavit of Wanda MacFarlane at paragraphs 35 to
39; affidavit of Eric Rowley at paragraphs 51 to 61. Moreover, the Applicant
has failed to identify in her written and oral submissions a single argument that
she has not been able to plead with respect to the request for bifurcation; she
merely proffered generalities concerning the process.
[50]
In
the end, after hearing from both parties, the adjudicator decided that it would
be preferable for him to first decide the jurisdictional issue prior to
proceeding on the merits. Though there is no transcript of the hearing, the
affidavit of Eric Rowley at paragraph 63, which is not challenged on this
point, reports the adjudicator’s position at the hearing as follows:
I have to bifurcate. … I will render a decision
on the preliminary objection. If I have jurisdiction, then I will be in contact
with the parties for additional dates. If I don’t have jurisdiction, we would be
avoid calling evidence, etc. [Then, turning to the Complainant:] This also
protects you. If I find I don’t have jurisdiction, you still have the CHRA
Complaint, and it allows you to present that and doesn’t give the Company a chance
to “discover” your case. … It is in the best interests of both parties to do so
and I will not be proceeding …”.
[51]
Pursuant
to paragraph 242(2)(b) of the Canada Labour Code reproduced above, the
adjudicator had the authority to determine the procedure to be followed in this
case, including the authority to order a bifurcation of the proceedings. Though
the Respondent would have preferred to have their jurisdictional objection
decided on a written record rather than at a hearing, the adjudicator decided
otherwise. The hearing which was held was to deal first with the jurisdictional
issues raised by the Respondent and the resulting potential bifurcation of the
proceedings. The Applicant was notified in writing prior to the hearing that
these issues would be dealt with at the hearing. The Applicant was also provided
with an opportunity to offer evidence and to make representations on the
preliminary issues, and she availed herself of this opportunity. Consequently,
the Applicant’s contention that her right to a fair hearing was denied cannot
be accepted.
[52]
The
Applicant also argues that insufficient reasons were provided by the
adjudicator in his decision.
[53]
The
adequacy of reasons is to be assessed in the light of the role of reasoned
decisions: they incite the decision maker to focus on the relevant factors and
evidence, they ensure that the representations of the parties have been
considered, they allow effective appeals or judicial review proceedings, and provide
a standard by which future activities can be regulated: Via Rail Canada Inc.
v. Lemonde, [2001] 2 F.C. 25 (C.A.), 193 D.L.R. (4th) 357,
[2000] F.C.J. No. 1685 (QL) at paras. 17 to 22. As noted in Via Rail, supra,
at para. 21, “[w]hat constitutes adequate reasons is a matter to be determined
in light of the particular circumstances of each case.”
[54]
In
this case, the adjudicator identified the issue to be decided, namely whether
the complaint submitted under the Canadian Human Rights Act deprived him
of the jurisdiction to hear the complaint pursuant to paragraph 242(3.1)(b) of
the Canada Labour Code. The adjudicator also determined that the intent
of paragraph 242(3.1)(b) of the Canada Labour Code is to avoid
the multiplicity of proceedings arising from the same set of facts;
consequently, he identified the principal issue of fact raised by the
proceedings, namely whether both complaints were essentially similar. The
adjudicator took into consideration the submission of the Applicant that each
complaint related to different matters, but he ruled otherwise. The adjudicator
cogently explained in his decision why he so ruled. The adjudicator then examined
the case law and, on the basis of his analysis, ruled that he did not have jurisdiction
to hear the matter.
[55]
After
carefully reviewing the adjudicator’s decision, I conclude that the reasons
found therein make explicit the relevant factors and evidence, are responsive
to the representations of both parties, constitute a sufficient basis for
effective judicial review proceedings, and set a standard upon which future
decisions may be decided in similar circumstances. Consequently, I conclude
that these reasons are adequate within the meaning of Via Rail, supra.
[56]
For
all of the above reasons, I cannot accept the Applicant's arguments as to the
natural justice and procedural fairness issues that she has raised. In my view,
the Applicant’s right to a fair hearing and process was not violated.
Did
the adjudicator err in declining jurisdiction?
[57]
The
first issue to be decided under this heading is whether the adjudicator erred
in concluding that the Applicant’s complaint under the Canada Labour Code was
essentially the same as her complaint under the Canadian Human Rights Act. As
noted above, this is a conclusion which is to be reviewed on a standard of
reasonableness.
[58]
The
adjudicator's determination was unambiguous: both complaints were essentially
the same. He came to this conclusion in the light of the wording of the
complaint submitted pursuant to the Canadian Human Rights Act, which reads
as follows:
On July 4 2008 I was terminated, retroactively,
by hand delivered letter, having been disabled since May 23rd 2008.
I believe that increasing my exposure to applications known to increase my
disability until I was no longer able to function, denying me disability
insurance, and terminating my employment while I am disabled citing errors made
as a result of this known disability constitute discrimination on the basis of
disability.
[59]
The
Applicant submits that her complaint under the Canada Labour Code is
different in nature, but she provides few grounds in support of her position
except to argue that it is the Respondent’s burden to show just cause for
dismissal, and that the Respondent proceeded to summary dismissal without just
cause and without prior warning.
[60]
While
it is true that the burden of proof may fall on different parties depending on
whether the complaint is processed under the Canada Labour Code or the Canadian
Human Rights Act, and that the certain principles of labour law may be more
difficult to plead in the context of proceedings under the Canadian Human
Rights Act (an issue on which I take no position), these considerations have
little to do with the relevant issue: are both complaints essentially the same?
[61]
In
the light of the clear statements found in the complaint submitted pursuant to
the Canadian Human Rights Act, and the absence of any
satisfactory argument from the Applicant as to how her Canada Labour Code
complaint differs, and taking into account Byers Transport and
Boutilier (discussed in more detail below), I have no hesitation in concluding
that the adjudicator reasonably decided that both complaints were essentially
similar.
[62]
Consequently,
I must now examine the legal consequences of the adjudicator’s decision on this
issue. This attracts a correctness standard of review.
[63]
As
noted by the adjudicator in his decision, in view of paragraph 242(3.1)(b) of
the Canada Labour Code and Byers Transport, and Canada
(Attorney General) v. Boutilier, [2000] 3 F.C. 27, 181 D.L.R. (4th)
590, [1999] F.C.J. No. 1867 (QL), leave to appeal to S.C.C. dismissed, [2000]
S.C.C.A. No. 12 (QL) (Boutilier), adjudicators appointed pursuant to subsection
242(1) of the Canada Labour Code have usually declined to hear a
complaint under that Code where the dismissal is also subject to a complaint
under the Canadian Human Rights Act: see in particular Mundo
Peetabeck Education Authority and Wade, [1997] C.L.A.D. No. 290 (QL); Royal
Bank of Canada and Verzosa, [1998] C.L.A.D. No. 49 (QL); Peters and
Canadian Imperial Bank of Commerce, [1998] C.L.A.D. No. 670 (QL); Hiebert
v. Milne’s Moving and Storage Ltd., [1999] C.L.A.D. No 507 (QL); Duncan v. Nenqayani
Treatment Centre Society, [2000] C.L.A.D. No. 588 (QL); Tse v.
Federal Express Canada Ltd., [2004] C.L.A.D. No. 559; Schuyler v. Oneida
Nation of the Thames Board Council, [2005]
C.L.A.D. No. 270 (QL).
[64]
Within
this corpus of decisions by adjudicators, two distinct lines of cases are found.
A number of adjudicators, such as in Mundo Peetabeck Education Authority and
Wade, supra, at paras. 19 and 20, have declined to decide a Canada
Labour Code complaint where a similar complaint under the Canadian Human
Rights Act is pending, though they assert residual jurisdiction to decide the
complaint should the matter be referred for adjudication under the Code
by the Canadian Human Rights Commission pursuant to paragraph 41(1)(b) or
paragraph 44(2)(b) of the Canadian Human Rights Act. However, other
adjudicators, such as in Tse v. Federal Express Canada Ltd., supra,
at paras. 41 and 44, have decided that they had absolutely no jurisdiction over
dismissal complaints involving allegations of human rights violations under the
Canadian Human Rights Act. In the present case, the adjudicator followed
the latter line and declined jurisdiction in such a manner as to preclude the
Canadian Human Rights Commission from referring the matter back to him under
paragraph 41(1)(b) or paragraph 44(2)(b) of the Canadian Human Rights Act.
[65]
For
the reasons set out below, I conclude that the adjudicator was correct in
staying the hearing of the complaint on the merits, but that he was wrong to
decline jurisdiction in such a manner as to preclude the Canadian Human Rights
Commission from referring the matter back to him under paragraph 41(1)(b) or paragraph
44(2)(b) of the Canadian Human Rights Act.
[66]
I
will begin my analysis with Sagkeeng Alcohol Rehab Centre Inc. v. Abraham,
[1994] 3 F.C. 449, [1994] F.C.J. No. 640 (QL). In that case, both a complaint
of unfair dismissal under the Canada Labour Code and a complaint
alleging discrimination pursuant to the Canadian Human Rights Act had
been filed by the complainant. The adjudicator under the Code had
nevertheless assumed jurisdiction over the complaint, and this was challenged by
way of a judicial review application on the ground that paragraph 242(3.1)(b)
of the Code precluded the adjudicator from proceeding. Rothstein J. ruled
that the adjudicator did have jurisdiction as follows (at para. 23 of the
decision):
[…] With respect to remedy, a brief
review of section 53 of the Canadian Human Rights Act and subsection
242(4) of the Canada Labour Code indicates that the statutory
provisions, although not identical in wording, appear in substance to be
similar. However, again, a body of jurisprudence has developed in respect of
each type of remedy and it is not clear, at this stage, that the procedures
under the Canadian Human Rights Act and the Canada Labour Code
would yield the exact same remedy. For these reasons, and because I do not have
sufficient information before me as to the similarities and differences between
the respondents’ unjust dismissal complaints and human rights complaints, I
find that the Adjudicator did not err in concluding that paragraph 242(3.1)(b)
of the Canada Labour Code was not a bar to his jurisdiction in this case.
[67]
This
reasoning was however shortly thereafter questioned by the Court of Appeal in Byers
Transport. In that case, the complainant had filed both a complaint for
unjust dismissal under section 240 of the Canada Labour Code and a
complaint under section 97 of that Code claiming that her employer had
committed an unfair labour practice in laying her off or dismissing her for her
union activities. Strayer J.A. ruled that the section 97 complaint precluded
the adjudicator from hearing the section 240 complaint in the light of the
provisions of paragraph 242(3.1)(b) of the Code. The reasoning of Strayer
J.A. is set out in pages 377 to 380 of Byers Transport (paras. 20 to
22):
I
have also considered carefully the decision of the Trial Division in Sagkeeng
Alcohol Rehab Centre Inc. In that case it was argued that because one of
the grounds alleged for the complaint of unjust dismissal was discrimination as
prohibited by the Canadian Human Rights Act, there was another form of
redress under that Act of Parliament which precluded the adjudicator from
dealing with the complaint by virtue of paragraph 242(3.1)(b). The Trial judge
emphasized that he did not have evidence before him as to the nature of these
allegations but he rejected the argument based on paragraph 242(3.1)(b) in part
on the basis of his interpretation of the meaning of that paragraph. He held
[at page 463] that the other "procedure for redress" referred to
therein "cannot be based on a different cause of action or provide a
lesser remedy" than the procedure under Part III of the Canada Labour
Code.
[…]
While not questioning the result in
that case, given the evidence before the trial judge, I have some reservations
as to his analysis of the meaning of "a procedure for redress" of a
"complaint" as referred to in the statute. I believe that the
complaint (i.e. the factual situation complained of) must be essentially the
same in the other "procedure for redress". But I doubt that the
remedies have to be as good or better under the other provision in order to
oust the jurisdiction of the adjudicator under paragraph 242(3.1)(b). That
paragraph does not require that the same redress be available under
another provision of the Labour Code or some other federal Act. What it
requires is that in respect of the same complaint there be another
procedure for redress. The point is even clearer in the French version which
simply requires that there be "un autre recours". I do not
believe that for there to be a "procedure for review . . . elsewhere"
there must be a procedure which will yield exactly the same remedies, although
no doubt that procedure must be capable of producing some real redress which
could be of personal benefit to the same complainant.
[…]
This analysis supports the view that
where Parliament has established specialist tribunals, whether under the Canada
Labour Code or elsewhere, to deal with certain aspects of employer-employee
relationships, it should not be taken to have conferred concurrent jurisdiction
on ad hoc adjudicators to deal with the same matter. In my view the
procedure in Part III for the filing of complaints by non-unionized employees
for unjust dismissal, for hearing by an adjudicator, should be seen as a
residual procedure intended to provide some redress where such redress was not otherwise
available. It seems to me that that is the clear meaning of paragraph
242(3.1)(b).
Nor
need this approach create serious problems for a dismissed employee who is
perhaps not sure which procedure for redress to invoke. As far as I can
ascertain, one can file complaints under both Part I and Part III of the Code
without incurring any expense. The critical deadline in each case is 90 days
after the complainant is aware of the cause for complaint. The Part III remedy
being residual, it would be prudent for the complainant to prosecute first the
Part I complaint. Only if she is unable to establish an unfair labour practice
as the cause for her dismissal should she then pursue further the Part III
complaint. It will be noted that in the present case the respondent did in fact
file complaints under both Parts, but she failed to pursue the Part I complaint
to its conclusion by seeking a hearing before the Board. It was she who
terminated her Part I redress procedure.
[68]
That
analysis was repeated a few years later in Boutilier, supra. The
issue in that case was whether an adjudicator appointed under the Public
Service Staff Relations Act, R.S.C., 1985, c. P-35 was without jurisdiction
to decide a dispute related to human rights that arose under a collective
agreement in the light of a provision of that Act which limited grievances to
matters “in respect of which no administrative procedure for redress is
provided for in or under an Act of Parliament […].” Linden J.A. ruled that the
adjudicator did not have jurisdiction on the basis of the reasoning set out in Byers
Transport, citing with approval the comments of the Trial Division judge in
that case, Madame Justice Gillis, reported at [1999] 1 F.C. 459, [1998] F.C.J.
No. 1635, and which are particularly apposite in the instant case (at para. 33
and 32 of the Trial Division decision reproduced at para. 17 and 18 of the
appeal decision in Boutilier) [emphasis added]:
Parliament
also chose, by virtue of subsection 91(1) of the Public Service Staff Relations
Act, to deprive an aggrieved employee of the qualified right to present a
grievance in circumstances where another statutory administrative procedure for
redress exists. Accordingly, where the substance of a purported grievance
involves a complaint of a discriminatory practice in the context of the
interpretation of a collective agreement, the provisions of the Canadian
Human Rights Act apply and govern the procedure to be followed. In such
circumstances, the aggrieved employee must therefore file a complaint with the
Commission. The matter may only proceed as a grievance under the provisions
of the Public Service Staff Relations Act in the event that the
Commission determines, in the exercise of its discretion under paragraphs
41(1)(a) or 44(2)(a) of the Canadian Human Rights Act, that the
grievance procedure ought to be exhausted.
[…]
Paragraphs
41(1)(a) and 44(2)(a) of the Canadian Human Rights Act constitute
important discretionary powers in the arsenal of the Commission, as it performs
its role in the handling of a complaint, and permit it, in an appropriate case,
to require the complainant to exhaust grievance procedures. Paragraphs 41(1)(a)
and 44(2)(a) also indicate that Parliament expressly considered that situations
would arise in which a conflict or an overlap would occur between legislatively
mandated grievance procedures, such as that provided for in the Public
Service Staff Relations Act, and the legislative powers and procedures in
the Canadian Human Rights Act for dealing with complaints of discriminatory
practices. In the event of such a conflict or overlap, Parliament chose to
permit the Commission, by virtue of paragraphs 41(1)(a) and 44(2)(a), to
determine whether the matter should proceed as a grievance under other
legislation such as the Public Service Staff Relations Act, or as a
complaint under the Canadian Human Rights Act. Indeed, the ability
of the Commission to make such a determination is consistent with its pivotal
role in the management and processing of complaints of discriminatory practices.
[69]
Linden
J. A. himself specifically recalled in Boutilier, at para. 24, that it
was for the Canadian Human Rights Commission to decide whether or not to send a
matter to arbitration if, in its statutory discretion, it deems this
appropriate:
This
principle does not prevent unions from bargaining for rights beyond the Human
Rights Code area, for a grievor can go to arbitration as long as no remedy is
available at the Human Rights Commission to vindicate these new rights. This
result gives primacy in dispute resolution to the human rights administration,
as well as other expert administrative schemes, where expertise and consistency
is plainly favoured by Parliament, rather than decisions of ad hoc
adjudicators. PSSRA is different than most labour codes where arbitration is
made the exclusive remedy. It is up to the Human Rights Commission to send
matters to arbitration pursuant to section 41 if, in its discretion, it feels
it appropriate. Any other interpretation would render the words in
subsection 91(1) meaningless or twisted beyond recognition. [Emphasis added]
[70]
In
my view, the reasoning of Gillis J. and of Evans J.A. in Boutilier is
compelling, and it should be extended to the interpretation of the interplay
between paragraph 242(3.1)(b) of the Canada Labour Code and paragraphs
41(1)(b) and 44(2)(b) of the Canadian Human Rights Act.
[71]
Indeed,
in adopting paragraph 242(3.1)(b) of the Canada Labour Code, Parliament
intended to avoid a multiplicity of proceedings in the context of an unfair
dismissal. The use of the imperative “shall” in paragraph 242(3.1)(b) is a
clear indication that an adjudicator appointed under subsection 241(1) of the Canada
Labour Code must refuse to hear the complaint where another procedure for
redress has been provided for elsewhere in that Code or in another act
of Parliament.
[72]
Moreover,
in the light of Byers Transport and Boutilier, it is beyond
dispute that the complaint mechanism provided for in the Canadian Human
Rights Act is another procedure for redress within the meaning of paragraph
242(3.1)(b) of the Canada Labour Code.
[73]
Consequently,
an adjudicator appointed under subsection 242(1) of the Canada Labour Code
must decline to hear a complaint filed under subsection 240(1) of that Code
if another substantially similar complaint has been filed under the Canadian
Human Rights Act or, in the event that no complaint has been
submitted under that Act, if the Canada Labour Code complaint raises
human rights issues which could reasonably constitute a basis for a substantially
similar complaint under the Canadian Human Rights Act.
[74]
However,
unlike what was stated by the adjudicator in this case, an adjudicator
appointed under subsection 242(1) of the Canada Labour Code is not
wholly without jurisdiction. His jurisdiction is simply ancillary to that of
the Canadian Human Rights Commission and of the Canadian Human Rights Tribunal.
Consequently, the Canadian Human Rights Commission could, in the exercise of
its statutory discretion under either paragraph 41(1)(b) or paragraph 44(2)(b)
of the Canadian Human Rights Act, refer the complaint to the adjudicator
if it is satisfied that it could be more appropriately dealt with in the
context of a hearing held pursuant to section 242 of the Canada Labour Code.
I add that in such an event, the adjudicator appointed under the Canada
Labour Code would have the authority to hear and decide the human rights
allegations to the extent that they relate to the unjust dismissal which he is
appointed to adjudicate. This flows logically from the reasoning in Boutilier.
[75]
The
adjudicator’s interpretation of his jurisdiction in this case was too
restrictive. I am of the view that the adjudicator erred when he decided that
the reasoning of the Supreme Court of Canada in Parry Sound (District)
Social Services Administration Board and O.P.S.E.U., Local 324, [2003] 2
S.C.R. 157, 2003 SCC 42 (“Parry Sound”) did not extend to an adjudicator
appointed under subsection 242(1) of the Canada Labour Code. I see no
reason why such an adjudicator would be precluded from considering human rights
issues which arise in the context of an unjust dismissal complaint in the event
the Canadian Human Rights Commission refers the complaint back to the adjudicator
under its authority pursuant to paragraph 41(1)(b) or paragraph 44(2)(b) of the
Canadian Human Rights Act.
[76]
Under
paragraph 242(3)(a) of the Canada Labour Code, an adjudicator must
“consider whether the dismissal of the person who made the complaint was unjust
and render a decision thereon”. Surely a dismissal made in violation of an
employee’s human rights is “unjust” within the meaning of that provision of the
Code, and I fail to understand why an adjudicator could not so find.
Obviously, the decision of the adjudicator in such a case is made under the relevant
provisions of the Canada Labour Code, and the remedial measures which
the adjudicator can order are those set out in that Code and not those
provided for in other legislation such as the Canadian Human Rights Act.
However, the concept of “unjust dismissal” is not such as to foreclose any consideration
of motives for dismissal based on violations of human rights where an adjudicator
is properly referred a matter pursuant to paragraph 41(1)(b) or paragraph 44(2)(b)
of the Canadian Human Rights Act.
[77]
As
held in McLeod v. Egan, [1975] 1 S.C.R. 517, management’s rights must be
exercised in accordance with the employee’s statutory rights. This principle
applies where the concerned employee is subject to a collective labour
agreement and with even greater logic where no collective labour agreement
exists. Those statutory rights include those set out in section 7 of the Canadian
Human Rights Act which provides that it is a discriminatory practice to
refuse to continue to employ an individual on a prohibited ground of discrimination.
[78]
Where
there is a breach of a human rights statute within a labour relations context, Parry
Sound stands for the proposition that an arbitrator has jurisdiction to
adjudicate the grievance raising the violation of such rights even if these
rights run counter to the terms of a collective agreement governing the
employee-employer relationship. In Parry Sound, a probationary employee
had filed a grievance with respect to her discharge on the basis of an alleged
violation of her human rights under the Ontario Human
Rights Code even though the applicable collective agreement recognized
management’s unfettered right to discharge probationary employees. Iacobucci J.
held, on the basis of McLeod v. Egan, supra, that the statutory
human rights at issue had been implicitly incorporated into the collective
agreement so as to confer jurisdiction on the arbitrator to decide the
grievance (Parry Sound at paras. 28 and 32):
As
a practical matter, this means that the substantive rights and obligations of
employment-related statutes are implicit in each collective agreement over
which an arbitrator has jurisdiction. A collective agreement might extend
to an employer a broad right to manage the enterprise as it sees fit, but this
right is circumscribed by the employee’s statutory rights. The absence of
an express provision that prohibits the violation of a particular statutory
right is insufficient to conclude that a violation of that right does not
constitute a violation of the collective agreement. Rather, human rights
and other employment-related statutes establish a floor beneath which an
employer and union cannot contract.
[…]
Under
McLeod, a collective agreement cannot extend to an employer the right to
violate the statutory rights of its employees. On the contrary, the broad
power of the appellant to manage operations and direct employees is subject not
only to the express provisions of the agreement, but also to the statutory
rights of its employees. Just as the collective agreement in McLeod could
not extend to the employer the right to require overtime in excess of 48 hours,
the collective agreement in the current appeal cannot extend to the appellant
the right to discharge an employee for discriminatory reasons. Under a
collective agreement, as under laws of general application, the right to direct
the work force does not include the right to discharge a probationary employee
for discriminatory reasons. The obligation of an employer to manage the
enterprise and direct the work force is subject not only to express provisions
of the collective agreement, but also to the statutory rights of its employees,
including the right to equal treatment in employment without discrimination.
[79]
These
principles apply with even more force in situations, such as in the instant
case, where there is no collective agreement preventing the application of the
statutorily guaranteed right not to be dismissed on prohibited grounds of
discrimination.
[80]
These
principles being clearly set out, Iacobucci J. in Parry Sound then addressed
the issue whether the grievance arbitrator had jurisdiction to hear the
grievance. Indeed, it was submitted in that case that although the arbitrator
had the power to interpret and apply human rights and other employment-related
statutes under the statutory scheme relating to grievance dispute resolution in
Ontario, that power could only be exercised if it had already been determined
that the arbitrator had, at the outset, jurisdiction over the subject matter of
the grievance. Iacobucci J. accepted that argument, but held that it was not
determinative in that case (Parry Sound at paras. 48-49) [emphasis added]:
But
even if it is true that a dispute must be arbitrable before an arbitrator
obtains the power to interpret and apply the Human Rights Code, it does not
thereby follow that an alleged contravention of an express provision of a
collective agreement is a condition precedent of an arbitrator’s authority to
enforce the substantive rights and obligations of employment-related
statutes. Under McLeod, the broad right of an employer to
manage operations and direct the work force is subject not only to the express
provisions of the collective agreement but also to the statutory rights of its
employees. This means that the right of a probationary employee to equal
treatment without discrimination is implicit in each collective
agreement. This, in turn, means that the dismissal of an employee for
discriminatory reasons is, in fact, an arbitrable difference, and that the
arbitrator has the power to interpret and apply the substantive rights and
obligations of the Human Rights Code for the purpose of resolving that
difference.
Consequently,
it cannot be inferred from the scheme of the LRA that it was the legislature’s
intention to displace or otherwise restrict the legal principles enunciated in
McLeod. The appellant’s submissions in respect of the structure of s. 48
are consistent with the conclusion that the substantive rights and obligations
of the Human Rights Code are implicit in each collective agreement over
which an arbitrator has jurisdiction. If an arbitrator is to enforce an
employer’s obligation to exercise its management rights in accordance with the
statutory provisions that are implicit in each collective agreement, the
arbitrator must have the power to interpret and apply human rights and other
employment-related statutes. Section 48(12)(j) confirms that an
arbitrator does, in fact, have this right.
[81]
This
principle extends to adjudication of disputes under section 242 of the Canada
Labour Code. Indeed, though the adjudicator under that Code is
reviewing an employer’s decision to terminate the employment relationship under
the employee’s individual contract of employment rather than under a collective
agreement, the same authority to enforce an employer’s obligation to exercise its
management rights in accordance with the statutory provisions is implicitly included
in that individual contract of employment. If we simply replace the phrase “collective
agreement” by “individual contract of employment” in the above comments made in
Parry Sound, we clearly have the principles applicable in this case.
[82]
In
my view, the absence of a statutory provision in the Canada Labour Code
explicitly conferring on an adjudicator the power to interpret and apply human
rights statutes or any other statute does not negate the adjudicator’s authority
to do so. This power is rather implicitly provided for in paragraph 242(3)(a)
of the Canada Labour Code: it gives the adjudicator the authority to consider
whether the dismissal was “unjust”, and empowers the adjudicator to render a binding
decision on this matter.
[83]
I
find support for this view in Tranchemontagne v. Ontario (Director,
Disability Support Program), [2006] 1 S.C.R. 513, 2006 SCC 14. In that
case, the issue was whether the Ontario Social Benefits Tribunal was bound to
follow provincial human rights legislation. Bastarache J. answered in the
affirmative; he observed at para. 26 that “it was undesirable for a tribunal to
limit itself to some of the law while shutting its eyes to the rest of the
law.”
Conclusion
[84]
In
conclusion, I rule that the adjudicator did not violate any principles of
natural justice or procedural fairness in conducting the proceedings and
rendering his decision. I also rule that the adjudicator correctly decided not
to hear the complaint before him on the merits. Consequently, the decision of
the adjudicator in this case is largely upheld, save to the extent that the
adjudicator declined jurisdiction in a manner which would preclude the
complaint being referred back to him by the Canadian Human Rights Commission in
the exercise of its authority pursuant to paragraph 41(1)(b) or paragraph 44(2)(b)
of the Canadian Human Rights Act.
[85]
On
costs, I note that the Respondent has been largely successful in this judicial
review. However, an important aspect of the adjudicator’s decision has
nevertheless been found in error. In this respect, the results of these
proceedings may be said to be mixed. Consequently I will exercise my discretion
under the Federal Courts Rules and make no order as to costs.
JUDGMENT
THIS COURT
ORDERS AND ADJUDGES that the
application for judicial review is allowed in part only. The Court sets aside that
part of the adjudicator’s decision declining jurisdiction in a manner which
would preclude the complaint being referred back to him by the Canadian Human
Rights Commission in the exercise of its authority pursuant to paragraph
41(1)(b) or paragraph 44(2)(b) of the Canadian Human Rights Act. The
remainder of the adjudicator’s decision is upheld.
"Robert
M. Mainville"