Total targets (2001-2004)

Targets for 2003-2004

Completed

Not completed (in progress)

Not completed (not started)

Not completed (dropped)

Percent completed

1. Appeals

2. ACB/ITB

3. FAB

4. HRB

5. PPB

6. CAEB

7. Customs

8. Programs*

Total

1.1

Objective: Demonstrate leadership and commitment to SD

1.1.1

Recognize SD as a corporate value

1.1.2

Finalize the SD policy

1.1.3

Fully integrate SD into the business planning and reporting process to support the horizontal nature of SD

1.1.4

Link our commitment to SD with appropriate messages in the CCRA Leadership Program

1.2

1.2.1

Develop and implement guidelines for integrating SD into the development of business plans and proposals to ensure that all aspects of SD are considered

1.3

Objective: Raise the level of SD awareness; increase SD skills and knowledge

1.3.1

Develop/implement a SD learning strategy for management

1.3.2

Review ongoing learning programs to identify SD awareness/training opportunities

1.3.3

Provide managers with guidance material to support environmental stewardship and compliance

1.4

Objective: Measure, monitor, and promote continuous improvement for SD results

1.4.1

• 1.4.1.1 balanced scorecard
• 1.4.1.2 risk management policy
• 1.4.1.3 quality service initiative

1.4.2

Perform periodic reviews of SDS implementation and report findings to senior management in conjunction with regular audit program

1.4.3

Conduct a management review of the SDS 2001- 2004 and update the SDS for 2004-2007

1.4.4

Close significant gaps in the management and control system for the SDS in particular, documenting procedures and implementing a process for non-conformance and corrective action

2.1

Objective: demonstrate leadership and commitment to SD

2.1.1

Create opportunities for employees to pledge commitment to SD

2.2

Objective: Raise the level of SD awareness; increase SD skills and knowledge

2.2.1

Create and maintain opportunity for employees to share SD success stories, initiatives, and comments

2.2.2

Provide employees with guidance material to help support environmental stewardship initiatives

2.2.3

Encourage participation in CRA-endorsed initiatives, such as the annual commuter challenge (ongoing)

3.1

Objective: Demonstrate leadership and commitment to SD by continuing to develop and implement an environmental management system consistent with the ISO 14001 standard

3.1.1

Finalize CRA Environmental Policy

3.1.2

• Procurement
• Paper
• Solid waste management
• Land use management
• Energy
• Water quality and conservation
• Fleet
• Ozone depleting substances

3.1.3

• 3.1.3.1 Storage tanks
• 3.1.3.2 ODS management

3.2

Objective: Increase practice of integrated decision-making related to programs, policies, and operations

3.2.1

Develop and pilot the use of SD guidelines for integrating SD into the development of operational resource proposals to ensure all aspects of SD are considered

3.3

Objective: Measure, monitor, and promote continuous improvement

3.3.1

Develop/refine appropriate administrative systems to track performance on environmental and SD commitments

3.4

Objective: Enhance or develop new partnerships to support shared SD objectives

3.4.1

Continue participation in interdepartmental committees, working groups and initiatives related to the environment and SD (ongoing)

3.5

Objective: Meet or exceed federal environmental legislation and regulations and implement best management practices for environmental issues:

3.5.1

Procurement

3.5.1.1

Review/assess current Material Management Certification courses for green content

3.5.1.2

Pilot green procurement training program with Headquarters' procurement officers; share results of pilot with others

3.5.1.3

Introduce environmental specifications into National Individual Standing Offers

3.5.1.4

Increase the number of clauses that give consideration to SD-green procurement into the contractual process, including selection criteria for Requests for Proposals (RFPs)

3.5.2

Paper

3.5.2.1

Develop/revise procedures and standards to help reduce dependence on paper in internal operations:

3.5.2.1.1

• Issue electronic document management standards

3.5.2.1.2

• Increase availability of forms, policies, and procedures on the Intranet (ongoing)

3.5.2.1.3

• Enhance and administer the protocol for submissions to the Agency Management Committee and Board of Management to help reduce paper use

3.5.2.1.4

• Implement an initiative to submit documents electronically to the National Archives/National Library

3.5.3

Waste management

3.5.3.1

Divert an average of 50% solid waste from landfill in priority custodial facilities

3.5.3.2

Implement best management practices for waste management including recycling at remaining custodial facilities

3.5.3.3

Divert an average of 70% solid waste from landfill in priority leased facilities

3.5.3.4

Integrate the requirement for contractor to provide waste reduction plans into all major construction, renovation and demolition projects in custodial and leased facilities (carry-over commitment)

3.5.3.5

• 3.5.3.5.1 Develop national disposal guidelines for publications no longer required
• 3.5.3.5.2 Review existing disposal guidelines for opportunities to integrate SD considerations
• 3.5.3.5.3 Assess/implement surplus uniform donations program

3.5.4

Energy

3.5.4.1

Develop and communicate best management practices for energy efficiency

3.5.4.2

Continue to participate in federal climate change initiatives (to be done in conjunction with the federal climate change initiative)

3.5.4.3

Negotiate the inclusion of energy efficiency measures at leased facilities

3.5.4.4

Implement energy and water conservation measures associated with the Federal Buildings Initiative (or other programs) when an energy assessment has demonstrated that it is cost-effective

3.5.4.5

Incorporate energy efficiency measures, including the use of renewable energy alternatives, into major construction and renovation projects where feasible and cost effective with life-cycle payback

3.5.5

Land use management

Compliance assurance related to CEAA

3.5.5.1

Strengthen protocol to monitor/report on follow-up activities recommended by environmental assessment screening reports

Capital construction/renovation

3.5.5.2

Implement measures to "green" new capital construction projects (ongoing)

Compliance assurance with the Canadian Environmental Protection Act (CEPA): Storage tank regulation

3.5.5.3

Strengthen protocol to demonstrate compliance with CEPA's Federal Storage Tanks Regulation

Compliance with federal policy on contaminated sites

3.5.5.4

Strengthen protocol to demonstrate compliance with the federal policies for contaminated sites

3.5.5.5

Assess and remediate contaminated sites consistent with best practices (ongoing)

3.5.6

Ozone depleting substances (ODS) management

3.5.6.1

Manage inventories to reduce releases of ODS consistent with the Federal Halocarbon Regulations

3.5.6.2

Implement management plan to convert / replace ODS inventories with alternative substances or technologies

3.5.7

Fleet management

3.5.7.1

Reduce fleet emissions by increasing the number of alternative fuel vehicles in compliance with the Alternative Transportation Fuels Act (ATF)

3.5.7.2

Continue reporting on compliance with the Alternative Fuels Act (annually)

3.5.7.3

Co-ordinate fleet awareness training as opportunities arise through the government initiatives on climate change

3.5.8

Water management

3.5.8.1

Strengthen protocol for water quality management

3.5.8.2

Develop and communicate best management practices for water conservation

3.5.8.3

Incorporate water conservation measures into major construction and renovation projects where feasible

3.5.9

Hazardous substances management

3.5.9.1

Review hazardous materials management

3.5.9.2

Develop strategies and action plans as required

3.5.9.3

Strengthen protocol for Workplace Hazardous Materials Information System (WHMIS)

3.5.10

Environmental emergencies

3.5.10.1

Strengthen protocol for environmental emergencies

4.1

Objective: Demonstrate leadership and commitment to SD

4.1.1

Explore ways to communicate our commitment to SD to clients, partners, and stakeholders and encourage their support

4.1.2

• 4.1.2.1 Administrative Monetary Penalty System (AMPS)
• 4.1.2.2 Migrant health program
• 4.1.2.3 Pre-approval permit programs

4.2

Objective: Increase practice of integrated decision-making related to programs, policies, and operations

4.2.1

• 4.2.1.1 negotiate inclusion of SD considerations in the Service Management Framework arrangements with provinces and territories to articulate CRA's commitment to SD
• 4.2.1.2 Incorporate SD in the CRA Business Development Strategy
• 4.2.1.3 Integrate environmental considerations into the Customs Self-Assessment initiative to reduce waiting times, trucks idling at borders

4.2.2

Integrate consideration of SD into development of new program proposals and initiatives

4.3

Objective: Measure, monitor, and promote continuous improvement

4.3.1

Explore ways to measure and report performance results of programs on all three aspects of SD

4.4

Objective: Enhance or develop new partnerships to support shared SD objectives

4.4.1

• 4.4.1.1.1 E-commerce conference
• 4.4.1.1.2 Memoranda of Understanding (MOU) with partners
• 4.4.1.1.3 Voluntary Sector Joint Initiative Action Plan
• 4.4.1.1.4 Annual consultation process

4.4.2

Continue to work with other government departments in support of sustainable development:

4.4.2.1

4.4.2.2

4.5

• paper consumption
• procurement
• waste

4.5.1

Advance the use of electronic service delivery options and streamline paper-based transactions with the aim of reducing the use of paper:

4.5.1.1

• Implement electronic service delivery options (ongoing)

4.5.1.2

• Implement the Correspondence Issue Management System (due March 31, 2005)

4.5.1.3

• Play lead role in global e-commerce industry by promoting e-filing and telefiling

4.5.1.4

• Negotiating the filing of RRSP listing to reduce need for paper filing

4.5.1.5

• Develop e-filing of objections through the Internet

4.5.1.6

• Develop Web-based training on blueprint initiatives

4.5.2.7

• Review forms and publications and expand use of Web site for distribution of information to clients

4.5.1.8

• Convert archival information onto software

4.5.1.9

• Reduce paper in charities tax package (T3010) by approximately 33%