2.1.1 Promote sustainable work and travel arrangements among auditors in the Corporate Audit and Evaluation Branch by March 31, 2007

07/03

2.1.1.1 - Research opportunities and develop recommendations for efficiency (costs savings, paper savings, GHG savings) in the role of the auditors in the Corporate Audit and Evaluation Branch.

(March 31, 2005)

Research findings document

FAB (SDD-SMPSD)/
CAEB/Environment
Canada

Performance Indicator
Percentage of targeted audience who received communications materials

Performance Measure
Percentage of auditors committing to using sustainable work and travel arrangements

Data Collection Method
Survey and reports from training programs

2.1.1.2 - Integrate research findings and best practices into existing learning programs /courses for corporate audit and evaluation auditors.

(March 31, 2006)

Sustainable business travel course and reference materials

FAB (SDD-SMPSD)/
CAEB/-

2.1.1.3 - Deliver learning program/courses to CAEB auditors and evaluate.

(March 31, 2006)

Learning program/ courses delivered; evaluation report

CAEB/
FAB (SDD-SMPSD)/ -

2.1.1.4 - Explore the extension of the learning program/courses to other branches.

(March 31, 2007)

Opportunities identified and approved

FAB (SDD-SMPSD)/
CPB/ -

2.1.2 Reduce paper use in tax and benefits program delivery by March 31, 2007

07/03

2.1.2.1 - Continue to improve /increase electronic service delivery to clients, such as Government on-line.

(Annual)

Electronic service delivery options

Appeals, ACSB, RCB,
and CPB / - / -

Performance Indicator
Increased availability of electronic service delivery

Performance Measure
Reduction of paper use in program delivery

Data Collection Method
Paper purchases for programs

2.1.2.2 - Establish process for measuring paper savings (costs and quantities) resulting from electronic service delivery to clients.

(March 31, 2006)

Established process for measuring paper savings

Paper Committee/
PPB, ACSB, RCB,
CPB, and Appeals/ -

2.1.2.3 - Track paper use in programs as feasible.

(March 31, 2007)

Paper use results

Paper Committee/
PPB, ACSB, RCB,
CPB, and Appeals/ -

2.2.1 Integrate sustainability criteria into negotiations, discussions, partnerships, and decision-making with provinces and territories, and other government agencies/ departments on CRA business by March 31, 2007

07/03

2.2.1.1

Establish a definition for 'sustainability criteria for CRA partnerships', and identify opportunities to include the criteria into negotiations with partners.

(March 31, 2005)

Sustainability criteria and findings report

FAB (SDD-SMPSD)/
PPB/ -

2.2.1.1b

Integrate the sustainability criteria in identified guidelines and documents for partnership agreements.

(March 31, 2006)

Documents that include sustainability criteria

FAB (SDD-SMPSD)/
PPB/ -

Performance Indicator
Percentage of relevant negotiation/ partnership guidelines that include sustainability criteria

Performance Measure
Percentage of negotiations, discussions, partnerships, decision-making with partners that used the sustainability criteria

Data Collection Method
Identified reports that include sustainability criteria, as negotiated

2.2.1.2

Include sustainability criteria into negotiations with partners, as identified in the findings report.

(March 31, 2007)

Identified reports that include sustainable criteria, as negotiated

PPB, ACSB, RCB,
CPB, and Appeals/ -
/provinces,
territories, other
overnment agencies
and departments.

2.3.1 Convey our sustainable development commitment to the public by March 31, 2006

06/03

2.3.1.1 - Increase SD clauses on our external Web site pages that service the public.

(March 31, 2006)

SD messages on external Web site pages

ACSB, RCB, CPB,
Appeals, PAB/ -
/ -

Performance Indicator
Increase sustainable development content on the CRA external Web site

Performance Measures
Percentage of public who perceive the CRA as being committed to sustainable development

Data Collection Method
CRA annual survey