Most Canadians give little thought to tax collection, other than at tax time each spring, yet every day the work of the Canada Revenue Agency (CRA) has a direct impact on our lives and livelihoods. Governments across Canada depend on the CRA to collect revenue needed to pay for a vast range of social and economic programs and benefits that sustain our high standard of living and quality of life.

Through its unparalleled service to Canadians, the CRA helps us understand and meet our tax responsibilities. Along with firm enforcement measures that discourage non‑compliance, such as those aimed at individuals and businesses participating in the underground economy or attempting to avoid taxes through aggressive tax planning, the CRA works to ensure that everyone pays their fair share. Protecting Canada’s revenue base is particularly important in these economically challenging times, when governments must exercise fiscal restraint while continuing to meet the needs and expectations of Canadians.

The Government of Canada is committed to helping hard-working Canadians save money wherever they can. We have introduced important new tax relief measures under the next phase of our Economic Action Plan. These measures, aimed at individuals, families and businesses, include the Children’s Arts Tax Credit, the Working Income Tax Benefit, the Canada Employment Credit, the First Time Home Buyers Tax Credit, and the Volunteer Firefighter Tax Credit. Thanks to these and ongoing tax relief programs, the average family of four now receives $3,000 in extra tax savings. In fact, the federal tax burden is at an all-time low in Canada, the lowest level in more than a half a century. I encourage people to visit the CRA Web site to learn more about these tax savings so they can take full advantage of them.

The CRA Annual Report to Parliament 2010-2011 highlights the many ways the organization is constantly improving, evolving and expanding its core business to secure the ongoing economic and social well-being of Canadians. Since being named Minister of National Revenue, I have had the pleasure to witness this progress for myself. The CRA consistently demonstrates that it is a world-class tax and benefit administrator that provides value to its government clients, and a fair and accessible revenue collector in whom Canadian taxpayers can confidently put their trust.

I am proud to table this annual report, which clearly illustrates that the CRA makes a meaningful difference in the lives of all Canadians.

The Honourable Gail Shea, P.C., MP
Minister of National Revenue