Our 2005-2006 Results

Our Program Activities

As noted on , our Strategic Planning and Reporting Framework is based on the Management, Resources and Results Structure (MRRS) established by the Treasury Board of Canada Secretariat on April 1, 2005. The MRRS is a common, government-wide approach to the collection, management, and reporting of financial and non-financial performance information. It provides a standard basis for reporting to Canadians and Parliament on the alignment of resources, program activities, and results.

Within the MRRS is our Program Activity Architecture, an inventory of all the activities we undertake. These program activities are depicted in our Strategic Planning and Reporting Framework ( ) in their logical relationship to each other and to the strategic outcome(s) to which they contribute.

Program activities are groups of related activities that are designed and managed to meet a specific public need and often treated as a budgetary unit. Each is articulated at a sufficient level of materiality to reflect how we allocate and manage our resources in order to achieve intended results. The CRA has seven distinct program activities. The following sections are organized according to these seven program activities (PAs):

• Client Assistance (PA1), which assists taxpayers in meeting their obligations under Canada's self-assessment system.
• Assessment of Returns and Payment Processing (PA2), which processes and validates taxpayer returns; registers, establishes, and maintains taxpayer accounts; and receives payments.
• Filing and Remittance Compliance (PA3), which identifies and addresses non-compliance with taxpayer filing and remittance requirements and controls the level of tax debt.
• Reporting Compliance (PA4), which verifies the complete and accurate disclosure by taxpayers of all required information to establish their tax liabilities and protects the tax base through audit and enforcement activities.
• Appeals (PA5) , which provides a timely and impartial dispute resolution process for taxpayers who disagree with decisions taken by the CRA.
• Benefit Programs (PA6), which provides Canadians with income-based benefits and other services that contribute directly to their economic and social well-being.
• Corporate Services (PA7), which provides corporate and central services in support of the Minister of National Revenue, the Board of Management, the Commissioner, and the operational program activities of the CRA.

For each program activity, we present an overview of the program; its spending profile; the performance discussion concluding against the PA's expected result(s); and we detail the results achieved during the year and how these results served to support our strategic outcomes. We also group together key results logically to demonstrate how we arrived at our conclusion against the expected result(s) for each program activity.

Unaudited

Date modified:

2006-11-23