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CRA Annual Report to Parliament 2005-2006

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Previous page: Unaudited Supplementary Financial Information - Financial Performance Tables - Table 7.2 a) Taxation Statistical Analyses and Data Processing Fee
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Unaudited Supplementary Financial Information

Financial Performance Tables

Table 7.2 b) Taxation Statistical Analyses and Data Processing Fee

A. External Fee	Taxation Statistical Analyses and Data Processing Fee
Service Standard ¹	Provide statistical data to taxpayers within an average of 30 calendar days of receipt of all essential information.
Performance Result¹	Average provision time for requested data was 27.77 days.
Stakeholder Consultation	Client satisfaction surveys were sent to all external clients. The responses received indicated a satisfaction rate in excess of 90%.
B. Other Information:
Client satisfaction surveys were sent to all external clients. The responses received indicated a satisfaction rate in excess of 90%.

¹ Note:
As established pursuant to the Policy on Service Standards for External Fees:

Service standards may not have received Parliamentary review;
Service standards may not respect all performance standard establishment requirements under the User Fees Act (UFA) (e.g., international comparison; independent complaint address);
Performance results are not legally subject to UFA section 5.1 regarding fee reduction for failed performance.

Unaudited

Date modified:: 2006-11-23